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194 avis
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Logiciel globalement simple d'utilisation
Publié le 11/12/2022
Expérience globalement très bonne
Expérience globalement très bonne
Avantages
Le logiciel est simple d'utilisation, la connexion rapide, l'interface claire, la marche à suivre aussi
Inconvénients
Il existe au moins un bug sur ordinateur avec des reçus qui ne s'envoient pas au moment de rédiger une note de frais.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Does exactly what we needed
Publié le 09/09/2016
The fabrication company I work for was looking for an expense tracker to categorize and link with...
The fabrication company I work for was looking for an expense tracker to categorize and link with the quickbooks accounting we already had implemented. We can load receipt and pair them with projects, accounts, and add notes. This helps tremendously for a small company going through consumables daily! Great software and very intuitive.
Réponse de Rydoo
Dear Mr/Mrs, we appreciate your positive feedback about Xpenditure. Great to hear that Xpenditure helped your company managing its' consumables. If you have any questions about our integrations or features, just let us know!
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great expense software, I'd recommend in a heartbeat!
Publié le 29/07/2016
I was looking for an expense manager to replace one that I was previously. The one I was using...
I was looking for an expense manager to replace one that I was previously. The one I was using before didn't have great customer support and a few times the site was down, which was not good. When I first looked at Xpenditure It took me a while to set it up the way I was used to but the customer support during this process was excellent. Any questions I had, while I was checking them out and hadn't paid a dime, they treated me as if I was already a client of theirs. They held my hand through the process and it's worked out great. After everything was setup, I've had minor issues which again, the customer support helped me through.
Avantages
Customer support is excellent. I like how it integrates with your banking account, if you choose to link them, which helps in not having to type in different expenses. I REALLY LIKE, if you have recurring expenses every month, there's a check box (recurring expense) that you can check, and on the day of the month that expense is due, everything is already setup for you in a todo list and you can just add your receipt. I also travel overseas for business and I love that if I purchase something overseas from any country, you don't have to worry about the conversion rates, etc. All you do is put in the price of your purchase in the currency box, there's a dropdown menu for countries around the world. Let's say you're in Europe, you pull up their currency and it will automatically change the currency into American Dollars for your expense reports. (Great feature). If you're like me I like to take a few minutes a day to take care of my expenses, so that they don't pile up, so with the mobile app when you're out and about you can add your expenses, or take a few minutes when you're in front of your computer. You can add your receipts from your computer, webcam, or send receipts via email and your information will be in it's proper places. You can also track mileage, track time and create a trip and have an expense report for a specific trip as well. All great features.
Inconvénients
Sometimes the mobile app doesn't get all of the information and then I'll go on the computer to adjust the information.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Was ok, but got worse
Publié le 18/07/2019
Avantages
We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.
Inconvénients
It was difficult to operate for both the staff and the administration.
Réponse de Rydoo
Hey Jeanette,
Thank you for submitting your review about Rydoo. We're sorry to hear about your experience. As an evolving company, we are constantly working on bettering our system to create the best possible user experience for our clients. We have taken your review into consideration and have forwarded it to the the respective department.
It should be noted that Rydoo has never been affiliated with Zenefits. Previously, our name was Xpenditure and we merged with iAlbatros to form the Rydoo of today :)
Again, thank you for your submission. Have a fantastic day!
Kind regards,
The Rydoo Team
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Gets the job done
Publié le 05/10/2019
I don't have much control over whether we continue to use this software or pivot to another...
I don't have much control over whether we continue to use this software or pivot to another reimbursement system, but dang that stupid mobile app makes me so mad.
Avantages
I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.
Inconvénients
The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.
- Secteur d'activité : Recherche
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Indispensable for its versatlity
Publié le 09/01/2019
Avantages
The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.
Inconvénients
Nothing to dislike about this software/ app.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Could Be Improved
Publié le 23/05/2016
The app works as intended, and it really does help someone like me - not the most organized of...
The app works as intended, and it really does help someone like me - not the most organized of people - keep up with vital business expenses as a self-employed consulting engineer.
Avantages
Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.
Inconvénients
The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A few annoying things on set up but good integration
Publié le 05/09/2016
Integrated with FreeAgent and provides a good image and posting service.
Works well. The set up...
Integrated with FreeAgent and provides a good image and posting service.
Works well. The set up was a bit tiresome and a couple of categories are somehow not working but overall a huge timesaver.
