--- description: Zuora : qu'en pensent les utilisateurs ? Lisez les avis sur Zuora, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zuora - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/23/payment-management/software) > [Zuora](/software/9966/zuora) # Zuora Canonical: https://www.getapp.fr/software/9966/zuora Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/9966/zuora?page=2) > Zuora est un leader mondial en matière de solutions de gestion d'entreprise de relations qui aide les entreprises en transition vers une économie basée sur les inscriptions. Les chefs d'entreprises et entreprises à forte croissance utilisent Z-Business, la plateforme cloud multilocataire de Zuora, pour lancer, mettre à niveau et commercialiser leurs services sur inscription. > > Conclusion : 54 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Zuora - Principaux avantages Avec Z-Business, vous pouvez: - Augmenter votre revenu provenant des canaux B2C aux volumes importants et par la négociation de vos ventes B2B, le tout en maintenant une flexibilité des prix - Gérer facilement l'impact des add-ons, mises à jour, renouvellements et annulations ainsi que l'ajout de plusieurs devises et taxes internationales, sans alourdir vos opérations de facturation et de finance - Résumer rapidement les facturations en fin de mois, les revenus, les liquidités - tout en ayant une plus grande visibilité sur les données clés d'abonnement et en respectant les règles comptables et d'audit. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 54 Avis | | Simplicité d’utilisation | 3.5/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zuora - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 1,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Achats et réceptions - Alertes/Notifications - Base de données de contacts - CRM - Calcul des taxes - Catalogue de produits - Comptabilité - Comptes clients - Création des factures - Customizable Rules - Facturation - Facturation a posteriori - Facturation des dépenses imprévues - Facturation des projets - Facturation en ligne - Facturation récurrente - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Facturation à l'heure ## Intégrations (4 au total) - NetSuite - PayPal - QuickBooks Online - Salesforce Sales Cloud ## Ressources d'aide - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) ## Category - [Logiciels de traitement des paiements](https://www.getapp.fr/directory/23/payment-management/software) ## Catégories connexes - [Logiciels de traitement des paiements](https://www.getapp.fr/directory/23/payment-management/software) - [Logiciels de vente en ligne](https://www.getapp.fr/directory/97/shopping-cart/software) - [Logiciels de facturation](https://www.getapp.fr/directory/240/billing-invoicing/software) - [Logiciels de gestion des souscriptions](https://www.getapp.fr/directory/574/recurring-billing-and-subscription-management/software) - [Logiciels de facturation récurrente](https://www.getapp.fr/directory/1591/recurring-billing/software) ## Logiciels similaires 1. [PayPal](https://www.getapp.fr/software/91263/paypal) — 4.6/5 (26301 reviews) 2. [QuickBooks Online](https://www.getapp.fr/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 3. [Abby](https://www.getapp.fr/software/2062487/abby) — 4.7/5 (603 reviews) 4. [Xero](https://www.getapp.fr/software/1671/xero) — 4.4/5 (3273 reviews) 5. [QuickBooks Enterprise](https://www.getapp.fr/software/115227/quickbooks-enterprise) — 4.5/5 (20613 reviews) ## Avis ### "Our company loves Zuora\!" — 5.0/5 > **Utilisateur vérifié** | *5 juin 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: Seamless integration with Salesforce, making it convenient to work out of a single application rather than multiple ones. > > **Inconvénients**: Sometimes can be confusing with how it sends to Z billing but for the most part I don't have much to complain about. ----- ### "Pricey, but good for the right size of company" — 4.0/5 > **Jeff** | *15 décembre 2020* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: The software has a lot to like. The UI is quite robust (if a little hard to use at times). The rules are easy to follow, and it does it's core business well. We were able to integrate it, and we spend most of our days in this software from a customer team side, as it is our source of truth for billing and products. > > **Inconvénients**: The launch was rough. This was 4 years ago, but there was a hefty price tag for professional services, and there was a severe mismatch of alignment on what the software would do out of the box versus what we needed to program on our own side. It ended up being fine, but we spent a lot of dev resources to keep it functioning. That was certainly not ideal, but very likely it was due to us not asking the right questions. The other con is that it is a pricey software, and becoming a giant organization. Getting support is a challenge as it seems to be entirely disconnected from every other part of the organization. It is the most enterprise software buying/negotiating/"you have to get a consultant to build out this part of that" experience that we have had outside of SalesForce. New features that come out are good, but siloed and very pricey. Granted, they are a public company and have to deliver value to shareholders. > > We had a devil of a time implementing it, and there is an appetite to replace if possible. It is so big, and challenging. It feels like we should retain a developer just to help the experience between our systems and Zuora. With a better, more thoughtful integration on the front side, I am sure that much of it could be resolved before ever being a problem. It did solve some specific pains, and it does the job (however expensively). ----- ### "It’s so slow, it has delayed my sales process by A LOT" — 2.0/5 > **Valerie** | *8 juin 2019* | Logiciels | Taux de recommandation : 1.0/10 > > **Avantages**: That it’s in English? Not many I can think of. > > **Inconvénients**: It’s so PAINFULLY slow. I can’t count the amount of times I was on the phone with the prospect trying to build them a quote and it would just stop working. It may be good for a 1-line item business with no price customization, but as soon as you enter more than 2-3 products and, God forbid, change the price or something, forget it. It’ll die on you. To generate a PDF takes 30minutes. Can you afford to keep the customer with a credit card on the phone for 30 minutes? Yeah, a lot of them might just say “call me back when it’s working” - and good luck chasing them. > > Very, very slow and laggy. When our management asks our sales teams what’s the one thing they could help us with in order to sell more, we all say “FIX ZUORA”. I honestly think I’d be better off creating a quote template in a Google doc. ----- ### "A previous Billing manager - Used Zuora" — 4.0/5 > **Chase** | *15 juin 2018* > > **Avantages**: The \#1 thing you want from a billing software is reliability - since you're dealing with customers money. Overall - Zuora is very reliable and had very few hiccups. > > **Inconvénients**: When starting out with Zuora, had a few learning curves to hurdle over (just like any new software/system). Making updates to subscriptions can be a bit cumbersome (depending on the size of the update). ----- ### "Best Billing Platform For Subscription Business" — 5.0/5 > **Shiawtian** | *6 juin 2018* > > **Avantages**: I like the seamless experience in updating the billing plans when I either make changes to the prices or add/take away features from my subscription > > **Inconvénients**: I don't like the limited data verification in the software. For example, there is no email address validation in API when creating Contacts ----- Page : 1/3\ Suivant: [Page suivante](https://www.getapp.fr/software/9966/zuora?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9966/zuora) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées