The application helps in making customer service of your firm simpler. The incoming emails and queries are auto allocated. Allows exporting or importing of data. The application has simplified the process of tracking user’s tickets. You will be able to check out the work of other admin staffs. Customer service and response team is very responsive. The plans are very affordable. You can use the application as your firm’s knowledge base.
The absence of integration with Instagram. The graphical interface and layout look outdated and need lot of improvements.
Hello Randeep, we just launched our new UI that brings along a much fresher look and a much improved user experience. Please contact us if you would like to try it out! Best regards!
The interface was real easy to navigate and directly to the point.
Few for features for small single startup businesses
It is a smart business solution, designed to save time. The ticket system is well organized, efficient and quick.
It is a powerful tool that makes customer service easy and fast. It is a flexible software, its easy customization is one of its best features. Its ticket system is clean and organized and allows easy handling of user queries.
It has key features for customer service.I have no complaints about Deskero.