Buffer

4,5 (1 485)
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Logiciel de gestion des réseaux sociaux

Note globale

4,5 /5
(1 485)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,4/5

92%
des utilisateurs recommandent cette application
Classer par

1485 avis

Hadji
Hadji
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Buffer

Publié le 11/10/2023

Avec Buffer, j'ai gagné beaucoup de temps et je peux planifier mes contenus à l'avance. En plus de...

Avec Buffer, j'ai gagné beaucoup de temps et je peux planifier mes contenus à l'avance. En plus de ça, j'ai triplé ma productivité sur mon travail

Avantages

Buffer permet de gérer plusieurs comptes de médias sociaux (comme Twitter, Facebook, Instagram, LinkedIn) à partir d'un seul tableau de bord. Cela simplifie la planification et la publication de contenu sur différentes plateformes.

Inconvénients

Buffer ne prend pas en charge toutes les plateformes de médias sociaux. Par exemple, certaines fonctionnalités peuvent être limitées sur des plateformes telles que Snapchat ou TikTok.

Lisa
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Un bon outil de programmation de publications

Publié le 19/04/2023

Avantages

L’outil Buffer est simple à utiliser pour programmer sur différentes réseaux sociaux. L’interface est intuitive, et l’utilisation de l’outil est rapide à prendre en main. Le petit plus, c’est le fait de pouvoir obtenir des données statistiques sur nos publications.

Inconvénients

Même si Buffer nous permet d’analyser nos publications, les résultats obtenus ne sont pas assez complets et poussés pour mettre en place des actions correctrices ciblées. La version gratuite du logiciel est aussi assez limitée.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent

Publié le 07/02/2023

Avantages

un logiciel très pratique pour les community manager

Inconvénients

j’apprécie moin le faite de ne pas pouvoir sélection plusieurs compte

Julie Anna
Julie Anna
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great product, does the job

Publié le 26/03/2024

Great experience overall. Whenever I've had issues, customer service has always been kind and...

Great experience overall. Whenever I've had issues, customer service has always been kind and helpful.

Avantages

It covers all our bases and allows me to post for all 6 of our dealerships, cross post across platforms, and bulk prep posts. This allows you to plan out your content and share it to Facebook & Instagram and anywhere else at once if you choose. Has lots of cool features and is always having some new updates and integrations.

Inconvénients

Sometimes there are posting issues. Sometimes when you try to post a link with your content it tries to change it into an odd Buffer link. This makes the link look like spam

Alternatives envisagées 

Hootsuite
Davide
Note globale
  • Secteur d'activité : Presse écrite
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Reliable and powerful

Publié le 19/11/2023

Been using it for years and never looked around for alternatives. I think this sums up my experience...

Been using it for years and never looked around for alternatives. I think this sums up my experience pretty well, although my needs are pretty basic

Avantages

Buffer has been easy to set up and to learn to operate, it covered all my basic needs for years and never had me looking around for alternatives. It’s always been reliable (which is the most important thing in my opinion) and never felt overwhelming or confusing despite having a real lot of capabilities

Inconvénients

The web interface could be perfectioned a bit maybe, but it’s just a minor complaint. The mobile app is very good though!

Alternatives envisagées 

Hootsuite

Pourquoi passer à Buffer

Easier, cheaper and more scalable for my prospective needs
B.
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Buffer is a good option for scheduling social media posts

Publié le 20/11/2023

Overall, buffer is a good option for scheduling social media posts to various accounts. I would use...

Overall, buffer is a good option for scheduling social media posts to various accounts. I would use again after they make some improvements.

Avantages

Buffer was a good option for scheduling social media posts and send out them automatically using the scheduler. Like that you could send to various social media accounts all at once.

Inconvénients

Sometime the scheduler would get out of sync and post did not go out when they should. There was no alert capability letting you know about failed posts.

Thierry
Note globale
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A powerful tool for a very low price !

Publié le 25/09/2023

Very good experience in overall, and amazing list of options available already with a free, or...

Very good experience in overall, and amazing list of options available already with a free, or lowest plan account.

Avantages

I am really amazed about the amount of feature that are already enable in the lowest plan that Buffer is offering. It is probably the best option for someone who want to start to work with such features, with a low budget

Inconvénients

I rarely had cases were a post was not posting automatically as it was planned. But the only couple of times that this happened in about 2 years, I had a message immediately to inform me about it, and I could post it manually in no time...

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Perfect for Big Teams

Publié le 07/11/2023

Over it has been great. I really appreciate the customer service

Over it has been great. I really appreciate the customer service

Avantages

That we can incporate our whole team without being overcharged for each team member!

I also appreciate how easy it is to use and that they have an app. This is great for onboarding new users.

Inconvénients

I wish it notified admins faster when a post is drafted for approval and alternatively I wish it notified the person who submitted the post for approval when there post is approved and what time it is approved for.

Isabel
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great option for startups

Publié le 15/12/2023

Great. It has become my go-to for startup projects or freelance projects.

Great. It has become my go-to for startup projects or freelance projects.

Avantages

It has a free plan that allows you to post to three different channels. This is great when you are working with a reduced budget, but you still need to save time from posting across channels.

Inconvénients

While the free version is very helpful, it doesn't allow for any type of monitoring or conversations with users. So it's very one direction.

Alternatives envisagées 

Later, Semrush et Hootsuite

Pourquoi choisir Buffer 

Hootsuite doesn't have a good free plan and has become very expensive.

Logiciel antérieur 

Hootsuite

Pourquoi passer à Buffer

Because of the free plan. Later is good but posting across channels is not that intuitive.
Hanane
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Featured application

Publié le 14/01/2024

It's one of the best apps I've used .And she's still like you

It's one of the best apps I've used .And she's still like you

Avantages

It is characterized by Ease of use .And its quality in scheduling the publication . And various challenges that help to improve the quality of content

Inconvénients

Prices that are of interest to the vulnerable class should be considered

HEATHER
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great Free Product

Publié le 14/11/2023

I moved from a different platform that limited how many pending posts you could have. This has been...

I moved from a different platform that limited how many pending posts you could have. This has been a great move and I'm happy that I did it.

Avantages

Buffer allows me to quickly and easily create and schedule posts for LinkedIn. It even has a handy place to store ideas to post later. I'm on the free version and can set up a large number of posts in advance. While I believe there's a limit, I haven't hit it. I usually have 5 or 6 pre-planned at any time.

It's easy to post, find the day on the calendar you wish to post and begin typing. You can narrow down the time to the exact minute you want to post. That's a very handy feature!

Inconvénients

There are other features that would be helpful but you can only use them if you're on the paid plan. The system will ask if you want to do xyz then when you click yes you find out you have to pay for that feature. It would be nice if they would say up front, do you want to try xyz feature on the paid plan or something like that.

Virginia
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great product

Publié le 03/12/2023

I enjoy Buffer's simplicity and user friendly website and app. It makes schedule ahead a breeze and...

I enjoy Buffer's simplicity and user friendly website and app. It makes schedule ahead a breeze and the amount of times I can schedule a post is great for the free version.

Avantages

I enjoy that Buffer's interface is simple and user friendly. I didn't need a guide to go through setting up and scheduling my social media. The app works really great as well and is required if you want to post your Instagram posts because it doesn't do it automatically for you. The app will remind you it's time to post for Instagram and have the post ready for you, you just have to submit.

Inconvénients

I'd prefer to not have to manually submit my Instagram posts, but not sure if that's only a feature required for the free plan. Never the less it's not the biggest con for me, just minor inconvenience if I'm busy living life.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Save time from Linkedin and Twitter scheduling

Publié le 16/11/2023

Overall is good. I use it every week and not so much. but it saves me the hassle of having to write...

Overall is good. I use it every week and not so much. but it saves me the hassle of having to write and edit content directly on the social media channel.

Avantages

I could easily connect the channels I use for the brand. I like it supports Twitter threads and also lets me tag other companies in Linkedin post

Inconvénients

I can't tag friends or contacts from LinkedIn. Only companies. I don't like the scroll down of time selecting when scheduling

Alternatives envisagées 

Hootsuite

Pourquoi passer à Buffer

They supported twitter threads and also I could get both Linkedin and Twitter together.
Jack
Jack
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Buffer gives bang for bucks for small orgs

Publié le 06/09/2023

Overall Buffer has been a joy to work with and has revolutionised the way we work.

Overall Buffer has been a joy to work with and has revolutionised the way we work.

Avantages

Buffer is super simple to use and for us - with a small budget for software - it was perfect. We have the Teams account set up giving us unlimited users and the ability to have multiple levels of access.The key thing for us was the approval process - it gives users the comfort and safety of being able to draft and edit content without fear of accidentally publishing. While it gives those responsible for publishing a better overview of what people are putting together.

Inconvénients

The mobile app could be better - but I really am picking at straws. Ultimately for the price point for us it's great. The price does significantly increase if you need to manage 10 or more platforms though.

Alternatives envisagées 

Hootsuite

Pourquoi passer à Buffer

It came down to cost per platform for us.
Adham
Adham
Note globale
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

By far, one of the best tools to manage your accounts

Publié le 16/12/2023

It spared me time and effort and increased my workflow by just being able to access everything and...

It spared me time and effort and increased my workflow by just being able to access everything and anything across my social media all at once, scheduling is a deal breaker for me and they made it so easy that it actually saved me hours of scheduling.

Avantages

The ease of scheduling across all platforms at once is a win for me, and also being able to see live data and data that needs to be handed in as a report

Inconvénients

The pricing mostly, i think for a tool like this it has to be a little bit cheaper

Spriha
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

My Experience as a Digital Marketing Officer Using Buffer

Publié le 03/11/2023

My overall Buffer experience has been extremely positive and rewarding. Buffer has proven to be an...

My overall Buffer experience has been extremely positive and rewarding. Buffer has proven to be an invaluable tool in the daily tasks of our team, and it has been critical in maintaining a consistent brand image across our various social media platforms.

Avantages

As a digital marketer, I've explored various social media tools, and Buffer stands out as a top choice for several reasons. What I liked best about Buffer was its comprehensive suite of features designed for effective social media management. It has become an essential component of my digital marketing toolkit, assisting me and my team in streamlining processes and implementing effective social media strategies for our B2C company.

Inconvénients

My experience with Buffer has been extremely positive, but there is one area where I felt it could be improved. While Buffer's analytics provide valuable insights into post performance, the platform's analytics may lack some of the more advanced or in-depth features found in specialized analytics tools. Buffer's analytics may feel limited to marketers looking for highly detailed or granular data, such as myself.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Gives You a Piece of Mind for SMM

Publié le 20/09/2023

Overall, it streamlines all the social media post that we plan to share, and that's great.

Overall, it streamlines all the social media post that we plan to share, and that's great.

Avantages

It makes it quite easy to streamline social media posts and automate all the process including scraping post analytics on a frequent basis.

Inconvénients

For companies that do not operate on GMT, the timezone differences can be considered more carefully.

Heather
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

I use another product now- Buffer was a good place to learn and practice.

Publié le 06/05/2024

It was a good place to start learning about social media scheduling, however, I use another program...

It was a good place to start learning about social media scheduling, however, I use another program now due to a superior ease of use of the other product.

Avantages

It was a good place to begin to learn how to use scheduling software. It was the only service that I knew of at the time, and helped get me into the rhythm of posting to social media.

Inconvénients

The system changed during my time of use of this product. The explanation of the changes was minimal, and the changes were not easy to understand. I started with the free product, and that became unavailable at the time of the change, but I was not clearly informed of the new price and system.

Guy
Guy
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great for scheduling all your social posts

Publié le 29/09/2023

Avantages

Setting up different social channels and scheduling posts is super easy with Buffer, it saves time, and keeps your business social feeds up to date

Inconvénients

Tricky to set-up multiple pages on the same social channels

Alternatives envisagées 

Later et Hootsuite

Pourquoi choisir Buffer 

Price

Logiciel antérieur 

Hootsuite
AADIL
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best aplication

Publié le 28/11/2023

Avantages

A useful program in scientific and practical life, in addition to ease of use at a lower cost

Inconvénients

A useful program in scientific and practical life, in addition to ease of use at a lower cost

Heejin
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 3.0 /10

Manage multiple accounts in one!

Publié le 19/11/2023

You will also need to monitor your scheduled posts to ensure that they actually post because every...

You will also need to monitor your scheduled posts to ensure that they actually post because every few months, social media accounts will disconnect from your Buffer account and require you to sign in again before scheduling any more posts.

Avantages

Buffer allows you to schedule posts to multiple social media accounts in advance. This is critical for anyone to save time while planning content. The app was self explanatory and easy to use.

Inconvénients

Depending on how many social media accounts you’d like to connect to Buffer, you may be able to find a better deal somewhere else. There are different tiers of paid plans that allow you to connect more social media accounts for more money. Depending on how many social media accounts you plan to connect, Buffer or Hootsuite May offer you a better deal.

Jonathan
Note globale
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Nice tool for starters, not suitable for enterprise

Publié le 11/08/2023

Buffer is a good tool for small companies or freelancers, but is too clumsy for having a real...

Buffer is a good tool for small companies or freelancers, but is too clumsy for having a real scalability path, and is not suitable for enterprise or mid-market companies.

Avantages

Buffer has quite a short learning curve and is easy to learn and use even for non-techie people.

Inconvénients

Sometimes a bit clumsy, especially when it comes to scheduling posting - it's quite impossible for example to tag people correctly on LinkedIn, and you often have to let your posts as a draft and go to the platform.

Alternatives envisagées 

Semrush et Kontentino
Paul
Paul
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

My Buffer experience

Publié le 05/10/2023

Avantages

Easy to use, schedule and publish social media posts.

Inconvénients

Copying settings between social media accounts could be better

marwan
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I really liked the buffer experience a lot

Publié le 13/02/2023

One of the best apps I own

One of the best apps I own

Avantages

I liked it very much in scheduling publications on platforms without having to spend a lot of time

Inconvénients

It is easy to use and plays an important role in increasing access to content through continuous publishing at appropriate times

Ali
Ali
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Buffer is the all you need social medial toolkit

Publié le 08/05/2023

buffer is the best app in social media for its simplisty and it is inexpensive for users who want...

buffer is the best app in social media for its simplisty and it is inexpensive for users who want to grow their buisiness

Avantages

Buffer make small buisinesses grow up fastly and save your time and let you focus on doing what you love for your business

Inconvénients

all features are very simple to use and easier tools in this app