ShippingEasy

ShippingEasy

Logiciel de livraison à la fois simple et puissant

4.8/5 (971 avis)

ShippingEasy - Présentation

Description du logiciel ShippingEasy

ShippingEasy est conçu pour les vendeurs en ligne et les entreprises d'e-commerce qui souhaitent automatiser et simplifier un grand nombre de processus de traitement en back-end comme l'impression d'étiquettes d'expédition précises et par lots, l'application de règles d'expédition pour l'affranchissement des types de commandes courants, l'envoi automatique d'e-mails aux clients pour le suivi, la simplification du processus des retours, la gestion des stocks et bien plus encore.

ShippingEasy s'intègre aux plateformes de vente en ligne que vous utilisez et télécharge les commandes instantanément afin de les traiter rapidement et correctement et de publier automatiquement leur état sur ces plateformes une fois qu'elles ont été traitées. Les plateformes incluent, entre autres, des sites tels qu'Amazon, eBay, Shopify, BigCommerce, Volusion ou encore PayPal.

En plus de simplifier, d'automatiser et de supprimer les problèmes liés au processus d'expédition, ShippingEasy vous donne immédiatement accès aux tarifs d'expédition USPS les plus bas, quel que soit votre volume individuel d'expédition.

ShippingEasy - Présentation

Prix

À partir de
29,00 $US

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

ShippingEasy - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais, espagnol

Captures d'écran

Capture d'écran pour ShippingEasy : ShippingEasy: Organize your shipments: sort, filter, split, batch
Capture d'écran pour ShippingEasy : ShippingEasy: Organize your shipments: sort, filter, split, batch Capture d'écran pour ShippingEasy : ShippingEasy: Manage your shipping: reprint, refund, return, 1-click Capture d'écran pour ShippingEasy : ShippingEasy: Use advanced automation and custom shipping rules Capture d'écran pour ShippingEasy : ShippingEasy: Easy interface - set settings once, apply many Capture d'écran pour ShippingEasy : ShippingEasy: All the analytics and reporting you want Capture d'écran pour ShippingEasy : ShippingEasy: Compare rates and calculate the savings based on dimensions Capture d'écran pour ShippingEasy : Real-time inventory made easy! Capture d'écran pour ShippingEasy : Engage customers with beautiful and easy-to-use templates

ShippingEasy - Avis

ShippingEasy - Avis

Note globale
4.8
/
5 971 avis
Excellent
833

Très bien
116

Moyen
20

Médiocre
1

Mauvais
1

Rapport qualité-prix
4.8
Fonctionnalités
4.7
Simplicité d'utilisation
4.7
Support client
4.9
98% des utilisateurs recommandent cette application
Kohl M.

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!


Traduire avec Google Translate
Veronica D.

Excellent Shipping App

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!


Traduire avec Google Translate
Jessica F.

ShippingEasy's Customer Service is superior


Traduire avec Google Translate
Jeff M.

Finally, someone is figuring it out!

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.


Traduire avec Google Translate
Ryan L.

Bria rocks and you should do whatever it takes to keep her on your staff.

Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).


Traduire avec Google Translate
Kohl M.
Traduire avec Google Translate

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/01/2018
Provenance de l'avis : Capterra

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Avantages

I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Inconvénients

There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Veronica D.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Excellent Shipping App

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/11/2019
Provenance de l'avis : Capterra

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!

Avantages

As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.

Inconvénients

I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jessica F.
Secteur d'activité: Cosmétiques
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

ShippingEasy's Customer Service is superior

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 09/01/2020
Provenance de l'avis : Capterra

Avantages

Not only does the ShippingEASY program make shipping anything from your location EASY, their customer service is superior. They make everything super easy, with their friendly knowledgeable staff. Every time I call, I am greeted by a friendly professional who is ALWAYS able to answer every question I have. Not one time has a representative said "I don't know", if they didn't know the answer right away (which is rare), they knew someone who could help or we worked together to figure out the issue. The two friendliest, most helpful representatives I have had the pleasure of working with are [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They are both incredible helpful, knowledgeable, and friendly. They are TRULY SUPERIOR. I would be happy to recommend ShippingEasy to anyone who is in need of a shipping program.

Inconvénients

There is nothing about ShippingEasy that makes our shipping process anything less than EASY. There is no downside, and their staff is wonderful.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jeff M.
Secteur d'activité: Divertissement
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Finally, someone is figuring it out!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/11/2019
Provenance de l'avis : Capterra

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.

Avantages

The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!

Inconvénients

HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!

Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Ryan L.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Bria rocks and you should do whatever it takes to keep her on your staff.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/05/2017
Provenance de l'avis : Capterra

Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).

Avantages

Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.

Inconvénients

It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!

Traduire avec Google Translate

Réponse de ShippingEasy

We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.

As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.

In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.

Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Recommandation utilisateur
9.4/10
Basé sur 971 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

ShippingEasy - Prix

ShippingEasy - Prix

À partir de
29,00 $US
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.8/5
Basé sur 971 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

ShippingEasy - Fonctionnalités

ShippingEasy - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.7/5
Basé sur 971 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

ShippingEasy - FAQ

ShippingEasy - FAQ

Voici quelques-unes des questions fréquentes sur ShippingEasy.

Q. Quels sont les types de licence disponibles pour ShippingEasy ?

Types de licences disponibles pour ShippingEasy :

À partir de: 29,00 $US

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel ShippingEasy ?

Nous n'avons pas d'informations sur les fonctionnalités de ShippingEasy.

Q. Qui utilise ShippingEasy ?

Utilisateurs habituels du logiciel ShippingEasy :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues ShippingEasy est-il disponible ?

Langues dans lesquelles ShippingEasy est disponible :

anglais, espagnol

Q. Quels sont les types de licence disponibles pour ShippingEasy ?

Types de licences disponibles pour ShippingEasy:

Gratuit, Abonnement

Q. ShippingEasy prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par ShippingEasy.

Q. Avec quelles applications ShippingEasy peut-il s'intégrer ?

Applications s'intégrant à ShippingEasy :

AmeriCommerce, BigCommerce, ChannelAdvisor, Finale Inventory, GroovePacker, Magento, QuickBooks, Stitch Labs, UPS Ready, Webgility

Q. Quelles sont les ressources d'aide disponibles pour ShippingEasy ?

Ressources d'aide disponibles pour ShippingEasy :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo