Avis clients sur Veriato Workforce Behavior Analytics

I like that I can see what my employees are doing and when they are doing it. How they are utilizing company time and money!

It can be cumbersome and timely to install. Some of the settings are a pain but a skilled IT professional can overcome those pains.

For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus.

Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable.

capability to monitor the activity of our users via screenshots, email, key logging, web site views, application view, file transers and etc. all in one software to know what you employees are up to and if they are doing anything they should not be.

i have had issues installing the recorders on certain computers and servers. it installs in the background so it does not tell if you it was completed or if something stopped it from completing

The program monitors and records the activity on the system while the employee stays unaware of the software due to its obstructiveness to the system processes. It is not cumbersome on the system.

Updating the recorder version has a little issue. It will not update the recorder on the client even though you push the update. I had to push a re-installation of the recorder with the new version manually.
The product does cost more than the other products from the other companies even though the functionality and features are almost the same.

The ability to monitor the activities related to proprietary activities helps relieve the anxiety associated with potential loss of protected material through electronic transfers.

Nothing to dislike. The software is excellent!

I like that we spend less time training first time users because it is easy to use as well as easy to maintain.

I wish it is easier to use with office 365 so we can collaborate it with the software

The software does a great job of capturing what a worker is doing throughout their day. If you have questions on any stats in a report, you can easily review the screenshot footage to find out what was really happening.

The interface is rather old and clunky, and it's hard to find the information you need quickly, if you're not a power user every day. Also, upgrades are clunky, too, requiring you to upgrade on the server, and hopefully push out to agents. Finally, it's really hard to know what's happening with an agent. The administrator dashboard could show if the machine had been shut down or restarted or any number of things. Also, deploying agents isn't so clear and sometimes it works, and sometimes not.

I haven't used this software since version 8.5. Wow!! Lot's of improvements and it sounds like many more are in the pipeline to be delivered shortly. Things are laid out better (more logical) and the machine name licensing issue is finally being addressed. Pushing out to clients is vastly improved as well. The documentation is much better and the inclusion of help links throughout the product is much appreciated. Keep up the good work!!

The machine name licensing issue... but I understand that is being re-worked so I okay with it since I know it is being addressed.

Customer support is at least honest - i.e. when I ask whether such or such feature does not work or whether I did not set it up properly they admit that the feature is not working.

Design, interface, non working features. "New version" is just a simplified layer on top of the same old buggy features, with now LESS control over the settings.

Well designed. Excellent user interface. No issues with setting up and getting running.

Ideally I would like monitoring enabled by default on all workstations and for the software to allow me query them.
When a demand arises, I can only monitor from deployment onwards and not historically.
I only have very few demands per year so justifying mass deployment to all workstations does not make financial sense.

In recent improvements to the software, I have noticed a much more intuitive deployment process. The fine-grained configuration capabilities are a great benefit in that we can really focus in on the context of interest for information gathering, allowing focused review of the employee being monitored by reducing the "noise" of unnecessary data being collected.

System alerts in the management console are unclear at times, leading to significant time wasted trying to resolve the issue.

Recording and the screen recorder. Easy to Use.

Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.

Easy to deploy recorder and create manual installation for remote computers. Easy layout for finding information.

1) Recorders most of the times cause compatibility issues with few machines. And it is random same recorder working for one machine and not for other. Hard to troubleshoot the issues sometimes.
2) Recently one recorder update wreck the Windows boot. After installing Windows not able to boot and even not able to repair itself.
3) Never get an email for the new exclusions if it is there with the release of new recorders.

I like what it can do and the information it can collect.

network version is a resource hog on the server and difficult to create exceptions for our managed antivirus software (Webroot)

Email Alerts and complete server lock down from infected users

Can some times take us time to work our why a user is experiencing "wierd" issues until we realise they have been locked out.

The Protection ..REAL LIVE PROTECTION.. and the sense of you are in control..

i have not seen any product to protect workstation..if so I need to know about it,,so we can protect the workstations

Lots of features to collect data. Ability to manage storage for recordings.
Light weight agent application. Fast performance

Conflicts with ESET AV. Hard to re-deploy all agents if the Veriato server got out of service

Stealth, easy to deploy and comprehensive.

Nothing, was great software, we absolutely love it

Our installer from Veriato was the best. He spent extra time getting the job done correctly when an issue came up during the install. The software is very good at tracking everything we need. Very detailed and easy to use.

No real cons with the software itself. It does require some specific Log on as a Service users in GPO that can be a problem during the install.

Personally I do not enjoy this software. The boss however loves it. I'd imagine the features are pretty useful for auditing and productivity. Cool that it can be pushed and controlled from main server, when that actually works.

Its pretty much a keylogger + spyware. The viewer doesnt seem to work over the network although everything is connected in workgroup, hence the issues. The clients stop checking in randomly. Setting up AV exceptions with RMM is surprisingly difficult. I am unsure of the necessity of a program like this for a small company. The installation fee is sort of a bummer, as in its lame that you have to pay for someone to fix the software. Some of the tech's I spoke too (not Steve V. he was wonderful) were not very helpful.

THAT I CAN CHANGE THE DATES TO MAX OR MIN VIEWS

THAT IT DOES NOT SEND ME NOTIFICATIONS THE EBLASTER USE TO I LOVED THAT PRODUCT IT WAS EASY TO READ BRIEFLY THRU AN EMAIL VS TRYING TO NARROW DOWN TIMES

Veriato Investigator records everything an administrator or business owner would want to see. The best feature is the ability to play back screenshots, almost like a video!

Setting up antivirus software exclusions can be difficult, but their support pages document the process very well.

Very well priced
Small footprint on our servers
Works very well

Requires a lot of work to get set up
Support can take a while at times

How easy it is to setup and the amount of data that is collected. Easy to go back and see what has been collected. All the reports are really nice as well.

Adding and removing accounts, to redeploy lic you have to remove them all. Then re add them.

Veriato 360 is easy to use and is very affordable.

Product can end up using significant disk space so you have to plan your deployment carefully. This isn't really a gripe, but is the only con I could think of.