--- description: InfoFlo : qu'en pensent les utilisateurs ? Lisez les avis sur InfoFlo, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: InfoFlo - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [InfoFlo](/software/91218/infoflo) # InfoFlo Canonical: https://www.getapp.fr/software/91218/infoflo Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/91218/infoflo?page=2) > InfoFlo est le logiciel CRM le plus intuitif du marché. Il est idéal pour gérer les relations avec les clients. Avec InfoFlo, vous pouvez désormais gérer l'ensemble des e-mails, documents, tâches, factures, ventes/opportunités et événements de calendrier dans une interface simple à utiliser. > > Conclusion : 96 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 96 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: InfoFlo Solutions - **Pays**: Toronto, Canada - **Entreprise fondée en**: 2017 ## Contexte commercial - **Prix à partir de**: 20,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, hongrois, italien, néerlandais, russe, turc - **Pays disponibles**: Allemagne, Australie, Canada, Chine, France, Irlande, Japon, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suède, États-Unis, Îles Caïmans ## Fonctionnalités - API - Accès mobile - Affectations d'équipe - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Archivage et rétention - Asset Lifecycle Management - Automate d'appel - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - CTI (couplage téléphonie informatique) - Centre d'appel mixte - Centre d'appel virtuel - Centre d'appels entrants - Centre d'appels sortants - Certification et licences ## Intégrations (8 au total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de gestion de contacts](https://www.getapp.fr/directory/337/contact-management/software) - [Logiciels de gestion des cas juridiques](https://www.getapp.fr/directory/124/legal-case-management/software) - [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) ## Logiciels similaires 1. [Sumac](https://www.getapp.fr/software/9440/sumac) — 4.4/5 (132 reviews) 2. [Casebook](https://www.getapp.fr/software/134051/casebook-platform) — 4.2/5 (86 reviews) 3. [Bonterra Apricot](https://www.getapp.fr/software/120783/apricot) — 4.2/5 (225 reviews) 4. [CharityTracker](https://www.getapp.fr/software/108757/charitytracker) — 4.5/5 (1059 reviews) 5. [PlanStreet](https://www.getapp.fr/software/129007/planstreet) — 4.3/5 (44 reviews) ## Avis ### "InfoFlo is user friendly with not so complicated features" — 5.0/5 > **Rich** | *7 février 2018* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: I like how I'm able to integrate my GMail account into InfoFlo. I can click on a contact and all emails, notes and tasks associated with the contact are shown. > > **Inconvénients**: Freezes and or locks up from time to time during periods of non-use. I have to go into End Task to shutdown. > > It allows me to keep up with my clients. I can easily look at when I last communicated with a potential client. ----- ### "Infoflo is a fantastic product which has been instrumental in developing our business" — 4.0/5 > **Owen** | *25 juin 2021* | Agriculture | Taux de recommandation : 10.0/10 > > **Avantages**: Infoflo allows a complete overview of contacts and stores all their information in one place at the touch of a button. It is very user friendly and allows users to add custom fields to suit their company requirements. The ability to integrate the incoming phones calls through Infoflo talk is an excellent tool to record all customer contact records. Infoflo also has the facility to create workflows, tasks, and record all activities associated with your customers. The customer support is excellent with \[SENSITIVE CONTENT\] always contactable by email to offer support and set up regular training. Both \[SENSITIVE CONTENT\] always try to facilitate any modifications requested by the company and through infoflo being flexible it allows certain features to be modified to suit individual companies needs. > > **Inconvénients**: No cons really but it might be nice in the future to see an individual identifier in the contacts list for contacts that have the same name such as first line of address or something similar. > > We are an Irish company in the Agricultural sector who have easily adapted the software to enhance our business. Its is an excellent CRM to optimize your customer service and organizational efficiency. ----- ### "No Support During Paid Program Integration - No Refund After It Never Worked Fully" — 3.0/5 > **Sandra** | *7 octobre 2020* | Transport routier/ferroviaire | Taux de recommandation : 2.0/10 > > **Avantages**: I thought it was going to be an inexpensive alternative to ACT, for the functions that we use, but once we added on multi-user and Outlook integration, it was the same price as my annual ACT upgrade. Things worked well on "single user" trial mode so we bought the software. Then when we tried to integrate the two users we had issues and were told we would have to buy support at $149/hour. We were given a bunch of links to "resolve our issue", but no one even bothered to explain from the beginning that there