Avis clients sur Cvent Event Management

Cette solution est connu sur le marché américain et sans doute pensé pour ce marché uniquement.

L'interface de gestion est completement à revoir. Elle est daté et anti pratique. La gestion multi langue est tres mal supporté. Effectuer une mise en page et tester le résultat vous demandera plus que du temps...

The new technical that is released frequently

I don't have many cons but the only part that needs updating for me was the badges web desinger and in Cvent connect they confirmed this has been updated now, which makes us very happy customers

When we set out to find a new event management tool, we met with several vendors. None could meet our needs. Then we found Cvent. Cvent checked all our boxes and more! The sales staff was extremely helpful and bent over backwards to help us test our specific use cases. They were a wealth of knowledge and gave us confidence in the product. We've now been using Cvent for over a year and we couldn't be happier. It's streamlined our processes, improved the user experiences, and gives us all the reporting we need easily. There team was with us every step of the way during our integration phase and made it a breeze. I highly recommend this tool!

Cvent was such a drastic improvement from our previous solutions, so it's hard to speak to anything negative! The tool does SO much so it can be daunting to learn everything and get your webpages looking nice. However our support teams have been a great resource. Cvent also has many help articles that are a great reference point.

Cvent has been around for so long that is has a huge community of users and lots of guide to help you with the platform. It does everything you need from a events platform.

The workflow is a bit clunky, it can be hard to find exactly what you looking to edit as it could be under a heading you didn't expect it to be under.

I really like the bespoke building of events / tayloring

VAT issues sometimes when amending transactions the VAT option disappears

i love the ability to manage all aspects of the event through one cloud based software

lag times or when there is a system issue but its not often

The Cvent Event Management Platform is so easy to use! The team at Cvent sets you up for success, training you and your team to build your own registration systems and event emails. This allows you to have full, customizable control of the product and create a seamless and branded experience for your users.

The cost is a bit higher than some other platforms, particularly if you only have limited use for the system.

User-friendly and customizable. Also the customer support.

n/a I haven't had any issues that would cause me to write any cons.

I do like how the customizable features are
The customer service is legit
The platform is easy to use
Their web registration is a 100% the best

Nothing really is wrong with cvent it is genuinely the best

Cvent Event Management makes it super easy to schedule and reschedule virtual, in-person and hybrid events in one place.

The vendor ensures there no issues for 24/7 through version control and bug fixes.

Whether we're hosting an event for 5 or 5,000 cvent registration helps us streamline our registration process and turn a manual or complex process with ease. We can then do post-reg reports, follow-ups and cross-event attendance analytics with ease.

Sometimes the need to create custom fields or the understanding of how to 'register on behalf of someone'. The one thing I think we dislike the most is if during set up you create a mandatory checkbox question (i.e. agree to our Terms and Conditions) you can't just edit the text if you find a typo, you have to delete it and start over.

I enjoy how user friendly Cvent event management is. Creating the mobile app, uploading attendees and sending emails are important for our job, and having it all in one place is convenient!

At this time, there are not any major cons I have with Cvent. Sometimes the website can act up a bit when adding attendees, however, that happens with all websites and customer support is helpful.

Cvent Event Management works with you from the start to the end of your event, allowing you to have a good working picture of even the largest-scale events.
The ease of use of Cvent features makes it a stress-free tool, which I know I can rely upon through my work.

Some of the features have become a little outdated, however Cvent is constantly working to update features, and they really listen to their customers about what is important to them.

I only used it for registration site building for the most part, but I know you can do many things with Cvent - they have a lot of tools under their umbrella that all integrate with one another.

The registration site building is not super customizable. I've used many platforms for this and this is my least favorite. The customer service is sometimes slow to respond, or just doesn't in some scenarios, and they don't cover everything - you can connect with someone and then they say they can't help you and send you to someone else.

Registration is pretty easy to set up. I wish there was a more linear path for creating an event or a checklist to use for some of the different parts.

Cost and ease of customization. It seems that you may need some coding experience to really get the most out of building the registration site and the attendee site and app are even more limited.

I use cvent event management daily. It's incredibly helpful for events where you need to register several attendees and collect their data.

It can be tedious at times to set up a website and makes changes.

It is a great tool for the overall event management process

Some of the email functions are very limited. Once you select an audience for an email you cannot update it

-easy to host mulitple sessions-easy to build website and attendee hub

-there is not a direct integration into Hubspot

The platform is easy to use for the smallest or largest of events. You can capture all of the information needed to have a successful event.

It can be difficult to understand the language being used often researching features to better understand the set-up. The language isn't as intuitive as I would like.

I love Cvent and can't say enough good things about it. We present live, virtual, and hybrid events using the Attendee Hub. We use it to market and promote events, collect attendee registration, speaker and vendor documentation, video streaming, and on-demand catalogue. In addition, we are able to generate easy and professional reports to share with staff and stakeholders. Attendees have reported very positive experiences and our events look very professional. It has also helped with planner efficiency.

There is not much that I don't like, but there is a bit of a training curve that has at times been a barrier for new users. Cvent provides robust training resources to assist with training.

easy to manage events, especially registration.

lack of customization, a lot of templates look very cookie cutter.

Cvent is easy to navigate! I have used Cvent at all of the hotel brands that I have worked for, in the many years that I have been in Hospitality sales. This is the most user friendly, easy to understand program on the market!

I would have to say that the only thing that I would improve would be the client decision information for all RFPs. The decisions are not always communicated to the venues that bid on the piece of business.