Firefish

Logiciel de recrutement développé par des recruteurs, pour les recruteurs.

Note globale

4,6 /5
(289)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,7/5

93%
des utilisateurs recommandent cette application
Classer par

289 avis

Terry
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Support

Publié le 21/06/2019

The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately

Avantages

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done

Inconvénients

Nothing, it has always done what we wanted and it's continually being improved

Kirsty
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Start up empowered by Firefish!

Publié le 21/01/2021

Avantages

The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding

Inconvénients

The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.

Alternatives envisagées 

Zoho Recruit, Bullhorn ATS & CRM et CRM Analytics

Pourquoi choisir Firefish 

The complete lack of support from the previous provider along with the system being unsuitable for use. I was looking for a system that would enable and improve my ability to do my role rather than being a additional admin tool. When I later set up my current company Firefish where my first choice.

Pourquoi passer à Firefish

Logical task and workforce management, ease of use, website and email integration, great customer service as demonstrated by the level of customisation available and ongoing improvement based on user feedback.
Andy
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

AB Firefish Review

Publié le 05/12/2022

I feel it could offer more as a whole to the business. Perhaps I just need further training.

Avantages

It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.

Inconvénients

There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.

Réponse de Firefish Software Traduire en Français

Hi Andy,

Thanks for your review.

Our support team are always on hand for any further help you may need with the product.

Many thanks,
Amy

Daniel
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Forward thinking CRM

Publié le 21/06/2019

As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.

Avantages

They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.

Inconvénients

The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.

Alternatives envisagées 

Bullhorn ATS & CRM et JobAdder

Pourquoi passer à Firefish

From day one, Firefish wanted to be our partner and grow together. No other supplier showed this to us. Also, they started from the candidate journey and engagement which is something we really value.
Stacey
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

How can you not love the fish?

Publié le 21/06/2019

Avantages

Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things:

1) The easy layout and use of the software
2) The customisation's available
3) The passion and help of the support staff

We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them!

We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on.

The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements.

I really can't fault the Firefish software, the support staff, or their Company ethos.

Inconvénients

Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now!

But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.

Alternatives envisagées 

Bullhorn ATS & CRM

Pourquoi passer à Firefish

Bullhorn was the only one I can honestly remember as it was a fore runner with Firefish. Fishfish to us just had a simpler layout and was kinder on the eye.
Ellena
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Fantastic Support Team!

Publié le 30/07/2019

My overall experience with Firefish is positive. The software is easy to use and they are continually updating and evolving the product. The fishtank is an innovative idea, and really reflects the ethos of Firefish as a whole - they care about their customer. Their support team is second to none and always make time to help when required (which can sometimes be a few times a day!).

Avantages

Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality. One thing that particularly stands out to me about Firefish is the people behind it. I have been in contact with lots of the team and always receive a prompt, friendly and helpful response. They go above and beyond to ensure your query is solved and often follow up with improvements or further solutions. Thank you!

Inconvénients

The Marketing side can sometimes be slightly limiting but they are always making improvements and often have a walk around for something we'd like to do.

Steve
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Service and product

Publié le 01/03/2022

Great - They cannot do enough to help. I recommend them all the time

Avantages

Software is always being improved and updated. Very easy to use. Good value for money.

Inconvénients

Formatted CVs need to be more user-friendly. It's a little glitchy.

Alternatives envisagées 

Bullhorn ATS & CRM et Salesforce Sales Cloud

Pourquoi choisir Firefish 

Looking for better product

Pourquoi passer à Firefish

Better overall product. Affiliation with TEAM

Réponse de Firefish Software Traduire en Français

Hi Steve,

Thank you for your lovely review. We're happy to hear that you're loving using Firefish.

Many thanks,
Amy

Simon
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Firefish - You are everything we wanted and much more

Publié le 25/06/2019

A CRM that works with and for us, what is there not to like.

Since day one the staff have been friendly and helpful and not question is a burden.

Avantages

The simple and honest answer is everything.

When WDCS started looking for a CRM system we had lots of criteria and instantly thought about another product that we have used for multiple years, but when we visited the Firefish stand and the recruitment expo it all became a "no brainer"!

In Firefish we found a system that catered for all our needs and actually thought for us and helped us increase candidate and client contact. The platform itself is very user friendly and very easy on the eye, it allows you to input KPI, Sales figures and actual billings and run reports. The part that impressed me the most was that we are able to allow candidates to access and update their own profile and make the decision themselves if they want to receive job updates, newsletters and are happy with WDCS Data compliance.

I haven't even mentioned connecting it to the job boards and being able to run our own adverts from Firefish and post on to partnered sites.

Definitely above all else the ease of use has to be the biggest thumbs up!

If you are reading this and not using Firefish then you are definitely missing out!

Inconvénients

So far nothing that I don't like about it, far superior to other systems that I've used in the past

Mike
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

One of the best

Publié le 01/03/2022

Excellent and the support team are always on hand to help

Avantages

I’ve used lots of different CRM’s over the years and FireFish is easily the best. The functionality is really straight forward making it really easy to train new starters and the system interface is very user friendly. The new developments are improving the system all the time and with a few more tweaks, I would say it is the perfect system for my business.

Inconvénients

A LinkedIn integration and a CV Dropbox would be hugely beneficial. There are a couple of little changes that would help such as the ability to view a CV whilst making a VOIP call through the system would also be a great addition

Alternatives envisagées 

Vincere et JobAdder

Pourquoi choisir Firefish 

RCRM was dreadful

Pourquoi passer à Firefish

Preferred the simplicity of FF in comparison to the others

Réponse de Firefish Software Traduire en Français

Hi Mike,

Thank you for your lovely review and continued support.

Thanks,
Amy

James
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Stress-free migration

Publié le 18/05/2020

Our biggest issue was that we didn’t have a two-way communication tool with our candidates. With the FireFish Software, the issue is solved. The interactive candidate portal always candidates too take ownership of there profile, update availability and set up automatic job alerts. All of which are key features in helping us improve the candidate experience with Optima.

Avantages

The migration process was stress free, something that I would never have dreamed of during our considering changing our CRM. A clear and detailed migration plan with realistic timescales was shared at the start of the migration. The FireFish team were in constant communication with updates through the migration. Despite some complications with the data provided by our former CRM provider, the product was delivered on time. The on boarding team provided clear a training programme which has help the team settle into the new system. The team are enjoying using the software, in particular the ease of navigation and simple workflows.

Inconvénients

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

Alternatives envisagées 

Salesforce Sales Cloud et JobAdder

Pourquoi choisir Firefish 

Optima needed a system would help change the culture internally and improve candidate experience. Optima also needed a system that would provide a excellent support service and that would be adaptive to our needs.

Pourquoi passer à Firefish

The personal approach from the FireFish team, the competitive pricing structure and mainly the software features.
Amy
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wise May Ltd - Review on Firefish

Publié le 20/07/2020

Fantastic overall service. The team are quick to respond, always happy to help and NOTHING is too much trouble. I have worked for a company and used a different database for the last 10 years, I feel with the Firefish technology I will be in a much stronger position than before, it does things I didn't know a database could do, I have been amazed at everything it has to offer. I have received complete help & support with my website and I am so pleased with the finished product! Couldn't be happier with the service overall.

Avantages

From start to finish the Team at Firefish have made the process very seamless and stress free. The Software itself is extremely intuitive and user friendly. The searches are great!

Inconvénients

I can't think of anything I don't like about it

Alternatives envisagées 

Bullhorn ATS & CRM

Pourquoi choisir Firefish 

Started up my own company

Pourquoi passer à Firefish

I preferred it and Firefish came back to me much quicker than the others, I felt they wanted my business. I had a demo that day and didn't feel that I was being pushed into a hard sell.
Tim
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great service, great product

Publié le 21/06/2019

Just overall it has been a great experience from first phone call (the pitch)4 years ago to integrating it with a new website last month. Great service, good product and great value.

Avantages

It's easy to use, easy to change to your exact needs, we bought in to the database as it's set up with just recruiters in mind and you get a first class service, you can actually pick the phone and get an answer within 5secs rather than 'raising a ticket' which takes 48hrs for an email response.

Inconvénients

Honestly, nothing, it is very much the 'ronsil' of recruitment software, it just does exactly as you need it to do.

Natalie
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Product

Publié le 25/06/2019

From initial contact to where I am now the process has been faultless.
The team were excellent in the early days (onboarding), and their ongoing support via Live Chat/ Blogs & Webinars is incredibly useful. The system is easy to use and integrates well with the other systems (job boards, email etc).

