AnytimeCollect

AnytimeCollect

Overdue payment reminder

3.5/5 (22 avis)

AnytimeCollect - Présentation

Fully integrated with your accounting ERP system, Anytime Collect automates your accounts receivables, so that after you've billed your customer, you don't have to worry about getting paid. Your business can benefit from increasing working capital, shortening the sales to payment cycle, and reducing bad debt write offs. Anytime Collect offers automated email functionality, phone call management, invoice dispute management, credit risk management and more! In short, Anytime Collect helps you get paid faster.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

AnytimeCollect - Avis

Note globale
3.5/5
77% d'avis positifs
11
Excellent
6
Très bien
4
Moyen
1
Médiocre
0
Mauvais
Penny C.
Traduire avec Google Translate

A necessary product for Collectons

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/07/2016
Provenance de l'avis : Capterra

We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.

Avantages

*The automatic sync with our accounting software
*The ease of sending emails to clients via ATC
*Being able to see the history of all communications with a client
*Automated emails & statements
*The ability to record customer promises and to set reminders to follow up

Inconvénients

Not much is intuitive - at least on the "old" version. Figuring out how to do what needed to be done hasn't always been easy. I haven't been using the newer version yet but my collections person tells me it's easier to move around in it.
Documentation is definitely lacking - I don't consider searching through old help tickets or articles an acceptable substitute for real in-application help.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Laurent B.
Traduire avec Google Translate

Awesome product! Love the automated email feature.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 20/02/2019
Provenance de l'avis : Capterra

Ever since we started using Anytime Collect, our collections efforts have become much easier, we are getting paid faster and many of our customers like that they are able to view their statements and retrieve invoices without calling us. Highly recommended!

Avantages

The automated collection emails sent to our customers have been such a time saver. It helps me by maintaining collection notes that can be accessed by members of my team, allowing credit card payments within the software and to know when to follow-up with customers regarding specific issues. I also love that the customer receives a link to which they can review their statement and access invoice copies. They offer great video tutorials and their customer service is always willing to assist with your learning of the software or to resolve any issues.

Inconvénients

When it logs me off within the browser, there is no notification and I have found that on a few occasions I've attempted to respond to a customer but I was unknowingly logged out so the email was not sent and I had to retype the email again after signing back in.

Traduire avec Google Translate

Réponse de e2b teknologies

Thank you Laurent for the great review!

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Claire M.
Traduire avec Google Translate

Anytime Collect Review

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 11/02/2019
Provenance de l'avis : Capterra

They are all so very helpful, kind and patient. When I do have a question and I call rep., he always listens and takes his time in answering.

Avantages

It helps me organize, track, analyze and collect. Pretty much everything I need to do.

Inconvénients

I wish there were written instructions for each application so when I have a question or have forgotten how to do something I could just search the question and an answer would pop. A simple answer like, click here, then here, then here and you're done. But there isn't - which leads to a lot of frustration.

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Réponse de e2b teknologies

Hi Claire,
Thanks for the review! Anytime Collect does have a Knowledge Base with written instructions and step-by-step videos, which can be searched on. We also have on-page help within the product. If you click the question mark at the top of a page, a video will appear in another browser with step-by-step instructions on how to use the features on the page. Hope this helps, and feel free to reach out to use if you need additional help.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Benjamin B.
Traduire avec Google Translate

Awesome Tool! Great Investment! Worth The Money!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 25/07/2016
Provenance de l'avis : Capterra

If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.

Avantages

I enjoy the automation of emails to past due accounts, the task list that it provides, and the dashboard that gives an overall executive view of the receivables.

Inconvénients

It is web or browser based and it can be slow at times. The company has been great and have put us on a pilot release of a new version. There have been some bugs as with all new software but the power is still there!.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Mauro F.
Traduire avec Google Translate

Machine Gun Collections

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/02/2019
Provenance de l'avis : Capterra

We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.

Avantages

Ability to create groups for type of communications.
Ability to integrate to Merchant Accounts and Credit Score Agencies.
Ability to create agendas and follow ups direct them to my Agents.
Customer support is there any minute to help.

Inconvénients

Honestly, any con is resolved by the support team so no cons

Traduire avec Google Translate

Réponse de e2b teknologies

Thanks, Mauro! We appreciate the great review

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

AnytimeCollect - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Demo version available

AnytimeCollect - Fonctionnalités

  • API
  • Facturation
  • Gestion de la comptabilité
  • Gestion des factures
  • Gestion des flux de travail
  • Intégration comptable
  • Intégration de tiers
  • Notifications automatiques
  • Paiements électroniques
  • Prise en charge de plusieurs devises
  • Tableau de bord d'activités

  • Analyse financière
  • Audit
  • Données en temps réel
  • Gestion de la conformité
  • Importation et exportation de données
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des frais
  • Traitement des factures

Plus d'informations sur AnytimeCollect

AnytimeCollect - Principales fonctionnalités

  • 100% invoice customizations
  • Click through documents
  • Client login
  • Completely automatic
  • Create custom themes
  • Credit teams
  • Dashboard management
  • Demo available
  • Dispute management
  • Follow ups & calenders
  • Import your logo
  • Inbound email retrieval
  • Intelligent reports
  • Multiple integrations
  • Online Bill-Pay
  • Online support
  • ROI calculator
  • Scalable packages
  • User defined fields
  • Video tutorials

Avantages

Automated Email: Based on rules set in the system, emails are automatically generated and sent to customers, including necessary supporting documents.

Online Payments: Customers are able to self-serve invoices by viewing and paying all invoices through a customer portal.

Prioritized Actions: Find out exactly who you need to call or email next, why and what their account information is from one screen.

Phone Call Management: Collection representatives can place calls to customer from within the Anytime Collect Call Manager, which are then recorded, transcribed and stored in the system. If a customer calls the accounts receivable agent, the Anytime Collect Call Manager prompts the customer with options to check their balance, review open invoices, check on recent payments, or to speak with a credit representative. The inbound call is also recorded, transcribed and stored.

Invoice Dispute Management: Anytime Collect will automatically escalate disputes to a credit manager when necessary. Each invoice can be tagged with a reason code for tracking purposes. Filtering by reason code can help to decipher which issues come up most often and avoid them in the future.

AnytimeCollect - FAQ

Voici quelques-unes des questions fréquentes sur AnytimeCollect.

Q. Quels sont les types de licence disponibles pour AnytimeCollect ?

Types de licences disponibles pour AnytimeCollect :

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Demo version available

Q. Quelles sont les principales fonctionnalités du logiciel AnytimeCollect ?

Fonctionnalités du logiciel AnytimeCollect :

  • 100% invoice customizations
  • Click through documents
  • Client login
  • Completely automatic
  • Create custom themes
  • Credit teams
  • Dashboard management
  • Demo available
  • Dispute management
  • Follow ups & calenders
  • Import your logo
  • Inbound email retrieval
  • Intelligent reports
  • Multiple integrations
  • Online Bill-Pay
  • Online support
  • ROI calculator
  • Scalable packages
  • User defined fields
  • Video tutorials

Q. Qui utilise AnytimeCollect ?

Utilisateurs habituels du logiciel AnytimeCollect :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues AnytimeCollect est-il disponible ?

Langues dans lesquelles AnytimeCollect est disponible :

anglais

Q. Quels sont les types de licence disponibles pour AnytimeCollect ?

Types de licences disponibles pour AnytimeCollect:

Abonnement

Q. AnytimeCollect prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par AnytimeCollect.

Q. Avec quelles applications AnytimeCollect peut-il s'intégrer ?

Applications s'intégrant à AnytimeCollect :

Dynamics 365, Epicor Financial Management, Microsoft Dynamics CRM, Microsoft Dynamics NAV in the Cloud, NetSuite, Oracle CRM On Demand, QuickBooks, QuickBooks Online, SAP CRM, Sage Intacct

Q. Quelles sont les ressources d'aide disponibles pour AnytimeCollect ?

Ressources d'aide disponibles pour AnytimeCollect :

Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo