an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)
That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).
Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better
This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.
It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.
Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.
Easy to use, customized features
Free version offers good enough features without the price
We just integrated Piwik into our CRM software for general field services. It is amazing the data we were missing out on before using Piwik. Very happy with the results of the product.
Self hosted, so only you have access to your data,
Can setup different plugins from the marketplace
Expensive plugins on the marketplace, that should be free ( they are basic for analytics )
Constantly upgrading and maintaining the software versions