
QuickBooks Time
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6531 avis
- Secteur d'activité : Supermarchés
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Mon avis
Publié le 16/02/2023
Avantages
Suivi précis du temps de travail : QuickBooks Time permet de suivre facilement leur temps de travail, y compris les heures régulières, les heures supplémentaires et les congés payés.
Inconvénients
Coût : QuickBooks Time peut être plus cher que certains de ses concurrents, en particulier pour les petites entreprises.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Temps QuickBooks probable
Publié le 08/07/2023
Excellent
Excellent
Avantages
Découvrez nos logiciels de comptabilité, paie et facturation pour PME et TPE. EBP réinvente la gestion d'entreprise avec des solutions performantes très bien bien 👍🏻
Inconvénients
Pas vraiment de mal. Une suggestionPME et TPE faitent en sorte que sa plus plus
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent rapport qualité/prix
Publié le 29/11/2022
Avantages
Logiciel très polyvalent, excellent pour une tpe ou start up
Inconvénients
Import de facture longue compliqué. gestion comptable moyenne
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Logiciel suivi de temps
Publié le 15/09/2023
Avantages
Un très logiciel de temps. Facile une meilleure organisation de temps
Inconvénients
Je le recommande, je n'ai pas grande chose à y reprocher
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simplification de la gestion
Publié le 07/11/2022
Je gagne un temps fou dans la gestion de tout mon administratif
Je gagne un temps fou dans la gestion de tout mon administratif
Avantages
Ce logiciel permet un gain de temps pour traiter toutes les tâches administratives
Inconvénients
Rien en particulier . J’aime beaucoup ce logiciel qui facilite le travail

- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Solid timeclock solution that meets all needs
Publié le 06/08/2019
Avantages
- Clocking in/out can be done through app, web, and optionally sms.
- GPS tracking of clock-ins
- Integration with Gusto and Xero for invoice and employee automation/imports/exports
- Can assign Xero invoice item to a specific customer for billing
- Accurate time syncing
- Easy to use and free flowing interface
- Billing price is moderately sustainable
- Several addons to extend the functionality
Inconvénients
- Cannot clock in to two jobs at once, must switch or input job duration
- Minimum base charge + per employee cost. Could be a little bit cheaper for cost effective business.
- Unable to round up total time for the day to the nearest X minutes (not referring to clock in/out times)
- Secteur d'activité : Animation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Perfect for my single shop business
Publié le 23/08/2023
Overall, I think it's good and I hope to use this software for a long time.
Overall, I think it's good and I hope to use this software for a long time.
Avantages
It is a well-organized method of scheduling both for me and my clients. It offers excellent customer service. The program has streamlined the buying and selling processes. It has a fantastic function that keeps all of my bills organized and current. My stock and shipment are both meticulously tracked, which is quite helpful. My inventory management process nearly took hours to complete, but with the use of this software, both my time and effort were saved. I finish all of my processes in under an hour. I can also spend my valuable time with my family because to this software. I am happy to utilize this software because it streamlines my workflow.
Inconvénients
Some of the functions, according to what I discovered, require assistance during software installation, which is sort of a negative. Second, the process requires a reliable internet connection.I discovered while utilizing this system that the reporting on the back end is poor. As it takes longer to report orders, I had to manually enter some operations in order to reconcile payments. I was frequently requested to submit a feature request, which I didn't find particularly appealing.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Quickbook Review
Publié le 24/08/2023
Avantages
For me I simply have to track down the leave of employees. So it is easy for me.
Inconvénients
I have difficulty in other fields but still learning slowly
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
An excellent tool for scheduling and tracking
Publié le 14/06/2023
Tracking of hours should be more clear, rest all is fine.
Tracking of hours should be more clear, rest all is fine.
Avantages
Being a senior researcher, I have to keep a track of my projects and their deadlines. QuickBooks provides me with all the details and services I am looking for. Moreover, their Customer service is excellent. I strongly recommend all the people involved in scheduling, monitoring and payroll management to try this platform. Surely, you wont be disappointed.
