Avis clients sur Mention

Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
290 avis

- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de media social
Publié le 26/10/2023
Avantages
C’est le meilleur produit de média social et de marketing très intéressant et simple à utiliser pour toucher plus de clients. Je le recommande
Inconvénients
C’est un top produit de marketing très professionnel. Je n’ ai pas eu un problème avec Mention

- Secteur d'activité : Développement et commerce international
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de renseignements
Publié le 26/10/2023
Avantages
Mention est très efficace en terme d'Arlette , grâce à ce logiciel on suit tout les renseignements même celui de ses concurrents.
Inconvénients
C'est un logiciel très spécial, j'adore.

- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Le meilleur pour surveiller votre marque
Publié le 29/10/2023
Avantages
Ce logiciel est un bon produit de gestion des médias sociaux et facilement accessible aux clients. Je le recommande fortement.
Inconvénients
Mention est une bonne solution que j’apprécie énormément mais juste que la version gratuite est limitée et ne permet d’en profiter correctement.

- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Le must pour les community managers !
Publié le 12/02/2023
J'aime pour la simplicité et la possibilité de gérer mes différents comptes au même endroit.
J'aime pour la simplicité et la possibilité de gérer mes différents comptes au même endroit.
Avantages
On a tout au même endroit. En un seul clic ! C'est précieux.
Inconvénients
Quelques bugs, je dois souvent vider le cache et redémarrer !
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Suivre les tendances facilement
Publié le 05/11/2022
Avantages
Mention vous permet de suivre les tendances sur les réseaux sociaux, d'écouter ce qui se dit sur telle ou telle marque et différents mots-clés, permettant d'être proactif en tant que marque sur les réseaux et ainsi mieux gérer son image.
Inconvénients
On pourra reprocher parfois un manque de lisibilité dans l'interface de l'application.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Un bon apport d'informations
Publié le 16/12/2022
Avantages
Permet de trouver facilement les éléments qui sont lis en avant sur les réseaux sociaux.
Inconvénients
Mention manque d'ergonomie et la version gratuite est limitée

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Get to know your social presence
Publié le 28/03/2019
For a growing business like us it's social media appearance is very important. Further, we also got...
For a growing business like us it's social media appearance is very important. Further, we also got to have a watch out for our competitors. We need to save time from switching from windows to apps, mention is the solution to all these.
Avantages
Mention is the best app when you are concerned about the social appearance of your business. You can get to see how often your brand is spoken of, and the relevant activities of your social media handle. It is very easy to use and affordable. You can also have a watch on your competitors through mention.
Inconvénients
I cannot get any past information in mention. It took me a while to figure it out, you can see data only from when you signed up. There is no major drawback that concerns me.
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
This is an app that is just as essential as a bank account is to a business.
Publié le 20/07/2016
This is an essential tool in any business of any size that has an online presence and wants to...
This is an essential tool in any business of any size that has an online presence and wants to monitor their digital marketing. The best value is in its "early warning" application to lets you manage your online brand reputation.
Avantages
I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate.
Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good.
Inconvénients
The free version is limited, but still well worth it for a growing business.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Helpful Tool, Not As Easy As Other Options
Publié le 21/11/2018
Overall, Mention was a helpful tool to better understand how listening would work for us, however,...
Overall, Mention was a helpful tool to better understand how listening would work for us, however, it did not end up being the tool for us once we required additional mentions. If you are a smaller business with less mentions occurring online as you start out, I recommend using the free version of this tool to better understand how listening can work for you and if you like the tool, they have packages you can buy as your business grows.
Avantages
Mention makes it easy to find out what people are saying about you. We tried the free version when researching possible listening tools and found it helpful. If you are a smaller business, this would be a great way to start the listening process without investing in expensive software or spending unnecessary time Googling and searching yourself. Regular reports also make it easy to stay up to date on your mentions without having to continually login and check manually.
Inconvénients
We did quickly use up our available mentions and ended up going with a different software that, for us, was easier to use, cleaner looking and a better value (in part because we combined it with our analytics package).

- Secteur d'activité : Recherche
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If you work with Social Media and brand awarness then you need Mention
Publié le 08/08/2019
I have managed all the brand awarness of the companies I've worked for the easiest way.
I have managed all the brand awarness of the companies I've worked for the easiest way.
Avantages
This is a must have tool, you can monitor 24/7 what people is saying about your brand. An excellent tool to attend any brand crisis just in the right time
Inconvénients
Full features may be pretty expensive for small bussiness, still, it worth it
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
I must have for any brand
Publié le 09/07/2015
Mention is a tool that I use every day - it's one of the first things that I open. It allows me to...
Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing!
The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter.
Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried!
Avantages
Allows you see all mentions of your brand, or any other keywords or phrases that you want to track
Great value for money
Easy to filter mentions to focus on one channel at a time
Shows each mention as it appears on the referring page
Réponse de Mention
Thank you so much for the nice review. Really appreciate you sharing how easy you find to filter mentions and identify the ones that need immediate attention.

- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Understand your audience perception
Publié le 06/06/2021
Avantages
It helps you listen to your audience perception through social listening.
Its a cloud based solution so no issue of installing, maintaining server
Inconvénients
I didn't come across any disadvantage of it yet

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easy and helpful to reach your goal
Publié le 18/09/2019
Avantages
Super easy to setup and to manage. A lot of features in basic account.
Inconvénients
Miss possibility to connect with other tools
- Secteur d'activité : Mode et vêtements
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Start Here for social monitoring
Publié le 05/11/2015
In a previous job I spent a lot of time evaluating and testing social monitoring tools. There are...
In a previous job I spent a lot of time evaluating and testing social monitoring tools. There are some great ones out there for a lot of different use cases. If you are new to these tools I recommend starting with Mention, it's quick easy and really straightforward. A lot of the other tools are not. You can also create one alert for free so there is no risk.
Avantages
I love the daily email update that doesn't require me to remember to check into the tool everyday. I want a tool that helps me out and doesn't add to my workload.
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 2–10 employés
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
A no-fuss communication helper!
Publié le 18/01/2016
Ideal solution for a small gadget-startup such as Vitastiq that needs all the help it can get in...
Ideal solution for a small gadget-startup such as Vitastiq that needs all the help it can get in the media and communications field. We are not a fully-staffed company as of yet and having a tool that informs us about the attention our 'vitamin and mineral status check gadget' gets all over the social media has let us measure our reach and not miss a message from a user or opportunity to say thank you to our supporters.
Avantages
Easy to use, simply yet amazingly organized; truly helpful and kind customer support.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great tool to monitor your brand across the Internet
Publié le 31/12/2018
Great tool to monitor your brand and keep track of your reputation online. Also enables us to...
Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion.
Avantages
This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out.
Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful.
Inconvénients
UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced.
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
A much better replacement for Google Alerts!
Publié le 29/12/2020
Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues...
Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues management. It is very useful in catching online mentions that can be an issue starter. And being able to see it early on can help avoid turning these issues into a full-blown crisis.
Avantages
For quite a long time, I’ve been relying on Google alerts to help me scan the internet for any mentions of my brand. Subscribing to Mention has been one of my company’s best decisions as it gives you more comprehensive results in scouring the internet with brand mentions that can either be good or detrimental to your brand. It has a great and easy to use dashboard. It also has an advanced notification system that delivers quality alerts straight to your inbox. I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.
Inconvénients
It can be a bit laggy at times, but somewhat manageable. You would also need support from their rep during the initial setup to train you on how to use and maximize the app’s full potential.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A must have for your PR efforts
Publié le 04/02/2019
It's a really good bit of software. I just wish they'd introduce an 'unlimited mention' pricing...
It's a really good bit of software. I just wish they'd introduce an 'unlimited mention' pricing tier, and make it affordable.
Avantages
It's a social listening tool, so it monitors mentions of your brand, your competitors and even your market on social media. It tells you who's talking about your areas of interest, and what they're saying. This makes it easy to start a conversation with potential leads or influencers.
But the feature I like most is the ranking of influencers for a social term - this helps you target your PR to the most important influencers.
Inconvénients
It can be expensive, and the price is difficult to justify if you're a small business.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Brand mention monitoring on autopilot.
Publié le 06/08/2019
Smooth, powerful and helpful.
Smooth, powerful and helpful.
Avantages
We use mention to send Slack messages whenever someone mentions our brand or website online. This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.
Inconvénients
Can't think of anything negative to say! If you want more powerful options, you do have to pay but even the free options are super helpful.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
The easiest tool to monitor media
Publié le 18/01/2019
Avantages
When I started my work 3,5 years ago I tested a lot of media monitoring tools and Mention keep being the best so far. The first thing - it's clear and easy. The second - it lets me reply on Twitter mentions without leaving the app - it saves time. The third - I can see in the right side of the app what's inside the mention so I can see if it worth my attention without leaving the app.
Inconvénients
I don't have any cons in mind. Maybe the fact, that during these 3,5 years I've been using it the app missed some articles that turned out to be quite important.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent
Publié le 18/10/2019
Avantages
It's usability is excellent. It is easy and I love the interface.
Inconvénients
None as of now. I find the software good and usable.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Cool tool
Publié le 15/10/2019
Avantages
I really like the push notifications and ability to "train" it to properly find info that's relevant. I'v found out articles of mine were published via Mention, before the publisher informed me!
Inconvénients
Nothing, I have no complaints, honest! :-)
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Mention Review
Publié le 10/06/2022
Avantages
I am pleased that content management is comprehensive and convenient. This is my favorite feature.
Inconvénients
It could have been more comprehensive and the interface more professional.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Love Mention!
Publié le 07/05/2018
Avantages
You cant catch everything that's happening on the Internet around your brand. This is what's Menion for. It helps you find fresh mentions and discussions of the topics you're interested in, so you're always updated on the most recent development.
Inconvénients
It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great tool for any size business
Publié le 30/10/2019
I enjoy the 'behind-the-scenes' work it does, plus the daily emails on what it finds. Very useful...
I enjoy the 'behind-the-scenes' work it does, plus the daily emails on what it finds. Very useful information.
Avantages
I like the ease of setup and how it just works after that. The free level allows for anyone to easily get started.
Inconvénients
Would like to see a pay-level between Free and Solo.