Avis clients sur Stripe

Avantages

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Inconvénients

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Avantages

One of the best APIs out there. Many examples and great customer support make Stripe easy to integrate. A broad feature set allows you to grow into the product as needed. Excellent Partner Program support as well.

Inconvénients

This is not necessarily Stripe's fault as they do their best to shield you as best as possible from changes to the financial / banking networks, but it can be difficult to keep up with these changes as their API is updated to support them (e.g. privacy changes, refund policy changes, etc...).

Avantages

There are so many options when it comes to payment gateways for eCommerce websites and point of sale. The best thing about Stripe is that it is easy-to-use and setup and more importantly, you can have one account for your online eCommerce payments and in-person POS + all of the necessary equipment to go with it.

Inconvénients

There aren't too many negatives. The only issue that we come across is that Stripe does not allow accounts for specific industries (e.g. CBD sales). Hopefully, they will lighten their restrictions over time.

Avantages

Easy to deploy and has various integrations available

Inconvénients

Allocations are a nightmare. Stripe is taking out their commission and the remaining amount is paid into your account, several client transactions in one payment - reconciliations are extremely difficult and I've never received one invoice from Stripe for their commission. They simply deduct their share and transfer the rest to you without any paper trail. In addition, every time there is a dispute, it is never settled in the seller's favour even when the supporting evidence and paperwork supplied to Stripe clearly shows that the purchase was valid, agreed and approved by the buyer, signed-off by them and the service used by them. The response from Stripe is never in the seller's favour. Finally - it happens at least a few times a month that Stripe rejects the transaction as suspicious and prevents prospects from buying our products. It often happens that clients contact us outside of the Stripe's workflow and finalise payment manually because Stripe is rejecting their cards and by extension is not allowing us to close the sale.

Avantages

Low rate, excellent security, prompt direct transfer to bank account, good analytics, embeds on website and works without making people leave my site, clear user interface, good integration with other software, intelligent processing (e.g. prevents double subscriptions)

Inconvénients

Not much at all that i don't like, as long as I'm not expecting it to do things it can't do. It is better, for example, than PayPal in website processing but can't replace PayPal or Square for one on one payments.

Avantages

I've had great service with Stripe. With the optional daily email, I know when money has been donated. Then when the payment clears, I get an email to notify me. Also, they were very helpful in guiding me through the procedure to get the non-profit rates. The website is easy to navigate, and exporting my data is a breeze.

Inconvénients

None. I've been using Stripe for four months and don't have any issues with it.

Avantages

Stripe has well written and documented APIs. We really like the ability to offload some of the product management aspects to Stripe as well as taking advantage of powerful features like recurring billing.

Inconvénients

Not much honestly. It's pretty solid. Although there are some surprising limitations on what they'll process. Check the service agreement to make sure your use case isn't on the prohibited list.

Avantages

I love that Stripe allows you to set up recurring monthly subscriptions from your clients. It's so convenient to not have to chase clients down for payment and instead just get paid automatically each month.

Inconvénients

The only thing I don't like is paying 2.9% plus 30 cents for every transaction. You can set up automatic ACH debits instead which are less expensive, but they require additional steps that are difficult to get a customer to go through properly without losing them.

Avantages

Very easy to use payment gateway platform and easy setup platform for any kind of Business. Easy API setup with secure payment with the user. User can easily use this Payment Gateway for their business.

Inconvénients

Still now not anything. Very easy for me to set up in to my Wordpress website. Need to add more Tracking record for the customer.

Avantages

As a CTO stripe provide one of the greatest API I have seen to handle payment process. The ease of integration is really what makes stripe so unique.

Inconvénients

The product is a little bit pricy, but again regarding the overall quality of it, I'm willing to pay the price.

Avantages

Stripe has an excellent product, that integrates with our WooCommerce store seamlessly. The features are robust, which includes outstanding security to detect and block fraudulent transaction attempts. Since switching to Stripe and adjusting our security settings, we have not had 1 chargeback or fraudulent charge!

Inconvénients

2.9% + 30¢ per successful card charge ads up. The pricing is well aligned with the industry, but it could always be cheaper, as volume heavy transactions add up quickly!

Avantages

Whenever people talk about Global Payments Processing or receiving INDUSTRY , i think Paypal THE GIANT took away all the credits because people recognize them the Most however we cannot the hard work of other organizations contribution who has been exceptional in the same Payment Processing industry and one Name I would say is ''STRIPE " Why I really like them is because they are always hungry to deliver the world , whether its a new product, new functionalities or new technology discovered in the Global payments Industry etc. they are working Tirelessly with a Zeal to Achieve high and make things easy for every individual or every organization level's"which is really huge to achieve in the world. Even if I talk about or anyone check their website the functionalities of STRIPE are so easy, like everything in your finger and one need not to be expert to use the STRIPE website to process a transactions or perform an action its so easy and I believe such user friendliness matter's a lot at business ,and I can tell you such things cannot be achieved or acquired in oneday or couple of day .All it needs is a combination of Hardwork,Dedication , Expertise and Zeal to it and showcase the world .This is what Stripe is and I like it what they do best in business.

Inconvénients

I did not had any hard time with Stripe though , but things I remember which I personally experience twice is past and I least like that about stripe .It was the Stripe customer service /technical desk who generally assist business users to resolve User IDs / Individual Terminal Access Glitches while facing problem . I wonder if such happens once than I can take it as individual exception but unfortunately it happened twice i.e, for a simple resolution it took 48hrs to resolve a simple problem and most importantly the Customer Service /Technical Desk was not even liable to do the initial or basic checks simply because the Stripe Policies does not allow and I I did not like it at all.

Avantages

The flexibility of Stripe is enormous. Every little detail can be customized (or not), as your business needs dictate. The documentation and testing environments are extremely developer-friendly, the docs even include real examples from your activity in the testing environment.
With all that, it's not difficult to get up and going with all the various implementations available. For the simplest use, signup, grab your keys, and plugin them into your e-commerce software.

Inconvénients

This was so much easier than working with PayPal, I really can't think of anything negative. But perhaps something I like "least"?
That would probably be the settings section for tweaking things like payment receipts, logos, colors, etc. Seems I have to go hunting a bit to find just what I'm looking for, though it doesn't take long, and once you have it setup, it's not like you'll have to change the settings often.

Avantages

With Stripe, you can accept payments by linking it to your online shop or on the go with a physical payment processor. I used Stripe for both and found it to be secure, simple to use and efficient. The fee per payment was very reasonable, and you can also use Stripe to keep track of how much you're paid. You can have the payments deposited automatically into a checking account of your choice, so it's a one-stop shop for a payment processor that pleases both myself and my clients. It's an excellent choice for small (or large) businesses that want to accept credit cards as a form of payment. One quality I particularly appreciate is the ability to accept payments in a variety of international currencies.

Inconvénients

While the fee is reasonable, as a small percentage of the total amount accepted per transaction, it does add up on larger payments from clients. Another thing that's a small obstacle to using Stripe is they do ask questions about what kind of payments you accept and what your business is, so you can only use Stripe pending Stripe's approval.

Avantages

Stripe is by far the most secure, easy to use, and easily integrated service of its type. We work with organizations both large and small, and whether a client has team members who are going to be working in their CMS after their website is designed or not, Stripe is the best option. It is easy to use, even for beginners and even those who are not designers and developers, and the fact that it doesn't allow hackers to add code to the checkout page protects our clients better than any other system we've seen. We recommend a Stripe integration for every single client who has an online store or sells any number of products online.

Inconvénients

It does require some knowledge of front end development to integrate with many CMS platforms, even Wordpress. It's not necessarily the easiest to setup, even if you know your way around Wordpress or drag and drop design platforms. The only other downside is that checkout forms are not customizable. This is actually not a bad downside for us because the reason they are not so is due to the inability to add custom code to the checkout form, making it more secure. Trading customization for security is a no brainer on our end, but if you are an agency with a picky client, or if you just really want a custom checkout form, Stripe won't work for you. Then again, if you're willing to have your customer's credit card information stolen just because you refuse to use a templated checkout form that looks modern and is efficient and easy to use, your opinion sucks anyway.

Avantages

Stripe is easy to implement and offers a robust API for experienced developers to create highly customized solutions. It's easy to integrate with other platforms, create one-off charges for customers or subscriptions.

Inconvénients

While the fees are competitive, they can get high on high dollar transactions. I try to resort to ACH transactions for larger transactions, but they can take about a week to process. I wish this was faster.

Avantages

What I like most about Stripe is the level of encryption and security associated with the product.

I also like the ease in which Stripe can be implemented / integrated on websites and e-commerce platforms.

Inconvénients

The lack of other apps that can be used with Stripe but that’s an industry wide issue, regardless of payment platform, due to privacy and security.

Avantages

It is extremely easy to set up an account and authorize it for use. Reporting is easy and useful, and I love that I get a snapshot of my income immediately upon logging in. Adding in new business is easy and allows me to keep my revenue streams organized for both me and my customers. Each new business lets me set a new statement descriptor so my customers know what they are paying for when reviewing their credit card statements.

They are integrated with many different platforms, including ecommerce and accounting software, so connecting the many pieces of your business is easy.

Inconvénients

They have some extremely technical pieces of their software, including webhooks and API calls. If you are not technically minded, this can get confusing and potentially cause issues with your credit card processing. But as long as you are working with software that is integrated well (think Woocommerce or Xero) then it should be very easy to use Stripe in your business.

Also, while it is great that they send emails to my customers that have issues with their recurring transactions, they do not give those customers a way to update their credit card information. This seems like a no brainer considering they are the processor and they are giving notice that they are unable to process the card they have on file. Instead, they continue to email my customer, who then contacts me and I have to try to sort this out for them.

Avantages

I used to use my bank's merchant for 3-4 years, thinking they were giving me a better rate. long story short, they weren't AND they were confusing to use. So I switched to Stripe, which is frequently used in my field of coaching and digital products. I have been very happy so far.
- I am able to process payments myself, it integrate with 3rd party shopping carts with ease (I use ThriveCart), it allows to create trials, subscriptions, all the things I wanted. PLUS I get to charge and bill clients on my own too with their cards on file which sometimes we have to do when the clients tell us to do so, instead of having to send constant shopping cart links. I was doing that before with Infusionsoft and my merchant, but now I can do it all within Stripe and it's easy.
- I have not had any issues with Stripe holding my funds or anything. Pleased.
- I like their simple reporting as well, how much money you've made each day, etc. It's nice to see the comparisons on the monthly basis as well.

Inconvénients

- It's a bit complicated to use for someone who might not be techy. I am pretty techy and I think I've got a handle on it, especially since I mainly use it as the processor with my shopping cart, but if I had to use Stripe on its own, it probably would get complicated.
- Sometimes I find it hard to find what I need to in Stripe. Like, a payment would get declined and I'd want to rebill or attempt the rebill - sometimes it's hard to find the option to do that on the declined payment. I always do eventually find it, but I never know EXACTLY how to do it.
- I wish the payments landed in my bank sooner but I just switched it so it lands in my bank like a day or so after being collected which is better. My own merchant would be next day so this is now closer.
- Obviously always would be nicer if the fees were lower but it is on par with every other option out there so this can't really be a con since it's not HIGHER.

Avantages

Hands down, the easiest merchant processor to integrate into Gravity Forms or WooCommerce - I have to imagine it integrates just as easy with other popular tools, but my experience is limited to Gravity Forms and WooCommerce. Within Stripe itself, navigating is intuitive and easy with very friendly report tools. Looking up transactions is easy and may be search by name, email address, transaction id, and even partial data (like billing address, product, etc). Full and partial refunds are also very easy to manage.

The reporting is especially helpful as it goes back in detail for as long as you've been a customer (so, I have data going back 3 years all readily available). I also appreciate the popularity of Stripe and how common third-party integration has become - in my case into AgileCRM and Freshbooks.

Lastly, they have an amazing free iPhone app. Very useful for when you're on the road and you can basically do everything from the app that you could do from their desktop dashboard.

Inconvénients

I have never won a dispute - no not one - and the process seems entirely automated. While I have only had four disputes in the past 12 months, all of which were admitted mistakes on the customer's part, I submitted emailed conversations with the client where they admitted error, and I still lost. Since then, I've been told it's best to get the client to contact their credit card company to rescind the dispute but it was frustrating that the process is so automated that it seems not to favor the merchant.

So, with that in mind, if you ever have a dispute, work with the customer to get them to rescind it.

Avantages

The best part of Stripe is how easy it is to set up. I'm using it for multiple businesses. Setting up each business was quick, easy, and error free. I'm able to access each business with a single login, but each business is kept independent, so it's clear and always easy to see which account I'm reviewing. In addition, adding others that need to have access (partners, bookkeeper, assistant), and granting them only the privileges they need has been equally straightforward. We have both custom applications that we needed to integrate Stripe with, as well as off the shelf packages/services and have found it very easy to set up for all of our uses. Navigating purchases, receipts, and reports is also easy. We have had no issues at all with service so far.

Inconvénients

The only thing I'm disappointed by is the lack of a mobile solution. For mobile payments, we're using Square.

Avantages

The customer service is extremely fast and helpful and the Stripe personnel are eager to help, easy to talk to and committed to ensuring that everything is taken care of. The software just works well and is really reliable.

Inconvénients

It can be a bit hard to use and understand. It was set up for for-profit companies and some aspects of it are not so user-friendly for nonprofits

Avantages

Sometimes you just find exactly what you're looking for. When I stumbled upon Stripe it was one of those times. At first I was even skeptical, it sounded way too good to be true, an online payment processor that offered all the features I needed, was easy and intuitive to navigate. I showed it to a friend who told me if its too good to be true its probably a scam. But in this case I've been using Stripe for over five or six years and I couldn't be happier with it. Stripe is easy to use, and efficient. From Stripe, money is deposited directly into my bank account within a matter of a day or two. What's more, the online checkout on my webstore is, thanks to Stripe, very cutting edge looking which adds to costumer trust when purchasing my, not exactly inexpensive, products. I like Stripe. I trust Stripe. And, with the utmost confidence, I highly recommend Stripe.

Inconvénients

When its comes to "Cons," I'm sorry to disappoint but I can really think of very few cons. I suppose my needs are fairly simple, and if my needs were financially more complex I would need a platform with a more robust set of offerings. But that being not the case, I just can't think of many minuses to using Stripe.

Avantages

Its very easy to sign up. I've tried dozens of payment processors and they all have tons of pages and information they ask first before we can begin our first transaction. The best thing about Stripe is that they can confirm your SSN with your name/address etc and voila, in 5 minutes after you sign up (which also takes at most 5 minutes), you can actually start collecting payments on your website!

Inconvénients

They have no flexibility for high risk accounts. One of my client whose account was closed because of being 'high risk' (even though he didn't have ANY dispute for 6 months) offered them DOUBLE the comission, but STripe simply refused. Didn't budge or counter offer anything.

That customer does half a million dollars worth of gross revenue business per annum right now (and growing), yet Stripe ditched him!

Avantages

EASE of install! I've been using Stripe for many years now. I first used it for my e-Commerce website MensAccessoriesBox.com and found your system to be the easiest to install onto my Wordpress website and I needed to setup recurring monthly automatic payments for my customers and I had no issues with Stripe.

Ease of Use! I can easily see my sales. I can give refunds, I can charge credit cards and setup users directly on stripe. I use stripe now for all my businesses and when I am building an ecommerce website I encourage my clients to use Stripe.

1099 forms - I like that Stripe provides 1099 forms when I made more than a certain amount each year

Easy to give refunds and partial refunds

Fraud protection is pretty good on basic version

Inconvénients

Invoicing - for a while I couldn't figure out how I could send invoicing thru Stripe, so I used PayPal for that. But I believe you now make that possible and I need to explore that area further.

Customer service-Navigating your support area to get to live chat or phone number can be tricky sometimes, requires a few clicks. I wish it was a little easier or offer a live chat bubble on the dashboard and support area right away.