Avis clients sur Zenput

Zenput
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52 avis

- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
My review
Publié le 22/11/2019
its great if you have time to set it up and train your team properly.
its great if you have time to set it up and train your team properly.
Avantages
ability to have many locations operating the same way
Inconvénients
its so complex with so many options that it can get away from you pretty quick
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
BWW Review
Publié le 26/11/2019
It has been a great tool for the Management team and Regional Managers.
It has been a great tool for the Management team and Regional Managers.
Avantages
The app is easy to use. The support with the organization was great!
Inconvénients
Working out some of the functionality for 1-2 checklists.
Alternatives envisagées
FreshCheqPourquoi choisir Zenput
At the time, Zenput had an app and FreshCheq did not.Logiciel antérieur
FreshCheqPourquoi passer à Zenput
We liked the app as opposed to going to a website.- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good for day to day ops, useless for real parameters
Publié le 06/12/2019
I have used Zenput to it's limits, I really enjoy it and it helps my organisation. If my wishes for...
I have used Zenput to it's limits, I really enjoy it and it helps my organisation. If my wishes for the future where implemented, I don't think I would need to change software.
Avantages
Triggers, temperature, haccp, tests, tasks
Inconvénients
Can't change projects immediately. Does not take information from one form to the follow up form.
Not able to add categories to sort forms. When user have access to edit form, they are forced to the web page.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
This System Improves Operations
Publié le 22/11/2019
Form Setup - the walk through I received was excellent.
Form Setup - the walk through I received was excellent.
Avantages
It is clear cut and easy to use. The customization is powerful as well.
Inconvénients
The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure. If you make a mistake it is tough to find where you went wrong.
Alternatives envisagées
JoltPourquoi passer à Zenput
Straightforward use, unlimited Forms and Users.- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very Effective Administration
Publié le 29/11/2019
Very good - a professional organization with the customer in mind.
Very good - a professional organization with the customer in mind.
Avantages
I am able to monitor the quality of my teams' performance with customized reports that allow me to dive into their successes and failures.
Inconvénients
Some of the App functionality makes it difficult to review past reports.
Alternatives envisagées
JoltPourquoi passer à Zenput
Zenput was cleaner and more effective. Sleek.- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review for 50 convenience store sites
Publié le 11/12/2019
Overall I have used Zenput for nearly 6 years between 2 companies. The only other changes I would...
Overall I have used Zenput for nearly 6 years between 2 companies. The only other changes I would like to see is the ability to upload video from a store level computer and not just a user device such as a cell phone or iPad. This in fact would be an additional feature to expand what Zenput can do. If we had this ability, we could upload video from our CCTV system from an LP perspective. This could increase your overall revenue of what you can accomplish. I will take 5% of the gross for this idea. Thanks.
Avantages
The ability to have consistent standards company wide. The flexibility to create any forms I need.
Inconvénients
The general ability to create/edit users and forms is a challenge and still struggle with. Also customizing forms to populate scores is still a challenge.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Feedback on Audits
Publié le 26/11/2019
Overall this software is very user friendly and practical in an operations setting.
Overall this software is very user friendly and practical in an operations setting.
Avantages
I like that it is easy to use. One improvement that could be made would be - When reviewing the table of contents to identify any missed questions it would be helpful if when you went back in you were taken directly to the unanswered questions rather than having to scroll through from the top to find the missing item. It would also be helpful if there is a question that you answer N/A to you still have the option to add a comment. Sometimes the reason for N/A is helpful to those who review the report after filing to know why a particular item was N/A.
Inconvénients
There have been a couple of times when my Draft hasn't saved.
I would like to be able to arrange my questions in each section in the order I want to do them. There is a lot of going from one end of the restaurant to the other allot back and forth several times if you are following the flow of the audit. For example if I'm in the cooler I want to audit all items for each section that pertain to the cooler. If we had the ability to set our own master template using all the items on the audit but being able to set the flow to what is practical inside each location.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One Stop Source
Publié le 31/12/2021
Very good product with excellent support, great response times.
Very good product with excellent support, great response times.
Avantages
Creating and managing forms is simple. Implementation and training is an ease. Reduction in paper use and the ability to have the electronic record is outstanding.
Inconvénients
Nothing difficult at all. The team at Zenput is quite helpful with advanced formulas.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very good software with great future
Publié le 23/11/2019
We are using this software on daily basis. Having triggers set reminds your team constantly what...
We are using this software on daily basis. Having triggers set reminds your team constantly what needs to be done and when your attention is required. It definitely makes your operations smooth.
Avantages
Their Customer support team is excellent, never had awaited long to get hold on. This software obviously has exciting features but need little more attention on small things which is not visible until you actually use them on daily basis. They also have Zenput labels software which I am personally fan of, had make our team's life so much easier. Great findings!!!
Inconvénients
Sometimes it is not easy for those who are new to technologies. Should provide basic tutorials.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Data and Automation Made Easy
Publié le 26/11/2019
We have automated several processes and been able to capture useful data to continue enhancements...
We have automated several processes and been able to capture useful data to continue enhancements and improvements.
Avantages
Zenput is user friendly and easy to administer. It captures data our organization needs to diagnose and correct issues and ensure an overall phenomenal experience for our Guests and Associates. With several features and automations, Zenput has changed the ease with which we and our operators do business.
Inconvénients
The only wish I have on my list is the ability to admin the system from the app instead of my PC.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Zenput Review
Publié le 28/11/2019
Overall Zenput is a great tool to hold people accountable. It is also a great tool to utilize when...
Overall Zenput is a great tool to hold people accountable. It is also a great tool to utilize when training employees. The checklist platform helps keep employees organized and on track.
Avantages
I like that we are able to keep an easily accessible record of each location. This helps with holding employees accountable from afar.
Inconvénients
Some of the reporting and the way the reporting is e mailed is not as easily viewable/printable as we would like it to be. Could use some updating to the formats/features to make them more easily used.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good functionality
Publié le 04/12/2019
It’s overall good
It’s overall good
Avantages
Organized software, delegation of duties, accessibility
Inconvénients
It needs to be made more simple, in terms of usage and the tasks n projects in terms of simplicity.
It’s too complicated.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
So far love it
Publié le 22/11/2019
Very positive. I love being able to use my creativity to create new function through it.
Very positive. I love being able to use my creativity to create new function through it.
Avantages
This allows me to standardize a lot of reporting and checkless between my organizations. I love how we are able to share the data mediately using this software.
Inconvénients
Only having each location set up as a user is kind of confusing. I know I can add more users, but I’m not sure how I would like to go about that. I am having trouble getting my non-management staff to use this system regularly. I would like to get more people in my organization using it.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Happy With Zenput
Publié le 07/12/2019
Incredibly positive. Thanks for helping a new owner navigate a wonderful app. Appreciate you all!
Incredibly positive. Thanks for helping a new owner navigate a wonderful app. Appreciate you all!
Avantages
Easy to create with the Zenput team.
My employees understand it.
I can check on progress of completion of tasks as much (or as little) as I want.
It helps me communicate to my employees the areas where our shop is lacking.
It's made my life easier at the owner of the business.
Inconvénients
The initial set up was tricky given my incredibly busy life. I barely had time to even set it up. Then to work out kinks took longer than I would have liked.
Again this is a personal problem, not a Zenput problem. The team at Zenput is understanding and wonderful.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Darlene's review
Publié le 03/12/2019
i have beenvery happy with this experience and anytime I have had issues that have been immediately...
i have beenvery happy with this experience and anytime I have had issues that have been immediately addressed via conference call, email, phone call etc.
Avantages
I like that it makes all the Area Coaches accountable for work done in the field and I can have access at any time to follow up or calibrate the work being done. Also, I lovei how we can customize forms more for our needs which is more benefical than the traditional form.
Inconvénients
Sometimes trying to customize the forms are more complex and confusing to set up.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Zenput Review
Publié le 26/11/2019
I think it has helped with accountability to ensure tasks are being assigned and followed up on
I think it has helped with accountability to ensure tasks are being assigned and followed up on
Avantages
I like the ease and functionality of the software. It was very easy to create new forms and it was easy to use forms from the Domino's brand hub that other franchises had created. I also liked the ease of setting up distribution so that forms would go to the appropriate person.
Inconvénients
We are a growing franchise and we added 7 stores since we initially signed up. I didn't like that you couldn't add another location at a pro-rated cost to be included in your organization. My understanding was that you had to sign up a seperate contract for a new location or add them when the entire organization was up for renewal.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product and service!
Publié le 02/12/2019
The service and support has been amazing.
The service and support has been amazing.
Avantages
Love the way zenput helps me manage my stores.
Inconvénients
None. I have nothing bad to say about zenput
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zenput-Audit Program
Publié le 06/12/2019
Our sites are consistently cleaner. Everyone knows what we expect.
Our sites are consistently cleaner. Everyone knows what we expect.
Avantages
How fast it helps you improve processes.
Inconvénients
Setup, it wasn't hard, it was just the part I like the least.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zenput Review
Publié le 22/11/2019
We have been thrilled throughout our partnership with Zenput. Amazing customer service, wonderful...
We have been thrilled throughout our partnership with Zenput. Amazing customer service, wonderful software solution, and meaningful positive impact on our business.
Avantages
Ease of use, ability to use on mobile devices/tablets, ability to enforce policies and procedures and view insight in real time.
Inconvénients
We did not find any cons with the Zenput solution
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Zenput Review
Publié le 03/12/2019
great experience, loved the system. deployed it for all our 33 branches successfully and the team...
great experience, loved the system. deployed it for all our 33 branches successfully and the team is loving it.
Avantages
How easy it is to setup and configure forms and checklist and the wide options and features available for the field entries along with the triggers.
Inconvénients
the reporting part has some bugs and it can be improved.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product
Publié le 26/11/2019
Avantages
Easy to use. Everything is organized and in folder for you to find quickly.
Inconvénients
Nothing. I love using this app and so do my crew members.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Zenput
Publié le 22/11/2019
Staff is great. Product doesn't seem to be.
Staff is great. Product doesn't seem to be.
Avantages
I liked the idea I can remotely view my stores completion of fital forms and send pics of any issue they may have or I need to verify something is the way I need it to be.
Inconvénients
not very user friendly and training seemed lackluster at best. The staff is great but seems follow up and help isn't what I need to fully understand this. Will most likely not add other locations and will not reup my subscription.
Understand some of this my be me and what I was hoping to receive vs fully understand what I was actually receiving.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review
Publié le 27/11/2019
Avantages
The Ease of use of the zenput use. Everything is in one spot
Inconvénients
The Corrective actions can be viewed under my submissions
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zenput advantages
Publié le 11/12/2019
Operational standards are better upheld and always kept monitored even remotely
Operational standards are better upheld and always kept monitored even remotely
Avantages
It gives me real-time events and operational standards in my restaurants at any given time. It can also be adjusted to be in line with operational needs.
Inconvénients
I do not have any glitches with the product up to now.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great software
Publié le 02/12/2019
I love it and would refer it to anyone
I love it and would refer it to anyone
Avantages
It has helped us improve food quality also it helps us keep track of cleaning financials and tasks that need to be done
Inconvénients
When submitting ou have to pay close attention to it sometimes it does not submit