Avis clients sur Zoho Assist

Utilisation agréable, fonctionne très bien, juste à faire attention a la gestion du proxy.

It is good solution. It helps to support our users with ease.

Overall, the software is very easy to use, allowing customers to get remote support without needing to install anything. However, it can be costly and sometimes feels clunky due to the abundance of options available.

Overall, Zoho Assist got the job done. It was a great starter tool or back up tool for remote support.

Overall very positive and a refreshing change from Teamviewer which we had used for a few years.

I am happy with the services with zoho assist.

I love the software and it works with my business.

Very great product, has good web interface for when you have to jump on a computer that doesn't have the tech terminal installed.

I did not experience any issues while using it. After using Anydesk for the last couple of years, I was pleasantly surprised that the quality and performance of this product are excellent at a very affordable price

It is user-friendly interface and its aldo flexible and accessible

pleasant and satisfactory. I will find the WOL feature handy when the clients PC is off.

I use this product to support my family and friends. I am their computer tech guy and they live all over the east coast. This is th best product by far for remote support i have found and i used to use Team Viewer. It seems evertime google comes out with a product it is better than the competition by far and they did not miss the mark with this. This allows me access to any machine unattended or not, so i can perform maintan3nce tasks, or emergency fixes. I have been using this product for over 4 years to support family, friends ,and customers alike and it is by far the most stable robust product I have ever used.

Our team switched to Zoho Assist after several years with Team Viewer, looking at a more price competitive option. We connect to clients that sometimes have very slow internet, and this was the biggest shortcoming. The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the assist software every time and this could get confusing for less technologically inclined clients. Overall a good option if your client base has strong internet.

Positive. I’ve been using Zoho Assist for a while now, and it’s honestly been a huge help for our business! As an HVAC company with users spread out across different areas, I often need to troubleshoot and manage remote systems, and Zoho Assist has made that so much easier. The unattended access feature is a game-changer—it lets me handle issues and do maintenance even when the user isn't around, saving me a ton of time.

The security features are rock solid, too. With encryption and multi-factor authentication, I know our data is safe. Plus, the fact that I can use it across different platforms is a huge bonus.

One of the best parts is how simple it is to use. The real-time chat and screen-sharing features make working with clients super smooth, especially when I use a an app like FaceTime or Team to compliment the experience.

Overall, Zoho Assist has really helped us step up our game, making our work more efficient. If you’re looking for a reliable, secure remote access tool, I’d definitely recommend giving it a try!

Zoho has been great, it functions as a tool that I don't have to worry about and don't feel I'm being gouged

Very good. Easy to use, both attended and unattended access.

Support - GREAT. Always answer within minutes.
The tool - Great and easy to use.

We've had a really good experience with Zoho Assist so far. It was easy to deploy, it's very easy to use, and requires no effort on the end user.

I have not had any issues with Zoho Assist and it has saved me considerable time in supporting multiple remote server sites.