Réponse de Rydoo
Hi, thank you for your valuable feedback. If you need any help setting up your account, just let us know. We're happy to help!
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 5 001–10 000 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Xpenditures
Publié le 26/03/2016
So far, I've been pretty impressed with how automated and "intelligent" the app is in determining...
So far, I've been pretty impressed with how automated and "intelligent" the app is in determining merchant, receipt total, date, etc. I looked at several scanners and devices before deciding to give Xpenditures a whirl. I think it's going to free up a lot of my time spent entering data to a spreadsheet.
Avantages
That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!
Inconvénients
I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Wonder expense reporting tool
Publié le 06/04/2019
Avantages
This is a great expense management and reporting app for my small business. The best feature by far is Rydoo's customer service. Additionally, I really love that re-occurring expenses can be integrated into your to-do list automatically so if you're busy like i am or can't access the app, the software is capable of carrying out the expense with your intervention.
Inconvénients
It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Disrupting the expense marketplace. market leader
Publié le 11/06/2018
Avantages
Really good value. Much cheaper than alternatives.
easy to use. even some of the least tech savvy colleagues have gotten on board with it.
Inconvénients
long waits for forgotten passwords
notifications fro approval could be improved.
Could use integration with banks for payments to streamline further, similarly with accounting packages
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Not really satisfied
Publié le 07/07/2021
Well at the beginning it was good.. but I think in the last year it's declining..
Well at the beginning it was good.. but I think in the last year it's declining..
Avantages
Easy to scan receipt. Easy to use with user.
Inconvénients
No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper...
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Downhill
Publié le 13/12/2018
This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update...
This was a great app before Rydoo purchased Expenditure. It has gone downhill with every update since the purchase. I've never seen anything like it. They've turned a good app into absolute junk. I'm switching to another app even though I recently paid for an entire year.
Avantages
This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.
Inconvénients
Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent Expense Tracker
Publié le 13/02/2017
One of the best features of Xpenditure is the ability to convert photos of receipts into actual...
One of the best features of Xpenditure is the ability to convert photos of receipts into actual data that you can categorize, assign expense accounts to, and track as part of projects.
I used to perform this task manually, entering the data from receipts into a custom system, then taking a photo of the receipt for safe-keeping. It was a weekly chore, that took up at least an hour per week. Now, it takes me seconds to take a picture of the receipt with my phone, and simply let Xpenditure do the rest. Great product!
Avantages
Easy to use. Decent mobile app, better web front-end.
Inconvénients
Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar.
Réponse de Rydoo
Thank you for your review Alex! It's possible to set your default currency in your personal settings.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Single best business app I use
Publié le 02/06/2016
I travel extensively all over the world and am horrible at keeping up with expenses leading to...
I travel extensively all over the world and am horrible at keeping up with expenses leading to painful all-day "catch-up" sessions when my accountant gets on my case. This service takes all the pain out of doing expenses. The OCR feature is pure gold and I love how it tries to figure things out on its own.
After I do a quick run-through to make sure all is correct, a simple step creates an expense report that I can send to my accountant for processing. Super simple. I used to work at large Fortune 50 companies and wish they had a system this simple (Oracle can learn a thing or two from these guys).
Only negative side is the slow response and minimal communication when solving small problems. For example, I've let them know that when I pick a trip on the IOS app, by the time it's processed, the system often tries to outsmart me and changes the trip. Also, since it knows what country I'm in, the processing should default to that country's currency unless it's clear that it is another currency. I've fed these and other small things to customer service, got thanked for them, but then they seem to be in a black hole somewhere. I have many other suggestions from daily usage but don't bother.
Overall, though, I can't recommend Xpenditure enough. Has already saved me countless hours as well as reporting nightmares. Now do something similar for multi-country/currency invoicing. :-)
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great expense tool !
Publié le 21/01/2017
We love expenditure ! Great tool, web-service (interface) could be a bit faster sometimes (if you...
We love expenditure ! Great tool, web-service (interface) could be a bit faster sometimes (if you use on a daily base) - just scan and you are ready !
Avantages
- scanning service with great OCR
- in belgium you can loose the original receipt (they keep it for 10 years)
- swift interface
- superfriendly support
Inconvénients
- interface a bit slow sometimes (probably because of growth -- invest in servers :-) )
- can't ready directly from KBC (important bank in BE°
- cannot integrate with yuki or exact offline (only the online version which is a non go for our account because its too slow) -- so more export/api option should be recomended
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Streamline
Publié le 25/01/2017
I have enjoyed getting ride of all the receipts Xpenditure has cut our time and paperwork by 75%....
I have enjoyed getting ride of all the receipts Xpenditure has cut our time and paperwork by 75%. Thanks
Avantages
Ease of managing receipts
Inconvénients
After updating my phone it seems a little slower to start up
- Secteur d'activité : Philanthropie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Customer service
Publié le 19/10/2017
Avantages
It is user friendly and I like that you can customize just about anything. The reporting side has several options and is compatible with Quickbooks.
Inconvénients
The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.
- Secteur d'activité : Hôpitaux et soins de santé
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
second year
Publié le 23/02/2017
I started with xpenditure last year when i was doing my taxes and thinking "there must be a better...
I started with xpenditure last year when i was doing my taxes and thinking "there must be a better way" to organize my receipts. This app/software has a lot of functions that I do not even use. I mainly use it for nonreimbursed work expenses, keeping receipt from travel for work, etc. Between my husband and I, there are 4 LLCs and 2 personal taxes getting submitted to the IRS each year. After seeing the report I was able to generate for the accountant, he is on board now and using the app. I like it and while I don't know how to use it to the fullest potential, the customer support is really great.
Avantages
ease of use from phone to photo receipts
Inconvénients
Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great product, recommended
Publié le 14/02/2017
This product by as greatly simplified the expenses process for us. The ability to capture and...
This product by as greatly simplified the expenses process for us. The ability to capture and dispose of receipts, to summarize expenses and to automate aporoval workflow is excellent.
Avantages
Simple and comprehensive
Inconvénients
Aporoval set up not so Simple
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
So far so good
Publié le 10/07/2016
I just joined and am helping a friend with some organization! So far, it's been a great tool! I...
I just joined and am helping a friend with some organization! So far, it's been a great tool! I was looking for a way to organize his many receipts and this seems like it's doing the trick!
Avantages
I love being able to upload the pictures of receipts so easily. I tried several programs and found this one worked the best for me. It was much user-friendly than the others.
Inconvénients
I'm still learning how to do it and I can't seem to figure out how to export a report with out like 50 fields. Wish I could choose which fields to export to save time when I get the report downloaded.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CV Review 2017
Publié le 25/01/2017
This is just a great time saver most of the job is done with the Phone. A last review on computer...
This is just a great time saver most of the job is done with the Phone. A last review on computer remains necessary. Round invoices to be double check as it can be due to the format of some invoice (ie. when the figure in the bottom is the cash that you gave, not the amount that you paid)
Avantages
Time saving
Inconvénients
Some date enter in the Phone disappear (countries). Country list on Phone is not user friendly (need long scroll down)
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Expenses Made Easy
Publié le 01/06/2016
I have been using Xpenditure for a few months now and can thoroughly recommend it. Very easy to use...
I have been using Xpenditure for a few months now and can thoroughly recommend it. Very easy to use and saves me at least couple of hours a month in the expense claim process.
Love the ability to report at the end of each month with pictures of all receipts. So easy to snap a picture on your mobile device and have all your claims ready for review/approval at the end of the period.
I was going to give 4 stars, but as the mileage sub rate has just been released, I have boosted to 5 stars.
Well done, you have now completely converted me from manual entries and I also no longer need to use TripCatcher for my mileage too.
Réponse de Rydoo
Hi James,
thanks for your kind words, we really appreciate your feedback. We're glad you like the mileage sub rate, and we hope we can surprise again and again in future releases.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great App and great service!
Publié le 01/08/2016
We use it to manage expenses for a small start up. It's the best option to report expenses we found...
We use it to manage expenses for a small start up. It's the best option to report expenses we found after great searching. It does exactly what we needed: to see where the money is going away.
Avantages
Really easy to use. Even our most senior partners learned to report their expenses after a short tutorial. It's really intuitive. Costumer support is also great.
Inconvénients
It's a little bit expensive, but it's worth it. Free software doesn't work well with teams.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Easy to Use
Publié le 14/12/2021
Avantages
I use this software to submit receipts for reimbursement. I only use it on occasion so I am not as adept as I would like to be with it. I think overall it is easy to use and gets the job done.
Inconvénients
I wish it was more intuitive. It seems handy to upload receipts but every time I do I get flagged for the receipt being missing so I have to redo my submission.