Avis clients sur isolved

isolved

Gestion de la main-d'œuvre.

Note globale

3,9 /5
(469)
Rapport qualité-prix
3,8/5
Fonctionnalités
3,9/5
Simplicité d'utilisation
3,8/5
Support client
3,7/5

75%
des utilisateurs recommandent cette application
Classer par

469 avis

Heidi E.
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Multiple Features

Publié le 06/08/2018

Avantages

- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Inconvénients

You can access the website via mobile or app but they don’t have all features available.

Talitha
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Non-Profit Payroll Review

Publié le 05/05/2023

Overall, we enjoy using the software and it works for us. Our customer service reps are easy to...

Overall, we enjoy using the software and it works for us. Our customer service reps are easy to work with and quick to respond to anything that can be taken care of at their level. The less timely responses are when questions/challenges have to go to higher levels of service.

Avantages

It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.

Inconvénients

There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.

Réponse de isolved

Hello! Thank you for taking the time to write this thoughtful review of isolved. We appreciate you and your business! Please feel free to contact me at mcotton@isolvedhcm.com should any issues arise in the future.

Justin
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great!

Publié le 06/11/2023

Avantages

I was happy with my overall experience of Isolved! A lot to learn!

Inconvénients

It's a good tool for what I had to use it for, it's been fantastic.

Robert
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 0.0 /10

Doesn't work

Publié le 16/10/2023

Terrible. Filing complaints with my DOL.

Terrible. Filing complaints with my DOL.

Avantages

Nothing. Everything has been a chore or hasn't worked

Inconvénients

Doesn't load. Sign up and login are a chore and require you to digitally sign a contract with I solved to use the service. All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims. Absolute garbage. Load screens and web design are sub par for a professional business.

Réponse de isolved

We apologize for your experience with isolved and that we haven't met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Exceptional Customer Service

Publié le 02/10/2023

When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of...

When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we implemented Unanet and I worked with iSolved to connect the two systems and worked with [sensitive content hidden] to get a few little things sorted out for payroll reporting, it become a much better system. I think it takes finding the right combo of HRM and accounting software and taking time to speak to your representative to get iSolved working for you at it's best.

Avantages

I love my customer service team! [sensitive content hidden] is always there to help out and either knows how to fix my problem or knows who to connect me with to get it remedied. The system itself is also overall easy to use and learn. Payroll and PTO management are super easy with iSolved. We use Unanet for timekeeping and are able to import our timesheet information directly into iSolved to process payroll! iSolved creates all the reports I need for financial records and also produces the payroll Journal Entry for Unanet for me! Lots a little features in iSolved that really help me save time!

Inconvénients

I'm a little disappointed about the Reporting feature and the Report Writer. It does well enough, but I with the writer were a little more intuitive. I also with the Reports had a better description of what they have in them.

Tina
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good choice

Publié le 09/03/2023

Positive, we have enjoyed very pleasant and knowledgeable customer service. We can make an online...

Positive, we have enjoyed very pleasant and knowledgeable customer service. We can make an online appointment with our account manager, he can share his screen and either fix issues on the spot, show us how to do something or accelerate ongoing issues up the ladder.

Avantages

The payroll processing and access for employees is what sold us. We can be confident that payroll is done correctly and precisely.

Inconvénients

Training, there was so much training up front that it became muddled. Also, too many different screens to access with different screens. As the main admin, I would like to toggle through general areas without signing in again. For some reason, it glitches often when trying to get into share and perform. Also, for Share and Perform, the training has really lacked. We were told we would have the option of a store at the beginning, then told that wouldn't open for a while, until we put it on the back-burner and are having a hard time restarting. Personnel changes and we need each person to receive adequate training.

Réponse de isolved

Tina, Thank you for taking the time to review our solution! We LOVE hearing that you often get the support you need. If you still require assistance with Share and Perform, or wish you could take a deeper dive, please contact your dedicated CSR and Team, and they can get you scheduled for additional support asap!

Michelle
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

iSolved is a good product, easy to use and they have great customer service.

Publié le 17/05/2023

Good experience

Good experience

Avantages

I like the customer service because they will take all the steps needed to help you.

Inconvénients

Some features are not yet in place, but they do take feedback and I do see things being implemented.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir isolved 

The reporting features were not as good and the cost.

Logiciel antérieur 

Paylocity

Pourquoi passer à isolved

ADP was too expensive
Susen
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Incompetent and Rude about it!!

Publié le 04/01/2020

RUN! Terrible attitude /rude / cold staff. Staff is confused and not very knowledgeable in their...

RUN! Terrible attitude /rude / cold staff. Staff is confused and not very knowledgeable in their tasks. Our rep, [SENSITIVE CONTENT HIDDEN], did not know the difference between "gross" and "net" payroll. They made HUGE mistakes on our payroll, taking double deductions from all our workers and when we contacted a supervisor we were told WE(?) made the changes to THEIR system. They refuse to take any responsibility for their errors. All we did was upload the form they gave us to complete. Clients have NO ACCESS and CANNOT MAKE CHANGES to their system! But we were blamed for changing their system analytics!! Really!? Although we had to pay them for their "services" we ended up writing the checks by hand and having to mail them out. Our workers were LIVID. In our previous payroll we sent funds of $100K which they stated we needed to resend. We needed to get a loan as they did not send back our initial payroll funds. We ended up paying double for wire transfers while $200K in payroll sat waiting for them to accept. They rejected our funds and made us resend! This firm made SO many mistakes, treated our employees and management with such disrespect, and cost us unnecessary time and money due to their many mistakes. Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn. Look elsewhere for a payroll company and save yourself the agony of working with their unprofessional and rude staff! Still waiting for a call back from their management to straighten out thei

Avantages

They paid our workers on time. Usually had MAJOR mistakes and errors. but payment was fast.

Inconvénients

The staff at ISolved.
When THEY make errors and we've called for solutions- it's apparent we are bothering them.
ISolved can't solve anything. No responsibility, no compassion.
Communication was misery in trying to work with them.

Siara
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

isolved Review

Publié le 04/10/2023

Avantages

Isolved has many features and capabilities that other software do not. Once set up, things can be found and utilized relatively easily.

Inconvénients

To set up workflows and processes can be challenging at times due to fields being in different areas throughout isolved. When implementing new processes, all fields and paramaters should be located in the same place or linked to the rest.

Réponse de isolved

Thank you for taking the time to leave this review of isolved! I have sent your feedback/suggestion of all fields and parameters being located in the same place when implementing new processes to our development team.

Lacey
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Isolved opinion

Publié le 20/11/2023

Avantages

The way it’s easy to understand and everything is broke down for easier understanding.

Inconvénients

Nothing really the time card part could be confusing at times depending on ur hours and ur job schedule.

Michelle
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Product for the Money!

Publié le 25/09/2019

We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits,...

We are utilizing the complete iSolved HRIS modules with the exception of MOJO. Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.

Avantages

I like that it is user friendly, and that iSolved continues to upgrade their features because they are listening to their customers requests. Administratively, I have found this system to be much easier to use than previous HRIS systems. The implementation team was great!

Inconvénients

That salaried employees cannot use the absence function because it is tied to payroll. For our company, our salaried employees need to be able to change approved time off after payroll has been run, which unfortunately locks down that time frame, so we are forced to use our old HRIS system to track salaried emloyee PTO. Also, there is no one single place that has transparency for employees to see all of their time off accruals and transactions. Also, does not do payroll in Canada.

Tracy
Note globale
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

From an isolved supporter :)

Publié le 01/04/2022

Excellent, nothing buy excellence :)

Excellent, nothing buy excellence :)

Avantages

At my previous employer I helped make the selection and implement isolved and it was so nice to work with the isolved implementation and customer service team. We had isolved timeclock, payroll, benefits elections, onboarding and ACA at my previous. When I started my new position the company was only using isolved for payroll processing and that was it. In the first year we changed to isolved time, added onboarding, benefits elections and ACA in twelve months time. Just recently we added the 360 integration for our 401K plan as well. Each step felt like someone was inhouse assisting me through each part of the implementation. I didn't have a worry since this was my second time doing this and I knew what to expect and boy did they deliver.

Inconvénients

Nothing to report at this time. With isolved philosophy of constantly improving their program there is little time to worry about anything that may not be functioning to my standards. It's like they are reading my mind :)

Lisa
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

iSolved Cares!

Publié le 29/09/2022

I love iSolved and my customer service team. I am the only HR and payroll person for 130 employees...

I love iSolved and my customer service team. I am the only HR and payroll person for 130 employees and I could not survive without them!

Avantages

iSolved customer service is excellent and attentive. They are alwasy moving forward to stay ahead of trends and needs. They listen to their customers and they respond in a timely manner. The software is easy to use even across multiple EINS.

Inconvénients

If I have to come up with something, I'd say, I'd like to see them to enhance the storage and organization capabilities of the library in Share and Perform more like a true intranet,.

Alternatives envisagées 

Paycom, ADP Vantage HCM et Paycor

Pourquoi choisir isolved 

Cost, better custom reporting, and ease of use.

Logiciel antérieur 

Namely

Pourquoi passer à isolved

Overall better product for the cost.
Lori
Note globale
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

I chose iSolved over ADP

Publié le 16/07/2023

I have been happy with iSolved. I temporarily switched to ADP because I was told it would serve us...

I have been happy with iSolved. I temporarily switched to ADP because I was told it would serve us better, and I learned quickly it was not the right service for us. I went back to iSolved. There were some hiccups with that, like the pricing went up and we lost one of our services. I like the administration side, but some of the employees struggle with the AEE on the phone (slow connection to punch in/out for example).

Avantages

The customer service is more convenient than that of other services I have used in my position, and it's critical that I receive timely answers for payroll and benefits. I also like that I know where to go to find all kinds of reports.

Inconvénients

I don't like the pricing structure, and I don't like that if we need other service add-ons that the fees are somewhat outrageous depending on the service. I would like to be able to put everything together, we as a non-profit we cannot budget for some of the more exorbitant items (HR help). Some reports are too detailed and don't come in Excel format.

Réponse de isolved

Hello Lori! Thank you for taking the time to leave this review of isolved. We are happy to hear that our customer service team continues to be a great resource & support system for your business.

Holly
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

HORRIBLE customer service

Publié le 23/10/2019

Zero benefits. See Con's abov.

Zero benefits. See Con's abov.

Avantages

Honestly, there is nothing that sets this software out.

Inconvénients

The customer service is horrific. The tenure must be extremely low because I generally know more than the person I speak to. I've been lied to (my supervisor has stepped out so you can't speak to them now) on two occasions. I've emailed my concerns (there is no phone number to speak to your 'rep', you have to call into the main customer service) and had no response. When I finally do get a response, they apologize that that rep is no longer with the company and my concerns remain unresolved. I would like to warn every company out there that iSolved has changed and is no longer client-friendly.

Alternatives envisagées 

Quickbooks Online

Pourquoi choisir isolved 

We outgrew Quickbooks

Logiciel antérieur 

Quickbooks Online

Pourquoi passer à isolved

They purchased a small company that did payroll for my former company. I wouldn't choose them again.
Kimberly
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

ISolved Products

Publié le 27/09/2022

It is a good system that is easy to use. It is completely customizable for any unique situations.

It is a good system that is easy to use. It is completely customizable for any unique situations.

Avantages

ISolved is user friendly. It can be customized for unusual pay structures and multiple pay structures within the same company. It is packed full of useful reports that are already loaded, or you have the ability to build a custom report as well.

Inconvénients

There have been a couple of glitches regarding third party payments that have caused some problems. ISolved has been very quick to get those glitches corrected as quickly as possible.

Alternatives envisagées 

Paychex Flex

Pourquoi choisir isolved 

They were going out of business.

Pourquoi passer à isolved

It was recommended by the company that we used prior.
Gina
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love this HRIS!!

Publié le 19/09/2022

LOVED the team and the dedicated reps. For sure best service around for such a wonderful tool!

LOVED the team and the dedicated reps. For sure best service around for such a wonderful tool!

Avantages

Robust and super easy to use - very user friendly!

Inconvénients

Would be nice if there was a built in expense feature too!

Alternatives envisagées 

ADP TotalSource

Pourquoi choisir isolved 

The service was horrible from ADP

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à isolved

Better price point. Better customer service!
Marcia
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Still learning and working through processes

Publié le 30/03/2022

Pleased with the product

Pleased with the product

Avantages

Easy to integrate, but there were a few items we thought were included that hadn't been done.

Inconvénients

So many steps in setting up shifts, rules, etc. Confusing to try to get through all of them.

Diana
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

iSolved is quality HRIS for small to mid-size business(es)

Publié le 31/03/2022

Tax department is very slow to respond to requests or questions. Multiple emails back and forth...

Tax department is very slow to respond to requests or questions. Multiple emails back and forth with no call to the client. Would like to see SLAs for all functional areas as it relates to the customer experience.

Avantages

Automation (workflow) - ease of access for the employee, reporting capabilities.

Inconvénients

lack of test employee(s), test environment for administrators

Krissi
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

No Communication

Publié le 03/05/2017

They do not return your phone calls!!! We first called to try and get more licenses and were...

They do not return your phone calls!!! We first called to try and get more licenses and were transferred to different people who never returned calls. After that we decided to go with another system due to not being to get return calls to get all of our employees licensed. We then called back and left messages to call back and neither ever did. Finally, we sent emails in requesting to talk about the cancellation and a transition period. 1 month later we received an email back saying our service was canceled. Finally called and got a hold of the customer rep who said "oh yeah I just got an email from finance forwarded to me that you guys wanted to cancel" we had to explain we wanted to work on transition period, had someone actually returned phone calls then they would know. Our bill was paid through the end of the month so we wanted to keep services until then. He set us up to cancel at the end of the month. We tried calling customer support the week before canceling to see if we need to do anything else, also we were using them until the end of the pay period and wanted to know what we needed to do to pull the last of hours. NO ONE RETURNED OUR CALLS AGAIN. Luckily we logged in at 11:30 pm on 4/30/17 and pulled and hours summary, as the next morning we were unable to pull any other reports. The problem is we are a 24/7 facility and this caused issues. This was one of the worst companies we have tried to work with.

Avantages

The system was easy to learn, their support team was very friendly. I don't have anymore pros to add to this.

Inconvénients

Their customer service, sales and financing team are terrible. They do not return phone calls or assist in anyway. Reports are not user friendly.

Patrick
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not for small business

Publié le 24/04/2023

They Lock you in a contract beware. If you need HR this is for you. As a start up this was way to...

They Lock you in a contract beware. If you need HR this is for you. As a start up this was way to expensive and was sold on all it could do. They spend tons of time setting you up so prepare on lots of onboarding. My major gripe is setting me up without a California tax ID. I sent my Fed ID thinking that was it not being a payroll -professional. They open my account did my payroll and accrued my taxes. Months later refunded my state tax saying there was a problem. After back and forth it was the tax ID and I was hit for 5k plus in penalty’s by the state. Their contract covers them so suck it up. After many emails and months I did get 1700. I had HR and didn’t need it as well didn’t find a benefit at all. I was charged a cancellation fee over 1K and forced to renew contract to extend it. If your a small business don’t make the mistake of this company.

Avantages

None better payroll and more small business friendly

Inconvénients

Expensive not your best choice as a start up or restaurant

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à isolved

Salesman

Réponse de isolved

We apologize for what looks like miscommunication with you. Our tax manager would like to speak with you to discuss your items and your experience. Please feel free to contact me at mcotton@isolvedhcm.com so we can connect you with them!

Lisa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A More Simplified System

Publié le 03/05/2023

My overall experience with iSolved is great. It has simplified my HR and PR fuctioning.

My overall experience with iSolved is great. It has simplified my HR and PR fuctioning.

Avantages

I love that the employees can be more active in their time tracking and PTO tracking, payroll is fairly simple and customer service is great

Inconvénients

I think that creating your own reports could be simpler

Ashley
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Great for Small/Mid Sized Companies

Publié le 14/12/2018

With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when...

With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.

Avantages

I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.

Inconvénients

Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.

Stacey
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One of the Best Payroll Products We've used

Publié le 11/04/2022

Wonderful experience and very helpful staff

Wonderful experience and very helpful staff

Avantages

Very user friendly and everything in in one place for the administrator. Not constantly having to switch systems and have multiple log ins. We are able to upload our commission and no longer do manual entry.

Inconvénients

Report writer can be confusing at times.

Alternatives envisagées 

QuickBooks Payroll

Pourquoi choisir isolved 

To many errors in payroll and the system was not user friendly.

Pourquoi passer à isolved

Ease of use and features
Patsy
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

NC Customer Review

Publié le 20/09/2021

Overall our experience with iSolved is proving to be a good investment.

Overall our experience with iSolved is proving to be a good investment.

Avantages

Is very much a one stop shop. We do not have to have multiple vendors in order to meet all of the data collection and employee management that is required.

Inconvénients

Screens with too many functions. Would rather have more screens to complete than having multi functions on one screen that have to be completed.