Inconvénients
Monthly Subscriptions. There should be an option of lifetime subscription.
Alternatives envisagées
Oracle Primavera CloudPourquoi choisir QuickBooks Time
Quickbooks time is more user friendly and easy to learn. Also, tracking in this software is more easy as compared to other related softwares.Pourquoi passer à QuickBooks Time
Quickbooks time is more user friendly and easy to learn. Also, tracking in this software is more easy as compared to other related softwares.- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Small Business Approved
Publié le 31/08/2023
It's been very good. Really takes the hassle out of tracking time of employees and job cost...
It's been very good. Really takes the hassle out of tracking time of employees and job cost tracking.
Avantages
I like how easy it is to use. It helps us keep track of job costs and employees time. Helps us with billing and payroll.
Inconvénients
Nothing! Its very easy to use. We haven't had any issues with it in the past few years we have used it.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super Easy To Use
Publié le 22/08/2023
Over all I think Quick Books is one of the best to use.
Over all I think Quick Books is one of the best to use.
Avantages
I like everything about Quick Books. It is super easy to use and keeps all of the information online so if I ever need to print anything I can find it there.
Inconvénients
Nothing! Everything is great. I use it for my hotel and it is convenient for all of my employee's.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Greatest
Publié le 31/07/2023
Quickbooks for me has been a life saver it has improved the functuionallaty of how i operate my pay...
Quickbooks for me has been a life saver it has improved the functuionallaty of how i operate my pay roll for all employes and the ease of userbility has improved multiple factors of our day to day operrations
Avantages
I use quickbooks on a daily basis it has helped me tremendously with both saving time a conducting tasks within a timley manner. I highy reccomend to anyone who would be benifical of having such a great program to offer the assitance u may need. It has a smooth operating system smooth interactions within the program and last but not least it is very easy to learn how to operate.
Inconvénients
In my personal opinion i would not change anything i find it to be very beneficial and and easy to operate even for the most unexpierenced user its a great tool i feel every buisness should make a part of their operations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Can't go wrong
Publié le 06/08/2023
Avantages
Made my life easier, simple as that. Tracks time, PTO etc, especially with hourly and salaried staff.
Inconvénients
No cons thus far, I love every feature! Must have for even small businesses
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
QuickBooks Time Review
Publié le 22/09/2023
We had a great experience with using the application. Our colleagues were quick to adapt to the...
We had a great experience with using the application. Our colleagues were quick to adapt to the introduction.
Avantages
It is a portable device that can be used on multiple platforms: laptop and phone.There are multiple functionalities, from tracking and scheduling to team management.After trialling the device, our team had more productive meetings and scheduled 2 to 3 regular conferences to update on progress every week.
Inconvénients
We prefer more details to help with evaluating our performance. Time is one indicator to assess an employee's performance. There needs to be more tools and factors to help with improving efficiency and updating details in the time sheets.
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The Best Way to Keep Track of My Expenses
Publié le 07/08/2023
My overall experience with QuickBooks Time has been amazing. It has been instrumental in building a...
My overall experience with QuickBooks Time has been amazing. It has been instrumental in building a solid foundation with my work-related financials.
Avantages
As someone who's not a big fan of accounting and all it's intricacies, I love how easy this software makes it to manage and track my expenses. Since adopting, I can proudly say that I am more in charge of my work financials.
Inconvénients
I'm yet t find something that I dislike about the tool honestly. However, I wish the pricing plans were a little more affordable especially for beginners who are still not sure of which tool to adopt.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Easy to track & submit hours worked! TSheets can even be used as a schedule!
Publié le 04/03/2020
This has been a great program that our business has used to track hours worked for payroll. We have...
This has been a great program that our business has used to track hours worked for payroll. We have multiple offices accross several counties and it's nice to have a central place that all of the hours are entered and available for HR to do payroll. Our company has also used this program as a schedule for our support staff and it's been very helpful to able to reference who is in what office so you know who to contact when you need to speak to a specific office.
Avantages
TSheets has some flexibility in how you enter in your hours worked - they can be entered manually or by clocking in and out on the website. There is also a phone app for this program, so if you're on the go then this makes it easy to still track your hours or clock in/out. In addition, when you enter hours or clock in you have the ability to choose what "job" this was for. This is especially in tracking expenses for specific projects, jobs or offices. In addition, TSheets has a Schedule function. You are able to enter a schedule for all employees using the program and can specify what "job" the time is used for on the schedule.
Inconvénients
When I use TSheets, I open up the website and just leave the browser up sometimes for weeks at a time. The only issue I've found is that when I do that, the schedule and/or time entries do not update to the next week automatically. It has to be done manually as it will continue to show the original week until "told" to change. It does work fine if you log out though. This is a specific problem for if you leave the browser open. This isn't really a big deal - it's easy enough to either click to the next week or just log out & log back in. It just surprised me though that it didn't auto-update when the week changed.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ease of Use
Publié le 27/08/2019
Awesome. Customer service has been always great and accessible. The follow-up and follow-through...
Awesome. Customer service has been always great and accessible. The follow-up and follow-through is amazing and makes me feel valued as a consumer.
Avantages
Ease of Use is definitely on the top of my list. To be able to seamlessly transition between clients and projects without stopping my timer and opening up window upon window or tab upon tab makes life easier. Reporting is also easy and allows me to identify how much time I've spent on a client and/or project, what's billable, and how staff spent their time. It also allows my company to be in compliance with overtime based on company settings and breaks by just having a separate button for that. Love it.
Inconvénients
I don't currently like that if a client has a subclient/project/job (whatever you call it), you have to track your time at the subclient level and are no longer able to track at the client level. Timekeeping should be flexible enough to allow for both.
Alternatives envisagées
OfficeToolsPourquoi choisir QuickBooks Time
LiquidPlanner was supposed to help with project management but it made the process, reporting, and timekeeping very cumbersome and more time-consuming. Plus, Tsheets now integrates with QBO which we use regularly. Just need the QBO integration with projects to be released officially.Logiciel antérieur
LiquidPlannerPourquoi passer à QuickBooks Time
Abacus and Cloud Servers...not sure about that.- Secteur d'activité : Emballage/livraison de marchandises
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
definitely not Simple and accurate as advertised
Publié le 05/01/2022
I really took a leap of faith on this product because of what my businesses associates warned me...
I really took a leap of faith on this product because of what my businesses associates warned me about. I think that quickbooks Time is just not for certain businesses. Especially for smaller businesses with budget conscious projects that have to check time management to ensure I don't go over the payroll allotment for specific projects.
Avantages
I was really excited about all of the features this product had to offer. I mean so MANY features but I was very intrigued by the possibility of me being able to utilize this as my one stop shop for scheduling/time tracking/PTO, sick leave management/project time. This seemed like a way I could closely monitor productivity to better stay in budget for projects. I was very thankful for the incredible customer service QuickBooks provided, I was able to come to the realization that this product probably was the best for the company with their truthful, honest assistance.
Inconvénients
I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least. There also were quite a bit of times that I had problems with scheduling and features that work in real time. I know QuickBooks Time is advertised as being "simple and accurate" but it was far from that.
Alternatives envisagées
Timesheets.comPourquoi passer à QuickBooks Time
I had used other QuickBooks software in the past and had a wonderful experience.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Awesome HR Management Application
Publié le 21/10/2022
It was great and effective all through. However we didn't continue it further because of the hefty...
It was great and effective all through. However we didn't continue it further because of the hefty cost we incurred.
Avantages
This is a full fledged HR Management Application covering end-to-end features. Using this app empowered HR department to be more effective and our employees/users got their work/service done at breeze with speed!
Inconvénients
The price is a bit on the higher side and it gives you a burn if you've 500+ users using this application, which is what happened in our case. We have 600+ users using this.
