Avis clients sur Field Harmony

Field Harmony

Logiciel de gestion des interventions

4.9/5 (5 avis)
Scottie T.
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THE software for field service

Publié le 01/11/2014
Provenance de l'avis : Capterra

Pros: It. Just. Works.
Field Harmony does mapping, service scheduling, inventory management, customer management, parts ordering(if you want it to). It does pretty much everything you could need for your field techs to be successful. It works for small business or large and does what you need it to do.
Customer service is outstanding. They're on the ball addressing problems when they arise and are easy to get a hold of through email or phone and are always friendly and eager to help. You couldn't ask for better service.

Cons:
Honestly can't think of any real flaws or cons in the system. Guess it would be better if it was free but that's not really much of a complaint.

Note détaillée

Simplicité d'utilisation
Support client

Tim N.
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It's awesome!

Publié le 21/01/2015
Provenance de l'avis : Capterra

Ive used FH for over a year now. Its been great. The office gals love it and after some working with it- the techs love it too. As the owner, I found this program to be very affordable and well worth the effort of moving from a paper based invoice to an email invoice. Its really helped organize my calls. No dropped calls, no forgotten invoices, no missed opportunities. Its been great. Paul has been very responsive in training me and assisting in learning the program. Very pleased with Field Harmony.

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Réponse de Field Harmony

It has been a pleasure working with you. We are very thankful for your feedback and look forward to continuing to help you automate your service business.

Note détaillée

Simplicité d'utilisation
Support client

Ashley J.
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So happy to finally go paperless!

Publié le 31/10/2014
Provenance de l'avis : Capterra

Five years ago we couldn't get two computers sitting next to each other in our office to communicate with each other. Field Harmony syncs our info on all our computers, tablets, and phones all across the city! Very straight forward software that allows our technicians to generate invoices and email them to the customer right from their phone or tablet. Bye-bye sloppy technician hand-written carbon copies with coffee stains. Hello cloud! Quick response on any questions I had, too. The program gets better and better with the updates all the time. Can't wait to see what they add next.

Note détaillée

Simplicité d'utilisation
Support client

Sarah's appliance R.
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Highly recommended for up and coming service companies

Publié le 12/09/2014
Provenance de l'avis : GetApp

This field service management software has taken us to another level of professionalism.

Avantages

Great customer service and tech support

Jason V.
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Great Product

Publié le 31/10/2014
Provenance de l'avis : Capterra

This product took us to the next level. Support is great!

Note détaillée

Simplicité d'utilisation
Support client