Avis clients sur Almabase

Almabase provides a robust platform for engagement and interaction with our graduates. We currently have over 14,000 alums using Classmates.com and are starting to migrate to our platform. The ability to create "Pali Helping Pali" by promoting mentorship, job board, internships opportunities, and a business directory helps connect our alums with each other and with their alma mater.

I would prefer a better dashboard when people land on our site. Everything is aligned vertically which makes scrolling down necessary to be able to see all the information. I would like to see each section bigger and aligned vertically so that optically it is more engaging.

What I like most about this software is the continual improvements in helping users.

I really don't dislike anything with this software.

I appreciate the wealth of information provided.

I need to play around with the system to

The user experience has been more positive for our constituents and the administration. We have surpassed our goals for fundraising because of how easy the platform is to use for our donors.

There are some small features that would be nice to have but they are not critical. There seems to be a little bit of setup on most all of the features but nothing too hard. Just takes time.

Almabase has been a necessary addition to our alumni association as we seek increased engagement, especially during the COVID-19 era.

The ability to bring alumni together on a platform has been ideal and allows for an "exclusive" benefit for our membership.

The team, specifically [SENSITIVE CONTENT HIDDEN] have been a great help customizing the site to our needs.

Our team is small and volunteer, and as someone who is tech-challenged, I was still able to "create" the site with their continued help.

The giving pages, recurring donation option, event management and map are some of my favorite features that add tremendous value.

Overall we look forward to using this platform as our one-stop-shop for alum and supporters of our Academy.

-The salesforece integration is not an integration at all. It only communicates basic details, like name and contact info. This was not communicated clearly during our initial conversation regarding our needs. However, the team is in the process of expanding that integration. I'll give a follow-up review once that's completed.

- The mobile view is less than desirable, and an app would make this platform so much more valuable as most members are on their phones more than computers—especially when visiting the campus for events.

- An e-membership card with a barcode and individual ID, that can be used in a mobile wallet would be a great addition, especially when checking in for events, purchasing items, etc.

- Admin rights can be built out a bit more.

- Overall the pro's outweigh the cons but will give a follow up review as we are only 5 days into the launch.

I love Almabase has a support team that is always available to troubleshoot issues and train their users. [sensitive content hidden] has been great!!

There is not much that I dont like with Almabase.

Aside from ease of use and 'off the charts' functionality, the support team is what sets Almabase apart from its competitors.

Have not encountered anything I don't like about the platform. The fact that the platform is evolving sometimes requires a check-in to make sure a feature or functionality will still be available when you plan to use it. So far, the team has been very supportive of every adaptive use of the platform.

It is really easy to generate a mass email to send out to alumni, whether it be a fundraising campaign, event announcement, or alumni newsletter. There are also many design features available to be able to include links, photos, videos, etc. It doesn't take too long to build out new tabs or pages on your website, and Almabase provides so many resources for help, such as online articles and tutorials. Almabase also provides face to face help via Zoom. Shoutout to [SENSITIVE CONTENT], in particular, who has been fantastic and invaluable in every facet of helping us with our website. He is always available via email or Zoom to explain any user issues, solve website-building problems, or recommend new ideas for better engaging our alum in an accessible way.

There are some areas of the software that are not user intuitive, but the Almabase team is always available to help with any issues that might come up. It is also a challenge to have alumni consistently update their profiles, so it is helpful to remind alum to update their profiles in every email sent out on the platform, with links to the login page.

Almabase is extremely user friendly and easy to manage from a backend perspective. A lot of the site is customizable and the customer support team is always there to work with you through any issues you have. It is also extremely easy to integrate to our database at the school, which was super valuable.

There's honestly and truly nothin that I dislike. The team at Almabase is always on working on new ways to improve their site, and will even take suggestions when you'd like to see something happen.

When I became the alumni relations coordinator for Thomas Aquinas College, I immediately began searching for a replacement for a print alumni directory. This platform exceeded expectations in that it provides the directory service that I was looking for AND provides a full service engagement platform for all facets of alumni relations. From emails to events to chapters and more!

Most of all though, the team at Almabase is 110% top notch. They are personable, responsive, and complete. Whether I have a question on hot to best use some functionality or have a suggestion from my users regarding improvements on the platform, the Almabase team is always helpful, thoughtful, and responsive. This customer support you enjoy speaking with!

There is little not to like. For myself, wearing multiple hats at our institution makes it difficult to use the product to its full potential. Also, our users are interested in sharing their directory information with each other, which is not a default setting. However, support has been very responsive regarding this feedback and we are working towards a solution. In all, I am very happy with the product and so are my users.

user friendly database management system. Most of all good support team to assist with troubleshooting and problem solving.

Latest tranding features such as mobile app feature, e-membership, etc

-It is a website, database platform, and bulk email service.
-Payments can be taken through the website, including membership payments.
-The developers are constantly making improvements to the software and any improvements are made available at no extra cost.
-The customer service is very responsive.

-Administrator/backend usability could be improved. This is something we have mentioned to them and they are working on.
-Website pages could do with a little more layout varieties and features. I believe they are working on this also.

The platform is easy to use and customizable for our needs. We use the platform extensively for creating events, fundraising pages, creating alumni directory and posting news and updates for alumni. Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.

We have most of the features we look for in an alumni engagement platform. A mobile app would have been a nice addition so members have easy access on their phones.

The team that we get to work with. They are amazing. I have really enjoyed my experience with Almabase and would recommend them to anyone.

There are no negatives about this company. They work with us to achieve anything that we are looking to do through the platform.