Pourquoi choisir QuickBooks Time
Xero's local product support was very very non-responsive!Logiciel antérieur
XeroPourquoi passer à QuickBooks Time
QuickBooks seemed to have all the features that we required- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
QuickBooks Time Tracking App Review (Pros, Cons)
Publié le 12/01/2023
I'm very happy with the quality, accuracy, and smooth integration with QuickBooks Online Tsheets, wh...
I'm very happy with the quality, accuracy, and smooth integration with QuickBooks Online Tsheets, which imported all of my projects (jobs) and allowed me to track time accurately for each job while saving me time.
Avantages
"Excellent customer service, good help line, they accommodate our demands in the office. I personally would advise my friends and relatives to use this site. Users being able to clock in independently while waiting for permissions is a victory for us. "Very easy to use, no diverting to other pages, I believe anyone can use it." Your personnel is well-informed, respectful, cordial, and upbeat at all times. They appear to genuinely care about and enjoy their work. The management is doing everything correctly.
Inconvénients
Sometimes I couldn't start a new time sheet or clock out. Quickbooks has a few functional issues.
Pourquoi passer à QuickBooks Time
Flexibility and more features over the other products was a personal touch for me.- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Customer Services
Publié le 06/08/2019
My overall experience has been great with T-Sheets. I especially love the customer service. ...
My overall experience has been great with T-Sheets. I especially love the customer service. Whenever I have a question, the team is readily available by chat or phone to assist me with my needs in a short amount of time. Today, I had the pleasure of working witha customer service rep who's positive energy read through the chat. She immediately brightened my day with her responses and resolved my issue in record time. She also provided me with tools so that I could have more assistance at my finger tips.
Avantages
T-Sheets is an great time tracking systems for employees who work on multiple projects in the field. Our company has found it to be a great asset to recording time for employees and verifying that they are in place when expected. We also like the variety of reports it is able to generate for ease of information.
Inconvénients
What I like least has nothing to do with the product. There are just so many features that I barely have time to find out just how much the software can do. I have no doubt that in some cases I am not utilizing it to its full potential.
Alternatives envisagées
Paychex FlexPourquoi passer à QuickBooks Time
Sales Representative really sold the product and its features well!- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Effective timekeeping and administration tools
Publié le 27/07/2023
Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time...
Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time Tracking reports that are emailed to HR and project managers.
Avantages
QuickBooks Time makes it simple to keep track of time spent on tasks on a daily basis, submit a weekly timesheet for evaluation by management, and fill in the appropriate time sections. It also keeps tabs on all projects assigned to you directly.
Inconvénients
As Quickbooks continues in the correct direction, I haven't come across any drawbacks or complaints. As a user, I didn't think it was necessary to update the comments whenever there was even a slight change.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great software
Publié le 09/02/2023
I was looking for a billing software that was easy to use and easily accessible while I was on the...
I was looking for a billing software that was easy to use and easily accessible while I was on the go. Thanks to Quickbook, I can now do it all from my cell phone. Cheap and affordable, I recommend it to anyone who uses Excel
Avantages
Time Management: QuickBooks Time helps companies track employee hours, making payroll and scheduling easier to manage.Integration with QuickBooks: QuickBooks Time is integrated with QuickBooks, allowing for more efficient accounting and payroll management.Mobile Access: Employees can record their work hours from anywhere via a mobile application, improving flexibility and productivity.Reporting and Analysis: QuickBooks Time provides detailed reports on employee hours and costs, helping businesses make informed decisions about costs and resources.Security: QuickBooks Time uses robust security protocols to protect user data, ensuring the privacy of sensitive information.Ease of use: The platform is intuitive and easy to use, allowing employees to quickly become familiar with its features.Customer support: QuickBooks Time offers dedicated customer support to help users get the most out of the platform.In conclusion, QuickBooks Time is a powerful tool for companies looking to improve time and payroll management. It offers a multitude of benefits to help companies streamline their management and improve productivity.
