--- description: Lightspeed Retail : qu'en pensent les utilisateurs ? Lisez les avis sur Lightspeed Retail, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lightspeed Retail - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/195/point-of-sale/software) > [Lightspeed Retail](/software/91305/lightspeed-retail) # Lightspeed Retail Canonical: https://www.getapp.fr/software/91305/lightspeed-retail Page : 1/40\ Suivant: [Page suivante](https://www.getapp.fr/software/91305/lightspeed-retail?page=2) > Lightspeed Retail est un outil complet de gestion des stocks au PDV (point de vente) qui simplifie les tâches fastidieuses comme la gestion des stocks et des employés. Accédez à des rapports de vente détaillés en quelques minutes et utilisez les profils de clients intégrés pour fournir un service personnalisé qui augmentera la fidélisation des clients. > > Conclusion : 975 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 975 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Lightspeed - **Pays**: Montreal, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 109,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), iPad (mobile) - **Langues**: allemand, anglais, français, néerlandais - **Pays disponibles**: Allemagne, Australie, Belgique, Canada, France, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Suisse ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Achats et réceptions - Audit de l'inventaire - Automatisation des commandes - Automatisation du marketing - Barcode/Ticket Scanning - Base de données de clients - CRM - Caisse pour détaillant - Carte de fidélité - Catalog Management - Catalogue de produits - Champs personnalisables - Clock In/Out - Codes UGS et UPC - Codes-barres et RFID - Commerce mobile - Comptabilité ## Intégrations (76 au total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager - Craftable ... et 61 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse](https://www.getapp.fr/directory/195/point-of-sale/software) ## Catégories connexes - [Logiciels de vente en ligne](https://www.getapp.fr/directory/97/shopping-cart/software) - [Logiciels de caisse](https://www.getapp.fr/directory/195/point-of-sale/software) - [Logiciels de gestion de points de vente](https://www.getapp.fr/directory/198/retail-management/software) - [Logiciels de gestion de stocks](https://www.getapp.fr/directory/324/inventory-management/software) - [Logiciels de caisse sur iPad](https://www.getapp.fr/directory/835/ipad-pos/software) ## Logiciels similaires 1. [Epos Now](https://www.getapp.fr/software/106871/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.getapp.fr/software/8275/shopify) — 4.5/5 (6670 reviews) 3. [PayPal](https://www.getapp.fr/software/91263/paypal) — 4.6/5 (26304 reviews) 4. [RetailEdge](https://www.getapp.fr/software/128123/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.getapp.fr/software/125371/shopify-pos) — 4.6/5 (239 reviews) ## Avis ### "After Two Years - Lightspeed Remains The Best In All Categories" — 5.0/5 > **Sean** | *29 mai 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process. We submitted specific questions in writing. All of our questions we answered in detail in less than 24-Hours. The sales team knows their products and knew my industry. In fact, most of our distributors catalogs are already pre-loaded into their system. The transition from our other popular POS was relatively easy, especially in comparison to our previous transition. The Lightspeed team was always there to help and even anticipated needs before I knew them. The inventory system and purchase order system work well. > > **Inconvénients**: The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have. We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at. > > Lightspeed has literally saved us 20-30 hours per week. It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations. In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things. Lightspeed is not one of them\! ----- ### "Over promise, under deliver" — 4.0/5 > **anna** | *20 mars 2024* | Vente au détail | Taux de recommandation : 2.0/10 > > **Avantages**: Lightspeed has the basics complete. Matrixes, easy sku set up and fairly intuitive POS. > > **Inconvénients**: The customer service is terrible. The team is constantly selling new add ons that don't work and then no one every responds. Overall, I have felt the system does not do what they say it does. For example, we were sold on a shopify integration, which is not true. We were also sold that their reporting is great. It is not only terrible, but you have to pay a lot more for any reports that give you actual information (like inventory valuations). > > Overall, I have had a really negative experience with Lightspeed. Their account managers are not helpful and rarely answer. The company is focused on sales and add ons and not improving the product or ensuring the system does what retailers want / need ----- ### "Some good capabilities, poor customer service." — 2.0/5 > **Guy** | *23 décembre 2024* | Vente au détail | Taux de recommandation : 3.0/10 > > **Avantages**: Canned reports were good, Intuitive for the most part. > > **Inconvénients**: Very lacking in customer service. Unwillingness to meet specific requirements, dismissive. > > Very poor customer service. Issues with inventory management. High turnover of account managers, no follow up from supervisors. ----- ### "Best POS System in the Business" — 5.0/5 > **Utilisateur vérifié** | *1 mai 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. > > **Inconvénients**: I don't have any comments for this section > > We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size. ----- ### "Lightspeed at the speed of light\!" — 5.0/5 > **Utilisateur vérifié** | *28 novembre 2019* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Easy setup with great support from staff. Great reporting capability. Easy to set up users, products, etc. Great support staff who will help with any and all issues at any time. Can handle almost any need that a restaurant has. > > **Inconvénients**: Longer learning curve than some other systems but with practice is becomes easy to use. > > We have had a great experience with Lightspeed. It gives us the reports that we need to run the business efficiently. The waitstaff can easily take orders and payments without any problems. ----- Page : 1/40\ Suivant: [Page suivante](https://www.getapp.fr/software/91305/lightspeed-retail?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91305/lightspeed-retail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées