Avis clients sur Jira

Ce logiciel est excellent pour la gestion des anomalies.
Même s'il y a quelque défauts sur le logiciel, les anomalies sont transmise assez rapidement au développeurs pour divers corrections.
Les développeurs peuvent mettre à jour les correctifs et informer les utilisateurs dès qu'ils ont eu lieu.
La gestion de projet peut comprendre les tendances comme le nombre total de défauts, le taux de correction des défauts et la qualité générale de leur projet.

Il faut du temps pour que le logiciel soit configuré pour un projet.
Il existe des tonnes de plugins permettant d'étendre les fonctionnalités, mais leur installation prend du temps.

Suite assez complète avec Confluence, nombreuses fonctionnalités.

Nombreux bugs handicapants qui ne sont pas résolus pendant plusieurs mois/années malgré leur remontée :
- photos qui ne se chargent pas, "Fail to load" en commentaire ou dans les tickets, de façon récurrente
- modifications dans les tickets qu'il n'est parfois pas possible d'enregistrer, ce qui nous fait parfois perdre les informations que nous venons de saisir sur le ticket.

- La gestion des sprints
- Le lien avec bitbucket
- Les automatisations
- L'API, notamment en python

- La lenteur de l'interface
- Les multiples bugs lors de l'utilisation des kanban

- L'optimisation
- Les liens entre les tickets jira
- La gestion du temps
- La personnalisation
-

Mettre + en avant les tickets avec des codes couleurs

Répond tout à fait a nous problèmess de gestion et de suivi.

L'implémentation est longue due a une ultra personnalisation possible. Le gestion des notifications est largement améliorable.

On peut configurer des workflow et aussi affecter des taches et suivre l'avancement

le design est pas exceptionnel mais ça va

Facile d'utilisation
Aisance dans la duplication des tickets

Trop de ramification, on a du mal à s'y retrouver parfois

J'aime beaucoup la partie administration qui est facile de prise en main.
Le support technique est très réactif.
De nombreuses extensions pour interconnecter Jira avec différents outils (O365...)
Notifications par mail
Une vision rapide des tickets créés

La logique des menus est parfois compliquée à comprendre.
La page confluence est mal appréciée par les utilisateurs.

Utilisation assez intuitive, quand la configuration colle au process de l'entreprise

Taxonomie SAFe n'est pas une configuration native

Cette application propose vraiment de nombreuses fonctionnalités.

La configuration d'un projet requière assez de temps.

Les recherches sont rapides et nous avons les informations mise à jour constamment.

je ne sais pas encore, sauf que certaines illustrations (images) ne correspondent pas toujours à ceux de zonmax (dernières version)

moyen de création des stories et application innovent.

la distribution des taches dans un équipe de travail par cette application est difficulté.

suivi des tickets très facile et réactif
idéal travail en équipe

différentes entrées de menus compliqué de s'y retrouver au début

1. This software gives you multiple tools for task management for example burn up/down charts, scrum and kanban boards, etc.
2. Your teams can start with a project template or they can create their own custom workflow.
3. Good thing about this software is that it supports agile development methodology and it works best for everyone both its development team and management.
4. It has customizable permissions that enable admins to determine who can see or perform which action or task.

1. It's a little bit difficult for newbies to understand.
2. There is room for improvement in GUI.
3. Sometimes I faced lags and delay work progress.
4. Price is a little bit higher than other tools.

Jira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.

Jira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.

One of the most popular tools, many people are familiar with it.
There are a ton of integrations.
There is a decent API.
Very good search functionality, JQL especially.
Good customization options, although a bit confusing at first.

Recent years have brought no new good features.
Last 3 UI/UX redesigns have been alwful and have reduced the productivity of the tool.
Lacking in dashboards and reports.

I find this software to be very versatile and useful.

It has functions that make work easier when it comes to organization, planning, and meeting goals.

It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well.

It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload.

I like it because it easily adapts to what you want to do.

In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

Excelente herramienta de gestión de proyectos, no sólo agiliza la gestión integral, sino que también ayuda a evaluar los progresos individuales de los equipos como así el progreso general del proyecto.

Como administrador, la gestión de usuarios, roles y permisos se hace compleja, dado que hay múltiples niveles de permisos, globales y específicos de un proyecto. Si bien es algo positivo, lo negativo es la falta de documentación detallada sobre lo referido a la administración de la herramienta.

Web based product that was easy to deploy

Building automation was very cumbersome and did not always work. For example I spent way more time that expected to build a simple automation trigger that when a scope item is closd, all the children tasks under it should close.

The boards customization and the fact that the tool is very stable.

Search function is very poor and can't be personalized at our level. It is also an aspect of permissions as I have a larger perimeter to see other boards and processes.

Jira is an extraordinary app for keeping our company. We can snappily falter with one another and produce new channels to grow our joint effort, proficient instruments to keep your detachment imparting. Set various channels for offices or frameworks.

Jira can be genuinely irresistible and can be mistaken for some other customary internet-based media stage. Jira is an incredible instrument for correspondence across units yet it doesn't offer any plan activity highlights.

Seamless integrations. The integrations with Github, Gitlab, Slack, Confluence are extremely useful. By creating tasks on Jira for Agile, I can start on a branch based on those tickets, then when my branch is merged. It is automatically updated on Jira. Also, any important updates can be sent to Slack via Jira.

Setting up workflows may not be as user friendly. Customizing how the tickets move in an Agile board in Jira may take some time to learn. Also, moving tickets from backlog to the sprint board is not as straightforward as it sounds, as I have to manually go to backlogged tickets, then right click on them and sent to the current sprint.

The functionalities that Jira has to manage the backlog are simply the best in the market. There's nothing comparable with any other tool.

At the beginning it might be a bit difficult to use because it has too many things. The Gantt functionality is improvable.

JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs.
Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.

The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle.
Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.

Jira has a weekly release schedule which means the product is always being improved or changed. This is usually a good thing, although I will admit that sometimes it isn't. Jira is also incredibly functional for a broad range of use cases, from managing a simple to-do list, team task tracking, process automation, to software development. They do a good job of making it user friendly and easy to onboard, especially since they started making drastic UI improvements a little over a year ago.

A consequence of being capable of so much is that it can be hard to configure initially. More specifically, which features you need and which can be disabled. There are a lot of great features but some just complicate the workflow, and it usually takes time to figure this out.