would be a "Server/Host (database)" account and all others would be a "Mini Client". The secondary users were stuck on the trial version for more than a week. If I had not been persistent, we would never even gotten the paid for licenses to activate on each machine. In the end, it was really not useable. I had my assistant spend hours on data entry from histories and notes that did not carry over from ACT and in the end, you couldn't even change the dates on the notes and there was no information visible on the summary screen without clicking into each and every note to try and find the information you were looking for. This would be the opposite of useful CRM. I tried to ask for my money back and just received a no. DO NOT WASTE YOUR MONEY ON THIS SOFTWARE\! > > **Inconvénients**: The interface is cheap looking, looks like something that was designed 15 years ago. Some parts are not intuitive to use. There is no support offered at all. It seems to be run by one individual and he is very condescending. After all the problems, we were never able to get it to work for us as it had on trial version, and on the aspects that were not available during trial version. We were not offered a refund because we "trialed it". We do not use the program, because it has too many shortcomings, so we ended up renenwing ACT and having a double expenditure. DO NOT BUY THIS SOFTWARE unless you are a single user and have no previous data. Only then, it might work for you. > > It was one of the most time exhausting experiences that ended up in me losing money for a piece of software that we do not use. ----- ### "After Goldmine left the single user market found InfoFlow as an affordable Windows CRM application." — 5.0/5 > **Eric** | *8 février 2018* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: The price is affordable for an individual, small business or mid-size business. All the basic functionality seems to be there. The system is modular so you can purchase the modules or functionality you need. One time purchase includes future updates, not a subscription. One of the few CRM systems with a Project Management module included. The Project Management module was a deciding factor. My needs included keeping up with companies, contacts, activities, schedules and monitoring projects. Additionally use it for sales and opportunity management. The interface is clean and easy to navigate. There is some basic customization capability. You can create a "template" that populates the task based on the type of new Project when a new project is created. Great feature. > > **Inconvénients**: I like having a History Tab to keeps up with all completed activities; calls, meetings, task, projects, sales, etc. I miss not having a specific place to look at completed activity for a customer of company. There is limited customization available from the settings. You can create additional fields / custom fields, you can create task types, status, priority, etc. You can change the field labels to better fit you organization. While not highly customizable the basic system is very flexible and meets my needs. Key dislike is that the documentation is limited. There is a knowledge base online but not a "user manual" When updates are provided there is no way to find what is included, the update page is very out dated. > > An afforadable contact management that includes basic project management option. ----- ### "Great Software" — 5.0/5 > **Jeff** | *8 février 2018* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use. Got on top of it in hours. Simple interface, simple screens. Particularly like the "relations" so you can go from Company to Employee or Employee back to company. Far more powerful than a "folder" structure which I have used previously. > > **Inconvénients**: Have only ONE style of email template. I suggest an alternative or rather an addition. Have MANY buttons on the email screen that are programmable. First button could be programmed to have the caption THANK YOU. Which on clicking simply inserts into the email text "Thank you for your email". Another button programmed to have the caption TRIAL which on clicking inserts some text into the email "You can download a trial version from our website www...... Another button SIGNATURE which inserts your signature as text. With ten buttons you can personalise the email in a few button presses. I have been thanked so many times for my personal email using a button system. I ignore one template emails - they are a lot of text that is mainly irrelevant. The buttons give you the opportunity to personalise emails and makes a real point of difference. I have used such a system and loved it. Don't get me wrong InfoFlow is great - but this is one feature that I would use many times a day and I would warrant so would everyone else. The more buttons the better. Got other ideas too if you like this one\! I develop software myself. Jeff Bilkey > > Keep control of my customers ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/91218/infoflo?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91218/infoflo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées