--- description: Sprinklr : qu'en pensent les utilisateurs ? Lisez les avis sur Sprinklr, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sprinklr - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/104/social-media/software) > [Sprinklr](/software/100180/sprinklr) # Sprinklr Canonical: https://www.getapp.fr/software/100180/sprinklr Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/100180/sprinklr?page=2) > Sprinklr propose une gamme de produits de gestion des réseaux sociaux pour aider les marques à améliorer leur présence sur les canaux de réseaux sociaux et accroître l'engagement, améliorer la compréhension et devenir plus stratégiques. Cette plateforme de gestion de l'expérience sociale est dotée d'une suite d'applications permettant d'assurer la cohérence de la marque parmi les clients et le personnel. Sprinklr peut être utilisé pour aligner les équipes, les services et les divisions, y compris les ventes, le marketing, le service client, les relations publiques, les événements et la gestion des crises, afin de garantir un objectif de campagne sociale et un message de marque unifiés. Les produits proposés par Sprinklr incluent des outils pour l'engagement, l'écoute, la publication, la gouvernance, la gestion des actifs, le reporting, etc. > > Conclusion : 90 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 90 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sprinklr - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 249,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, espagnol, français, portugais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Canada, Danemark, Espagne, France, Hongrie, Inde, Italie, Jersey, Luxembourg, Monaco, Pays-Bas, Portugal, Qatar, Royaume-Uni et 5 de plus ## Fonctionnalités - @mentions - A/B Testing - AI Copilot - API - Accès hors ligne - Accès mobile - Aide contextuelle - Alertes/Notifications - Alerts/Escalation - Analyse des campagnes - Analyse des comportements - Analyse des sentiments - Analyse des tendances - Analyse du service client - Analyses augmentées - Authentification unique - Automatic Outbound Dialer - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients ## Intégrations (58 au total) - Adjust - Adobe Analytics - Adobe Commerce - Adobe Experience Manager - AppsFlyer - Aprimo Digital Asset Management - BL.INK - Bazaarvoice - Beckon - Bitly - Bynder - Canary - Canary - Corezoid Process Engine - Coveo Relevance Cloud ... et 43 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) ## Category - [Outils pour community manager](https://www.getapp.fr/directory/104/social-media/software) ## Catégories connexes - [Outils pour community manager](https://www.getapp.fr/directory/104/social-media/software) - [Logiciels pour éditeurs de livres et gestion des abonnements](https://www.getapp.fr/directory/162/publishing/software) - [Logiciels de content marketing](https://www.getapp.fr/directory/607/content-marketing/software) - [Logiciels de gestion des réseaux sociaux](https://www.getapp.fr/directory/927/social-media-management/software) - [Outils de réseaux sociaux](https://www.getapp.fr/directory/105/social-networking/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://www.getapp.fr/software/20444/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [monday.com](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [Instagram](https://www.getapp.fr/software/107131/instagram) — 4.7/5 (5144 reviews) 4. [Snapchat for Business](https://www.getapp.fr/software/109331/snapchat) — 4.6/5 (1133 reviews) 5. [Zoho Social](https://www.getapp.fr/software/102087/zoho-social) — 4.7/5 (3388 reviews) ## Avis ### "Good but expensive" — 4.0/5 > **Hamza** | *9 août 2019* | Meubles | Taux de recommandation : 7.0/10 > > **Avantages**: Before I start to work here in my current job, I had an online flower store. At that time I've used Sprinkle for managing my social media channels and it helped me so much. The ability to showing audience profile valuable. With this feature you're being able to see your customers diversity. The other features are really helpful and easy to use as well but my favorite is audience profile. > > **Inconvénients**: After I've used Sprinklr a couple of month, the price started to get not affordable for me. This is also related with the economic crisis in my country but it's pretty expensive by comparison with other tools though. ----- ### "Sprinklr is best for big brands" — 5.0/5 > **Utilisateur vérifié** | *5 mai 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: This is the best SMMS product that I know of on the market, I have been in social professional for nearly 9 years. It's great for social listening insights, community management, reporting, and publishing. > > **Inconvénients**: I wish there was an Airtable integration for those not in the Sprinklr environment. Because of the cost we can't have everyone in it . ----- ### "Sprinklr" — 3.0/5 > **Utilisateur vérifié** | *30 avril 2021* | Musique | Taux de recommandation : 6.0/10 > > **Avantages**: I like the research and insight features. It helps me understand my audience and come up easily with solutions. > > **Inconvénients**: Don't really like the social media manager interface, it's not intuitive. Customer service is also veeeery slow. > > When used for social listening purposes, it's a good tool. Social media management, not the ideal one. ----- ### "Sprinklr helps with engagement, listening, and reporting (to name a few)" — 4.0/5 > **Utilisateur vérifié** | *25 mars 2022* | Fabrication électrique/électronique | Taux de recommandation : 9.0/10 > > **Avantages**: The Editorial Calendar comes in handy when I'm in charge of a large company's Twitter account. Using it, I'm able to plan outposts for the entire month. Because of the rapid pace of life, it's simple to predict how your day, week, or month will unfold. In addition, Sprinklr makes it simple to monitor your data. The cloning and sharing of posts across several platforms are a big plus for me. I've built up a dashboard to keep track of accounts that might be relevant to my industry. I can quickly plan retweets and respond to posts from this dashboard. Many other aspects about them appeal to me: Your images and videos will be organized in a way that will make it easy to find them when you need them. To reach your specific goals, you can create your boards. > > **Inconvénients**: The user interface is a bit disorganized. There could be room for improvement in the menu's organization, in my opinion. This was even though I'd previously used other similar sites. This one was very difficult for me to get used to. It's not as user-friendly as Hootsuite, for example. Having a search function available would be a great convenience for users, in my opinion. The process of discovering new features and tools takes a long time for me. > > Thanks to this platform, it's easier for us to maintain track of our social media communications. There are other accounts and teams we can keep tabs on thanks to this tool. At the corporate level, this kind of high visibility is beneficial. The messages that work and those that can’t now be identified. Identifying which messages are effective and which are not is beneficial to our research. Using tools that help us analyze how people utilize our channels, we've been able to adjust our messaging strategy to better meet their needs. ----- ### "Streamlining Your Marketing Plan" — 5.0/5 > **Utilisateur vérifié** | *21 février 2022* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: Social media and marketing management are the primary functions of Sprinklr in our communications department. However, we do use it to communicate relevant information with other divisions of our organization. It includes a wide range of reporting options. Planning and rearranging our daily, weekly, and monthly routines have become automatic for us. Customer service is quick to answer our questions and aid us in solving any problems that may arise. > > **Inconvénients**: Platform APIs do not support some features, such as Instagram story videos. You may have to give up Sprinklr and use native apps in some cases because of this lack of support. It's not cheap to use Sprinklr if you're a big brand that needs to run a lot of listening queries. > > As a result, the program's original concerns about rigorous reporting requirements and multi-channel marketing campaign analytics have been alleviated by the experience. Campaign attribution and return on investment analysis have been made much easier thanks to the tool's ease of use for myself and my colleagues. ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/100180/sprinklr?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100180/sprinklr) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées