39 avis

Veeqo

La définition gratuite de marques de commerce de détail sérieuses.

4,2 /5 (39 avis) Donnez votre avis !

Note globale

4,2 /5
  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Fonctionnalités
77%
des utilisateurs recommandent cette application
39 avis
Samuel P.
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best order processing system.

Publié le 17/01/2017

We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.

Avantages

Shipping integration.
Two-way communication between integrated channels.
Custom invoices etc.
Easy to use and to teach other staff members.
Customer service both over the phone and via email is fantastic.

Inconvénients

Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency.
Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.

Jay P.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A replacement for so many services rolled into one!

Publié le 18/09/2019

So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.

Avantages

The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!

Inconvénients

Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.

Réponse de Veeqo Traduire en français

Hi Jay,

Thank you so much for taking the time to post this review, we really appreciate it - and your feedback means a lot to us!

It's really great to hear about your positive experience with Veeqo.

We look forward to growing with you for years to come.
Thanks again,
Anwen

Chetan S.
Note globale
  • Secteur d'activité: Automobile
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

A truly pathetic piece of software with arrogance at the top level

Publié le 30/06/2020

Something I would rather forget about.

Avantages

There really is nothing I could commend. It is not fit for purpose.

Inconvénients

Where do we start!

Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer.

I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business.

If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily.

The speed of the software is like dial up.

You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold.

It is limited in functionality.

When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond.

The software is glitchy and really is expensive for its most basic of functionality.

Don't choose the fad of Veeqo.

They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot.

This really proves how customer service is lacking, and humility.

Let common sense prevail and take your business elsewhere.

Réponse de Veeqo Traduire en français

Hi Chet,

We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible.

It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly.

We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority.

Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users.

We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support.

We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world.

Best Wishes,

James

Paul J.
Note globale
  • Secteur d'activité: Internet
  • Provenance de l'avis

Note globale

Multi Channel Inventory Management

Publié le 06/03/2015

We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014.

Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system.

We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online.

Now with the Veeqo system in operation we are able to have cast iron control over our inventory management!

We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Avantages

Single Master Stock File
Simple Order Management
Multiple channel management
Excellent help desk support

Inconvénients

No product pushing yet!

Jacob N.
Note globale
  • Secteur d'activité: Vente en gros
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Veeqo has changed our business & allowed us to understand it so much better:

Publié le 06/07/2018

Veeqo helps us control stock, process orders and gives us a general overlook of our business.
I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc.

It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.

Avantages

Having used several other software Veeqo is by far the most User-Friendly.
Veeqo has so many features - I am impressed every day when I find another one.
Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff.

Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.

Inconvénients

I can honestly say there are ZERO cons.
I have used other platforms and this list will be very long for other platforms.

Mehmet K.
Note globale
  • Secteur d'activité: Supermarchés
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

all trouble

Publié le 23/03/2021

a) Since the order was shipped with Fedex we cannot print a return label for it
b) We cannot refund/return part of a kit, but only the whole kit

Avantages

We’ve listed below a number of issues that we’re having with Veeqo in different topics. Please read carefully. These issues are significantly important for us to run our business in peace. We’re hoping to hear from you soon with your resolutions to these matters promptly.
Regarding Conversion Kits
Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we’re unable to see the other equipments that does come with the conversion kits.
Another issue with the kits is that it doesn’t say the word “Kit” when we import or export the products to excel sheet.

As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn’t update the quantity for availability unfortunately.

Regarding Stock Management

When we try to push an item’s inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don’t want to sell that item on eBay.

Inconvénients

Regarding Shipping

The system doesn’t send return shipping labels as an email automatically to the customer’s email address. We have to manually download and send email one by one.
The second issue that we have with shipping is, it doesn’t create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn’t print the FedEx return label unfortunately

The last issue that we’re having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn’t show the price paid for the label unfortunately.

Callum R.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Inflexible pricing structures and feature sets

Publié le 08/03/2021

Frustrating and expensive.

Avantages

Nice interface to look at and looks slick on the front end.

Inconvénients

The inflexibility of the features that you need and the related charging mechanisms is hugely frustrating.

Their inability to listen to customer feedback and deal with very simple requests is quite something.

The experience and flexibility that was sold to us wasn't real unless you went to Enterprise.

If you're a high volume and low margin retailer their pricing structure is crippling.

We needed to do a custom integration with a certain shipping provider as we have a good rate, we were happy to do it and told it was possible pre-sales. When we came to do it, it turned out that we needed access to their Shipping API and they'd only do this on Enterprise despite us not requiring any of the Enterprise level features.

As you can imagine, the 'not advertised' pricing structure for Enterprise means one thing, it's very expensive. It was going to more than nearly quadruple our cost per month to simply get API access.

Speaking to our customer success manager was like banging my head against a brick wall... I explained several times what I needed and asked for pricing, he took a few days to finally give us some very vague pricing. I asked for more details, he didn't supply them.

Meanwhile, we'd spent another month's subscription with them due to the delays in getting answers.

We then go to cancel, oh, the cancel any time thing... Yeh, actually it's 30 days so you'll get charged again, you agreed in the T&C. Hardly a friendly approach to servicing clients.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Veeqo

Publié le 17/01/2017

I use Veeqo to process orders from woo commerce on my website. We are an SME in the food supplement industry with 4 members of staff that started 2 years ago. I wanted to cut down the time it took to dispatch orders through the royal mail DMO site one by one as you need to input all customer details which was very time-consuming. Veeqo seamlessly integrates all customer details uses a fraction time it did.

Avantages

Great customer support and integration with other apps.

Inconvénients

A few times has not updated with our website.

Dave W.
Note globale
  • Secteur d'activité: Vente au détail
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Great Software For Online Retailers

Publié le 31/07/2015

We had been running our online business for a few years before we started using more than one online sales channel (we used Amazon and eBay and now also use WooCommerce). This made things complicated and stressful, so we decided to implement a software to help us with our inventory. After some extensive research we settled on one of the biggest and most well known softwares on the market. Unfortunately, this didn't work out well for us because the system was complicated to use and the support offered wasn't very good. We heard of Veeqo from a friend who also sells online, so gave it a go because they seemed to really like the platform. Now we're using Veeqo every day to sync our inventories across Amazon, eBay and WooCommerce. We also use it to manage our orders and shipping, which we didn't intend on using at first, but it's actually saving us about 2 hours a day. Absolutely fantastic customer support too. Would definitely recommend to a friend.

Avantages

- The platform is intuitive and easy to use.
- The support offered is fantastic.
- The price is just right.
- Saves us hours per day.

Inconvénients

We haven't come across any cons yet. We've been using it for a few months now and everything has been working fine.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Veeqo

Publié le 23/01/2017

We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.

Avantages

Very easy to navigate, great customer care.

Inconvénients

Updates take 10 minutes

Darren S.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Frustrating and missing some key functionality to run an normal eCommerce store, very much...

Publié le 22/05/2018

We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do!

Works well for 3rd party channels, certainly not great if your business is more through your own website!!

Avantages

User-friendly interface with OK top-level reporting
Works well with 3rd parties channels, I think this is where the initial design and build has gone into!
Customer service seems like good guys but seems under a hell of a lot of pressure.
Integrates with carriers well.

Inconvénients

Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back.

Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate!

You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do!
When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated.
You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming.
It doesn't automatically allocate purchase orders
Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem.
You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.
A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.

Keith C.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Couldn't do business without it

Publié le 06/02/2017

Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.

Avantages

Easy to use
Intuitive
Just works!

Inconvénients

Price can be prohibitive for smaller eCommerce businesses

Peter B.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Avoid Veeqo

Publié le 03/09/2020

AVOID VEEQO
We’ve waisted months and thousands of pounds integrating Veeqo to our Magento 2 store. Technical challenges are expected but Veeqo have been useless at resolving things and communication with the development team is dire. We have been extremely patient and given plenty of time for issues to be resolved but in the end we have had to cut our losses and look for another alternative. Just some examples of the problems encountered are;

Stock syncing: Communication between Veeqo and Magento 2 is not reliable, stock cannot be syncing in either direction despite being advertised that this should be in real time.
Order syncing: Changes made on an order including having it shipped to not reflect on the other platform
Product syncing: All kinds of trouble with incorrect names, skus changed which causes chaos when picking and packing
Digital picking: A great idea but with many many flaws that reduce your customer service levels and cause warehouse confusion
Despatch system: Bugs and errors that you get used to but that are simply not intuitive to work with again causing customer service issues

The basics are there but Veeqo seriously need to address some technical difficulties and improve their response to business critical issues. After investing so much time in this system, staff training, hardware etc we really wanted this to work and we really really tried to give them a chance. But in the end we felt fobbed off with blanket responses from the system developers.

Avantages

Basic principle is good and works well. Technical bugs that don't get resolved let it down

Inconvénients

bugs throughout the platform especially with syncing to magento 2

Réponse de Veeqo Traduire en français

Hi Peter,

Thanks for taking the time to leave this review.

Sadly we cannot reply to your review in full as we are limited by character count on Capterra, but you will have seen our full in-depth response from both our support teams and our reply to your review on Trustpilot.

In short, there is no doubt you have already moved on, and we all really hope it works out for you and your team. I do want you to know though that our new Magento integration is now live, and the early signs are really positive. If you ever do want to revisit Veeqo as an option in the future, we would certainly love to hear from you.

Thank you also for the kind message you left for the account manager at Veeqo who had been looking after your account. I know he had been working hard to push to get things fixed for you as quickly as possible, but ultimately this was out of his hands. He asked me to pass on how much he enjoyed working with you.

Many thanks,

Duncan.

Ying X.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best ERP Solution for multiple channel selling

Publié le 21/04/2017

We have Magento, Amazon and Ebay shop. It was a big tech issue for us to integrate all into one inventory control system before. We've tried many other solutions like odoo etc.. None of them works. Fortunetly, we found Veeqo. Very impressive system. Easy to use. The way of inventory sync are amazing. And now we have a more accurate inventory system, no more back orders which saved a lot man hours to contact customers. For processing online order, Veeqo is the master. The system is integrate with our couriers - DPD and Royal Mail, only few click to generate the invoice, picking and shipping label. Much better than old school method - csv upload.

Veeqo also have both android and Apple apps, picking and stock taking becomes very easy now. The best part is their support team, solve the problem very quickly. A+++++, we would highly recommend Veeqo, worth every penny you spend.

Avantages

Mobile apps
Products and stock sync
Automation of fetching or mapping existing products from different online stores - Amazon, eBay
Easy to use

Inconvénients

nothing

Imran I.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great product potential - always getting better

Publié le 27/09/2017

Time saver - although expensive, worth it.

Avantages

Takes out a lot of the headache of shipping labels and despatch. Saves a lot of time overall. Good support from Vera. Good that there is an app too - which should be developed more hopefully.

Inconvénients

Doesnt work so good with XERO. Also a little buggy at times with some anamalies - but this is gradually improving all the time. The rest of the support team could be a little less dismissive at times and listen better...like Vera does.

Imrn I.
Note globale
  • Secteur d'activité: Biens de consommation
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Doesnt work with amazon well - esecially bulk shipping prime orders

Publié le 16/07/2018

BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Avantages

all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Inconvénients

end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility.

Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well.

another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

Neil B.
Note globale
  • Secteur d'activité: Articles de sport
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great transformed our business

Publié le 17/07/2017

Stock and Profit Control.

Avantages

Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

Utilisateur vérifié
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Integration Software for Amazon Marketplaces lacking in key functionalities

Publié le 30/01/2020

Overall, this sees to have less functionality than Webgility or other software.

Avantages

This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.

Inconvénients

However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.

Adam W.
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

10/10 flawless!

Publié le 24/02/2017

What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!

Avantages

Speed
Reliability
Ease of use

Inconvénients

Nithing

Mr n S.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Much better support and cheaper than the competition

Publié le 23/08/2018

I needed a postage software to replace my old one. This one is cheaper and may also be the bridge to my accounting software.

Avantages

It can get sales data from all my sales channels. The user interface is smooth and feels lightweight.
It organises all my postage.
I got a medium package and the Veeqo staff set it all up for me.
The support is from people who spoke to me on the phone or face to face on Zoom. Email was also available.

Inconvénients

The Xero connector did not do what I wanted. I think they are working on it and will get back to me shortly

Darren B.
Note globale
  • Secteur d'activité: Automobile
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best software I've ever used. Saves so much time.

Publié le 04/10/2017

Speed & efficency

It has even saved us accountancy fees and our accountant also has a login for Veeqo and downloads our sales straight into his accounting software.

Avantages

We switched to Veeqo in May 2017 and before Veeqo integration we were processing upwards of 20 orders a day manually. This software has saved us over 2 hours a day and that time has been used to grow the business. We have additionally set up a online business account with Royal Mail that we also manage through Veeqo having us additional time and money on sending customer orders.

Jason A.
Note globale
  • Provenance de l'avis

Note globale

Excellent Inventory Management and Shipping App

Publié le 10/03/2015

Veeqo has been amazing for making our shipping process run more smoothly - we are booksellers and receive hundreds of orders a week, and having Veeqo print our shipping labels automatically saves us so much time. Before, we would spend ages writing out our labels by hand but now we can have them all printed off for us, which is an absolute lifesaver. It's also been useful for syncing our orders and inventories over Amazon, eBay and WooCommerce (which was a pain to do manually every day!). Really love the software, don't know how we managed without it before!

Avantages

Love the software, really easy to set up and saves us loads of time shipping our orders. Integrates with our various marketplaces. Also much easier to use than some of the other softwares we tried.

Inconvénients

Could do with product pushing and more couriers but we are coping fine at the moment.

Richard C.
Note globale
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: 51-200 employés
  • Provenance de l'avis

Note globale

Couldn't live without... Quality product with amazing customer service.

Publié le 13/10/2014

I run a company which retails a range of products across a name of different sales channels, including Amazon, eBay and WooCommerce.

Managing orders from over 3 different channels was becoming a nightmare, dispatch times were slow - and a little short of chaotic.

Veeqo allowed us, after a very quick and easy initial setup, to suddenly pull all this information from different sources into one place - making our logistics team very happy people indeed!

In short - Veeqo has massively streamlined the order dispatch process and allowed us to focus on our core business. Coupled with outstanding customer service - it's a must have for our business.

Avantages

Works with WooCommerce (seems like a rare feature in competing application?)
Integrates seamlessly with all advertised sales channels.
Dramatically improves dispatch workflow.
Excellent customer support

Nicole J.
Note globale
  • Secteur d'activité: Vente au détail
  • Provenance de l'avis

Note globale

Great, easy to use and essential for our business

Publié le 09/04/2015

After trying to navigate so many different confusing inventory softwares, we finally found Veeqo - which is the perfect mix of power, efficiency and simplicity - and have stuck with it ever since. Veeqo was really easy to set up and simple to use, which was a breath of fresh air. We use it for processing our orders, managing and syncing our orders and inventories across our sales channels, and for printing our shipping labels in bulk (which is a huge time-saver!). It takes away all the worry and risk of error from the order process. Love the app, love the customer service, no complaints here :)

Avantages

Really easy to set up and use with a friendly and knowledgable customer support team who are always on hand to help us out. Integrates with all our online sales channels and even our accounting software.

Inconvénients

Like I said, can't find fault with it!

David J.
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

great service the setup is still on going but very help full

Publié le 30/04/2018

user friendly and eliminate user errors

Avantages

the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Inconvénients

at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried