Avis clients sur Remarkety

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130 avis

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Remarkety is the best value on the market
Publié le 08/08/2018
I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small...
I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc.
I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager wasn’t very good and I was feeling neglected by Remarkety. Also, they did not integrate with my rewards program, so I gave Klaviyo a try.
Klaviyo could not do some very basic things I wanted to do, that I was already doing with Remarkety. I called Remarkety. My new customer success manager called me back immediately. The support since then has been exceptional. Remarkety has made improvements to their platform based on my suggestions. I get excellent LIVE support from Remarkety. Klaviyo is by chat only. My customer success manager and I have weekly strategy calls now. They have added integration with my rewards program.
I highly recommend Remarkety for small businesses that don’t have a staff of people to manage their emails and want to take advantage of customization and automation.
Avantages
Price
Automation options
Integration with Big Commerce
Support
Inconvénients
Visual appearance
Lacking in analytics
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Excellent software!
Publié le 19/07/2019
Very happy with the software.
Very happy with the software.
Avantages
I love that all of our data is synced to Remarkety and with the tools within Remarkety I can set custom automations.
Inconvénients
I would like the ability to create a custom automation based on my own filters.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Medisave Review
Publié le 17/11/2021
Avantages
The heatmaps within the reports. Interesting to see what users have clicked on.
Inconvénients
No automated inactive users, you have to manually supress users who don't open the inactive customers emails.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
user friendly
Publié le 09/01/2020
The support service is truly what makes this product great. I do not worry about encountering a...
The support service is truly what makes this product great. I do not worry about encountering a problem because I know the support is lighting fast and really strong.
Avantages
The customer support is incredible. It makes learning how to use the software, possible. Creating newsletters is o much more user-friendly than MailChimp in my opinion. The software in general is more user-friendly than MailChimp, honestly.
Inconvénients
As long as the cost stays the same there aren't any cons to using this software to replace MailChimp.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent e-mail client for e-commerce
Publié le 04/02/2020
Great product. We have started our e-mail campaign journey and we are very happy with this tool.
Great product. We have started our e-mail campaign journey and we are very happy with this tool.
Avantages
Easy to integrate with our Magento solution. Intuitive design and setup. Quick start (comes with recommendations for campaigns). Great support.
Inconvénients
Small con: design editor could run smoother.
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very good tool
Publié le 03/06/2019
It is a very easy tool to use, in addition the help offered by the technical support area is very...
It is a very easy tool to use, in addition the help offered by the technical support area is very good.
Avantages
Very complete platform and easy integration with Magento, what really charmed me was the technical support from the remarketing team, they have solved all my requests, really happy.
Inconvénients
there are points to improve, but I think this is not a limitation for remarkety.
Pourquoi passer à Remarkety
For its easy integration with Magento and its remarketing benefits
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent Value!
Publié le 29/10/2018
Great Customer Service and Support. Always responsive and helpful. If they don't immediately know...
Great Customer Service and Support. Always responsive and helpful. If they don't immediately know how to fix an issue, they stick with it until they figure it out. We are in the Beauty industry, which is not listed in the options for Industry (yet).
Avantages
Setting up our Automations was easy. Building our frequent Newsletters is also easy.
We have made requests / recommendations for features that we would like to see, and the programming team has been very responsive and enthusiastic to implement these updates. Very pleased to be able to help improve the product even more.
Pricing is excellent for the services provided.
We look forward to a long relationship with Remarkety.
Inconvénients
There is some functionality we would love to have, but we also understand that Remarkety is not mean to necessarily be a solution for ALL of our needs in every manner we desire. They do offer good basic functionality, so this is by no means a complaint.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect for Small Teams
Publié le 16/03/2021
We LOVE how involved the Remarkety customer support team is and we appreciate how personalized our...
We LOVE how involved the Remarkety customer support team is and we appreciate how personalized our experience has been through them.
Avantages
I love how simple Remarkety makes email marketing. The software helps us test and optimize without having to monitor it too closely.
Inconvénients
I wish there was an option to see a 'map' of email automation flows so we see the different paths mapped out.

- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Finally -- a marketing product for the rest of us!
Publié le 13/12/2019
Avantages
Ease of use, flexibility and it works reliably. Tons of tools to make email marketing simple and easy.
Inconvénients
The cost escalates a bit quickly per 500 users IMO...takes it out of the realm of somebody casually running a web business. But its still fairly competitive with solutions like Constant Contact, for example.

- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Diversity redefined
Publié le 31/01/2019
Our marketing has greatly improved since switching to remarketing.
Our marketing has greatly improved since switching to remarketing.
Avantages
So many different ways to partition and target customers, for both automated emails and newsletters. The built in templates cover a Whole lot of uses that are easy enough to make and personalize.
Inconvénients
Could be more accurate on the location aspect of it.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product! Reliable and Easy to use
Publié le 16/11/2021
All positive excluding the above. That being said, it is fast and easy to remove contacts so truly...
All positive excluding the above. That being said, it is fast and easy to remove contacts so truly not a huge deal.
Avantages
Easy setup, low price and easily customized to fit our clients needs.
Inconvénients
The limit on contacts. We use other software for our email contacts and constantly have to login to Remarkety to delete contacts to avoid being moved to a more expensive plan. Since we only use this for Abandoned carts, we don't need the contact management.
Alternatives envisagées
MailchimpPourquoi passer à Remarkety
Price, easy customization etc.- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use and worth every penny.
Publié le 01/07/2018
By using this software, i am able to gain more conversions and keep my customers up to date.
By using this software, i am able to gain more conversions and keep my customers up to date.
Avantages
It makes it easy to send out weekly newsletters to customers, both current and new. I can send automations for when people abandon their cart or browse abandonment. This really helps get people back to the site. A lot of times people who abandon their cart get a second look and do decide to buy. It's great as a tool for getting Google reviews because you can send out an automation that deals with feedback. Even going so far as to send them a link for both your Google reviews, and you're Better Business Bureau reviews.
Inconvénients
Probably the only thing I can honestly say I wish that the software had, is that I could do custom coded Scripts.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Remarkety Delivers On Marketing Automation
Publié le 16/12/2019
Avantages
We came to Remarkety on a referral from our Oracle+Dyn delivery partner because we were seeking abandoned cart email remarketing capabilities at an affordable cost. The platform is fast and intuitive and works as described and promised, and integrated well with the Oracle+Dyn architecture. What I like best is the support and executive teams behind Remarkety. We had many more needs than their platform had when we began. The Remarkety team was relentless in addressing every single feature request we submitted. Their platform today is more robust because they were willing to listen to our suggestions, critically evaluate them, and quickly put them into design and development rolling out new functionality in days, not months.
Inconvénients
What I like least are small issues, like segment counts updating on a schedule vs. in real time, but I believe this is either no longer an issue or the schedule is much more frequent. The segment builder could benefit from an "advanced" view where users with SQL skills could construct more complex segments. It would also be useful to be able to use newly-added contact record data points to build segments.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Email Marketing tool
Publié le 17/11/2021
We have been satisfied with Remarkety. It helps us send many emails a month and any time we have...
We have been satisfied with Remarkety. It helps us send many emails a month and any time we have had issues the support team has been very helpful and has fixed the issue very quickly.
Avantages
The software is very user friendly and makes email set up quick and easy.
Inconvénients
Duplicate contacts were an issue but the support team helped us out and that has been remedied! I think that some type of duplicate email address warning / trigger would be a good thing.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Brilliant
Publié le 19/11/2021
Very pleased
Very pleased
Avantages
We have been using Remarkety for around 5 years. The best part about Remarkety is the customer service & phone support if you need help. Software is never down. If we ever disconnect our API connection due to internal maintenance, we always get an email from Remarkety support checking everything is OK.
Inconvénients
Maybe a bit more data in the reporting, like which link particular links were clicked in the email
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
BDC Remarkety Review
Publié le 03/03/2021
We've found great success with automations and newsletters, which allow us to reach consumers with...
We've found great success with automations and newsletters, which allow us to reach consumers with new offers, updates, and things of that nature. The more we continue to put into Remarkety, we continue to realize greater results.
Avantages
The metrics used for reporting are extremely helpful and readily available. We also like to see the consumer profile for more historical data, and to look into behavior patterns to find our best practices. We also find great success with the automations.
Inconvénients
Some options feel almost hidden at first, such as the SMS sign-up form. The placement does make sense after viewing the section it's under though.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
been using remarkety for 7 years and I am not switching
Publié le 16/11/2021
great for newsletters and automated emails for retention.
great for newsletters and automated emails for retention.
Avantages
User friendly for non-tech savvy people. I specialize in health and run a business, I dont have time to learn coding and complicated systems. Love the ease of remarkety.
Inconvénients
I dont think my account saves newsletters older than 1 year. I would love to be able to access more history for comparison
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Good ESP for ecommerce email marketing
Publié le 29/06/2018
Avantages
Integrations for lesser used ecommerce platforms such as Yahoo Stores
Full set of functionality
Automations and segmenting options are pretty robust
Inconvénients
Occasional stability/delay issues
A/B testing is not as intuitive as it could be
UI usability could be improved
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Increased Sales with Remarkety
Publié le 17/12/2021
Avantages
We set up automation emails for new customers and abandon cart coupon delivery.
Inconvénients
That when building out an email you can sometimes lose all of your work if you click to view something but haven't saved the work. An auto-save feature would be great.
Alternatives envisagées
MailchimpPourquoi passer à Remarkety
Compatibility with our e-commerce CMS.- Secteur d'activité : Cosmétiques
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An excellent tool for analysing your business and offering custom content based on that.
Publié le 05/07/2018
A better understanding of my database; average spend of customers, how often they shop and much...
A better understanding of my database; average spend of customers, how often they shop and much more.
Avantages
The pre-built automation is great as you effectively have templates for things like abandoned carts, inactive customers etc.
Inconvénients
The cost. Only for the fact we have to pay in USD and are an Australian business. This unfortunately makes the software a little expensive for us.
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
very good experience, excellent customer service
Publié le 28/06/2018
Higher revenue
Higher revenue
Avantages
On time response, great customer service and easy to use software. The interface is very user friendly
Inconvénients
More reporting tool is needed, i need to know some behavorial pattern or actions that the consumers are taking looking at my email
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ramarkety helped us lift our sales fugire
Publié le 17/07/2019
As we run ecommerce site we know how hard it is to convert visitors into customers but even hard to...
As we run ecommerce site we know how hard it is to convert visitors into customers but even hard to bring back lost customers. So, this tool is offering us that option to re-engage with lost customers and we are getting success. We also have cart abandonment campaigns going on and the conversion is very good. We have also customized the email templates to suits our requirements. This is indeed a good tool for online merchants.
Avantages
- Easy implementation with Magento2 with plugins.
- Give us insights about sales.
- Re-engage with previous customers.
- Many conditions to target segment of customers.
- Cart abandon campaigns huge success.
Inconvénients
- No such cons about except the price could have been lower.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best email and marketing newsletter software that I have used. Great return on investment
Publié le 29/06/2018
Easy to operate and gets the job done. The price is reasonable and any one can use it.
Easy to operate and gets the job done. The price is reasonable and any one can use it.
Avantages
The automations are excellent and I only spend less than 30 minutes a week to send out newsletters and campaigns. It stays on auto pilot as it delivers great returns. The pricing is very good compared to other software that are more complicated.
Inconvénients
Improved customer support will be greatly appreciated although the software is mostly on auto pilot once you configure it at the onset.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Better your business!
Publié le 14/01/2020
It has been an easy addition & with every thing going on in our industry that makes all the...
It has been an easy addition & with every thing going on in our industry that makes all the difference.
Avantages
I am very impressed at all of the data I get from one program!
Inconvénients
There is a lot to learn - And I don't always have time to put in.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great extension
Publié le 21/11/2018
They have excellent customer service. Any time I have a question or issue with the software, they...
They have excellent customer service. Any time I have a question or issue with the software, they respond quickly to help me get things figured out.
Avantages
They have user-friendly tools for setting up email remarketing campaigns that have always made things simple for us.
Inconvénients
Not any complaints, really. I've spotted a couple bugs on the site but nothing serious, and they all have eventually been fixed.