M-Files

4,3 (230)
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Logiciel de gestion des documents

Note globale

4,3 /5
(230)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

85%
des utilisateurs recommandent cette application
Classer par

230 avis

Laura
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Je recommande M-FILES

Publié le 16/10/2024

J'ai travaillé sur M FILES pendant 5 ans sur un poste de Responsable administrative et financière....

J'ai travaillé sur M FILES pendant 5 ans sur un poste de Responsable administrative et financière. Cela nous a permis d'améliorer considérablement le partage de documents et donc des informations.

Avantages

La dématérialisation des documents. Le travail collaboratif et l'optimisation des process grâce aux workflow.

Inconvénients

La conception de l'arborescence et des classes n'a pas été des plus optimales à la mise en place

Réponse de M-Files

Thank you, Laura, for your fantastic review and for recommending M-Files! We're thrilled to hear how M-Files has contributed to improving document sharing and optimizing processes in your organization over the past five years. Your feedback on the dematerialization of documents and workflows is highly appreciated. We also acknowledge your comments regarding the design of the tree and classes, and we're continuously working to enhance the user experience.

Thanks again for your trust and support over the years!

sylvain
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Ressenti de recherche de data

Publié le 19/11/2024

Difficulté pour rechercher des données sans savoir ou se trouve un fichier et s'il existe

Difficulté pour rechercher des données sans savoir ou se trouve un fichier et s'il existe

Avantages

La recherche large par projet. Il est possible de parcourir l'ensemble des fichiers rattachés à un projet

Inconvénients

La diffusion des données sans visualiser la hiérarchie

Réponse de M-Files

Thank you, Sylvain, for sharing your feedback. We’re glad to hear that the project-based search and ability to browse attached files have been helpful features for you.

We understand your concerns about data hierarchy visualization and challenges in locating files. Your input is invaluable, and we’ll consider it as we continue improving M-Files to make data navigation even more intuitive. Thank you for bringing this to our attention, and we’re here to assist you with any challenges you encounter.

Bastien
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Bonne alternative à googlde drive et one drive

Publié le 27/11/2023

Avantages

Parfait pour gérer le partage documentaire avec plusieurs espaces partagé. La gestion des accès est simple et facile pour ségréger facilement et éviter tout accès non souhaité à une donnée sensible

Inconvénients

Il faut un certain temps pour comprendre l'utilisation du logiciel

Réponse de M-Files

Merci d'avoir partagé vos impressions sur notre plateforme ! Nous sommes ravis que vous considériez notre service comme une excellente alternative à Google Drive et OneDrive. Nous apprécions que vous souligniez notre capacité de partage de documents et la simplicité de la gestion des accès. Notre objectif est d'offrir une expérience conviviale tout en garantissant la sécurité de vos données sensibles.

En ce qui concerne la prise en main, nous comprenons que maîtriser un nouveau logiciel peut prendre du temps. Nous travaillons à améliorer notre formation et tutoriels pour faciliter l'apprentissage de notre plateforme.

Si vous avez des suggestions sur ce point, n'hésitez pas à nous les partager. Encore une fois, merci d'avoir choisi notre plateforme. Nous nous engageons à vous offrir une expérience utilisateur encore meilleure à l'avenir.

Pour toute question, contactez-nous: m-files.com/fr/nous-contacter.

David
David
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easier to work with files

Publié le 09/12/2024

It facilitates the work of searching for documents and the authorization to be able to share files...

It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want

Avantages

The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance

Inconvénients

There are no failures or bad functions, it has been a good work tool without bad conditions

Réponse de M-Files

Thank you, David, for your glowing review of M-Files! We're thrilled to hear how the platform has streamlined your document search and sharing processes, saving you valuable time and improving efficiency. The ability to classify documents and maintain regulatory compliance is indeed one of M-Files' key strengths, and we're glad it’s proving beneficial in your work.

It's fantastic that you've experienced no drawbacks or issues—it’s our goal to deliver a seamless and reliable tool for all users. If there’s ever anything more you’d like to explore or enhance within M-Files, feel free to reach out to us. Thank you for sharing your experience!

James
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

M-Files is a superior product for document management with cutting-edge features.

Publié le 22/10/2024

In overall, our experience with M-Files has been a successful yet simple. It has become our go-to...

In overall, our experience with M-Files has been a successful yet simple. It has become our go-to place for managing all our documents and working on them. M-Files give us a very secure document storage place that has made it easy for us to consolidate all our documents at one central place. It help us to spend less time finding and accessing the specific document that we require.

Avantages

M-Files has the best document search function that make it so quick to locate the document that we are looking for. It also has top-tier workflow automations that help to automate the most tedious tasks especially when creating complex documents. M-Files has collaboration tools that allows us to work together and collaborate on our documents. It has a clean user interface that is simple to interact with and navigate making it easy to store, share and work on our documents. M-Files allow us to keep all our documents organized which help prevent the hassle of trying to find the documents we need.

Inconvénients

We have not had any major issues with M-Files. Thankfully, we were allocated a very responsive customer support team who ensures we get to resolve the small challenges quickly.

Réponse de M-Files

Thank you, James, for your fantastic feedback and high rating! We’re thrilled that M-Files has become your go-to solution for managing documents, streamlining workflows, and fostering collaboration in your recruitment consultancy work. It's wonderful to hear that features like the document search function and workflow automation are making a meaningful impact on your processes.

We’re glad to know you’ve had a positive experience with our customer support team, and we appreciate your acknowledgment of their responsiveness. Thank you for choosing M-Files to simplify and enhance your document management. We look forward to continuing to support your success!

Ravi
Ravi
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

A perfect Content Management System

Publié le 25/06/2019

For the company right now, M-Files works and Management can access documents easily.

For the company right now, M-Files works and Management can access documents easily.

Avantages

M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.

Inconvénients

M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.

Réponse de M-Files

Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.

Abigail
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

M-Files, a premium tool that's giving a new improved way of managing documents.

Publié le 20/11/2024

After long search for a suitable document management system, we finally encountered M-Files and our...

After long search for a suitable document management system, we finally encountered M-Files and our documents management experience has never gotten this better. M-Files provides us with a fully loaded platform for creating and working on our documents. It allows us to keep our documents perfectly organized making it easy to search and access them.

Avantages

M-Files has documents collaboration features that makes it easy for our teams to work collaboratively on single documents. M-Files also has automations that help us create forms automatically making the task less attention and time taking. It has excellent document search features that help us to find the specific file we are looking for very quickly. M-Files top end security and data privacy features help keep our documents and the information they contain very safe and secure.

Inconvénients

Our only issue has been the pricing. Although we close an eye to it because of the services we get, M-Files is a bit pricey.

Réponse de M-Files

Thank you, Abigail, for your glowing review and for rating M-Files so highly! We’re delighted to hear that our collaboration tools, automation features, and advanced search functionality have significantly improved your document management experience. It's great to know that M-Files is helping your team stay organized, save time, and maintain top-level security for your documents.

We understand that pricing can be a consideration, and we truly appreciate your recognition of the value M-Files brings to your organization. Thank you for choosing M-Files and for sharing your journey with us—we’re thrilled to support your continued success in sales and marketing!

Baraniruben
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

M-Files Benefits

Publié le 04/11/2024

Overall, the M-files is as per my expectation which main to be for more Pros as stated.

Overall, the M-files is as per my expectation which main to be for more Pros as stated.

Avantages

1. Document flow and approval are organized and traceable.
2. Documents revision will be automated.
3. The latest revision of the Documents template can be generated from M-files.
4. Header & Footer can be set, and auto revision also will be amended according to the latest info.
5. Submission of Obsolete revisions of documents can be eliminated and more advanced if clients use our M-files.
6. Every annotation comment is traceable if there is a need to check.
7. Responsible person, pending for reviewer and approver, active comments, delays info is traceable from M-files.
8. Manual E-Signature is not required a click on approve will automatically generate the signature through password protection.
9. Foldering or viewing can be amended according to user preference.

Inconvénients

Additional features such as connection with SOL server or with Microsoft are required to be integrated with Power BI, and pivot table to do the Dashboard Reporting.

Réponse de M-Files

Thank you, Baraniruben, for your detailed and thoughtful review! We're thrilled to hear that M-Files has met your expectations, especially with its automation and traceability features. It’s great to know that document flow, revision tracking, and e-signature functionalities have been valuable for your work. Insights like yours are invaluable as we look to enhance M-Files further. Thank you for choosing M-Files, and we’re here to support your journey!

Kamakshi
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A Formidable and Da bomb Document Management Software.

Publié le 26/11/2024

M-Files enables real-time document sharing. M-Files also integrates easily with other third-party...

M-Files enables real-time document sharing. M-Files also integrates easily with other third-party tools.

Avantages

M-Files has an UI that is intuitive and user-friendly. It is simple to organize and classify documents with M-Files metadata feature. Ability to store documents securely. Ease of searching documents quickly. I like M-Files because it enables automatic document capture.

Inconvénients

Ever since I started working with M-Files,it hasn't failed to meet my needs.

Réponse de M-Files

Thank you, Kamakshi, for sharing your fantastic review of M-Files! It’s wonderful to hear that you’ve found the software intuitive, secure, and efficient in organizing and classifying documents with metadata. We’re thrilled that features like quick search, real-time document sharing, and seamless integration with third-party tools have made your experience so positive.

It’s also great to know that M-Files has consistently met your needs—feedback like yours motivates us to keep delivering exceptional solutions. Should you have any further suggestions or questions, feel free to reach out. We’re here to support you as you continue to benefit from M-Files!

Kirthik
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

M-Files: An Effective Document Management System That Lets You Perfect File Sharing

Publié le 27/11/2024

M-data allows us to streamline all of our data into one location hence saving us time from...

M-data allows us to streamline all of our data into one location hence saving us time from searching for missing records or handling tiresome paperwork and it also has the ability to quickly file and access records which helps me to assure quality control and adherence to ISO 9001.

Avantages

I can easily find and download information like invoices, purchase orders, and quality records using the strong search capability in M-Files. And since file classification and sharing are simple using the centralized folder in M-Files, it helps me to simplify document administration. Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is really great.

Inconvénients

Based on my personal experience, opening folders or documents on cloud based M-Files usually takes too long due of the slow processing speed. Also the complicated authorization and file sharing system makes it difficult for me to maintain track of external user requests or overdue approvals.

Réponse de M-Files

Thank you, Kirthik, for your detailed review and for sharing your experience with M-Files! We're delighted to hear that you find the system's strong search capabilities, centralized file sharing, and automated reminders helpful for streamlining your document management tasks. It's great to know that M-Files supports your quality control and adherence to ISO 9001 standards.

We also appreciate your feedback on the cloud-based performance and the authorization system. These insights are valuable as we work to improve the user experience and address challenges like processing speed and managing external user requests more seamlessly.

Thank you for choosing M-Files as your document management solution! If you have further suggestions or need support, feel free to reach out—we're here to help make your experience even better.

Fanice
Note globale
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

“Let Me Educate More on M-Files”

Publié le 09/12/2024

Avantages

I like that it is easy to manage, secure and share documents flawlessly with M-Files.

Inconvénients

There is no notable flaw on M-Files on the new version.

Réponse de M-Files

Thank you, Fanice, for your glowing review and your enthusiasm for M-Files! We're delighted to hear that you find it easy to manage, secure, and share documents flawlessly. It's wonderful to know that the new version meets your expectations without any notable flaws.

Your feedback motivates us to continue delivering a seamless and reliable document management experience. If you have any additional insights or suggestions, feel free to share. We're here to support you!

Deepak
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The Mastermind behind Efficient Document Management.

Publié le 10/12/2024

Avantages

It's simple and fast to access documents with M-Files. It enables fast documents searching. It is simple to manage documents efficiently using M-Files. M-Files enables easy and quick document sharing.

Inconvénients

M-Files meets all my specific needs hence I lack anything that is regrettable.

Réponse de M-Files

Thank you, Deepak, for your glowing review of M-Files! We're delighted to hear that M-Files has been a reliable and efficient solution for your document management needs. It's great to know that features like fast document access, quick search functionality, and streamlined sharing have made a positive impact on your workflows.

We’re especially happy to hear that M-Files has met all your specific needs—your satisfaction is our top priority! If you ever have suggestions or ideas for further enhancements, we’d love to hear them. Thank you for trusting M-Files to support your work!

Finn
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to start using

Publié le 26/11/2024

Very intuitive to use. Easy to implement in the organisation through implementing "a new search-func...

Very intuitive to use. Easy to implement in the organisation through implementing "a new search-function"

Avantages

File search. To make systems that do not need a conversion to step up the implementation

Inconvénients

The need of a system integrator to much of the configuration.
Hassle with connector to SharePoint

Réponse de M-Files

Thank you, Finn, for your valuable feedback and for being a long-term user of M-Files! We're delighted to hear that you find the platform intuitive and easy to implement, especially with its powerful file search capabilities. Simplifying adoption within organizations is one of our top priorities, so it’s great to know this resonated with your experience.

We appreciate your comments regarding configuration and the SharePoint connector. While these integrations can sometimes require a bit of setup, we’re continuously working to make them more seamless. Your insights help us prioritize improvements to ensure the best experience for users like you.

Thank you for choosing M-Files to support your business development needs, and we’re here if you have any questions or need assistance moving forward!

Danick
Note globale
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Overall, it's a good solution.

Publié le 18/11/2024

Overall, I like the product and recommend it to any small to medium company that needs to automate...

Overall, I like the product and recommend it to any small to medium company that needs to automate some processes while doing a good file classification.

Avantages

I like the flexility to adapt the solution to specific business cases. Also, M-Files keeps developing their solution with emerging trends.

Inconvénients

The discrenpencies between desktop client and web client make the web adoption more complicated, especially when a lot of customisation are done and compatible only with the desktop client.

Réponse de M-Files

Thank you, Danick, for your thoughtful review and for recommending M-Files! We’re delighted to hear that you value the flexibility of the platform and our commitment to evolving with emerging trends.

We understand your concerns about discrepancies between the desktop and web clients, especially with customizations. Thank you for trusting M-Files to support your process automation and file classification needs in civil engineering. We appreciate your input and look forward to continuing to serve you!

ISSA
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

very good DMS platform

Publié le 10/12/2024

am using M-files since 3 years and it is great platform for DMS

am using M-files since 3 years and it is great platform for DMS

Avantages

easy to use friendly , most of DMS features

Inconvénients

integration and Arabic language support if can growth in this area

Réponse de M-Files

Thank you, ISSA, for your fantastic review and for being a loyal M-Files user for over three years! We’re thrilled to hear that you find M-Files easy to use, user-friendly, and equipped with robust DMS features.

We appreciate your feedback regarding integration and Arabic language support. Expanding and improving these areas is important to us, and we’re committed to continuously enhancing the platform to meet diverse user needs.

Thank you for sharing your experience, and we’re glad M-Files has been a great platform for you! Let us know if there’s anything we can do to make your experience even better.

Ekadashi
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Why I fell in love with M-Files

Publié le 28/10/2024

I have always loved using M-Files. The easiest and quickest way to store and find data. Customizatio...

I have always loved using M-Files. The easiest and quickest way to store and find data. Customization of who can see the document is my favorite part.

Avantages

Anything can be saved, classified. Very easy to find any document even if its naming in not done using the particular word that we are searching.

Inconvénients

Its old boring design which now has changed. It looks much advanced and sleak now.

Réponse de M-Files

Thank you, Ekadashi, for sharing your experience! We’re thrilled to hear that M-Files has made document storage and retrieval so seamless for you. It’s great to know you’re enjoying the updated, sleeker design as well! Your feedback on customization features is much appreciated—empowering users to control document visibility is something we prioritize. Thanks for choosing M-Files, and we’re here to support you anytime!

Maria
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

M-Files - A Great Document Management Solution

Publié le 07/09/2024

Avantages

The security features of M-Files are unmatched.
M-Files is cloud based and easy to scale.
It comes with unmatched document management features.

Inconvénients

Every feature of M-Files works to perfection. No issues.

Réponse de M-Files

Thanks so much for submitting this review and for your valuable feedback!

Risabh
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Honest Opinion

Publié le 19/11/2024

I have been using M file for 3 months now and this is better than most traditional methods used in...

I have been using M file for 3 months now and this is better than most traditional methods used in other offices. Faster and Smoother. the notifications clearly state the instruction

Avantages

The flow of work and report writing is smoother

Inconvénients

the tutorials for new users aren't easy to follow

Réponse de M-Files

Thank you, Risabh, for sharing your honest opinion and perfect rating! We’re thrilled to hear that M-Files has made workflow and report writing faster and smoother for you. It’s great to know that the notifications have been clear and helpful in streamlining tasks.

We appreciate your feedback about the tutorials, and we’ll continue working to make onboarding easier for new users. Thank you for choosing M-Files, and we’re here to support you as you explore all its features further!

Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Mfiles an automated Workflow Management

Publié le 13/11/2024

It is a powerful and intuitive document management system (DMS) designed to help organizations...

It is a powerful and intuitive document management system (DMS) designed to help organizations streamline their document workflows, improve collaboration, and ensure compliance with regulatory standards.

Avantages

M-Files is an excellent document management solution that offers a comprehensive set of features for businesses of all sizes, this helps in organizing documents makes it a standout tool for improving searchability, collaboration, and workflow automation.

Inconvénients

it is a little expensive and if any issues it will require professional expertise making it hard to troubleshoot.

Réponse de M-Files

Thank you for your thoughtful feedback! We’re delighted that M-Files has been a powerful tool for organizing documents, enhancing collaboration, and streamlining workflows. It’s great to know that our features have made a positive impact on your business processes.

We appreciate your input on cost and troubleshooting challenges. Our goal is to provide robust support and ensure you get the most out of M-Files. Thank you for choosing us, and we’re here to assist you whenever you need!

Tair
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

M files review

Publié le 10/07/2024

Overall positive experience using the software

Overall positive experience using the software

Avantages

It was easy to use the software to finalise the archiving the data

Inconvénients

Nothing really was difficult, maybe only a bit more detailed instruction for specific requests

Réponse de M-Files

Dear Tair,

We are pleased to hear about your overall positive experience with our software and that you found it easy to use for finalizing data archiving.

We appreciate your feedback regarding the need for more detailed instructions for specific requests. We are constantly working to improve our documentation and support resources to better assist our users.

Thank you once again for your feedback and for choosing M-Files.

The M-Files Team

Resa
Note globale
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Keeping my files organized gives me time to access them

Publié le 03/02/2023

Overall, my experience with M-Files software has been good. It is a great way to organize and...

Overall, my experience with M-Files software has been good. It is a great way to organize and access files, and the user interface is intuitive and easy to use. The powerful features allow for customization and the ability to access files quickly and easily. However, the cost can be a bit prohibitive for some, and the setup process can be a bit complicated.

Avantages

I like that M-Files software is easy to use and is an efficient way to organize and access files. It has a great user interface and makes it easy to search and find the files you need. Additionally, it has a powerful set of features that allow you to customize the way you store and access files.

Inconvénients

I dislike that the software can be a bit expensive for smaller teams or businesses. Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software.

Réponse de M-Files

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management.

We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes.

Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

David
David
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

One Place for All Document Types

Publié le 30/04/2019

M-files was a great tool to create one common space for us to store, share, and retrieve documents...

M-files was a great tool to create one common space for us to store, share, and retrieve documents and digital assets online. Workflow are next, but we're still securing more funding given the new pricing model.

Avantages

Our office being limited with space has decided to keep tidy and lean by going digital. We tried M-files because it has good reviews, good recommendations from industry partners, and it has been receiving awards as well.

So far, so good. After manual scanning, we upload our files into the M-files vault and everything is securely stored and easily accessible in one place. Searching for the file you need is easy because M-Files makes searching via metadata, and also not by location logic, but by what the document you're looking for is.

Workflows is another reason we took M-Files in. We played around with it and it really is easy to create workflows via the graphical logic setup screen. Even the non-technical staff understands how the design works because it is pretty intuitive and straight-forward.

Inconvénients

M-Files has changed its delivery and pricing model. We have a perpetual license for 2018, but it turns out we need to upgrade into the subscription model for M-Files 2019 in order to continue receiving the updates, upgrades, and customer support. Since we have not yet upgraded, we are put on hold in terms of implementing our digital workflows. Now we're just waiting for the next budget season and release to upgrade.

Réponse de M-Files

Hi David,
Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online.

I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities.

Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great software, creates dependency

Publié le 24/09/2020

We solved the archiving and documents sorting problem, but for the price tag we had to give up...

We solved the archiving and documents sorting problem, but for the price tag we had to give up using it.

Avantages

I liked that it makes archiving a lot easier, helps classifing documents easier and helps you find what you need faster. It uses a system based on metadata and words you introduce. I liked that based on that it sorts documents by it self.

Inconvénients

This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need to reorganize your documents, and you need to take each one and rename it. This was my experience switching from M-Files to something else. To me, for what it offers, it's expensive.

Réponse de M-Files

Great to hear that M-Files helps you with archiving, classifying your documents
and quickly locating your documents. Thank you for taking the time to complete the review.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Data Management System with Really Bad User Interface

Publié le 06/05/2020

Data management system we use in the company. This is to prevent storing important infos at outlook...

Data management system we use in the company. This is to prevent storing important infos at outlook inbox. Idea is great but mfiles is not correct tool. This might be a great tool for DRIM but not for daily use.

Avantages

Versioning functions allows you to go back if you made a mistake. Also, its integration with MS office is useful.

Inconvénients

Overall user interface is very bad. Not encourage you to use it. Also, link sharing etc is very hard. People are always frustrated with new tools and it is not easy to encourage them to use. Thus, user interface and easiness of use is key. Mfiles does not provide that.

Réponse de M-Files

Hello and thank you for completing a review of M-Files. From your review responses, you have indicated that you are frustrated around some of our features. We would love an opportunity to speak with you and to offer some assistance around some of the items you have listed. My contact information is provided below, please feel free to contact me anytime. Thank you!

Zakir
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

M-files a Feature Product

Publié le 21/06/2022

I launched M-files in Pakistan and made marketing from Scratch. I made more than 100 POCs and about...

I launched M-files in Pakistan and made marketing from Scratch. I made more than 100 POCs and about Dozen of Implementations. The experience shows at the end user is very happy with m-files.

Avantages

Rich in Features, more flexible, more Connections with other Solutions, Metadata based Permission

Inconvénients

Like adding Tables, images in Text Box, Need more expertise in using Configuration, compliance kit.

Réponse de M-Files

Thank you, Zakir, for sharing your extensive experience with M-Files! It’s fantastic to hear how our solution’s rich features, flexibility, and metadata-based permissions have benefited you and your team. Your dedication to launching M-Files in Pakistan and driving its adoption through over 100 POCs and numerous implementations is truly inspiring. We're thrilled to know that end users are finding value and satisfaction with M-Files.

We also appreciate your feedback on areas for improvement, such as adding tables and images in the text box and the need for expertise with configurations and the compliance kit. Enhancing usability and configuration processes is a priority for us, and we’re continually working to make M-Files even more user-friendly.

Thank you for being such a strong advocate for M-Files and for sharing your success story. If there’s anything we can do to support your efforts further, don’t hesitate to reach out!