Avis clients sur NetSuite OpenAir

NetSuite OpenAir

Le premier logiciel d'automatisation des services professionnels au monde

5/5 (8 avis)
Lyubov P.
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NetSuite OpenAir Review from an admin perspective

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 25/02/2019
Provenance de l'avis : Capterra

I'm very happy with OpenAir and the extend to which it could be customized to the needs of the specific corporate organization. It is designed to cover a lot of corporate processes which gives it the potential to make it a primary corporate tool.

Avantages

One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

Inconvénients

OpenAir is not very user friendly. also its design is not enough intuitive. What is more the new GUI is very confusing for users used to the previous design. One more drawback is that the OpenAir mobile app is not very convenient. It needs further development to make it equally useful as the web app.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Brenda H.
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OpenAir review

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/08/2018
Provenance de l'avis : Capterra

Avantages

Can access from your phone to enter\submit time and expenses

Inconvénients

If you enter a wrong amount on an expense, you have to delete the record and create a new one. Sometimes not all of the tasks for time entry show up so I have to wait to use it via the computer.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Utilisateur vérifié
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Meh...

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 01/02/2019
Provenance de l'avis : Capterra

Avantages

I've used mostly for time tracking, and not seen the admin access/reporting.
However, from an end user perspective, it's basically the same as every other time tracking suite.

Inconvénients

the UX seems a bit outdated compared to many others.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

6.0/10
Molly E.
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OpenAir is NOT Fully Integrated w/ NetSuite

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 24/01/2019
Provenance de l'avis : Capterra

Avantages

The customer support team has been great, likely because we have had so many issues.

Inconvénients

The usability, the fact that is was advertised and sold to us as fully integrated with NetSuite (it's parent company which houses all financials) and the increasingly common issues that arise for no reason.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Emilio M.
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Pretty standard as timesheet tools go.

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 21/01/2019
Provenance de l'avis : Capterra

Avantages

Set up for first use was mostly pain free.

Inconvénients

setting up the same timesheet over and over again is a bit of a chore. There is no memory of what you did the last time you used it.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

6.0/10
Gina G.
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Great for time tracking and reporting!

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 13/09/2018
Provenance de l'avis : Capterra

Avantages

OpenAir is user friendly and integrates with multiple in house systems.

Inconvénients

No cons! I am not familiar with other time systems but OpenAir seems to have it all!

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Utilisateur vérifié
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strong PSA tool

Logiciel utilisé Autre pendant Version d’essai gratuite
Publié le 05/12/2018
Provenance de l'avis : Capterra

Avantages

* strong PSA tool which covers most of the project management aspects including task management, scheduling, resource management, timesheet, billing and invoicing, expense management, revenue tracking etc.

Inconvénients

* UI needs improvement as navigation in resource scheduling and project budgeting takes longer time

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Utilisateur vérifié
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Hard to use but good features

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 22/12/2018
Provenance de l'avis : Capterra

Painful at first, and even still to this day, but data is all organized and clean.

Avantages

Great features and tracking of expenses, time, etc.
Secure, we used it with SSO
Mobile app

Inconvénients

So hard to get used to.
Not intuitive. Things aren't where you would expect them to be.
Slow at times.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

6.0/10