Avis clients sur ITM Platform

Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance.
We also use the bot on Slack for users who don't need to use it intensively.
The support service is quite efficient --and included in the price, which again makes a difference-

Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help.
It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision.

Unlike other solutions, ITM Platform delivers all the functionality to manage programs, portfolios, projects and services.

It delivers all the functionalities of MS-Project in terms of managing the Gantt schedule and critical path.

It provides unlimited storage space and is fully integrated with the system's functions; it's like having a sharepoint.

It has an integrated social network which allows effective communication between team members.

Dashboards, key indicators and reports are already built, based on best practices and can be used from the start of the solution.

It allows managing projects from robust, cascading and agile perspectives.

The operation of the solution is by web browser only

Really quick and easy to use. Very initiative user interface for tracking projects, with dynamic filtering.
Upload MS Project files is good.

Reporting could be better, most data will export as spreadsheet. There is no standard report for Project Mangers to export for Project Sponsors, the expectation is that all users will use the portal.

functions
Friendly
Porfolio Management
kanban

Report view for guest users
cost management
kanban task integration with timeline

Ease of use
Overall functionalities, and very good value per money
Very short curve of learning
Good management tolls (reports, KPIs)
Performance of SaaS solution
Excelent quality of service

Some web messages

The mobile app could take more functionalities

ITM is a very complete platform that includes the entire life cycle of a project and later allows you to join it to a service.

Have a document manager structured by folders. That would be great!

ITM is a flexible platform useful not only to control individual project execution, but to control the whole project porfolio. It's a tool useful for the Project Manager, the Project staff and also for management. It has all functionalities we needed at a reasonable price.

Integration with other tools may be improved

The best thing about ITM Platform is that it is a complete tool, you have all the features you can ask for. There are some details that I love about it, for example the fact that you need to save whenever you make changes to a project (no annoying autosave that slows everything down).

Also customer support was great. Best value for money.

I am less happy with the "social" aspect of the tool. While definitely functional I found it to be not so intuitive. This may be also caused by the fact that we didn't use much this feature internally.

This do everything, Program, project and Task Management, team assignation, calculation of budget and deviations, risk analysis, parchases, time, money and resource tracking, communication
in all levels, chat, emails with notifications, team time tracking, multi currency, multi region, Documentation repository and management. Everything! and for $25 per user/month its great.

Interface a little spartan and plain, and I traed far to find a cons,not good for small project teams? but not bad. don't bring me coffee?

You can use agile or clasic project management adpated with every methodology PMI, Prince2, etc...

No lifetime license and on-site solution is to expensive.

There is a great deal that is customizable in the views and has ability for custom fields. This allows us to present the reporting as our executives wish to see it while still providing functionality for the PMs

There is a lot of 'click' fatigue. You cannot assign one member multiple tasks at once. There is no drag and drop functionality in the Gantt screen. The Gantt bars cannot be customized with colors to show red, yellow, and green tasks. There are not color options in the program progress area, and pink/salmon look a lot like red, which usually translates to at risk. ALSO and most importantly. There is no way to permanently delete a project without ITM's help. We know about the inactive portal, but this does not meet our needs. We want to use this as a TAC portal, so not being able to permanently delete rejected projects will clutter up the projects that have been completed that we do want to maintain visibility on.

I like the customized properties and fields in the different categories. The huge amount of properties and fields make clearer the project management tools. It is an easy way to track the project and team work charges, applied efforts, budget and actions. Moreover an extra point is the summaries of programs and projects evaluating the main indicators (money, time and work hours). The functionality of purchases and revenues display a good option to track the account and assets of the company.

Web response time is sometimes slow. I would add the possibility to associate a project to more that a client. Although the application is very friendly user I would try to get a modern or fresh design to make it more attractive.

I like the user-friendly interface which means users require little training. It's fully configurable to make it custom to your organization's processes and terminology. Because it's cloud-based it can literally be implemented within weeks instead of months.
You have an unlimited document repository for all your projects.

It makes provision for projects and workflow, is fully compatible with MS Project and Outlook. You can use it for resource management including timesheets and managing capacity and demand across all projects.

For teamwork it has a built-in social communication network. It allows you to manage all costs and budget, even internal and charge-out rates if you're a consulting firm. You can also use it for supplier and customer management.
For PMO's and Portfolio Managers it caters for Dashboard Reporting, KPI's and alignment with business objectives or strategies.
For the Agile and blended with Agile PM's, it has a Kanban Board function and a Task Management functionality.
Lastly I like the API's that makes it compatible with any third party solutions.

When you import Microsoft Project Plan, it doesn't bring the resource names across. You have to add the resource names separately and add them to the plan.
Also you cannot export the MS Project Plan out again.

In general, the clarity with which the concepts are displayed on the screen is very practical and intuitive to record the project manager, showing the key elements to him and to the project team.

In "Services" I have missed a calendar, in the style of the Gantt, to visualize the key dates.

Actually what I like the most is that it does not leave any field on the outside, it takes into account all aspects of any business. as are the expenses, budgets, times, activities, projects, among many other things.
another interesting thing is that it does not require an application installed to use it, it is impressive the ease of use of this application when you have a good internet connection

It is very complete the application would not change anything.

Integrate cost, schedule, follows and learned lessons in one tool.

The follow for schedule is so poor. You can use only one base line and the predecessor task do not have any way to add gap.
The cost for one resource are just one, sometime the hour cost change and you need add other profile.

What I liked most about the software is the ease it gives me to organize and manage my team's tasks

Of the platform I have no complaints, possibly the only thing that bothers me is that in some browsers it is not loaded in a friendly way

The excellent cost-benefit relationship, it helps your company from strategic to operational perspectives with a fairly accessible price.
ITM Platform helps you in each project management process groups (initiating, planning, executing, monitoring and controlling and closing), making it possible to work collaboratively.

The way ITM Platform calculate "earned value metrics", you can't do a correct analysis if you only focus on work hours instead of project’s cost and date of completion.
Other thing is the customer service, even when the support team answer to you in a very fast way, they do not resolve always your problems but they take them into consideration for further platform updates.

that make my organzation work more efficient and all the people that use the software, can use it in a very comfortable way and have a very good support line that helps with any trouble or doubt that you have

that don´t show a view of a single day only you can see the weekend day also don´t have the way to do that show the holly days

It's an easy to use tool with advanced functionality, lots of features and easy to understand interface, has lots of convenient reports and dashboards

It's an online software, which means you are limited to places where you have a stable connection for it to sync or to upload changes

The simplicity
The functions
The information that can make you see the real stato of your projects

The project manager license has too little functions

Easy to use
Configuration and all parameters that can be used
Flexibility
Adherance to PMBOK of Project Management Institute
SaaS product

Reporting should be improved
Time tracking is not very friendly and not easy to integrate with other tools (e.g. JIRA)
Projects integration from JIRA should be more parametrized, otherwise transfer to ITM too many data which produce rubbish
Do not allow to have a sub-program belonging to a program.

The combination of both classic waterfall and Kanban projects is very interesting and useful.
Projects are neatly integrated into platforms and the portfolio, and for both projects and programs the system provides a comprehensive set of KPIs and dashboards.
The platform is also very customisable as you can add custom fields, integrate with Jira and Zapier and import your projects from MS Project. For the more tech savvy there is also the option to integrate directly with the platform's APIs.
Also to can start using the platform quickly, as your own company environment is set up instantly and you don't need too much onboarding time.

Although the system supports internal cost calculation by the hour, there is no way to calculate revenues by the hour or charge these to external customer, what I would like to do for consultancy services.
Also it would be nice if you could customise reports with graphs etc., although this can be achieved by using the platform's APIs from Excel.

ease of use, comprehensiveness, completeness and advanced features, it´s everything a program manager needs in order to complete master their projects

Sometimes implementations can be expensive and since it´s an online solution, being able to connect to the internet its paramount to use the software

The easy way to use.

ITM doesn't have an interface with other software, like a financial software or a sales software. So, it generates a manual transference of data between both software.