--- description: FareHarbor : qu'en pensent les utilisateurs ? Lisez les avis sur FareHarbor, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FareHarbor - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réservation](/directory/83/reservation-online-booking/software) > [FareHarbor](/software/100353/fareharbor) # FareHarbor Canonical: https://www.getapp.fr/software/100353/fareharbor Page : 1/46\ Suivant: [Page suivante](https://www.getapp.fr/software/100353/fareharbor?page=2) > FareHarbor fournit des solutions de billetterie et de réservation en ligne de pointe pour les visites, les activités, les attractions et les événements. Grâce à des fonctionnalités intuitives et à un tableau de bord centralisé, FareHarbor facilite les opérations de plus de 13 000 entreprises dans le monde. > > Conclusion : 1129 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1129 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: FareHarbor Holdings - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 0,01 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, irlandais, italien, norvégien, néerlandais, portugais, suédois, tchèque - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Barcode/Ticket Scanning - Base de données de clients - Billetterie en ligne - Billetterie mobile - Booking Management - CRM - Calendrier des événements - Confirmations/Reminders - Création de packages - Emplacements multiples - Gestion de décharge de responsabilité - Gestion de site web - Gestion des calendriers - Gestion des canaux - Gestion des données client - Gestion des employés - Gestion des factures ## Intégrations (13 au total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) ## Catégories connexes - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels pour tour opérateurs](https://www.getapp.fr/directory/84/tour-operator/software) - [Logiciels d'agenda](https://www.getapp.fr/directory/316/appointments-scheduling/software) - [Logiciels de gestion des visiteurs](https://www.getapp.fr/directory/334/visitor-management/software) - [Logiciels de billetterie](https://www.getapp.fr/directory/86/ticketing/software) ## Logiciels similaires 1. [Hostaway](https://www.getapp.fr/software/106989/hostaway) — 4.8/5 (1578 reviews) 2. [Eventbrite](https://www.getapp.fr/software/91490/eventbrite) — 4.6/5 (5798 reviews) 3. [Booqable](https://www.getapp.fr/software/108821/booqable) — 4.8/5 (1178 reviews) 4. [OpenTable](https://www.getapp.fr/software/2044651/opentable-for-restaurants) — 4.7/5 (1321 reviews) 5. [Lodgify](https://www.getapp.fr/software/91252/lodgify) — 4.5/5 (1311 reviews) ## Avis ### "From customer support to foolproof features, our experience with FareHarbor has been superb." — 5.0/5 > **Kaitlin** | *9 mars 2018* > > **Avantages**: While the features of this software are plentiful and easy to use, we most enjoy the prompt, friendly customer support available to us through FareHarbor. Our Account Manager, Kristin, always delivers excellent work even when we provide her with information that can be unclear. She is a fantastic liaison between our business and FareHarbor Support, and she seems to go out of her way to ensure we're using FareHarbor to the best of our ability by facilitating appointments with FareHarbor support for us to learn how to make minor changes on the backend of our website, answering questions in a timely manner, and implementing new information to our website on a weekly basis. > > **Inconvénients**: One feature we enjoy least about this software is its mobile functionality. While it's certainly compatible with mobile devices, it's not always the most mobile-friendly in terms of working behind the scenes and formatting. Some examples include trouble viewing booking notes and updating manifests, text appearing too large, pictures a bit out of focus, etc. However, any adjustments we ask to be made in terms of format are quickly resolved by FareHarbor Support. On another note, there are times when we make adjustments in the dashboard ourselves - without the help of customer support. Yet, often those changes still have to be submitted to FareHarbor support staff, so they can make those amendments appear on our website to customers. It feels repetitive. If those small changes could automatically be reflected on the website, we feel both our staff and customer support staff could become more efficient. Finally, there seem to be plenty of features available at FareHarbor of which we users are unaware. For instance, our website was outdated and desperately needed some attention. We weren't aware we could get a website upgrade, or makeover if you will, until a support staff member reached out to us about that possibility directly. Perhaps implementing a list of available features - especially those that are at no additional cost - to all users would be a positive change all around and would ensure use all parties are using FareHarbor to the best of their ability. ----- ### "All the functionality I need with great customer service" — 5.0/5 > **Heather** | *3 mars 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Onboarding and transitioning was easy and they are very helpful getting you up and running. I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is competitive with upgrades and has API's with nearly every imaginable API you could want. > > **Inconvénients**: The reporting feature does not have a great UI and I find it difficult to extract the info I want. Also, one major downside is the booking window is a popup, therefore google conversions cannot be exactly tracked, only tangentially. > > Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service. ----- ### "Company Values Shifted" — 1.0/5 > **Michael** | *22 février 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Ease of use. Used to be priced to help the operator succeed. > > **Inconvénients**: Disconnected from the tour operator. They are only out for money. > > After bought by a larger company. Company values shifted and are now only out to make money. ----- ### "Great fit for a medium sized tour operator" — 5.0/5 > **Craig** | *11 mai 2023* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor. The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical. > > **Inconvénients**: I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application. It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary. There are some dimensions that are impossible to report against, although there are workaround using dashboard views. > > Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment. I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations. My interactions with their support organization have been very satisfying. ----- ### "Well structered and efficient online booking management platforms" — 5.0/5 > **Teresa** | *23 mars 2023* | Événementiel | Taux de recommandation : 10.0/10 > > **Avantages**: FareHarbor system helped us creating a website and due to their world wide partnerships, the system increased the number of bookings and consequently made our revenue grow, by letting customer browse our Tours and easily book online. Being free of charge for the company. Efficient checkout experience. It really offers excellent features for tour and activity operators. > > **Inconvénients**: Website designed in a very basic and unappealing way, considering that if it were improved it would guarantee an excellent and growing source of income for the company. The website handling is strict and not allowed. Poor training - only one session (viewable for a year) and in short videos. Difficulties in spoken communication with Support. Any time you want to change anything in your dashboard, from product to prices, you need to spend time emailing support and wait for a response. > > Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools. ----- Page : 1/46\ Suivant: [Page suivante](https://www.getapp.fr/software/100353/fareharbor?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100353/fareharbor) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées