Avis clients sur Square Point of Sale

J'ai apprécié la rapidité du traitement lors des commandes, ce qui est un facteur important. Lorsque j'ai utilisé ce logiciel, le suivi des transactions a toujours été impeccables et toutes les transactions étaient bien notées / numérotées. Aucun problème!

En tant que solopreneure, je porte plusieurs chapeaux et je suis moins familière avec l'implantation d'un système de paiement en ligne et sa gestion. C'est donc une autre personne qui l'a gérée car cela était trop complexe pour moi puisque mon site était développé en Drupal et que je ne suis pas développeure!

Ça facilite la gestion des remboursements et retour

Pour le moment j'aime tout ce que ce logiciel me propose

J’ai un commerce en ligne. Mais, lors d’exposition ou d’événements de vente sur place, je devais entrer mes transactions de paiement via mon logiciel en ligne et c’était très coûteux en temps et peu apprécié par les clients. Le recours à Square Point of Sale fut extraordinaire ! En moins de quelques minutes, nous étions prêts à enregistrer nos ventes et procéder aux paiements de nos clients de façon professionnelle ! Je ne me passerais plus de cet outil de travail pour mon commerce ! Un indispensable !

Je ne peux y trouver de points faibles ! Il a répondu et même dépassé mes attentes !

La simplicité d'utilisation et les possibilités variées pour vendre en ligne. J'aime l'accesibilité des terminaux de paiement.

Les frais de transaction deviennent dispendieux lorsque le volume de vente augmente

Possibilité de stockage énorme nous permet de sauvegarder tout nos projet

Il faut avoir de bonnes base pour utiliser le site

It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.

The processing fees are competitive with other services such as PayPal but still high and cut into our profits.

I mostly take a tablet to my shows so I can sell merchandise. I enjoy the interaction with patrons and collect money and contracts. You can even purchase card readers and square register.

There is alot programs that work the same way like paypal or stripes. So, it is, mostly, preferance.

Easy to set up online. And easy for out users to navigate.

Customer service and human contact was not good.

I like squares usability in the go and their easybto use payment platform

I don't like how long it takes customer support to get in touch with you

Square Point of Sale is very user friendly! I am a first time small business owner and I chose to use Square Point of Sale to process my payments and I am very happy with my choice. Not knowing much about how online payments are processed, the setting up and usage of Square Point of Sale was overall intuitive and a well guided process. The fee associated with using this software is very reasonable and is minimal compared to other softwares. Another feature on top of the software that I really enjoyed was the inclusion of sales reports, feedback from customers and other bonus features such as management on different things. Whenever I need to add the information of a customer, I find it is very easy and time saving process. When I have returning customers, Square Point of Sale remembers their information and I don't need to ask for the card number again.

The one thing I hope Square Point of Sale can improve on is preventing any glitches. I've encountered 2 glitches which were not damaging in anyway but it would be nice if the app was glitch free. Other than this, I don't have anything negative to say.

Square point of sale has a number of payment methods like credit cards, debit cards and mobile payments. Provides analytics and reports too.

Not suitable for large businesses. Pricing increases when there is a large number of transactions.

SUPER simple to set up the POS system. We love that you don't have to pay a monthly subscription for the services. AND, we can integrate Square with our job management system and keep better track of our expenses and invoices. Being able to manage everything from an online portal is an amazing feature.

I think being able to tack on the surcharge for card payments to the total for each customer to pay, automatically would be a huge help!

The ease of access and incredibly easy setup makes it a great POS system for businesses big and small. Especially with the various ways to pay and make payments to allow more customers to make purchases.

The occasional maintenance was not convenient. Nor was the bugs that would occur after updates

Intuitive ease of use and flexibility for different working environments.

I have had no complaints about the product

Everything free. No extra pendants to receive all the apps benefits are amazing too me. This is my go to

I feel the only thing is it’s not easy selling having to manually put every item in it’s very time consuming

Square was really easy to set up and use. It has a lot of great features like analytics, sales reports, manual credit card entry, and more. It's also really easy to set up and edit your menu. The fees that Square takes on credit card payments are not high and are very reasonable. Square is also excellent for on-the-go sales and is very portable. It's easy to take to different venues and events.

I encountered a lot of problems with Square. I was mainly using it to sell goods at my local farmer's market. Often after swiping a customer's credit card Square would be stuck with the loading symbol and the transaction would never go through. There were many times I had to shut down the app and reopen and ask the customer to swipe again with another credit card. There have been times where the customer was charged twice and times where the customer was never charged at all! It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market. There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid. I also tried Square on multiple devices but the problems persisted.

This software is so EASY to use. Literally it’s a no brainer. I have used this app in conjunction with StylieOne which was an appointment scheduling app and it made collecting payments from my clients so simple. I love the sales and transaction reports that I have access to because it makes my life easier come tax time. Also this app sends you daily sales reports to your email. The equipment to use with the app is inexpensive.

There aren’t any cons to the service. Honestly it’s a great service all around. I can’t see how anyone would be disappointed.

It operates just like your mind works. It is so logical. It was so simple to upload my inventory and customer data.

No option for another color system. The white color sticks out like a sore thumb. Otherwise, I would say they nailed it.

Being able to quickly add a client on the fly, either manually or "from address book", taking a credit card payment, and storing the card in the client file is so simple, quick, and easy.Then, any additional charges to the same client can for a very small "additional percentage" amount be charged to the card now on file, saving the client the hassle of having to pull out the card every time.

Would like to be able to add "standard service fees", such as a "processing fee", "fuel surcharge", and others, in the same way one can add various taxes. Right now, I am doing it in the "taxes" section, which is not ideal, but it can be done with that workaround.

The most important aspect of Square Point of Sale is the ability to set up monthly, quarterly, and annual recurring invoices. Its shocking other solutions don't offer this, or only offer it at VERY high levels of monthly investment. This is a user-friendly solution for my business and is easy to understand, set up, and get rolling right "out of the box."

The address book makes it a bit tough to set up the clients as a business, it's a bit more geared to selling to consumers. But I've been able to create a workaround to make it work for me (business name in one of the name fields). I also really would like to integrate Square better with QuickBooks but I think QB is the problem - QB is notoriously difficult to work with (VERY difficult!).

This is portable and accessible from anywhere. I also like that I can send invoices, schedule a time for it to send and set up reminders to the client!

On the initial setup, my profession was not setup up properly so I was not able to accept HSA or FSA credit cards. It was because there was no option for me as an alternative healthcare provider. Customer service helped me and my issue was fixed!!

I love how easy and fast it was to set up and link into my website. Square gave me the exact dimensions my photo(s) needed to be for the custom branded E-cards for the Square point of sale. In addition, my main reason for choosing Square Point of Sale for my online gift card sales was that there is no monthly fee to offer the E-cards, my company only pay for processing sales.

Square Point of Sale continues to improve the software for the E- gift cards, however I wish the system would notify me, the owner, when a customer has purchased a gift card. Customers would bring in their digital gift cards for services and since Square Point of Sale did not integrated into our booking software & our company did not realize the card had been purchased staff would have to search to find the purchased card. I wish the gift card sales and the reporting of the gift card sales was more streamlined.

Square POS was very easy to set up. The first card reader you receive (a simple plug in to an iPad or iPhone) was free. We created an account online, attached a bank account, and created a menu of items/services we provide. Then we simply chose photos for each service or product category so that it looks nicer in the app for our employees. The result was a very simple set up and a very clean looking POS.
What's also nice is that Square POS is good at being able to refund patients if something was charged incorrectly. They also get receipts if they choose to via text message or email.
Changing the prices and adding or deleting items on the service/products you sell is quite easy. You simply log in to the website and make changes. Also, you can turn in options such as giving customers a choice to tip or not.
For being an office that used to take cash only, choosing Square POS was the way to go in entering the world of credit cards. We have no regrets and have no had problems. The correct amount of $$ we received (minus 2.75% of every transaction) gets deposited into our account every week. And we no longer have to hire a collections agency to go after those who don't have cash or mail in checks because they will simply pay through credit card now.

Square does take 2.75% of your transaction each time. You can find cheaper alternatives, but not with the ease of set up and use that comes with Square. The bigger con about Square POS is that if you have take a payment over the phone and manually type in their credit card information instead of typing it, they charge extra at 3.5% of the transaction.
Also, the first card reader they send you is a simple swiper, but we found that it didn't always work well. Most cards these days have chips, and if you want a good and safer reading you'll want to purchase the Chip reader at $49. We don't regret the purchase though.
Lastly, if you are a restaurant and choose to include the option to allow customers to tip, know that square takes 2.75% of your ENTIRE transaction (including the tip your customers add).

My first experience with Square Point of Sale was a couple years back as a Receptionist in a Fitness Facility. On a daily basis, we used Square Point of Sale whether it was to buy merchandise, memberships, snacks or sign up for special workshops. What I particularly loved most about Square Point of Sale was its easiness to use and software platform. We could receive payments from the company cellphone, iPad or computer depending what was available at the time. The platform was consistent on all three devices and just as easy to use on all of them as well.
In later years, as I opened my own Health and Wellness business, I went straight to Square Point of Sale as my main way of receiving payments. It has been an excellent tool and is always up to date. What I also like the most is how quick it is and easy to receive payments and it accepts most credit cards.

Square Point of Sale is excellent for receiving payments and I don't have any negative experience with the platform. The only thing I wish would be that the analytics and reports that I receive for all payments and invoices would be easier to read. I have a bit of trouble understanding them. Other than that, overall great platform.

Pros are definitely the ease you have with your online Transactions. They Mail you the Square reader for your ipad or mobile device and the installation is pretty easy, or if you're not lucky enough to have a tech person for a friend then you can easily contact Square to have them walk you thru set up. I have to say, having and feeling the security that you have with square regarding your online transactions is one of the most important Pros for sure. The ease of organizing your inventory is a huge Pro, as well as having your inventory being updated automatically. You get notifications via the app as well as thru your email regarding every transaction, with the total amount of sale after their fee. You get a monthly update of sales. Along with stats of average sales per hour, per day, and more, which is super helpful and helps you with forecasting best sellers and busiest times of the year.

Con is the Square Mobile reader is pretty easy to lose, so when you first start definitely order more than one reader!