--- description: Booker : qu'en pensent les utilisateurs ? Lisez les avis sur Booker, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Booker - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour spas](/directory/69/spa-management/software) > [Booker](/software/90769/booker) # Booker Canonical: https://www.getapp.fr/software/90769/booker Page : 1/40\ Suivant: [Page suivante](https://www.getapp.fr/software/90769/booker?page=2) > Logiciel cloud de réservation en ligne, de planification, de point de vente et de marketing : tout ce dont vous avez besoin pour mieux gérer votre salon et votre spa. > > Conclusion : 978 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 978 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mindbody - **Pays**: New York, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **Prix à partir de**: 139,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Royaume-Uni, États-Unis ## Fonctionnalités - API - Achats et réceptions - Alertes/Notifications - Application mobile - Automatisation des commandes - Automatisation du marketing - Barcode/Ticket Scanning - Base de données de clients - Base de données de clients - Base de données des employés - Booking Management - CRM - Caisse pour détaillant - Carte de fidélité - Champs personnalisables - Changement d'équipe - Comptabilité - Comptes clients - Confirmations/Reminders - Contrôles/Permissions d'accès ## Intégrations (7 au total) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour spas](https://www.getapp.fr/directory/69/spa-management/software) ## Catégories connexes - [Logiciels pour spas](https://www.getapp.fr/directory/69/spa-management/software) - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels de caisse](https://www.getapp.fr/directory/195/point-of-sale/software) - [Logiciels pour instituts de beauté](https://www.getapp.fr/directory/212/salon/software) - [Logiciels de planning](https://www.getapp.fr/directory/233/scheduling/software) ## Logiciels similaires 1. [Calendly](https://www.getapp.fr/software/102609/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.getapp.fr/software/91461/google-calendar) — 4.8/5 (4024 reviews) 3. [Goldie](https://www.getapp.fr/software/2061688/goldie) — 4.8/5 (1129 reviews) 4. [Acuity Scheduling](https://www.getapp.fr/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews) 5. [Vagaro](https://www.getapp.fr/software/103275/vagaro) — 4.7/5 (3499 reviews) ## Avis ### "Get booked\!" — 5.0/5 > **Janet** | *22 avril 2019* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient\! > > **Inconvénients**: Calendar compatibility is a con, however, I enjoy manually tracking within the software. > > After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future\! ----- ### "Using it for our Med Spa" — 5.0/5 > **Michael** | *24 septembre 2019* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system. > > **Inconvénients**: We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances. > > Booker does what we need, support has always been responsive and it is easy to use. ----- ### "WISH I COULD GIVE 0 STARS" — 1.0/5 > **Allison** | *22 avril 2017* | Vente au détail > > **Avantages**: Right now, nothing. I'm so beyond frustrated. NOBODY IS N EVER AVAILABLE FOR CUSTOMER SERVICE\!\! > > **Inconvénients**: IT NEVER WORKS AT ALL\!\!\! CUSTOMER SERVICE IS NEVER THERE TO HELP\! DO NOT USE\!\! > > I have had Booker since May, 2015. At first, minor glitches were sparse. An interruption in our day, but we were able to keep going. Recently, the interruptions have been more of an occurrence and lasting longer. I run a company and this is absolutely absurd. I can not do business if my main computer booking program is down. We constantly have pop ups on "We are working on it", "We are currently seeing slowness". On two separate occasions, their entire website was DOWN. Like, they forgot to pay and it was taken down. Ummmm... that is your business. How can that happen? And being a faithful client for two years, you think that you would give us a heads up if you are taking it down DURING PEEK HOURS. Today, on a Saturday of all days (Saturdays are BUSY for salons) we have the good ol' standby of "An Internal Server Error Has Occurred". This has lasted about two hours now. So, I can not ring people out, I can't check them in, I can't see our schedules.... I CAN'T RUN MY BUSINESS. Anytime you call customer service, it'll ring twice and go to a busy tone, OR they prompt you to leave a message after one minute for NO ONE to call you back. THEY ARE NEVER AVAILABLE. Customer service???? Give me a BREAK\! They have the worst customer service ever. Oh, and my sales rep, the nicest guy ever. Who told me I could call him anytime... well.... he won't return my calls, or my emails. OR ANYTHING. I'll get a generic email from The CEO of the company that all of their clients have been BCC'd on about their recent issues and what they are doing to fix it. Meanwhile putting the blame on anyone or anything else other than themselves. I'm so beyond frustrated with this company, their lack of accountability, their "customer service", their whole being. They have lost me SO MUCH MONEY. The great customer service I am able to give my clients, leaves me looking stupid when I don't know they have an appointment, or when I'm struggling to ring them out on a 1980s credit card machine. We look pathetic. People don't want to come back to us and also, I'm left giving free services or discounts for the inconvenience to try and keep my clients happy. I will be taking my business elsewhere. As far as I'm concerned, Booker owes me $ for the past 5 months of terrible service (we will give them a break on the other 19 months). They also owe me probably $ in LOST WAGES. ----- ### "Look elsewhere for scheduling & business software" — 3.0/5 > **Valerie** | *10 février 2023* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: can access schedule from mobile devices || clients can book appointments via web link > > **Inconvénients**: unreliable , inconsistent, lack of ownership when software not working, lack of ownership when they add services to our list that we don't offer, no report is accurate > > disappointed ----- ### "Frustrated user of six years" — 2.0/5 > **Ella** | *31 décembre 2019* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: All the features they supposedly offer. > > **Inconvénients**: No customer support, terrible training, and my staff does not feel like it’s easy to use. It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more. They seem to be prompt when they’re selling you something to add cost to your service but not when you need help. And their support has no solutions or work around options. > > I’ve been using this software for six years the features seem promising but the reality of them are not easy to use and implement or take too long for customer service. It is not customizable for a large scale salon and that is not what bothers me the most, it’s when you call Support and they have no solutions except we don’t do that. And I mean repeatedly that is what I get from their Support team. ----- Page : 1/40\ Suivant: [Page suivante](https://www.getapp.fr/software/90769/booker?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90769/booker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées