Fully integrated with your accounting ERP system, Anytime Collect automates your accounts receivables, so that after you've billed your customer, you don't have to worry about getting paid. Your business can benefit from increasing working capital, shortening the sales to payment cycle, and reducing bad debt write offs. Anytime Collect offers automated email functionality, phone call management, invoice dispute management, credit risk management and more! In short, Anytime Collect helps you get paid faster.
We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.
*The automatic sync with our accounting software
*The ease of sending emails to clients via ATC
*Being able to see the history of all communications with a client
*Automated emails & statements
*The ability to record customer promises and to set reminders to follow up
Not much is intuitive - at least on the "old" version. Figuring out how to do what needed to be done hasn't always been easy. I haven't been using the newer version yet but my collections person tells me it's easier to move around in it.
Documentation is definitely lacking - I don't consider searching through old help tickets or articles an acceptable substitute for real in-application help.
Ever since we started using Anytime Collect, our collections efforts have become much easier, we are getting paid faster and many of our customers like that they are able to view their statements and retrieve invoices without calling us. Highly recommended!
The automated collection emails sent to our customers have been such a time saver. It helps me by maintaining collection notes that can be accessed by members of my team, allowing credit card payments within the software and to know when to follow-up with customers regarding specific issues. I also love that the customer receives a link to which they can review their statement and access invoice copies. They offer great video tutorials and their customer service is always willing to assist with your learning of the software or to resolve any issues.
When it logs me off within the browser, there is no notification and I have found that on a few occasions I've attempted to respond to a customer but I was unknowingly logged out so the email was not sent and I had to retype the email again after signing back in.
Thank you Laurent for the great review!
They are all so very helpful, kind and patient. When I do have a question and I call rep., he always listens and takes his time in answering.
It helps me organize, track, analyze and collect. Pretty much everything I need to do.
I wish there were written instructions for each application so when I have a question or have forgotten how to do something I could just search the question and an answer would pop. A simple answer like, click here, then here, then here and you're done. But there isn't - which leads to a lot of frustration.
Thanks for the review! Anytime Collect does have a Knowledge Base with written instructions and step-by-step videos, which can be searched on. We also have on-page help within the product. If you click the question mark at the top of a page, a video will appear in another browser with step-by-step instructions on how to use the features on the page. Hope this helps, and feel free to reach out to use if you need additional help.
If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.
I enjoy the automation of emails to past due accounts, the task list that it provides, and the dashboard that gives an overall executive view of the receivables.
It is web or browser based and it can be slow at times. The company has been great and have put us on a pilot release of a new version. There have been some bugs as with all new software but the power is still there!.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
Ability to create groups for type of communications.
Ability to integrate to Merchant Accounts and Credit Score Agencies.
Ability to create agendas and follow ups direct them to my Agents.
Customer support is there any minute to help.
Honestly, any con is resolved by the support team so no cons
Thanks, Mauro! We appreciate the great review
Demo version available
Voici quelques-unes des questions fréquentes sur AnytimeCollect.
Types de licences disponibles pour AnytimeCollect :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Demo version available
Fonctionnalités du logiciel AnytimeCollect :
Utilisateurs habituels du logiciel AnytimeCollect :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles AnytimeCollect est disponible :
Types de licences disponibles pour AnytimeCollect:
Nous n'avons pas d'informations sur les appareils pris en charge par AnytimeCollect.
Applications s'intégrant à AnytimeCollect :
Dynamics 365, Epicor Financial Management, Microsoft Dynamics CRM, Microsoft Dynamics NAV in the Cloud, NetSuite, Oracle CRM On Demand, QuickBooks, QuickBooks Online, SAP CRM, Sage Intacct
Ressources d'aide disponibles pour AnytimeCollect :
Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo