--- description: Close : qu'en pensent les utilisateurs ? Lisez les avis sur Close, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Close - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/107/voip/software) > [Close](/software/91339/close-io) # Close Canonical: https://www.getapp.fr/software/91339/close-io Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/91339/close-io?page=2) > Close est un CRM (Customer Relationship Management) d'engagement de vente qui aide les PME à convertir plus de leads en revenus. Avec sa plateforme multicanal, Close vous permet d'envoyer des e-mails, ainsi que d'appeler et d'envoyer des SMS à vos leads depuis votre bureau. Grâce aux outils de productivité (rappels de tâches, numéroteur avancé), vous atteindrez plus de leads, en effectuerez le suivi plus régulièrement et clôturerez plus de ventes. > > Conclusion : 164 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 164 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Elastic - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 35,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Espagne, France, Inde, Italie, Japon, Mexique, Portugal, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse des campagnes - Analyse visuelle - Application mobile - Authentification unique - Automate d'appel - Automatic Outbound Dialer - Automatisation des processus et flux de travail - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Bibliothèque de contenu - CRM - CRM Integration - CTI (couplage téléphonie informatique) - Call Whispering ## Intégrations (85 au total) - ActiveCampaign - Airtable - Allegrow - Asana - Bento - Better Proposals - Breeze - Calendly - ChatGPT - Claude - Clay - Convin - CozyRoc SSIS+ Components Suite - Custify - Customer.io ... et 70 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) - [Logiciels d'aide à la vente](https://www.getapp.fr/directory/605/sales-enablement/software) ## Logiciels similaires 1. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [HubSpot Sales Hub](https://www.getapp.fr/software/101107/hubspot-saleshub) — 4.5/5 (497 reviews) 3. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24046 reviews) ## Avis ### "Great Sales Tracking Management" — 5.0/5 > **Jordan** | *14 décembre 2018* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use. Also being able to call directly from the software and have the calls recorded and task creations are very simple. > > **Inconvénients**: The user interface could use some improvement. The flow of things can sometimes get a little chaotic so creates extra time to learn the system. > > Close.io is great for tracking leads and customer bases and the communication timeline as well. ----- ### "Works as promised" — 5.0/5 > **Samantha** | *11 décembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company. > > **Inconvénients**: I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing. > > Close has been great and their customer support is really awesome. ----- ### "Good For A Small Sales Team, in The Early Days" — 3.0/5 > **Utilisateur vérifié** | *7 mars 2019* | Logiciels | Taux de recommandation : 6.0/10 > > **Avantages**: - really easy to use - stripped down to the bare minimum, not many tabs for the sales team to navigate - new email chain function is impractical as it's a manual task to set up for so few sales contacts - customer support a few years ago was bad but has improved greatly - price > > **Inconvénients**: - hard to extract data in a meaningful way. The search functionality is quite rudimentary - data analysis is barely existent - insufficient tagging - feels like a doctored spreadsheet with nicer formatting but less usability > > On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products. ----- ### "Has worked really well" — 5.0/5 > **Martin** | *27 janvier 2016* > > **Avantages**: Fast and easy to set up. Great customer service. Transparent costs. > > **Inconvénients**: Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons. > > We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were: 1. Scalable (Apt for Small and Medium Businesses) 2. B2C focus 3. Lead integration 4. Mail integration 5. Phone integration (including possibility to store calls) 6. Easy to use 7. Reminders 8. Spanish would be a plus 9. Good and fast ROI I studied 36 different options before making my choice and I demoed 6. My finalists were Pipedrive and Close.io. But I found Close.io being the better one. It's really fast and easy to use and very easy to adapt as we want. So far I'm very happy. The only things so far is that it's a little bit complicated to get a Colombian phone number but that's not Close.io's fault. It's because of the carriers here. The other was the Spanish but it wasn't sch a big problem since you can name many things yourself. It excelled in everything else. It also seems to be easy to export the day we decide to swith to another platform (if we do). ----- ### "Excellent - Would recommend to anyone building a sales team" — 5.0/5 > **Justin** | *9 mars 2015* > > **Avantages**: History of interaction with customer, one touch communication, live help chat > > **Inconvénients**: Managing inbound emails and email templates > > I have tried out a handful of CRMs, and they all have their pros and cons. I've found Close.io to be the best and most flexible CRM for our growing sales team (It has grown with us as our sales team tripled in size). There are two things I particularly love: The first is the timeline / history of interaction with a customer. It makes it super easy to quickly get caught up on a relationship with a client before talking to them. When trying to close a deal or when a customer has a problem, this has been invaluable. We have also connected Close.io to our support ticketing system, so I can track all communication (even non sales) that a customer has with our company which is a big help. The second thing I really like is the one touch call / email. It makes it extremely easy to communicate with the customers and saves me time. Although to be fair, there is also room for improvement. It is a little bit challenging to manage your emails completely from Poll Everywhere as it's hard to track all inbound emails. I also wish they would improve the way they organize their email templates. After you have a few sales reps each with their own templates, the list can grow very quickly. Overall, the pros far outweigh the cons and I would definitely recommend Close.io to anyone looking for a CRM. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/91339/close-io?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91339/close-io) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées