Avis clients sur ManageEngine ADManager Plus

The automation features. We could script our onboarding in powershell have it work. But being able to configure all the various job titles and have it add O365 licensing, groups, teams in MS Teams and phone numbers with a few clicks is SOOOO much easier to make happen.

There was just too many features for us and I feel like we were leaving a lot on the table for the specific features we needed.

ADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it.

Some of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy.

Ease of use, additional features, quick deploy of AD resources

On Prem set up took some time and deployment resources

The user-friendly interface and extensive range of features make managing AD much simpler.

The reporting feature could be more customizable and the interface could be more modern.

Managing AD accounts has never been easier! Previously, I dealt with the hassle of using AD directly and juggling various scripts just to create new accounts in our system. The onboarding process was a tedious affair for years until we made the switch to ManageEngine. It's like a breath of fresh air – tasks are now smoother and much easier to handle. Highly recommended

The GUI could be more polished and I did run across the occasional error with web layout and timing out

The software is really user-friendly and simplifies the management of AD user accounts and groups. It saves me a lot of time.

I wish the software had more advanced automation features and better reporting capabilities. It would make my job even easier.

The software has a user-friendly interface and simplifies user management tasks, saving time and effort.

Integration with other tools could be improved, and the reporting features need to be more customizable.

The UI is intuitive and the automation features save me time and effort.

I wish it had more customizable reporting options and better mobile support.

The ease of generating reporting on Active Directory for compliance purposes

Does require more operational maintenance than a SaaS solution

Es una herramienta muy completa, agiliza los procesos de gestión de usuarios. Sus reportes son muy completos, amigables y super útiles.

Hasta el momento no he entrado nada que no me haya gustado

The most important feature of this product is having the ability to do bulk user management and file server permission management.

The Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else.

ADMP is quick and simple to set-up. The ability to make AD-related change through a web portal has brought convenience to IT. ADMP makes generating reports and collecting information through forms convenient and simple. For our small IT department, ADMP allows for many different IT backgrounds to participate fully in supporting AD-related management operations without having to be well versed in Windows, or to know Powershell. ADMP has also made synchronizing our cloud and on-premise environments through automation simple and organized. Their support staff has been very courteous in resolving our issues. Issues that are brought to their attention are genuinely acted on with importance. On more complex issues, they actively reach out to us update us on the status of the problem until it's resolved.

The UI is outdated, and the mobile app is a underwhelming. There are some arbitrary limitations that seemingly pop up out of nowhere, but generally there are ways to work around them, but they leave you scratching your head why? In some parts of the UI you can use %substitute% variables, but then in others you can not for seemingly no reason.

I really wish they would go "all in" on making their template system even more robust. AD and on-prem services aren't the only thing we have to worry about updating, and many cloud services don't have native LDAP/AD integrations, being able to collect information in templates to provide information through scripts for these services would make this product AAA. Currently, you can collect some information, but the customization options for the fields is limited to only a single line, whereas you should be able to pick many different field types (dropdown, radio button, etc) for making changes.

When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well.

It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour.

Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us.

There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.

It is very simple and easy to implement, it also allows the management, loading and updating of bulk data.

The solution is very cheap compared to its scope

The tool can effectively manage the Active directory objects for bulk management and user friendly GUI supports us to create the bulk users, groups, OU etc.,

The integration with O365 and reporting is not that much good when compare to on premises management of AD. Support is very worst on manage engine tools need to be improved.

Seamlessly integrates with O365 and our Azure AD infrastructure. Easy to delegate administrative duties to other administrative personnel. Available out of box reports are helpful for everyone and provide insight into our environment.

At times, searching can be somewhat cumbersome as the loading of information based on a search or report can lag. Occasionally, you need to perform a refresh or resync within the interface to get the most current data.

Using this app to create new user accounts - it uses templates which can set a lot of changeable default field values, based on various criteria (such as department). We use the API to automate a lot of processes from our helpdesk software so we can click a button on a ticket and the action can place users in AD groups for example for various permissions (after approval). We don't even need to log into the app to do this.

We also use the API to auto-disable user accounts and add expiry dates to leavers from info taken automatically from our payroll system.

The auditing reports are great as we can easily find out who changed something and when.

It's not ideal for bulk technician management - sometimes adding one OU to multiple users can result in replacing the permission instead of adding it. The MFA option to remember the code for 180 days simply doesn't work (it asks for the code every day but it's not a showstopper).

Allows you to see all directories especially if you service or support multiple groups in AD
Simple to use, takes time to adjust if your used to the native window
Great to use if you domain has many groups that need to be separated

Bogged server
Some issues on errors
functions like it does on the DC except more easier to read

The most loved feature is you are able to make bulk modifications to the Active Directory using ManageEngine AD Manager Plus.

When it comes to cloud based architectures like Office 365, it is better if integration with Office 365 can be made easy.

The reporting is incredible. Custom reports can be created but most canned reports suffice for most institutions.

It takes a bit to learn the in's and out's of the software, but once you've done that you're golden.

Automation and reporting functions let us improve our service level but spend less time doing routine tasks. Totally granular permission assignment capability. Rules-based templates, very customizable. Continually improving and adding new features. And there are frequent free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond.

The only problem I can think of is getting an invoice from Manage Engine in the form needed by our finance department so we could pay the maintenance bill.