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358 avis

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de Messagerie
Publié le 20/10/2023
Avantages
C'est le meilleur produit qui permet de transmettre le bon message au bon moment, facile à utiliser et à déployer pour informer et inspirer le public. Je le recommande
Inconvénients
C'est le top de gestion numérique mais dommage ce logiciel n'ai pas disponible pour tout pays.
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easy and impeccable uptime
Publié le 09/03/2020
Really easy to set up once we have a review with our account manager.
Really easy to set up once we have a review with our account manager.
Avantages
It is so easy for us to use. We use it to display really broad items like the weather, company birthdays or to welcome visitors.
Inconvénients
It does not always work well with all internet pages, for instance we use Smartsheet, and it does not display all that great on the display.
Réponse de truDigital
Hello,
Thank you for your amazing review! We're happy to hear you enjoy the ease of use of truDigital. We also appreciate your feedback, as we're continually looking to make improvements to our integrations. Thanks again for the review!
All the best,
Michael Peine - Marketing Manager
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Communication Tool for our Small Office
Publié le 23/03/2019
We are totally satisfied with truDigital. It has served our small office needs completely. Would...
We are totally satisfied with truDigital. It has served our small office needs completely. Would recommend to anyone.
Avantages
The software is easy to use, and I like that it's cloud-based - I can update screens from home if I needed to. The hardware adapted well with our existing TV screens. Love how flexible the software is in integrating our own content, like presentation slides or spreadsheets.
The thing that sold me on this product over others was the support. Prior to purchase, I was given an extensive demo and the opportunity to ask alot of questions. Every question I had was thoroughly answered. I cannot say the same for other products that I checked out.
We've been using truDigital for about 2 years, and when we've needed support (which has only been a couple of times), they've been there with quick responses. We initially purchased 2 devices and content subscriptions. We have since added another.
Inconvénients
I wish there were a few more templates available for integrated content. We use the quotes template, but would love to see a template that shows nature photos from around the world. Or a Calm template that changes on a daily basis.
Réponse de truDigital
Hello!
Thank you for your stellar review! We appreciate your comments and are thrilled to know truDigital has been able to serve the needs of your office. Regarding templates, we're working to add more integrations as soon as we can. We appreciate your insights and suggestions.
Best,
Michael Peine - Marketing Manager
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
My feedback on truDigital software
Publié le 26/11/2019
Functionality 7/10 - Overall, it functions well and has lots of nice features. Docking points for...
Functionality 7/10 - Overall, it functions well and has lots of nice features. Docking points for freezing and errors that occur when switching folders or renaming files (this occurs about every third or fourth time that the inner frame refreshes). Also docking points for how long it takes any sort of change to save. Instead of happening instantaneously, each change takes multiple seconds to save. Add that up over multiple changes and it can nearly double the time it should take to update slides.
Customizability 3/10 - Outside of creating custom templates (which I'm guessing not many customers do), the preexisting templates leave a lot to be desired.
Customer Service 10/10 - Customer service has been very helpful, going above and beyond to help make this product work for our needs.
User Roles 3/10 - As a multi-level organization, we need to create user hierarchy (some users having more oversight than others). This software is lacking user roles to do so. The closest thing was one user having access to SlipStream, and creating folders underneath that section to "hide" them from other users.
User-Friendliness 6/10
Avantages
Customer service has been very helpful, going above and beyond to help make this product work for our needs.
Inconvénients
The inability to create custom templates, or really alter any of the existing templates beyond changing the text. All of the templates would be much more useful if you could hide/show all sections, change all backgrounds, all color blocks, all text styles, etc. to fit your own organizational or personal brand. As a national brand, we have stricter standards than most, but today most people promoting anything at all have a look and feel that they've already predefined for their product or service. Allowing your customers to mimic that look and feel through more customizable templates is an addition that would greatly improve your service.
Réponse de truDigital
Hello Heather,
Thank you for taking the time to leave us a review and provide valuable feedback. We're glad to hear our customer service has been helpful for you. We're always looking to improve and insights like yours help us to best know where to focus our attention. If you have any additional questions or suggestions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to work with you.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Strong product for the right setting
Publié le 13/04/2023
I think in the right setting, truDigital's features are great. If I'm honest, in our setting, we...
I think in the right setting, truDigital's features are great. If I'm honest, in our setting, we could have probably just cast a slideshow (or even hardwired a spare iPad). For advertising at stadiums or something of the sort, I think the features would be fantastic. Some sites have very specific sponsor promises. truDigital's ability to build and update a playlist on the fly would be great for this. I really only plug in the weather and Twitter. LinkedIn would be a more useful feed for us.
Avantages
I liked the customer service. We had issues at the start because we moved locations. Sales/customer service were very helpful about fixing our invoicing and setting up the correct accounts.
Inconvénients
I felt it was a little overly complicated to learn at first. I had to watch the tutorials. It was not intuitive to go in and pick up. Partly this was my own mindset of expecting to plug in a slide show. Figuring out the playlist was not intuitive to me. I picked it up quickly after the tutorial. I would also like to see a LinkedIn integration. If there is a widget, I couldn't find it easily like Twitter.
Réponse de truDigital
Hi Jennifer, thank you for taking the time to leave a review. We are happy to hear you have liked our customer service and found the tutorials in our knowledge base helpful. If there are templates or integrations that would benefit your experience, James (james.potter@trudigital.net), the head of Customer Relations, is happy to review any needs or requests with you. Thanks!
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good for Beginners
Publié le 22/03/2019
It’s good to display basic info but it doesn’t like having a large message displayed.
It’s good to display basic info but it doesn’t like having a large message displayed.
Avantages
Basic and simple to use. Good for smaller & simpler playlists.
Inconvénients
Sometimes difficult with working with videos in playlists. Transitions are pixelated and not smooth.
Réponse de truDigital
Hi Matt,
Thank you for leaving us a review. We want to make sure you're always getting the most out of your digital signage. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898.
Thanks again,
Michael Peine - Marketing Man
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
6 Displays over 5 Locations
Publié le 22/03/2019
It is a nice way to display dynamic content with ease of updating daily. Have one spot to manage...
It is a nice way to display dynamic content with ease of updating daily. Have one spot to manage multiple locations is a bonus too.
Avantages
I like that I can manage multiple displays from one location.
Inconvénients
Sometimes the run timer and the length of content don't adjust when adding or subtracting slides. This makes the playlist cut short or loop to an odd spot before moving to the next playlist. I've had to go back and manually adjust the playlist time on some of them and then others update automatically.
Réponse de truDigital
Hello,
Thanks for leaving us a review! We're glad you like displaying dynamic content with truDigital. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898.
Best,
Michael Peine - Marketing Manager
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Great Platform for Quick Information Output
Publié le 03/03/2020
Good experience. Our facility gets the information they need to know quickly and efficiently.
Good experience. Our facility gets the information they need to know quickly and efficiently.
Avantages
How often I can change the information I put out.
Inconvénients
A lot of connection issues and update issues.
Réponse de truDigital
Hello,
Thank you for leaving a review for us! We're glad to hear you're enjoying your experience with truDigital. If you have any connection issues or questions, please reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Review for Westmont College Dining Commons
Publié le 29/03/2019
We are using truDigital for menu & announcement screens throughout our dining program at Westmont...
We are using truDigital for menu & announcement screens throughout our dining program at Westmont College run by Sodexo. Great devices and hardware & great support!
Avantages
Ease of use and cost make this software a great value!
Inconvénients
Integration with programs that don't have additional license fees could improve
Réponse de truDigital
Hi Nathan,
We greatly appreciate your review, so thanks for taking the time! We're also happy to know you're getting great value from truDigital. We're continually working on adding new integrations, so stay tuned. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898.
Best,
Michael Peine - Marketing Manager
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A great message board tool
Publié le 29/03/2019
Great experience, would recommend this software.
Great experience, would recommend this software.
Avantages
Installation was extremely easy. A nice feature is that we can make changes on a single Google slide, and it updates all of the message boards. We also like all of the apps that are included. Support has been great with any questions we have.
Inconvénients
Some of the templates can be cumbersome to update, so sometimes it's easier just to make our own content. Also, wish the Facebook app worked.
Réponse de truDigital
Hello,
Thanks for leaving us a stellar review! We're happy to know you've had a great experience with truDigital. We appreciate your feedback. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure you continue to have the best digital signage experience possible.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Great depending on how you use it
Publié le 18/04/2023
Setting up the program was easy and as long as we stick to our graphic desinger creating the...
Setting up the program was easy and as long as we stick to our graphic desinger creating the content we need on canva and then importing to TruDigital, we're good. It's really just the added features that we hoped to use, like Yammer and social media that we have now opted out on because they're so unappealing physically. We kind of wished we had known this beforehand, but it's also our own fault for not asking to see.
Avantages
You can personalise your own display without much hassle
Inconvénients
Many of the additional displays or features are not eye appealing, therefore not worth using
Réponse de truDigital
Hi Jasmine, thank you for your review. We value your experience with truDigital. If there are any integrations or template design changes you would like to see, we would be happy to work something out with our in-house design team. Please contact James, (james.potter@trudigital.net) our head of Customer Relations for assistance!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Let the experts do the work, you will be so glad you did!!
Publié le 04/03/2020
Having the capability to load sound bites with video were key for us!! It helped us "up our game"...
Having the capability to load sound bites with video were key for us!! It helped us "up our game" in selling our product with a personalized touch. We used our own branding and testimonies from happy clients on the signage. We were able to boost morale by honoring our people using employee of the month slide with a short write up and photo!!
Avantages
The features on this software make it user friendly! The costumer support and training were the best part of my experience. Our signage was up and running within days of purchasing this software. We were able to customize the digital screens in our lobby and reception area with daily updates with three clicks. You can update and change anything remotely, you don't have to be at work!! The preloaded images to chose from along with the advice from our truDigital guy made this a complete Home Run!!!
Inconvénients
To be honest, if I had a do over, I would make at least 3 fellow employees sit in on the training set-up call. It is just smart business to have more then one person fully trained on something so vital to your company.
Réponse de truDigital
Hello Blair,
Thank you for your stellar review! We're glad to hear you've enjoyed so much about truDigital. We offer unlimited training, so if you'd like your fellow employees to get trained on the software, contact us at support@trudigital.com or call 801-852-9898 to set that up. Thanks again for your comments!
All the best,
Michael Peine - Marketing Manager
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great value!
Publié le 15/12/2022
Generally very happy with a product that does exactly what we needed - our campus community can...
Generally very happy with a product that does exactly what we needed - our campus community can easily submit content and we can get it displaying quickly and easily at a reasonable cost.
Avantages
We've been using this system for 6 years, and are very happy with the product and the support. Just prior to purchasing this system, we had purchased a far more expensive one, and were so disappointed with its limitations that we cancelled it. We were very happy to then find TruDigital instead. It is very simple to use, but has levels of sophistication we have not even tapped into. Initial implementation was quick and easy.
Inconvénients
We struggle with how quickly it "bogs down" when you are trying to do a lot of updating at one time. It is also critical to remove stale content that will also bog it down.
Réponse de truDigital
Hey Bill,
Thank you for leaving us a 10/10 review on behalf of Westmont College! We appreciate your support over the last 6 years and are thrilled you are finding truDigital helpful for your campus community.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Not worth the time or effort
Publié le 03/03/2020
TruDigital is frustrating and a complete waste of time and money.
TruDigital is frustrating and a complete waste of time and money.
Avantages
I like the fact that I can schedule updates and use different messages on different screens.
Inconvénients
The software is incredibly slow, clunky and outdated. I can't easily make updates from my mobile phone, and simply publishing an update takes way too long. To update birthdays and anniversaries monthly takes me about 45 minutes. To publish one simple slide takes me about 15 minutes, and that doesn't count the time it takes to make the slide. The system is in need of a MAJOR overhaul.
Réponse de truDigital
Hello Dan,
Thank you for the feedback. We are so sorry to hear you are having such a negative experience and we'd like the opportunity to make it right. We don't typically get feedback that it takes so long to update your playlist or templates. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com), to help get these issues resolved.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
truDigital Review
Publié le 18/12/2022
Overall, very satisfied with the product and service for the price. Would recommend this software...
Overall, very satisfied with the product and service for the price. Would recommend this software to my peers.
Avantages
Scheduling capabilities is our number one priority. We like the weather app too. Customer service has always been very helpful when we've found ourselves offline or not updated.
Inconvénients
I don't believe we've been successful syncing with Google Slides. I think we need to upload jpegs into the media library. I would like to be able to sync to Google Slides without any hiccups.
Réponse de truDigital
Jennifer, thank you for the 10/10, 5-star review!!! We really appreciate BiRite Foodservice as a customer over the last several years and are happy you've enjoyed the scheduling features that truDigital offers. There is an issue with your sign player that is likely preventing Google Slides to work properly. We will reach out soon for additional assistance!
- Secteur d'activité : Emballage et conteneurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 4.0 /10
Technipaq HR Review
Publié le 12/03/2020
I am just a user (in the HR dept) and was not involved in the purchase of the product nor do I get...
I am just a user (in the HR dept) and was not involved in the purchase of the product nor do I get involved with troubleshooting or anything else. Overall, I don't like using posting to it myself because it is cumbersome to get the slides saved in the system and on the screens so I send my slides to the IT department to complete that task. That is not the most efficient and effective way of handling and I would just do them myself if it weren't such a pain. So, it gets the job done, but not in a very convenient manner.
Avantages
The product does what we need it to do by allowing us to post information on monitors throughout our facility for employee communication purposes.
Inconvénients
I find it very cumbersome to use.....and not very intuitive or easy to navigate.
Réponse de truDigital
Hi Tish, We feel bad you have run into some challenges while using truDigital. If there is anything we can do to help troubleshoot your issues, please contact our Director of Support, James (801-852-9887 or James.potter@trudigital.com) for help.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Does the job
Publié le 03/04/2019
Avantages
What I enjoy most about the software, is how easy it is to manage your files. I can chose which playlists which files appear in, and easily update certain sites. It's perfect for constantly changing playlists and images. Easy to control and keep track of exactly what you want.
Inconvénients
Connectivity, and buffer times. There are many times I need to close my browser in order to make an progress. Sometimes a change only will save if I make sure the browser is completely closed and try it all over again. Which is not terrible, because of the way the file manager allows you to store files.
Also I have issues using remote support options. I've never successfully rebooted a player from my software portal...
Réponse de truDigital
Hello,
We appreciate your review! Thanks for your comments and feedback. If you have any questions for us, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure you're having the best experience possible with truDigital.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
truDigital rocks
Publié le 20/07/2020
We needed a way to improve our visibility/culture across teams while simultaneously driving...
We needed a way to improve our visibility/culture across teams while simultaneously driving visibility and accountability through strategic KPIs to measure the health of business units/teams. I personally reviewed ~20 digital signage solutions and truDigital was the clear and obvious winner. They hit on all of our requirements and their customer service really won us over. Anytime we had a question or needed help they responded within minutes. On one occasion they actually went and built a new feature to support our request. We needed a way to use the PowerBI app to display our dashboards without giving the user the ability to "share" it (default footer in the PowerBI app). They solved the issue in ~2 weeks by figuring out how to hide the footer.
In our new reality outside of the office, culture and accountability is more important than ever. We are using our truDigital digital signage to keep everyone up to date with new employees/promotions, announcements, cultural call-outs, real-time KPIs, and much more. I am so glad that we choose truDigital, because as times are changing I have full confidence that they are coming up with new ways to leverage digital signage outside of the traditional method using TV's in the office.
Avantages
Easy to use, user friendly, TONS of built in content apps, supports different channels/playlists, ability to embed in intranet, awesome templates included, ability to create custom templates, PowerBI app, awesome customer service.
Inconvénients
There really isn't anything to not like. It's a simple solution to solve our digital signage needs.
Réponse de truDigital
Jacob, thank you for the awesome review! We are happy you found truDigital and are thrilled to have ChemPoint as a valued customer.
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Quality Product. Excellent Strategy
Publié le 16/12/2021
My overall experience with truDigital is very positive. The overall ease of the product has been an...
My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.
Avantages
I love to simplicity of this software. The Digital player creates an effective way to reach and audience with powerful content. The preselected slides are an effective way to have content that can customers can engage with as well as the ability to customize content to the player.
Inconvénients
The only issue I have with the player is the tediousness of the UI. Each player has its own personal library of content. It takes a few steps to access another players library. If they were able to integrate a single library to access all content it would make the world of difference.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easy to use
Publié le 03/03/2020
Avantages
Software has a lot of useful features that make getting notifications to associates quick and easy. We can display production schedules and announcements quickly and beautifully.
Inconvénients
To many clicks to edit and save. Would like to have 1 button where I can just save instead of having to click twice. Would like to have the pages load a little faster
Réponse de truDigital
Hello Hailey,
Thank you for taking the time to leave us a review! We're glad you enjoy the various features offered. We also appreciate your feedback regarding saving and loading, as we're also looking to make improvements.
If you have any questions in the future, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Many Benefits
Publié le 02/04/2019
The support team is very quick to help, I can always reach someone. It's really nice that I can...
The support team is very quick to help, I can always reach someone. It's really nice that I can manage multiple locations from one website. The user interface is a little bit clunky but that may be because I haven't taken the time to really get to know it.
Avantages
I like that I can access multiple locations and change their playlist with easy start and stop times.
Inconvénients
The preview doesn't always show up, when working with templates they often stall and have limits to changes.
Moving from playlist, to
Réponse de truDigital
Hi Deb,
Thank you for leaving us a review! We're certainly glad to hear from you. If you have any questions or would like additional training, we'd be more than happy to help. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898.
Thank you,
Michael Peine - Marketing Manager
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Pro and Cons for the Emergency Medical Services
Publié le 03/03/2020
It's been great so far, just would like to see
It's been great so far, just would like to see
Avantages
Easy to use and easy to deploy! I love that I can remotely manage the systems from hundreds of miles away at remote locations. Would love to meet with someone to help beef it up of what could help our industry out and maybe expand the product for you all.
Inconvénients
Would like to see more integrations added. For us there is another digital signage company that is rapidly expanding in our field of EMS that we might have to look at switching to just because of the integrations that have built that fits our needs better. I reached out about having a random slide generator built that can house hundreds of slides that just don't repeat the same slide over and over for hours of the important stuff that needs to be displayed but rather grabs a random slide for that time selected.
Réponse de truDigital
Hello Chuck,
Thanks for taking the time to leave a review for us. We're glad to know you enjoy the ease of use of truDigital.
I'd be happy to work with you to see what we can do specifically for your industry, as we're always striving to expand our capabilities. Feel free to message me at marketing@trudigital.net and I'd be happy to help.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
truDigital is truLy awesome!
Publié le 29/03/2019
Avantages
The customer service rep we used during the selection process was a phenomenal communicator and also trained us on the product. When we onboard new employees to the marketing team and they need a crash course on usage, they are always accommodating and responsive. Set-up is extremely fast and simple.
Inconvénients
Some of the modules could use a little modernization but I would call on third parties to catch up to how the tool is used.
Réponse de truDigital
Hello,
Thank you for your awesome review! We're so glad to know you're enjoying your experience with truDigital. We appreciate your comments and feedback. Feel free to let us know if you have any questions.
Thanks again,
Michael Peine - Marketing Manager
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Product
Publié le 22/03/2019
I use the truDigital Signage on a daily basis to inform employees of upcoming events, birthdays,...
I use the truDigital Signage on a daily basis to inform employees of upcoming events, birthdays, work anniversaries and safety information in a common area in our office. Everyone now has the ability to get updates in a centralized location without having to hunt someone down to ask a question. We scroll reminders across the screen to keep employees informed. It is a great product and I am very pleased with the sales and support staff. I would definitely recommend this product to anyone looking for digital signage. It is well worth the investment.
Avantages
I love the ability to be able to schedule slides to play on different dates and times.
Inconvénients
There is not a template that fits every situation that I would like to broadcast. I would love the ability to create custom templates of my own.
Réponse de truDigital
Hello Jimmie,
Thank you for your detailed review! We're glad to hear you're enjoying the scheduling feature. Having custom templates made for you is something we can make happen. Feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 to discuss details.
Thanks again for your review,
Michael Peine - Marketing Manager
- Secteur d'activité : Assurance
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Does exactly what we want
Publié le 25/01/2017
The setup was painless; the day-to-day use is easy. Our receptionist started off insisting she...
The setup was painless; the day-to-day use is easy. Our receptionist started off insisting she wasn't going to be responsible for the lobby TV. Once we showed her how easy it was, though, she took right to it and doesn't ever have a problem. The only issue we've had has been when the power blinks. The little TruDigital unit is velcroed behind the TV, so when the power blinks, someone has to walk over there and hit the power button. Even a small built-in battery to keep the unit up for a minute would save that grief. Since the remote is IR and requires line of sight, you have to walk over to the wall to point the remote behind the TV, but we almost never need to use the remote for anything. So an RF remote might be a good addition, but really not necessary. It's very flexible, has lots of handy built-in content, and works seamlessly with our custom content. It even makes our FaceBook presence look good.
Avantages
Ease of use and custom content
Inconvénients
No internal battery for power blinks.