With Tune we have developed our business and created our own affiliation.
Tune is a well known solution and all affiliates trust it and they manage it very well. We don't have to form them to set up and get live our campaigns.
Tune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason).
Tune's strenghts :
- integration via API on multiple softwares (Unsubcentral and so on)
- continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be.
- great support : their accounting management is always available to show you the best solution for you.
- It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns.
-It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model
Overall, the tune platform is great as an affordable option for basic level affiliate program needs. However as programs grow and have more complex needs, it becomes a more difficult product to leverage.
The Tune customer support and product teams are very passionate about learning the needs of advertisers and always give the impression that they strive for the highest standards. I do appreciate that the teams have the desire to compete in a very competitive SAAS industry.
Fairly simple, not much learning curve required. Report building is easy to use and most of the features and functions are pretty straightforward
There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below:
ie. payout groups and rules.
ie. Lack of simplified documentation of payout history makes it difficult for our accounting teams to perform proper audits.
Lack of customization on the dashboard - there's some features that are on relevant for our affiliate program. I would like to customize the dashboard so it's more relevant for my program.
No publisher discovery feature (or at least that I know of)
Multiple options for integration (S2S, pixel, iframe, etc.)
Flexible payout models to fit any kind of business
Mobile and Desktop compatible
'Event Tracer' function to help on troubleshooting and investigations
Autointegration with Attribution Analytics (making even easier)
Postback to 3rd party for any event
Pricing is too high when you get scale (e.g. many clicks and fewer conversions on a campaign may cause a high cost and negative revenue - depending on your business model)
Tune has provided most of, and still working on, the intricate features we need in our daily workplace. This system is intuitive and their support is top-notch when a little extra help is needed.
Data size limits that reduce the date range for report generation is frustrating.
You can manage your affiliates in an easy way. Manage the banners that you design for your affiliates to use. As an affiliate you can manage your campaigns successfully
As any software it takes some time to setup properly, but once setup everything runs smoothly and fine
We started using them in 2012, it was very good. But over the time, the quality of the customer support has decreased, the price have increased, and the Top Management has turned from Helpful to Invisible.
We mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.
They can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.
its good experience we hope if we have a dedicated account manager to communicate with on skype
its pretty easy to use and has a lot of functions and features , and the its not confusing like other software on the market
overall its good , but sometimes the updates perturb a little the flow , like last time when all the different currencies became is USD and it makes our statistics a mess.
Very good overall.
The support at Tune is very good and responsive.
Although there are new developments, it's still missing some fundamental basics when it comes payment models and reporting.
User-friendly system with a simple and nice interface. Great tool for affiliate marketing business, is well known in the market so it`s easy to onboard new users because they are familiar with a tool. Has all the reporting functionalities, that helps you to have an overview about your affiliates and how they are performing. Is a cloud based solution so you can access it from any place, has API so you can integrate it with other systems, also allows you to easily export your data in csv. format so that you can do bulk data uploads to other systems if it`s necessary
Takes time to set up and educate users. Pricing could be more flexible.
Love the interface, designed for a good user experience. On the more technical side love the availability of the API.
Price is quite high vs other solutions. But after investing the time in learning and setting this up moving to another system is not an easy task.
We were integrating a lot with the hasoffers clients and also using it and found it very nice in many terms: integrations, reporting, tracking, management of the offers and ads. I would recommend it for sure for small companies and for big as well if all the features work out.
Little slow due to many customers and too burrocratic. But it's expected.
Glad we got to know about HasOffers. I checked out the interface afterwards and loved your take on creating highly valuable features. Have gone through the interface, it is well organized & self explanatory where the platform is really focused on Affiliate business & making them the best possible marketers on the go.
I've always admired the development and appreciated all you had to say when our team gone through the interface.
Here are the highlights where we got impressed:
a) User experience about the Interface.
c) Giving a proper detail about the offers.
d) Conversion & In-App Event tracking.
e) Performance Reports.
f) API integration for immediate notification.
We did a proper analysis in the market & felt the cost of having the interface is quite high. However, I've really learned more about what you do and would find the opportunity to understand more about the experience with the business.
I've been using HasOffers with many affiliate programs, it's very simple and straightforward. I love the ease of use and the many features like graphs, deep-linking and pixel tracking.
nothing to report, it's perfect as it is!
HasOffers has ben a wonderful solution to track, build out and offer our many affiliates high quality affiliate marketing offers from www.PerformanceDemand.com as a company. They have been excellent in that they allow us to set a custom application process, easy offer upload and management as well as custom opportunity to engage both advertiser and affiliate. Great solution.
Support team - tops
Ease of use - good
Offer Management - good
Feature Set - good and growing
Company Relationship to us - AWESOME
Customization ease - tops
Lots of options that are easy to use and do to align to the business
Creative management tools - ok, but in scope
Enteral offers market between networks - no longer. wish it was back
We enjoy our daily work with HasOffers very much. As integration partner we mostly benefit from the comprehensive API on which we build our product. The API provides us with a wide range of opportunities to develop a very flexible invoicing solution on top of the HasOffers functionality. Besides having this great technical basis we appreciate the work with the outstanding TUNE team very much.
It is great to see how HasOffers can provide big and small companies that have different requirements with the perfect solution to measure their performance activities. Through their 24/7 support they are always available for their clients all around the world. The interface is easy to use and offers a lot of great features that help to analyze and optimize traffic.
I love how easy the process of recruiting an affiliate is. From start to finish, it's easy to bring affiliates on board while at the same time be able to vet if they are a qualified affiliate.
The application can sometimes be slow to pull data, but it's a very minor issue.
A lot of detailed cusomisable reports, seting a conversion caps, functionality for fraud prevention.
It lacks the functionality of saving tracking links for each affiliate, so you have to keep the ever-growing base of links in another place.
I am using all reports in order to track the affiliates, advertisers activity and the performance in macro.
also, all tech issues are being troubleshooted by me the reports and the logs that are provided are very helpful in getting the answers.
the support team is very helpful and responsive both online and through the email service.
it is important to have a session once in a while since the platform holds many features and options that are added all the time.
We have been using HasOffers for several years and we are very happy with the product. Since tracking is a core part of our business we are happy to be working with such a reliable product. We are especially impressed by the fast support 24/7 and the advanced technical settings that help us control and optimize our traffic in a very professional way, this is crucial for us.
We are using it from the day we got into business in the Advertisement network and we have found it easy to use. The product is user friendly and there are a lot of webinars as well as good support. Would recommend to anyone who is planning to enter the space.
we are a niche advertiser network and have been using hasoffers for 2 years now . The platform works well for us and deliver the right reporting tools. The price is fair and the support is usually very responsive
Ease of use, great service and customer support, knowledgeable and dedicated team of experts.
It's a reliable platform, and it's a trustful partner. They did a really good job!