--- description: Zendesk Sell : qu'en pensent les utilisateurs ? Lisez les avis sur Zendesk Sell, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zendesk Sell - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Zendesk Sell](/software/9589/zendesk-sell) # Zendesk Sell Canonical: https://www.getapp.fr/software/9589/zendesk-sell Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/9589/zendesk-sell?page=2) > Base est un logiciel de gestion de la relation client (CRM) axé sur le renforcement des capacités des équipes commerciales. En automatisant les tâches, la capture et l'analyse des données, la plateforme tout-en-un vise à aider les commerciaux à accroître leur productivité tout en permettant aux responsables de leur prodiguer le coaching personnalisé nécessaire à l'amélioration de leurs performances. > > Conclusion : 159 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 159 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zendesk - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 19,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, néerlandais, polonais, portugais - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Irlande, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Actions découlant d'un événement - Alertes mobiles - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse prédictive - Analyse visuelle - Application mobile - Automate d'appel - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - Catalog Management - Champs personnalisables - Chat et messagerie - Contacts partagés - Contrôles/Permissions d'accès ## Intégrations (31 au total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de prévision des ventes](https://www.getapp.fr/directory/584/sales-forecasting/software) - [Logiciels d'aide à la vente](https://www.getapp.fr/directory/605/sales-enablement/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "Easy CRM" — 5.0/5 > **Hans** | *11 avril 2016* > > **Avantages**: Easy to use and navigate > > **Inconvénients**: Could allow easier integration for photos > > Base is great for organizing your sales contacts and related notes/channels. Easy to use and effective, this app is key to staying on top of a long list of contacts at various stages of the sales process. ----- ### "Awesome CRM tool\!" — 5.0/5 > **Utilisateur vérifié** | *21 septembre 2023* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: 1. It makes making decisions easy as the data needed is viewable and at a glance.2. It has intuitive sales management tools such as automated auto-messaging of customers.3. You can easily locate and keep track of leads for future sales and marketing calls.4. It enables uninterrupted workflow as the task player automates activities.5. Its email integration feature is amazing and easy to use. > > **Inconvénients**: 1. It's a bit pricey if you want more of the advanced features.2. It has a steep learning curve which might be a discouraging factor for some.3. It does not have built-in marketing features, you will have to do the marketing yourself. > > It has been an amazing journey full of learning tips and easy automation. ----- ### "Avoid this Zendesk stepchild\!" — 1.0/5 > **Andrew** | *4 octobre 2022* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: I used this product when it was Base CRM. It was a great crm, no fluff, just basic CRM features that worked really well. > > **Inconvénients**: Zendesk's acquisition of this product was a disaster\! They've got a bunch of bugs with bringing it into their ecosystem. It took almost a month to provision our account. Yes... we paid for a month of "we'll get it working soon, I promise\!" Since then, in the past 6 months, our account has just disappeared as if we cancelled it (we paid for the year already). No login, no access to information, and no support. Support from Zendesk takes a few days per response. Getting back into our account last time took over a week. Right now, we're locked out of our CRM. It's costing us tons of money\! > > Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This product is NOT intended for business use. It's a liability to Zendesk. ----- ### "Advanced CRM require learn" — 4.0/5 > **An** | *31 août 2021* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: They good at show how time to spend on each prospect via Smart Status. Pipeline provide the specialization of each stage require you focus to move deal next stage. The UI:UX is modern and fresh. Its colorful then your eye will interact faster > > **Inconvénients**: Not have an overview for the pipeline, you should go to report to see. The left-sidebar only provide the information key-in with the Bold style so it may difficult to see and assumpt > > Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux ----- ### "Very useful app \!" — 4.0/5 > **Jimmy** | *12 septembre 2016* | Édition | Taux de recommandation : 8.0/10 > > **Avantages**: Time saving for lead management. Followed best customer records. Android, calls are automatically tracked and recorded in base with an option to add a note of the conversation in order to remember it and therefore continue the discussion more effectively to the next call or email. > > **Inconvénients**: Creating quotes directly into Base and easily exportable to Xero has to be improved because it is a useful but incomplete integration to be really effective. Management contact book between Base CRM and Xero needs also improvement. > > For our micro-enterprise, we consider this App as an employee who helps us to coordinate customer records. Since we are working with Base, we lose fewer customers and time to acquisition. With Google Chrome plugIn, when we are working with LinkedIn, with a single click, add a contact to lead to our database in Base CRM. This prevents us from doing it manually as before. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/9589/zendesk-sell?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9589/zendesk-sell) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées