Rithum

BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!

There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.

Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!

Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it

We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.