--- description: Workbooks : qu'en pensent les utilisateurs ? Lisez les avis sur Workbooks, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Workbooks - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Workbooks](/software/9531/workbooks-crm) # Workbooks Canonical: https://www.getapp.fr/software/9531/workbooks-crm Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/9531/workbooks-crm?page=2) > Workbooks est un fournisseur d'applications CRM conçues pour les petites et moyennes entreprises. Conçue au Royaume-Uni, cette suite de logiciels permet aux clients d'accélérer la croissance des ventes, d'améliorer l'exécution du marketing, de rationaliser les processus métier et d'améliorer le support client fourni. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 112 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Workbooks - **Pays**: East Hartford, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 45,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Guernesey, Irlande, Jersey, Royaume-Uni, États-Unis, Île de Man ## Fonctionnalités - AI Copilot - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse de l'évolution des ventes - Application mobile - Authentification unique - Automatisation des processus et flux de travail - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - Catalog Management - Catalogue de produits - Champs personnalisables - Communication multicanal - Contacts partagés - Contrôles/Permissions d'accès ## Intégrations (10 au total) - Box - Dotdigital - Force24 - GoCardless - Google Docs - Mailchimp - Microsoft Outlook - Sage 50 - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de gestion de contacts](https://www.getapp.fr/directory/337/contact-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) - [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "CRM that just works well" — 5.0/5 > **Simon** | *20 novembre 2018* | Urbanisme et architecture | Taux de recommandation : 9.0/10 > > **Avantages**: It did everything we asked of it. We have integrated it with our back end systems to provide a single version of the "truth" - the API was very easy to use and the integration very quick to do. We also esily integrated with other SAAS software such as MailChimp and Survey Monkey > > **Inconvénients**: The origin UI was very old school, but fortunately that has now been fixed. Workbooks being a smaller vendor don't have so many out-of-the-box integrations as other CRM vendors, such as SalesForce > > The implementers and support team are spot on. Very attentive, got our business and did their job well. The whole company is easy to work with. ----- ### "Workbook - Great business marketing plan" — 4.0/5 > **Julio A** | *27 février 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: I like most is the versatility of adapting the software to our offer, is very intuitive and we have several setups until we find the right for us. The software covers from leads to payments, and it have to manage a invoice program. I like the support management because allow us to find our way using workbook > > **Inconvénients**: Once we knew is a flexible software, we didn't understand the dimensions of it, it took a while to process and adapt all our data to a new way to manage the software. The search function is very slow. Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software. > > We found that the numbers of our company were slowing down, so we tried out some new tools in order to make our business to keep on track. Workbooks gave us a new way of thinking because just making things in a different way we can reach more clients. ----- ### "Slugish and painful but gets the job done" — 3.0/5 > **Utilisateur vérifié** | *21 novembre 2017* | Logiciels | Taux de recommandation : 3.0/10 > > **Avantages**: It allows us a company to run our business. We can track support cases and organisational contracts. Saas system means no server maintenance, upgrades take place at night so little downtime. > > **Inconvénients**: So many windows to click and wait for things to open. At times it can take minutes for windows to open. Its not built as a support system, so it's only logging the emails which are sent with categorisations. Contact their support team can be complex as they only allow 2 authorised contacts, so if your 2 colleagues happen to be off they won't answer your call. > > Integrated accounting and support systems. We can see if a company has an active contract before we provide support. Everything is logged and whole team can login to see the status of the cases. ----- ### "Workbooks is great for sales cycles and orders, easy to use and plenty of features\!" — 4.0/5 > **Jenny** | *31 octobre 2017* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: I only use workbooks for sales administration work, keeping track of the sales team opportunities and leads. The filter function and all the information you can store in a single record is ideal when you have lots of records. > > **Inconvénients**: The search tool is not ideal, it could be better, needs more advanced options. I also think creating a report is a lot more complicated than it needs to be, different criteria and views makes it hard to use. ----- ### "It is easy to use and cutomise." — 5.0/5 > **Teresa** | *27 octobre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: This was a big step for our business as our processes were all done manually. This has revolutionised the business as almost everything is system generated. It is a fanatic piece of software. > > **Inconvénients**: The reporting element can be a little overwhelming but the support received is second to none. Other than that it is great\! > > No more manual processes\! Real time reporting on quotes, orders and invoicing. Management dashboards. Tracking Sales against targets Following up on opportunities. The list is endless :) ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/9531/workbooks-crm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9531/workbooks-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées