Avis clients sur truDigital

Really easy to set up once we have a review with our account manager.

We are totally satisfied with truDigital. It has served our small office needs completely. Would recommend to anyone.

Functionality 7/10 - Overall, it functions well and has lots of nice features. Docking points for freezing and errors that occur when switching folders or renaming files (this occurs about every third or fourth time that the inner frame refreshes). Also docking points for how long it takes any sort of change to save. Instead of happening instantaneously, each change takes multiple seconds to save. Add that up over multiple changes and it can nearly double the time it should take to update slides.

Customizability 3/10 - Outside of creating custom templates (which I'm guessing not many customers do), the preexisting templates leave a lot to be desired.

Customer Service 10/10 - Customer service has been very helpful, going above and beyond to help make this product work for our needs.

User Roles 3/10 - As a multi-level organization, we need to create user hierarchy (some users having more oversight than others). This software is lacking user roles to do so. The closest thing was one user having access to SlipStream, and creating folders underneath that section to "hide" them from other users.

User-Friendliness 6/10

I think in the right setting, truDigital's features are great. If I'm honest, in our setting, we could have probably just cast a slideshow (or even hardwired a spare iPad). For advertising at stadiums or something of the sort, I think the features would be fantastic. Some sites have very specific sponsor promises. truDigital's ability to build and update a playlist on the fly would be great for this. I really only plug in the weather and Twitter. LinkedIn would be a more useful feed for us.

It’s good to display basic info but it doesn’t like having a large message displayed.

It is a nice way to display dynamic content with ease of updating daily. Have one spot to manage multiple locations is a bonus too.

Good experience. Our facility gets the information they need to know quickly and efficiently.

We are using truDigital for menu & announcement screens throughout our dining program at Westmont College run by Sodexo. Great devices and hardware & great support!

Great experience, would recommend this software.

Setting up the program was easy and as long as we stick to our graphic desinger creating the content we need on canva and then importing to TruDigital, we're good. It's really just the added features that we hoped to use, like Yammer and social media that we have now opted out on because they're so unappealing physically. We kind of wished we had known this beforehand, but it's also our own fault for not asking to see.

Having the capability to load sound bites with video were key for us!! It helped us "up our game" in selling our product with a personalized touch. We used our own branding and testimonies from happy clients on the signage. We were able to boost morale by honoring our people using employee of the month slide with a short write up and photo!!

Generally very happy with a product that does exactly what we needed - our campus community can easily submit content and we can get it displaying quickly and easily at a reasonable cost.

TruDigital is frustrating and a complete waste of time and money.

Overall, very satisfied with the product and service for the price. Would recommend this software to my peers.

I am just a user (in the HR dept) and was not involved in the purchase of the product nor do I get involved with troubleshooting or anything else. Overall, I don't like using posting to it myself because it is cumbersome to get the slides saved in the system and on the screens so I send my slides to the IT department to complete that task. That is not the most efficient and effective way of handling and I would just do them myself if it weren't such a pain. So, it gets the job done, but not in a very convenient manner.

We needed a way to improve our visibility/culture across teams while simultaneously driving visibility and accountability through strategic KPIs to measure the health of business units/teams. I personally reviewed ~20 digital signage solutions and truDigital was the clear and obvious winner. They hit on all of our requirements and their customer service really won us over. Anytime we had a question or needed help they responded within minutes. On one occasion they actually went and built a new feature to support our request. We needed a way to use the PowerBI app to display our dashboards without giving the user the ability to "share" it (default footer in the PowerBI app). They solved the issue in ~2 weeks by figuring out how to hide the footer.

In our new reality outside of the office, culture and accountability is more important than ever. We are using our truDigital digital signage to keep everyone up to date with new employees/promotions, announcements, cultural call-outs, real-time KPIs, and much more. I am so glad that we choose truDigital, because as times are changing I have full confidence that they are coming up with new ways to leverage digital signage outside of the traditional method using TV's in the office.

My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.

The support team is very quick to help, I can always reach someone. It's really nice that I can manage multiple locations from one website. The user interface is a little bit clunky but that may be because I haven't taken the time to really get to know it.

It's been great so far, just would like to see

I use the truDigital Signage on a daily basis to inform employees of upcoming events, birthdays, work anniversaries and safety information in a common area in our office. Everyone now has the ability to get updates in a centralized location without having to hunt someone down to ask a question. We scroll reminders across the screen to keep employees informed. It is a great product and I am very pleased with the sales and support staff. I would definitely recommend this product to anyone looking for digital signage. It is well worth the investment.

The setup was painless; the day-to-day use is easy. Our receptionist started off insisting she wasn't going to be responsible for the lobby TV. Once we showed her how easy it was, though, she took right to it and doesn't ever have a problem. The only issue we've had has been when the power blinks. The little TruDigital unit is velcroed behind the TV, so when the power blinks, someone has to walk over there and hit the power button. Even a small built-in battery to keep the unit up for a minute would save that grief. Since the remote is IR and requires line of sight, you have to walk over to the wall to point the remote behind the TV, but we almost never need to use the remote for anything. So an RF remote might be a good addition, but really not necessary. It's very flexible, has lots of handy built-in content, and works seamlessly with our custom content. It even makes our FaceBook presence look good.