Avis clients sur IBM Security MaaS360

Déploiement des logiciels et la gestion des téléphones à distance.

L'application ne fonctionne pas correctement sur quelques modelés de téléphones.

Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.

Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.

The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.

There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

Lots of controls for devices, many different features as well.

The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.

Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.

My involvement in Maas 360 is not huge, however as a user, I think it is effective and beneficial for any business.

It does allow an extensive amount of control including exchange management, locking and unlocking devices remotely

Long winded and tedious process to enrol mobile devices,. The same can be said for troubleshooting and resolving issues related to mobile access

It allows you to install apps remotely
Ability to track location
Setup mobile data groups and turn off data if limit is reached
Can send messages to phone
Can lock phone if stolen
Can setup restrictions and difference actions depending on what happens with the phone
Setup geo-fencing.
Feature rich

Location history doesnt always work
Pushing out apps requires play store to be installed

I use a pin system as a second log-in for this email app. I have to use the pin after it times out. This keeps my work information safe.

Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.

The software was easy to setup and configure for controlling mobile devices. It also lets you manage laptops.

Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.

Su fácil manejo y la facilidad de integración con los dispositivos así como la cantidad de opción y políticas que pueden ser aplicadas en los dispositivos.

En algunos dispositivos puede presentar problemas de comunicación y los mismos quedar bloqueados por falta de comunicación con la aplicación.

MaaS360 is very feature rich and had everything you need for compliance on mobile devices

The setup and deployment can be a hassle in some cases, especially with iOS devices.

This solution give an impressive amount of control over mobile devices. We push out specific apps to employees and can remote wipe company data if device is lost or stolen.

The solution is very granular so their is a lot of things to learn and can take some time to get things fine tuned.

Ease of use and vendor responsiveness is key to any product. Administration is simple. Setup is simple and flexible. Whether you prefer cloud or onsite, this is a great solution for your mobile security needs.

It's a robust product that will require some study to learn all of the features and get maximum benefit from the software.

An easy platform that lets you install and update software on multiple devices at the same time.
It allows to set locks on mobile devices so costumers can use them only with your app.
It's learning curve is super low.

When a new OS is launched, they should update the platform right away.

device details are stored cant be removed

cant remove the allocated license, need more information about the device

Great software for managing fleet hardware.

Doesn't always download properly over WIFI. Not sure if problem with Maas or device though.

Lots of features, Good Price, and the interface seems nice.

I have been using this for over two years now and I'm ready to switch. While it has a lot of features, the support is almost non-existant. Setup is fairly complicated and we constantly have apps that won't deploy etc. It just seems buggy, but without support, we are on our own to figure it out.

IT managed our iPads. Was similar to other MDMs.

Didn't have a Remote view/Control feature