--- description: Agency Matrix : qu'en pensent les utilisateurs ? Lisez les avis sur Agency Matrix, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agency Matrix - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour assureurs](/directory/664/insurance/software) > [Agency Matrix](/software/9381/agency-matrix) # Agency Matrix Canonical: https://www.getapp.fr/software/9381/agency-matrix Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/9381/agency-matrix?page=2) > La solution d'Agency Matrix offre une automatisation facile à utiliser et une interface conviviale qui permet d'éliminer la plupart des processus fastidieux associés à votre entreprise. Chaque client, politique, formulaire, endossement, paiement, image et rapport dont vous pourriez avoir besoin est à portée de clic. > > Conclusion : 104 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 104 Avis | | Simplicité d’utilisation | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zywave - **Pays**: Milwaukee, É.-U. - **Entreprise fondée en**: 1995 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Assurance de biens et multirisque - Base de données de contacts - Devis - Gestion des calendriers - Gestion des clients - Gestion des commissions - Gestion des contacts - Gestion des documents - Gestion des factures - Gestion des flux de travail - Gestion des formulaires - Gestion des leads - Gestion des pipelines - Gestion des polices d'assurance - Gestion des stratégies - Gestion des tâches - Portail client - Portail libre-service - Rappels - Rapports et statistiques ## Intégrations (8 au total) - Comm-unity - Fiserv - Jive - Microsoft Outlook - Nextiva - QuoteRush - TurboRater - Vonage Business Communications ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour assureurs](https://www.getapp.fr/directory/664/insurance/software) ## Logiciels similaires 1. [Jenesis Software](https://www.getapp.fr/software/120315/jenesis-software) — 4.7/5 (283 reviews) 2. [Applied Epic](https://www.getapp.fr/software/122115/applied-epic) — 4.2/5 (141 reviews) 3. [EZLynx](https://www.getapp.fr/software/122419/ezlynx) — 3.7/5 (73 reviews) 4. [pVerify](https://www.getapp.fr/software/2072853/pverify) — 4.3/5 (41 reviews) 5. [Macaw](https://www.getapp.fr/software/114685/macaw) — 3.6/5 (22 reviews) ## Avis ### "Works good, but still needs work" — 4.0/5 > **Martin** | *2 juin 2020* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I really like being able to handle my clients information easily. If they call, I can look stuff up very fast and determine our last conversation and the steps moving forward. > > **Inconvénients**: There are times where things don't work as efficient as I would think. I think the box on the left for managing tasks, should be able to be minimized when working on something. I don't think it needs to be open all the time. I think the quotes done on ITC should automatically transfer to the Matrix when quoted and marked under "Quote Received" or something showing the notes from ITC. I think when I need to speak to someone at Matrix, it should be easier to get ahold of someone. I asked twice in two different ways for a call regarding the steps to upgrading to a higher tier and no one called or emailed me back. When I am putting in a new client, a popup will say "there may be another client in the system with this info" but it doesn't tell who it is. I think it should. I should be able to text and email people directly from their profile and have it show up on Notes tab or a new tab labeled emails/texts. > > I think it's a great product, but is a work in progress. I can't imagine working without it, but some days it is a hassle. When updates are done, it makes the site unusable. I recommend having a backup site that works the same as the current updated version of Matrix. When updating to a newer version, you should direct the link to the website to the backup until the newer version is updated. ----- ### "Offers a lot of useful features" — 4.0/5 > **Brittany** | *19 janvier 2021* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: This system offers a lot of great features to help with ease day to day tasks and offers a lot of great management and marketing functions. I like how you have the ability to integrate the system with other systems we use day to day to help eliminate extra work and making things more streamline. The email blasts are a great marketing features to use and helps with prospecting. I also like the ability to track and manage employee sales and commissions. I also really like the availability of training videos on the site. > > **Inconvénients**: It can be very complex with the set up of the system and really getting familiar with all of the features offered on the site and to really get the most out of what's offered. > > Overall my experience has been great with the system. It has taken a little time and practice to really get comfortable with the system but any time I've had to reach out to customer service with an issue, they have been very quick to assist and usually are able to resolve any issue I have. ----- ### "Best practices, Reports & Videos." — 3.0/5 > **ANTONIO** | *2 juin 2020* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: Initial Price vs benefit was great. As it has evolved, new features have come handy. Visual Agent / Automatic Marketing is a time saver big time, as long as its correctly set up. When not properly setup, lots of complains can come our way. > > **Inconvénients**: Lots of updates and new features were being released, not much training to keep us up with them. We had to learn most of them by Try \& error, and we may still not have mastered all features. It lacks of some preset templates for agents / mangers / CSR based on most common configurations (best practices) with the option to add or remove permissions. We should be able to modify what the dashboard view and source of information, currently does not give information as relevant as expected. Reports name and descriptions are really confusing and set expectations that are not met by them. > > Tool is useful, Training about its features or best practices should help its overall experience, as of now, for me its a get to know tool. Suggestion, Training videos must be updated + a new stream of videos not for training, but best practices, similar to what used to be done with Within the Matrix videos, but with based on common best practices like reporting combinations or automated marketing recommendations to light up the creativity on the end user's needs. ----- ### "Could use some help~" — 4.0/5 > **Robyn** | *6 décembre 2022* | Télécommunications | Taux de recommandation : 6.0/10 > > **Avantages**: Tracking features are quite useful to see how much business each AE is pitching. > > **Inconvénients**: It is not that easy to use, often times we need to put in information more than once before the system displays the information. > > I feel they could make some upgrades that makes it faster and easier to use for Account Executives. ----- ### "Great simple to use system" — 4.0/5 > **James** | *2 juin 2020* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I like its simplicity however some of that has gone away as its grown. its a great digital file cabinet for clients files. Its priced great. It should be the first management system used by any new agency. > > **Inconvénients**: new updates are not great. they add extra steps. The new task system isn't as good as the prior version, the new notes updates now has extra required fields and extra steps. I really wish the downloads sysem had an undo button. > > Great system and great service with good helpful employees. Its not a big giant system just a good easy to use system that does most task a smaller agency would need.' ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/9381/agency-matrix?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/9381/agency-matrix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées