
Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
175 avis
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Presque parfait
Publié le 19/02/2023
Moi qui traînais les pieds pour lancer ma newsletter, je le fais maintenant avec plaisir.C'est...
Moi qui traînais les pieds pour lancer ma newsletter, je le fais maintenant avec plaisir.C'est simple, intuitif et performant. L'interface est très agréable à utiliser.
Avantages
Benchmark email est super intuitif et facile à utiliser. De nombreux templates et des conseils avisés. Un service client réactif et des gros plus comme l'intelligence artificielle pour éviter le syndrome de la page blanche.
Inconvénients
Je n'ai pas trouvé comment rattacher un contact à une ou plusieurs listes depuis la fiche contact et c'est dommage ça me ferait gagner du temps.

- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Benchmark Email outils automatique d'emailing pour entreprise
Publié le 22/10/2023
Avantages
Benchmark Email outils automatique d'emailing pour entreprise
Inconvénients
Pas d'inconvénients dans l'utilisation de Benchmark Email

- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Experience with Benchmark Email.
Publié le 04/04/2018
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass...
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.
Avantages
Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.
Inconvénients
I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.
Réponse de BenchmarkEmail
Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Service
Publié le 31/05/2019
The software overall is great. It allows me import the contacts I want in any way I want, create...
The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.
Avantages
When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.
Inconvénients
Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.
Réponse de BenchmarkEmail
Hello Hasnain,
Thanks for the great feedback.
Next time you're working on a template and need assistance, let us know!
- Benchmark Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
An Antiquated Platform With Horrible Customer Service
Publié le 18/11/2021
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best...
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best decisions we could have made at the time.
Avantages
The overall functionality of the system was adequate and did what we needed it to do at the time (2011-2012). System was fairly intuitive
Inconvénients
Bounce rates would change drastically for no apparent reason. Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. We rarely dealt with the same rep, which was time consuming as we had to explain our situation on multiple occasions.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Review
Publié le 23/05/2019
We have been using it for a long time
We have been using it for a long time
Avantages
This software is practical to use in a daily v
Inconvénients
The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.
Réponse de BenchmarkEmail
Hi,
Thank you for your feedback.
Whenever you have a moment, please chat with us, we'd love to assist you on the email sender matter.
- Benchmark Team
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Simple, Effective Tool
Publié le 24/01/2019
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually...
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!
Avantages
Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.
Inconvénients
Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.
Réponse de BenchmarkEmail
Hi,
Thank you for the review.
- Benchmark Team
- Secteur d'activité : Gestion de l'enseignement
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Does basic functions well
Publié le 07/02/2018
Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.
Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.
Avantages
Benchmark was a great launching pad for my organization's email campaigns. Eventually we switched to Mailchimp because it allowed us more options for special offers and was easier to integrate with other systems. However, Benchmark got the job done initially and was easy to then export our contacts when moving to a new system.
Inconvénients
Benchmark does not offer as much as mailchimp for tracking, growth, and integration. It is a more basic email campaign management software, but does the basics very well.
Réponse de BenchmarkEmail
Thanks for the review! I know our integration options aren't as extensive as some of our competitors but we are working fast to expand these. Thank you for your business and we wish you the best! :)

- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great email marketing software!
Publié le 23/05/2019
We have been able to keep in touch with our customers more consistently and easily! We have been...
We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.
Avantages
A great combination of ease of use and high functionality.
Inconvénients
There really isn't anything I don't like about the software.
Réponse de BenchmarkEmail
Hello Isaac,
Thank you for your great feedback.
We're glad to know Benchmark has helped you convert your communication into immediate sales.
- Benchmark Team
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Used for our monthly investor updates
Publié le 20/09/2022
Great! Just annoying to have emails go to spam.
Great! Just annoying to have emails go to spam.
Avantages
I liked how simple it was to create email groups, template emails and email campaigns. It's literally the easiest one to use and I used MailChimp for a long time before switching to Benchmark.
Inconvénients
My emails would often go to Junk. I even "warmed up" my email, but I still had problems.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Cost effective and easy to use
Publié le 23/05/2019
Avantages
It's very simple to create your own images and templates. Other software applications that we used in the past didn't give us the formatting flexibility that we wanted. This is very user friendly.
Inconvénients
Sometimes we have a hard time with text being formatted oddly - especially if you copy and paste verbiage from another program.
Réponse de BenchmarkEmail
Hi,
Thanks for your feedback.
- Benchmark Team

- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
e-mail marketing for dummies
Publié le 22/01/2023
Avantages
WE use benchmark to send all kinds of e-mails: from internal communications to present things to customers. Love the easy way to produce content.
Inconvénients
I would like to introduce more videos, but the tool doesn't make it easy.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Great but needs improvement
Publié le 31/05/2019
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.
Avantages
Easy to Use
Clean layout
Ease of customizing templates
Training other team members on how to use is easy
Inconvénients
Customer service is not that great - Most are not American so language is hard to understand
Too many glitches when working in templates
Have to send several TEST emails to make sure the functions are correct
The same email delivered to different members of my team show up differently or have different links
A lot of bugs in the back that need to be addressed
No Spell check function anymore
The image editor is not that great
uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded
Réponse de BenchmarkEmail
Hello Derrick,
Thanks for your feedback.
Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.
- Benchmark Team
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Hits the Mark!
Publié le 30/05/2019
We are a Provincial Health Authority covering an area roughly the size of France, and current...
We are a Provincial Health Authority covering an area roughly the size of France, and current health related information is critical to our subscribers. Benchmark resolved an issue of timely, wide reach that we had been trying to resolve.
Avantages
The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc. We have three separate weekly and bi weekly going out to three different audiences, covering 2,500 individual contacts, and we can pre-populate weeks in advance and backfill where necessary at the last min, or just let the information go as scheduled.
Inconvénients
The learning curve was steep, but short. We had a couple of false starts to begin with, but learned from our errors.
Line spacing can be an issue. Even when the preview shows single spaced sometimes the publication comes out 1.5 or double spaced - not a big problem for our use, but we get some calls from our constituents about "weird formatting".
Réponse de BenchmarkEmail
Hello Brian,
Thank you for your feedback and great rating.
Chat with us to help you with the formatting of your email, sometimes something as small as copying and pasting can affect the format.
- Benchmark Team
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to use and scalable
Publié le 30/05/2019
Email marketing , small business
Email marketing , small business
Avantages
Easy to use and very practical, code, 3th parts options, partnert programs
Inconvénients
Sometimes emails go to spam and reports dont show exactly what happened
Alternatives envisagées
MailchimpPourquoi passer à Benchmark Email
Price and technical supportRéponse de BenchmarkEmail
Hello,
Thanks for your review. Please let us know what you need to see on your reports. We're always improving our features.
- Benchmark Team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Email feedback from
Publié le 31/05/2019
Average
Average
Avantages
Good for normal email campaign and good that BM has inbuilt list of unsubscribe and invalid contats
Inconvénients
Not at all suitable for heavy automation no form for opt out like mail chimp offer
Réponse de BenchmarkEmail
Hello Mohammed,
Thank you for the feedback.
Whenever you have a moment, chat with us and ask us about our Manage Subscription form and share with us other concerns you may have.
- Benchmark Team
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Benchmark Email is Indeed the Benchmark
Publié le 26/03/2019
Benchmark Email continues to raise the bar and continue to be the benchmark in terms of creating...
Benchmark Email continues to raise the bar and continue to be the benchmark in terms of creating genuine email campaigns and automated emails. We are closer to our clients now because of this amazing platform
Avantages
It has a drag and drop email design which makes it really easy to use. It is also possible to send out automated emails and personalized emails to help drive revenue. Their customer relations is also really impressive
Inconvénients
Everything works perfectly in my opinion. There is virtually nothing to dislike
Réponse de BenchmarkEmail
Hello,
Thanks for your review.
- Benchmark Team
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Benchmark
Publié le 23/05/2022
Overall, initially Benchmark was OK. The business problem I was solving with this product was...
Overall, initially Benchmark was OK. The business problem I was solving with this product was sending out email campaigns.
Avantages
The feature I liked the most about Benchmark Email was the automated email campaign.
Inconvénients
The main issue I had with Benchmark was the deliverance of my emails. For some reason, once my emails were sent out, according to the report in Benchmark, emails were not being opened. That was very strange that none of my emails were being opened.
Alternatives envisagées
Constant Contact- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Looks professional and easy to use
Publié le 23/05/2019
Good. I like the software.
Good. I like the software.
Avantages
Looks very professional and designs are gorgeous, giving a high-end and legitimate look for our company. I was also surprised and how easy and intuitive everything is. No need to sit through a training when you can figure everything out on your own, quickly. I especially like the free version.
Inconvénients
The upgrade for a payment plan doesn't seem worth it for what we use it for. We just need the basics, not all the other bells and whistles.
Réponse de BenchmarkEmail
Hi,
Thanks for your feedback and high rating.
Whenever you have a moment, chat with us, we'd love to share with you how to get the best out of your paid account.
- Benchmark Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Benchmark E-mail for Marketing E-Blasts
Publié le 11/06/2019
Generally positive. It's our main e-mail blast marketing tool.
Generally positive. It's our main e-mail blast marketing tool.
Avantages
List management is very user friendly. That's the biggest plus for me. Easy to integrate sign-up forms.
Inconvénients
Sometimes the builder (drag and drop, not HTML) is a little buggy. It seems to be getting better.
Réponse de BenchmarkEmail
Thank you for your review! In regards to your concern sometimes something as simple as copy and pasting can affect the builder. Here's a link to our knowledgebase on the topic: https://cutt.ly/OYkx3c. If you have any other questions or concerns you can always reach our to our support team here: https://cutt.ly/JYkEvz
- Benchmark Team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great way to Communicate!
Publié le 11/12/2019
This has been the best e-mail system we have used. Consistent in delivery, accurate reporting, and...
This has been the best e-mail system we have used. Consistent in delivery, accurate reporting, and analytics.
Avantages
Benchmark has provided a consistent marketing opportunity for us. The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.
Inconvénients
I wish there was an easier way to work with images and templates, and not have to scroll through all uploaded.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Simplified E-mail Communications
Publié le 23/05/2019
We've been using it for years, with very few issues.
We've been using it for years, with very few issues.
Avantages
Generally, it's very easy to use, and very intuitive. I love the fact that I can remove the Benchmark logo so that I'm not advertising Benchmark, but promoting our company's products instead.
Inconvénients
Once in a while, it can get quirky, and not let me set things up exactly as I'd like. In those instances, Customer Support has been helpful to resolve issues.
Réponse de BenchmarkEmail
Hello Laura,
Thank you for the review.
- Benchmark Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
School newsletters
Publié le 23/05/2019
Avantages
It is a very simple and also my program. I absolutely loved how easy it was to figure out the program. This program made writing school news letters fun. With the changing of colors for the background to the changing on font, this software was great. Parents loved receiving updates on their children and seeing pictures of their children enjoying their week at school.
Inconvénients
When I would upload a photo it would rotate it upside down. It was a minor issue and it was simple to rotate it right side up.
Réponse de BenchmarkEmail
"This program made writing school newsletters fun."
We loved that Stephanie! Thank you for sharing that with us and your high rating.
Regarding the uploading of your photo, let us know if it were to ever happen again. We're here to assist you.
- Benchmark Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great features, better price!
Publié le 30/05/2019
Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific...
Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific templates to enhance their communications to prospective customers and our slaes flyers are getting a broader reach.
Avantages
This software is easy to use and navigate through. Easy to train non-HTML users how to create simple emails.
Inconvénients
The survey functionality is very limited within the software.
Réponse de BenchmarkEmail
Hello Bryan,
Thank you for the feedback and high rating!
- Benchmark Team
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Dependable 85 percent of the time
Publié le 30/05/2019
Avantages
Generally easy to use. For the most part, it is easy to get up and running quickly.
Inconvénients
Has quirks; what you see in the editor is NOT always what you get, and organizing photos and graphics is cumbersome and could be improved upon.
Réponse de BenchmarkEmail
Hello John,
Thanks for you review.
We have noted down your feedback and will work on improving our features.
- Benchmark Team