Avantages

The functionality is excellent, its easy to use and integrates well with other systems (Email, Job Boards etc).

Inconvénients

The software does have elements that I don't use in my business, but that's not really a criticism of the software more my inability to use all the functionality properly.

Claire
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Firefish software

Publié le 21/06/2019

Fab - its the best system we've had.

Avantages

What I really like is the fact that Firefish are so proactive at keeping you up to dates with any updates and give lots of guidance on how to improve the whole experience, they give daily videocasts on advice and constantly bringing out industry ideas. I love the frequent contact which is unusual for the recruitment industry which is usually so cloak and dagger.

Inconvénients

Very minor things - like we have the SMS package with firefish, I wish there was a more glaring notification when responses came through.

Simone
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Customer Support is Second to None

Publié le 26/10/2022

Really good

Avantages

Ease of use and functionality plus customer support of course

Inconvénients

Reports are a bit complicated and there are some 'hard coded' menu drop downs that would be better if you could put your own in. Also ability to change the dates / amend certain things (ie the date you sent a CV for example)

Alternatives envisagées 

Bullhorn ATS & CRM

Pourquoi choisir Firefish 

Felt we needed a more modern UI with better candidate management and tracking

Réponse de Firefish Software Traduire en Français

Hi Simone,

Thank you for this lovely review! We're so happy that you're loving not only the product but our amazing customer support team.

Many thanks,
Amy

Nathan
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Firefish Review

Publié le 16/11/2022

Very good plus plenty of improvements are needed

Avantages

The integration seemed to be better compared to other CRMs. The pricing was much more competitive also. I like the cloud hosting aspect compared top more traditional on-prem CRM's. The process is streamlined compared to other CRMs.

Inconvénients

Features missing: *Not being able to keep track of candidates via specific tag files*Not being able to change client tag file names *Not being able to add clients quickly into tag files

Réponse de Firefish Software Traduire en Français

Hi Nathan,

Thank for your review. Glad to know you're enjoying your Firefish experience.

Many thanks,
Amy

Sam
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Amazing Support Team, Great product

Publié le 26/06/2019

I have an excellent experience with Firefish. Their support team is excellent, they provide all members of my team with assistance when required and always go the extra mile to ensure we have everything we need and are comfortable with all aspects of their product. It's an intuitive and simple system to use and there's always quick turnaround of any issues being resolved. I highly recommend Firefish!

Avantages

The support team for Firefish is one of the best I have come across. They're always happy to help, super friendly and always quick at coming back to you with an answer if not a solution. I can't recommend the team enough.

Inconvénients

Generally I think that this software is very intuitive and works really well, the only aspect that really needs improving is the software capabilities on the temporary side of recruitment and the functionality available. Saying this, Firefish actively works to improve on / implement their most requested features and it is steadily improving.

Steve
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent product & support

Publié le 12/11/2020

Having researched many companies, Firefish came up on top in every area possible. Before purchasing it I had no idea how good their customer support was. It's quite frankly excellent and an example of how any customer support should be.

Avantages

Ease of use, functionality and customer support are all excellent. Whenever there is an issue the support team respond very quickly and are always happy to get that extra mile in making sure any issues or difficulties are sorted out.

Inconvénients

None to report. There is an issue with MS365 Email Server, but it's being sorted.

Alternatives envisagées 

Vincere

Pourquoi passer à Firefish

The best value and product I'd seen.
Kieran
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Total Convenience!

Publié le 17/11/2022

Benefits of firefish include not having to write things in a diary to keep on top and remember where I am at with each client. The notes are collaborative also so my employees also know where I am at with them when making new contacts and what has been said to them. The database is super straight forward and hardly ever experience any downtime compared to previous CRM systems.

Avantages

Firefish collects everything I need into one place. From making notes on contacts for credit control. To searching candidates to recruit, and to linking with our other softwares without issue. I couldnt recommend it enough and is an essential for recruitment if you want an efficient workplace.

Inconvénients

Sometimes when amending rates on placements for a candidate, the charge rate will automatically change to keep the same margin. In a sense firefish can be too clever when you want this number to stay the same!

Réponse de Firefish Software Traduire en Français

Hi Kieran,

Thank you so much for your review! We love that Firefish is a total convenience for you and hope you continue to enjoy your journey with us.

Thanks,
Amy

Liam
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A great all-round piece of recruiting software

Publié le 16/11/2022

I've found Firefish a great tool to use, and I'm constantly learning about new features and functions. This is constantly updated and the development team absolutely respond to feedback and make helpful additions to make the job easier.

Avantages

It's incredibly easy to use and collaborative with my colleagues. If I need to take a step away from the business for a day or two, my colleagues are able to see a great snapshot of my desk and carry this work forward for me. There are also loads of added features to add context behind your notes, and a clear progression for recruitment.

Inconvénients

User interface could be more attractive, it can be a little 'black and white' for users. New user videos could be revised.

Réponse de Firefish Software Traduire en Français

Hi Liam,

Thank you very much for your review. it's great that you love the software and that you're having an amazing experience.

Many thanks,
Amy

Lucy
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Helps me to easily manage the full recruitment lifecycle...

Publié le 16/11/2022

FF has been a very useful tool that has streamlined our recruitment process. It has helped us to manage, store and track useful data and communicate more efficiently with both candidates and clients alike.

Avantages

FF helps me to easily manage the full recruitment lifecycle. I can write and share adverts to various job-site platforms and store applications in organised individual folders. I can easily edit information and write and send targeted marketing emails to candidates stored on the database. I can also use FF to track my personal KPI's e.g. CV sends and client interactions.

Inconvénients

When using FF, it can sometimes be difficult to keep several FF tabs open at once without slowing down the website. Sometimes, I have to upload an updated CV to the database several times in a row for it to effectively overwrite a candidate's old CV.

Réponse de Firefish Software Traduire en Français

Hi Lucy,

Thanks for your review. It's great to know that Firefish helps you to easily manage your full recruitment lifecycle.

Many thanks,
Amy

James
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Firefish is the best I have used!!

Publié le 16/11/2022

Great, we got some initial training. But found it is best to navigate around the platform and make mistakes yourself..

Avantages

Firefish is the best CRM I have used so far, like every CRM it is only as good as the stuff you put into it. The more accurate and detailed your entry is the better the software becomes.

Inconvénients

The lack of integration with some of the bigger platforms. The formatting of CVs isn't great and end up just doing it outside of the system.

Réponse de Firefish Software Traduire en Français

Hi James,

Thank you so much for your review. We're over the moon to find out Firefish is the best CRM you've used!

Many thanks,
Amy

Stephen
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great Product

Publié le 16/11/2022

Good

Avantages

Integrates with the website, easy to navigate around

Inconvénients

reporting tools are poor in comparison with other CRM's, takes a while to add candidates

Alternatives envisagées 

Bullhorn ATS & CRM

Pourquoi passer à Firefish

Cheaper at the time and had a website

Réponse de Firefish Software Traduire en Français

Hi Stephen,

Thanks for your review. We're continuing to make improvements to our reporting all the time so hopefully this is something that will improve for you in the near future!

Many thanks,
Amy

Sandy
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Ultimate Banking love FireFish

Publié le 08/02/2022

Its simple to use, does not confuse with stuff I don't need

Avantages

Outlook integration is essential and allows me to quickly import candidates and see our interaction with them. Important when several consultants work on same role.

Inconvénients

Still learning what I like and dislike but nothing critical
Duplicate names have been an issue

Réponse de Firefish Software Traduire en Français

Hi Sandy,

Thank you soo much for your review.

We're glad you're having a positive experience with Firefish so far.

We've just launched our new candidate merge feature that might help with duplicate names in the system. If you drop a message to the support team someone will be able to pick this up with you.

Many thanks,

Amy

Adam
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Firefish review

Publié le 29/07/2019

Exceptionally good service. Always there to help and never a problem to look at problems for you. Easy system to use with good training provided. The system does everything I would want from a recruitment system except the one thing mentioned.

Avantages

General ease of use is very good. Helps speed up the recruitment processes by doing a lot of the hard work for you. It is a smart and modern system which is consistently improving as they are always developing it further.

Inconvénients

The only one thing it doesn't do which previous systems have for us is allow us to search our individual jobs by distance from a postcode. We do volume recruitment so this would be very handy when searching multiple jobs for candidates