Timesheets.com

Gestion du temps pour la paie et la facturation

Note globale

4,7 /5
(802)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

97%
des utilisateurs recommandent cette application
Classer par

802 avis

Narisse
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Timesheets quick and easy for you

Publié le 28/09/2022

Avantages

It is a great software to help manage information on your employees and your business without all the extra files to look into.
Quick and efficient to put in information in as well. The data is easy to find and you don't have to waste time and effort searching for notes.

Inconvénients

As much as it is easy to use and easy to input information, if you make an error, the details could be incorrect and if linked to numerous topics could lead to confusion etc.

Svend Bertil
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A Comprehensive and Useful Timesheet Tool

Publié le 20/01/2023

Overall, I have been very pleased with Timesheets.com. It is a great tool for tracking employee...

Overall, I have been very pleased with Timesheets.com. It is a great tool for tracking employee hours and payroll information. It is easy to use and provides comprehensive reports. The cost is the only downside, but the features provided are well worth the price.

Avantages

Timesheets.com is an excellent timesheet tracking software that makes it easy to track employee hours. The interface is simple and straightforward, and it includes features such as overtime tracking and payroll integration. The reports are comprehensive and helpful, making it easy to analyze employee performance. I also love that it sends out automatic reminders to employees when they forget to submit their timesheets.

Inconvénients

The only downside to Timesheets.com is the cost. It can be somewhat expensive, especially for small businesses. Additionally, the customer support is not always very responsive, which can be frustrating when you need help quickly.

Jeanine
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Timesheet.com is the go to place for your business activity.

Publié le 12/07/2022

My experience with them has heen great so far and for the time i have used them,i habe not felt...

My experience with them has heen great so far and for the time i have used them,i habe not felt unhappy about anything.

Avantages

Timesheet is extremely easy to use and very easy to understand.

Inconvénients

I am happy with Timesheet thus far. I have not encountered any problems with them.

Réponse de Timesheets.com

This review is fake. It has zero substance and the reviewer talks about how satisfied they are but then randomly give us 2 stars. Capterra, you allows too many fake reviews!!!

Joanna
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Surprisingly great customer service

Publié le 20/06/2023

Avantages

I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot.

Inconvénients

I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money.

Jackie
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 24/03/2021

Timesheets make it possible for us to get development hours for all our products since we couldn't...

Timesheets make it possible for us to get development hours for all our products since we couldn't get this information from Jira's out of the box time tracking feature. Finance is able to get these reports regularly and use them for Cap/Opex reporting.

Avantages

We love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.

Inconvénients

I wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.

Alternatives envisagées 

ClickTime

Logiciel antérieur 

ClickTime

Pourquoi passer à Timesheets.com

We are choosing Timesheets because of the price point, ease of use and a stand-alone product that doesn't need to be integrated to our existing products. Great customer service that started as soon as we signed up. [SENSITIVE CONTENT HIDDEN] made sure that I understood the product by giving me a walkthrough, answering questions and recommending best practices for the tool.
Catherine L
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great produce and customer service

Publié le 15/03/2021

Great people to work with, and a very good, super-functional program with simple, clear-cut...

Great people to work with, and a very good, super-functional program with simple, clear-cut reports. I am pleased to have started with Timesheets.com.

Avantages

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

Inconvénients

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

Juanita
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Affordable, Easy, and one less thing to stress about

Publié le 04/01/2022

I have already shared it with three of my colleagues. I found it to be stress free to get it all...

I have already shared it with three of my colleagues. I found it to be stress free to get it all set up and to start using it.

Avantages

This was extremely easy to get my staff enrolled. There wasn't a single question, delay, or need to call anyone for assistance with just getting things started. Timesheet sent an email to my staff, the staff enrolled and all I had to do was add the email address. It was super easy compared to ADP. I love that you can save the website to the desktop and clock in with you information without having to login first. It takes about 10-15 seconds to clock in. My favorite feature is the approval of mistakes to clocking in and out. The staff can make a request and you can select to approve it or deny it from the email the system sends you. There is no searching for requests.

Inconvénients

I wish the home page was easier to navigate. The design of the page makes it difficult to get to something the first few times you use it. It could be cleaned up to make it smoother.

James
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

What a flexible tool for tracking employee time

Publié le 06/09/2019

Our prior time recording system was so difficult to use and had hard and fast restrictions about...

Our prior time recording system was so difficult to use and had hard and fast restrictions about when time must be recorded that my employees were frequently not getting their time in. With Timesheets I have no more complaints from my employees about how bad the timesheet software is to use and no more excuses for not getting their time recorded. It went from being one of my biggest headaches to one of the easiest administrative tasks of the week. My CPA is happier with this software as well.

Avantages

The software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact.
I am notified about manual time entries and I am able to review everything entered before approving.
Employees are happy with the software
Rollout was very easy and the support from Timesheets.com for the rollout was great

Inconvénients

When reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.

Kevin
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

We were in desperate need of way to track employee time. It needed to affordable & easy to use.

Publié le 10/01/2018

Affordable solution that lets us manage employee time effectively, allows us to create useful...

Affordable solution that lets us manage employee time effectively, allows us to create useful reports, keeps employees honest with their time cards.

Avantages

Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Inconvénients

There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Nicole
Note globale
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very happy

Publié le 27/07/2023

[sensitive content hidden] was very helpful.

[sensitive content hidden] was very helpful.

Avantages

Very happy so far, keen to use it more

Inconvénients

Nothing yet - still on the free trial at the moment.

Lyn
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Operations Review

Publié le 18/05/2023

Basic tool that we have build almost of decade of date with and use it to keep our team time in...

Basic tool that we have build almost of decade of date with and use it to keep our team time in alignment with the customer's contract

Avantages

quick easy way to capture time spent on customers and projects

Inconvénients

Not integrated with our calendar and project management software to eliminate the extra data entry for each staff member to track the time we are selling to our customers

Alternatives envisagées 

Harvest

Pourquoi passer à Timesheets.com

We are currently using systems that are not integrated and we are wasting time repeating data entry to track our time and activity. We are migrating to MS Teams where we have more options to integrate with other tools.
Julie
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Timesheets.com is a stand-out for its ease-of-use and stellar support

Publié le 24/03/2021

Avantages

I was looking for a simple time tracking program so that my employees could enter daily time and track paid time off accruals. I figured we would get something that would be fine, without all sorts of "extras". Instead, we found Timesheets.com to be a robust, fantastic service. I was amazed at how much we could customize (and how much the Timesheets.com support team could customize for us). It is a simple program for my staff to use; we didn't get bogged down by having to learn something complex and yet it does exactly what we need. As an administrator, it is refreshing to use software like this that just does what you want it to! Sometimes I think software development companies put too much into their products when I just want something simple. Timesheets.com provided the best of both worlds - a really good service that was clear, concise, and easy to use.

Inconvénients

Once or twice there was an issue with the expense reports feature - it seemed to calculate the total amount in an employee's expense report differently on the report page vs. the dashboard page. However, this could also have been an issue with how I was displaying the report! It never became enough of an issue for me to report it or figure it out. That's the only thing I can think of that wasn't great.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Customizable!

Publié le 18/01/2019

Our onboarding to the product was a great experience. The Timesheets.com team made themselves very...

Our onboarding to the product was a great experience. The Timesheets.com team made themselves very available to answer any/all of our questions, and took the time to understand our needs from the system before providing recommended solutions. Support for training new users of the system was great as well. Since I'm the admin, I figured that I would be the person responsible for training new users, but the Timesheets.com team offered to take care of that for me!

Avantages

I work at a non-profit and some of our funders require a number of employees to report where they are spending their work time. What's nice about Timesheets.com is that you can create departments in which employees can associate their time, but also projects as well. Employees are expected to dedicated specific amounts of time to certain initiatives each week and Timesheets.com allow employees to copy over hours week by week and adjust from those amounts. My employees love this feature. It saves them time from reinputting info in that stays constant week over week.

Inconvénients

I did run into one bug while using the software, which Timesheets.com's tech team is working to resolve right now, but in general, for reporting, you can report on employee, by date range, by signed time and approved time. If signed electronically, the report show that the employee (named) and supervisor (named) electronically signed. But in the instance where an employee is also a supervisor or other employees, the report doesn't name them.

John
Note globale
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic and Flexible Timekeeping (and more) Tool for Small Businesses

Publié le 10/02/2019

The three biggest issues that Timesheets.com solved for us were:
1. It moved us away from manual...

The three biggest issues that Timesheets.com solved for us were:
1. It moved us away from manual (home grown Excel spreadsheets) that were prone to errors, typos, and unintentional formula changes.
2. Can be DCAA compliant for government and government contractor customers.
3. Saved us a ton of time each month when performing payroll and invoicing functions.

Avantages

Just about everything. We sampled five other timekeeping systems (four of which were higher priced) and nothing compared to Timesheets capabilities and flexibilities. We are a small engineering services company with a distributed work force. We were looking for a web-based tool that was able to track our time against multiple clients, projects, and codes within certain projects. We also wanted an easy to use interface for entering time on phones and tablets. Lastly, we were looking for a tool that could be DCAA compliant when required for certain customers/projects. Timesheets hit every criteria out of the park and then threw in bonus features like a company calendar, flexible reports, etc. Another outstanding feature is the ability to enter billing and pay rates based on specific customers, employees and/or projects. This feature alone has saved us multiple hours each month when running payroll and invoicing customers. The price point and features are unbelievable! It more than pays for itself each month. Although the tool is intuitive to use, they also provide online tutorials and unlimited tech support when needed. Did I mention that the customer support is actually helpful and competent? I have already referred several other small business owners to this platform.

Inconvénients

I really have no negatives to highlight. I typically am a relatively harsh reviewer of products. This one doesn't warrant a single negative.

Amy
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Overall, Timesheets.com has been a great solution for our company.

Publié le 23/01/2018

Avantages

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Inconvénients

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Cynthia
Note globale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clocking in and Out

Publié le 23/06/2016

Our company has used Timeclock.com since 2011 for both salary and hourly employees. We were able...

Our company has used Timeclock.com since 2011 for both salary and hourly employees. We were able to merge the information/reports with the time clock to our payroll system.

Avantages

What makes the software so worthy is the simplicity for both the employee & employer to be able to track hours, notes, vacation and etc. One of the features I really like are the reports that are available. One additional bonus to having this software also includes the archived information on each employee for the hours worked while employed with the company.

Inconvénients

There is nothing to dislike about this software because I feel that the options available make it so easy to setup a new employee.

Réponse de Timesheets.com

Cyntha,

We appreciate you taking time to review our product after all this time. Reviews definitely seem more relevant today than they might have a few years ago. Thanks again. Each review means a lot to us.

Dina
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Publié le 16/01/2018

It helps us see how much time we are spending with our customers. Since they are billed for a...

It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Avantages

It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Inconvénients

No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Norma
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Perfect Product

Publié le 02/01/2022

I have used this produce for over a year and I have loved using it on my phone. I can clock in and...

I have used this produce for over a year and I have loved using it on my phone. I can clock in and out on my app and keep track of my time, vacation and holidays.

Avantages

This product is amazing. I love using it to track my time and PTO. I use the app so I can clock in and out right on my phone.

Inconvénients

I like everything about this product. All available right on my phone.

Brook
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A business necessity!

Publié le 25/03/2022

Customer service is first rate, everyone on the Timesheets.com team is helpful and easy to work...

Customer service is first rate, everyone on the Timesheets.com team is helpful and easy to work with. We are very happy with the platform and the service it provides.

Avantages

This software has helped us efficiently tie our time and energy to projects to tell the story of how our organization moves the needle in our destination. It's easy to see what we're expending by project and put that up against return to make better business decisions with the resources we have.

Inconvénients

It's hard to get people adjusted to new software and we don't always use the system to it's full potential.

Michael
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Frametechs

Publié le 09/02/2017

Or use it to keep a record of all of my jobs I really like how I can break down the jobs per person...

Or use it to keep a record of all of my jobs I really like how I can break down the jobs per person and it allows me to know where I am financially in real time. Every time I have had a problem setting someone up or Working with the program I have been helped out by someone on the phone and they were very helpful. I do recommend it to everyone I work with

Avantages

It is very easy to use and when I need assistance I get it right away

Inconvénients

Sometimes it can be difficult loading a new person on to the program

Réponse de Timesheets.com

Thanks for the review, Michael. Actually we do have a simple solution for your problem with new hires! You have a feature enabled even though you're not using it, and hiding it from view will make the project time sheet the default login view. I will contact you offline to show you where to turn it off. That will solve your new hire training problem.

charles
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to...

Publié le 14/10/2017

great website program

great website program

Avantages

What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Inconvénients

There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Brian
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Overall happy

Publié le 24/01/2018

Avantages

From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Inconvénients

The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Taku
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great service!

Publié le 04/02/2020

Excellent!

Excellent!

Avantages

Great customer service and great product!

Inconvénients

The only thing I would add is a more robust and easier to use scheduling module.

Alternatives envisagées 

QuickBooks Time et TimeClock Plus

Pourquoi passer à Timesheets.com

Easier to use
Wendy
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great features & customer service!

Publié le 04/06/2018

Avantages

The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!

Inconvénients

The only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.

Réponse de Timesheets.com

Hi Wendy, There's definitely a way to do that! Call us - it's simple and fast. I will email you a the answer as well! There's no software to download or anything. It will just work based on your office IP address.

Ali
Note globale
  • Secteur d'activité : Semi-conducteurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

LUMEOVA Feedback

Publié le 07/12/2016

Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was...

Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Avantages

Ease of use
Mobile access
Audit-proof for companies working with government contracts
Cloud-based vs. local server based

Inconvénients

Setting up the features for a novice administrator is not straight forward
It seems that there is no distinction between "Approving" a time sheet entry and "Allowing" the entry for edit by the employee.
If the employee makes an error entry, there should be a way for him to quickly correct it without requiring the supervisor to "allow" it.