Avis clients sur Jira

Ce logiciel est excellent pour la gestion des anomalies.
Même s'il y a quelque défauts sur le logiciel, les anomalies sont transmise assez rapidement au développeurs pour divers corrections.
Les développeurs peuvent mettre à jour les correctifs et informer les utilisateurs dès qu'ils ont eu lieu.
La gestion de projet peut comprendre les tendances comme le nombre total de défauts, le taux de correction des défauts et la qualité générale de leur projet.

Il faut du temps pour que le logiciel soit configuré pour un projet.
Il existe des tonnes de plugins permettant d'étendre les fonctionnalités, mais leur installation prend du temps.

Suite assez complète avec Confluence, nombreuses fonctionnalités.

Nombreux bugs handicapants qui ne sont pas résolus pendant plusieurs mois/années malgré leur remontée :
- photos qui ne se chargent pas, "Fail to load" en commentaire ou dans les tickets, de façon récurrente
- modifications dans les tickets qu'il n'est parfois pas possible d'enregistrer, ce qui nous fait parfois perdre les informations que nous venons de saisir sur le ticket.

- La gestion des sprints
- Le lien avec bitbucket
- Les automatisations
- L'API, notamment en python

- La lenteur de l'interface
- Les multiples bugs lors de l'utilisation des kanban

- L'optimisation
- Les liens entre les tickets jira
- La gestion du temps
- La personnalisation
-

Mettre + en avant les tickets avec des codes couleurs

Répond tout à fait a nous problèmess de gestion et de suivi.

L'implémentation est longue due a une ultra personnalisation possible. Le gestion des notifications est largement améliorable.

Je trouve très pratique la manière dont on peut organiser les sprints et assigner les tâches aux utilisateurs.

La recherche de tickets est parfois fastidieuse.

Facile d'utilisation
Aisance dans la duplication des tickets

Trop de ramification, on a du mal à s'y retrouver parfois

On peut configurer des workflow et aussi affecter des taches et suivre l'avancement

le design est pas exceptionnel mais ça va

J'aime beaucoup la partie administration qui est facile de prise en main.
Le support technique est très réactif.
De nombreuses extensions pour interconnecter Jira avec différents outils (O365...)
Notifications par mail
Une vision rapide des tickets créés

La logique des menus est parfois compliquée à comprendre.
La page confluence est mal appréciée par les utilisateurs.

Utilisation assez intuitive, quand la configuration colle au process de l'entreprise

Taxonomie SAFe n'est pas une configuration native

Cette application propose vraiment de nombreuses fonctionnalités.

La configuration d'un projet requière assez de temps.

Les recherches sont rapides et nous avons les informations mise à jour constamment.

je ne sais pas encore, sauf que certaines illustrations (images) ne correspondent pas toujours à ceux de zonmax (dernières version)

L'ouverture des tickets est facile et permet une gestion optimale

je n'ai pas de point faible en particulier

moyen de création des stories et application innovent.

la distribution des taches dans un équipe de travail par cette application est difficulté.

suivi des tickets très facile et réactif
idéal travail en équipe

différentes entrées de menus compliqué de s'y retrouver au début

a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects.

I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great.

I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.

As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.

I like that I can really easily navigate between the projects because I am in multiple projects at once. I really like the possiblity to customize a lot of things, mostly the kanban board lanes and tickets details. I love linking feature, I find it really useful and I use it a lot. What is very important to me is also the Tempo application and I like how it's integrated in Jira, so I can really easily log my time into proper tickets. In our company we also use the Bitbucket and Confluence and I really enjoy that I can easily create feature branches, commits or pull requests from Jira itself. I also like the report tools to control my overall work.

I have a lot of diffuculties with Tempo application search issues feature. Since I am participating in a lot of different projects it is really hard to search proper ticket, neither using ticket code nor ticket name is not functioning good enough. Sometimes I feel also overwhelmed with the amount of features which I don't use at all and I am getting lost in the user interface.

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket.
2) Workspace is very configurable; you may customize the components of each task on your board, as well
as create your own icons, labels, and automated processes.
3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap.
4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains.
5) User story statuses may be used to monitor progress and control workflows.
6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation.
2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board.
3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

I like the scalability and collaboration capabilities of JIRA, we started small with a team of 8 for JIRA with free trial, as we grew we could easily scale and adapt JIRA for complex use cases and project management
Agile project management cannot be done better with any other software out there

Lack of predefined templates which team can adopt is what I felt can be improved for JIRA

It has a lot of features that let you plan and schedule work on application development. It's also highly customizable so you can tweak a lot of features into your needs.

It's learning curve is pretty steep when you compare it to other tools. But as soon as you get used to it you bother no more as it's an industry standard so most of the companies use it. It can also be heavy in execution time but it depends whether you host it on your own server or use Attlasian cloud.

Jira makes it easy to quickly add tasks to a KanBan style task list. It has tons of features that enable you to track and prioritize your tasks.

I think Jira could do a better job in explaining some of the more advanced functionality.

Before using Jira, I found it difficult to keep my team's tasks organized in a neat and visually friendly way. In addition, it provides me with many tools that help create a more productive and efficient team, and generates reports that show if the team is making real progress.

I consider that the price can be a barrier to entry when planning whether to decide to purchase the software or not, which can deprive many users of trying this wonderful tool. Also, the support one receives for the product sometimes does not solve the problems one may have while using the software.

It's used by a lot of companies (specially IT teams), and easy to be used by developers and engineers.

Isn't a tool conceived for non engineers members, for who is searching a tool that can be used abroad the whole company I think it's too complex and hard to be used by non technical employees.

Jira have a lot of templates to manage every kind of projects and that's really great

A little bit expensive, to have the full power of jira you need to take jira + confluence and some connectors like Office 365 connector