Avis clients sur Sailthru by Marigold
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11 avis
- Secteur d'activité : Automobile
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Our company uses Sailthru to create information on the effectiveness of ads in our e-newsletter...
Publié le 28/12/2021
Sailthru gives the most information of any solution I have tried before. It enables us to tailor...
Sailthru gives the most information of any solution I have tried before. It enables us to tailor analyses to the individual customer and the data the customer wants. Sailthru enables us to produce statistics from numerous accounts, so it can be used for all parts of our organization.
Avantages
We were capable to fulfil the majority of our objectives as a full mailing platform even without requirement for extra IT or product design personnel. It enables us to provide precise and thorough information to our clients, allowing them to make smart judgments about which publications and days of every week work greatest for business. Sailthru is incredibly useful to our team because we conduct a lot of reviewing.
Inconvénients
Sailthru is ideal for anybody who need thorough and accurate reports to clients or teammates. Nonetheless, it is less suited when seeking for engagements and interactions, because we generally have to utilize OpenX to get such data.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
ESP for scaled newsletter sends
Publié le 09/08/2023
Avantages
Analytics is more or less understandable
Inconvénients
Customer support, sophisticated coding is not guided / supervised. There are no automated reports
Alternatives envisagées
MailchimpPourquoi passer à Sailthru by Marigold
It is a scaled solution popular among publishers- Taille de l'entreprise : 51–200 employés
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Provenance de l'avis
Note globale
Unsatisfied with reliability of product & customer service
Publié le 05/12/2014
The feature set seems (and is) very good - split-testing transactional emails; very intuitive email...
The feature set seems (and is) very good - split-testing transactional emails; very intuitive email nudge systems; personalized send time; etc. We have experienced almost constant problems with the reliability and bugginess of the product: uploads and downloads get stuck often, reports don't run correctly often, we had (single) incidents where code in subject lines wasn't resolved correctly and even twice that we weren't able to send campaigns for 2-3 days. That's an absolute deal-breaker in my opinion for an email marketing tool, paired with the fact that they are not seeing that as a problem and are not willing to work with you on considerations for their fall outs. It takes their support/sales staff at times week to get back to you.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Excellent platform for email marketing with advance automation and analytics
Publié le 27/09/2021
Avantages
Sailthru is an excellent platform for email marketing and automation with advance analytics feature. We can build email templates using drag and drop feature. Sailthru supports dynamic email content. The user intefaceis great
Inconvénients
*customer support take more time then usual to solve issues
*Limited condition available for list segmentation
*Email templates builder is poor
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Not Bad made job easier!
Publié le 31/03/2019
Avantages
I loved being able to build have everything together and use it simultaneously. I was able to keep track of my customers so much easier.
Inconvénients
It seem to slow down my system. It was boggy
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
A very important tool for a newsletter-focused company
Publié le 07/12/2017
Avantages
This software lets our company run all of its newsletters for our various properties, and is extremely flexible in separating out our lists. It's also been helpful for maximizing our send rates and minimizing deliverability issues with the email services providers. Their customer service knows what they're doing, and they often run webinars to help further optimize and use their many features.
Inconvénients
The double verification to sign in can be a bit annoying. I'm also not sure if the clicks data from the heatmap is 100% accurate some of the time.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great platform but needs improvement in customer service
Publié le 20/11/2018
Avantages
Ease of use, constant updates, a lot of training and webinars available
Inconvénients
Not enough personalization, reps need better customer service Skills
- Secteur d'activité : Assurance
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good platform, but customer service needs to improve
Publié le 26/11/2019
Overall happy with the product itself but as mentioned, customer service is bad.
Overall happy with the product itself but as mentioned, customer service is bad.
Avantages
The interface is the best feature as it is very simple and doesn't take long getting to grips with it. The analytics available are very good too.
Inconvénients
Customer service is quite poor. If they improved this side of the business they would have a great product on their hands. Unfortunately this side of things lets them down in a big way.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great Software
Publié le 11/06/2020
Overall, this platform is helping us meet our needs and understand our audience.
Overall, this platform is helping us meet our needs and understand our audience.
Avantages
Advanced software! We use into send to send personalized emails to many lists based off of interests. The analytics really helps us understand our adueince with good details.
Inconvénients
There is a bigger learning curve to this platform since theres a lot to learn. Could use some UI updates and would like to be able to sort by lists.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Important for tracking progess of newsletters
Publié le 15/10/2018
Avantages
Simple and easy to use user interface
Formatting display looks with charts and graphs included
Gets better results in case of analytics and content managing
Inconvénients
Customer support is ok(delay in getting reports for issues
Provision of filters(date created,modified,newest etc) is required in finding old records
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 501–1 000 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Publié le 31/01/2016