Inconvénients
Cost: QuickBooks Time can be expensive for small businesses or freelancers, especially if they need additional functionality.Complexity: The platform can be complex for users unfamiliar with time management software, which can lead to errors and delays.Limited integrations: QuickBooks Time may not offer all the necessary integrations with other software and systems used by an organization, which can limit its use.Reliability issues: There may be reliability issues with the platform, which can lead to errors and delays in time management.Difficulty to use: QuickBooks Time can be difficult to use for people unfamiliar with time management technologies, which can lead to errors and delays.Limited customer support: The platform may not offer dedicated customer support, which can make it difficult to resolve issues.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great software for creating schedules and tracking time
Publié le 10/10/2019
Being able to track my employee's time, to manage payrolls in a faster way and keeping in touch...
Being able to track my employee's time, to manage payrolls in a faster way and keeping in touch with everyone's schedule are some of the benefits TSheets has given me ever since I started implementing it in my work. And not only it works to keep track of other employees but also for myself; I can track the time that I work in a certain project for a client that needs me to give a report of my time spent on each ongoing project.
In general, TSheets has been an amazing tool that keeps making my life easier and free from the stress of having to do everything manually and by myself. With this software, the amount of work is decreased and I am given a helpful tool to help me go through my day without any issues regarding employees' arrival time.
Avantages
I've been using TSheets since I started working in management, and it has been a great resource for my job, to the point that it has saved me hours of work that can be spent in something different. TSheets is amazing for checking times of every employee in a digital format that is displayed uniquely on the site's main page. Its GPS tool was not something I knew I needed until I tried it, and it works perfectly to match the employees' time and their locations. When it comes to money-saving, I think TSheets does an amazing job being in charge check-ins and outs, instead of us having to do everything manually, and it surely has made me save money that was being wasted by carefully analyzing my employee's work.
TSheets has been a very devoted software since the start, continuously giving reports in real-time and bringing great answers to my questions every time I contact their customer support. In terms of functionality, I like that it supports diverse devices that work amazingly no matter in what type of network I'm in; it has the reliability I want to find in every software because it's important for me being able to access the softwares that I need for my work everywhere.
It is a program that combines multiple tools to give amazing results tracking-wise, one of my favorite tools being the scheduling that I can do before any project starts along with the payroll option that allows me to estimate how much it's being wasted on everything, to eventually process it successfully.
Inconvénients
TSheets can come off as pricey, especially for a small business like me. Its prices range from free to a large amount of money but in my opinion, its benefits are worth it and I'm not sure there is another software as supportive of their customers as TSheets.
Another thing that could be improved a little bit more are the way the reports are made, I would like to be able to go deeper into a report instead of keeping it simple. But it's not that much of a problem.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Support and Service
Publié le 02/03/2017
I was attempting to set up an automated break for all staff that would occur for 30 minutes in each...
I was attempting to set up an automated break for all staff that would occur for 30 minutes in each five hour work period. I could not get it to work so emailed my request. Customer service representative sent me an email and asked me some questions. He then followed up with me the next day, but I was not available to take his call. When I called back, I had the best, professionally customer service experience. From the person that initially answered the phone, through to the complete conversation with Customer service representative, exceptional service; when on hold while attempting to connect me with David, the person came back after one minute to apologize for leaving me on hold and let me know she was still trying to connect with David; stopped anytime I spoke and listened to what I had to say without interrupting and so on. Customer service representative reviewed my requirements and advised, he would speak to the techs and see what they could do for us. It has been a long time since I experience this amazing customer service. By the very next day the automated breaks worked perfectly. When I spoke to my associates, they commented that they were also very impressed with the customer service and sincere interest in resolving their issues in a timely manner, anytime they called.
Avantages
Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the Tsheets team was able to accommodate it, usually within a day. Amazing customer care!
The Tsheets system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out.
Inconvénients
Only thing is that GPS does not track the arrival time since cannot start until person logs into Tsheets. Staff that are late say they forgot to log in. It would be good to have an option so we could track as per the scheduled start time for each employee, of course, this would only apply to the staff that have company cell phones or for anyone that is compensated for the data that is required to leave their location services on.