Avis clients sur ManageEngine ADManager Plus

Allows you to see all directories especially if you service or support multiple groups in AD
Simple to use, takes time to adjust if your used to the native window
Great to use if you domain has many groups that need to be separated

Bogged server
Some issues on errors
functions like it does on the DC except more easier to read

ADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it.

Some of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy.

When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well.

It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour.

Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us.

There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.

The most important feature of this product is having the ability to do bulk user management and file server permission management.

The Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else.

Using this app to create new user accounts - it uses templates which can set a lot of changeable default field values, based on various criteria (such as department). We use the API to automate a lot of processes from our helpdesk software so we can click a button on a ticket and the action can place users in AD groups for example for various permissions (after approval). We don't even need to log into the app to do this.

We also use the API to auto-disable user accounts and add expiry dates to leavers from info taken automatically from our payroll system.

The auditing reports are great as we can easily find out who changed something and when.

It's not ideal for bulk technician management - sometimes adding one OU to multiple users can result in replacing the permission instead of adding it. The MFA option to remember the code for 180 days simply doesn't work (it asks for the code every day but it's not a showstopper).

Automation and reporting functions let us improve our service level but spend less time doing routine tasks. Totally granular permission assignment capability. Rules-based templates, very customizable. Continually improving and adding new features. And there are frequent free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond.

The only problem I can think of is getting an invoice from Manage Engine in the form needed by our finance department so we could pay the maintenance bill.

The automation features. We could script our onboarding in powershell have it work. But being able to configure all the various job titles and have it add O365 licensing, groups, teams in MS Teams and phone numbers with a few clicks is SOOOO much easier to make happen.

There was just too many features for us and I feel like we were leaving a lot on the table for the specific features we needed.

The tool can effectively manage the Active directory objects for bulk management and user friendly GUI supports us to create the bulk users, groups, OU etc.,

The integration with O365 and reporting is not that much good when compare to on premises management of AD. Support is very worst on manage engine tools need to be improved.

ADMP is quick and simple to set-up. The ability to make AD-related change through a web portal has brought convenience to IT. ADMP makes generating reports and collecting information through forms convenient and simple. For our small IT department, ADMP allows for many different IT backgrounds to participate fully in supporting AD-related management operations without having to be well versed in Windows, or to know Powershell. ADMP has also made synchronizing our cloud and on-premise environments through automation simple and organized. Their support staff has been very courteous in resolving our issues. Issues that are brought to their attention are genuinely acted on with importance. On more complex issues, they actively reach out to us update us on the status of the problem until it's resolved.

The UI is outdated, and the mobile app is a underwhelming. There are some arbitrary limitations that seemingly pop up out of nowhere, but generally there are ways to work around them, but they leave you scratching your head why? In some parts of the UI you can use %substitute% variables, but then in others you can not for seemingly no reason.

I really wish they would go "all in" on making their template system even more robust. AD and on-prem services aren't the only thing we have to worry about updating, and many cloud services don't have native LDAP/AD integrations, being able to collect information in templates to provide information through scripts for these services would make this product AAA. Currently, you can collect some information, but the customization options for the fields is limited to only a single line, whereas you should be able to pick many different field types (dropdown, radio button, etc) for making changes.

Seamlessly integrates with O365 and our Azure AD infrastructure. Easy to delegate administrative duties to other administrative personnel. Available out of box reports are helpful for everyone and provide insight into our environment.

At times, searching can be somewhat cumbersome as the loading of information based on a search or report can lag. Occasionally, you need to perform a refresh or resync within the interface to get the most current data.

ManageEngine ADManager Plus is one of the most comprehensive platform for GDPR compliance requirements.

Our experience so far with ManageEngine ADManager Plus is absolutely positive, no negative aspects to note here.

Live the fact you can search across multiple domains in one shot versus the one domain at a time approach through the traditional AD console. Vast reporting features, simplified the needs for any request to see information for various levels in organization.

Can be slow in IE. Reporting features should allow a little more fine tuning. Custom re Let's beeds to be tuned to allow for more searching features.

I like that this product changes quickly to accommodate changes made by MS. I like the reporting. I like bulk create/modify options.

I don't like that searching for users isn't available for all user fields. Would love to see a browse (tree) option for user management, similar to ADUC.

By far the automation of new accounts and reports are invaluable. We have saved countless hours and ROI with the automation and reporting modules.

I wish there was a way to migrate accounts to "O365". Currently, I use your application to create my account on-premise with email through your automation, but there is no way to successfully migrate to "O365".

Reporting functionality makes it easy to find which tech is responsible for changes made across all the location and domain while not having to give elevated privileges and accounts on each domain.

Support is a little lacking in that there is not a way to track your open tickets and trying to get ahold of the tech you previously worked with is just not possible most of the time.

complex reporting and task are made very easy with Ad manager plus and it is one of the product helping me a lot with daily tasks.

Regular updates should be provided to make it fully utilized and more reporting options should be provided

The application is easy to use.
The chat function to get technical support is great.
They constantly has new functions to provide to users.

The website interface ManageEngine AD360 can be more user friendly. Jumping from one module to another may not always works.

This software allows me to quickly and easily manage hundreds of users with only a few clicks. Rather than time-consuming Powershell scripts, I can make many templates and apply that template to bulk users.

Many features are grouped into the Pro license. My particular usage would benefit from a few of those features, but the added cost of the higher license level is not justifiable for the small amount of additional features I would actually use.

ease of use and one stop do all of daily tasks. Integration with 365, reports and alerts when users are added.

more integration with office 365. More control with 365 exchange. Automated tasks of user creation and delectation could be improved.

All ManageEngine products are easy to use. Technical Support is great and provides solutions to problems on first call

There are no cons to any of the products I have evaluated. All of the tools are easy to use and affordable.

Really appreciate tech support's time, efforts and expertise. This software is able to provide technicians to work on active directory, email, Skype for business, reports and many other options.

It is very simple and easy to implement, it also allows the management, loading and updating of bulk data.

The solution is very cheap compared to its scope