Bitrix24

Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.

Note globale

4,1 /5
(682)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
3,9/5
Support client
3,9/5

81%
des utilisateurs recommandent cette application
Classer par

682 avis

Mohamed amine
Note globale
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bitrix24 est une suite complète d'outils de productivité qui comprend des fonctionnalités de...

Publié le 08/01/2023

Bitrix24 est essentiel pour toute mon entreprise, tous les membres l'utilisent de la vente à la gestion de projet, nous les gérons à travers cet outil. Cela nous aide à garder le contrôle total de nos campagnes marketing, prospects et négociations, devis et factures

Avantages

Gestion de projet: Bitrix24 offre des outils de gestion de projet tels que la gestion de tâches et de calendrier, la gestion de documents et la gestion des budgets.CRM: Le logiciel comprend des fonctionnalités de gestion de la relation client, telles que le suivi des leads, la gestion des opportunités et la gestion des ventes.Communication et collaboration: Bitrix24 offre des outils de communication et de collaboration tels que la messagerie instantanée, les appels vidéo et l'intégration de la messagerie électronique.Suivi du temps: Le logiciel permet de suivre le temps passé sur des tâches ou des projets spécifiques.Stockage et partage de documents: Bitrix24 offre un espace de stockage en ligne sécurisé pour les documents et permet aux utilisateurs de partager facilement des fichiers avec d'autres membres de l'équipe.

Inconvénients

lors de la connexion à Bitrix24.Sites et Stores ;lors de la connexion à Bitrix24 avec le propre service de domaine sur les plans professionnels et archivés de la société lorsque vous effectuez des requêtes API REST de votre serveur vers Bitrix24.

Nassima
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Bitrix24 pour la gestion de la fabrication

Publié le 09/03/2023

Avantages

Bitrix24 dispose d'un large éventail de fonctionnalités utiles pour gérer les processus de fabrication.

Inconvénients

La conception de Bitrix24 est encombrée, ce qui rend difficile la navigation et la personnalisation à votre goût. Le processus d'intégration est également difficile et l'interface peut être écrasante pour les nouveaux utilisateurs.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Utilisateur_Bitrix24

Publié le 18/11/2022

Une meilleure structuration du projet et des groupes de travailGestion du temps de travail, des horaires et des absences

Avantages

Intégration d'un système de chats et d'appels Disponibilités des rapports sur le temps et les horaires de travails, ainsi que les absencesPossibilité de créer différents groupes de travailL'organisation en catégorie des application du MarketplaceLa structuration de l'organisation d'un projet avec un organigramme

Inconvénients

Une prise en main qui n'est pas facile avec toutes les fonctionnalitésFonction de création d'un site

Mian Sylvain
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Très bonne application de messagerie et de gestion d'entreprise

Publié le 20/11/2022

Avantages

Bitrix24 vous permet de gérer les projets d'entreprise avec un système de messagerie nous permettant d'effectuer des appels vidéo de bonne qualité

Inconvénients

Pas soucis au niveau des fonctionnalités.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Bitrix24 un outil efficient pour collaborer.

Publié le 26/12/2022

Bitrix24 est un bon outil tout en 1, je vous le recommande en tant que logiciel CRM.

Avantages

- Bitrix24 un outil permettant la gestion de projets collaboratifs c'est la raison principale pour laquelle j'utilise l'outil.- Une messagerie est intégrée ainsi qu'un espace de stockage et un système de gestion RH, Bitrix rassemble et combine différents outils ce qui est un de ses points forts.- Le CRM permet aussi le création de site web sans connaissances en code.

Inconvénients

- Une option est gratuite mais pour plus de de stockage ou d'utilisateurs il faudra passer par un abonnement payant allant jusqu'à 199€ par mois pour les professionnels.- Avec toutes les fonctionnalités il peut être assez compliqué de prendre en mains l'outil.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Capital risque et capital-investissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Bangoura wallet

Publié le 26/12/2022

Ce logiciel me permets d'accomplir la progression des tâches.

Avantages

Ce logiciel à une fonctionnalité très facile à utiliser et l'intégration se passe de façon simple.

Inconvénients

Ce logiciel, s'il n'est pas à jour est lent.

Akram
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

l'utilisation pour la gestion de projet, la collaboration et la communication en entreprise

Publié le 19/03/2023

Avantages

J'ai apprécié la grande variété de fonctionnalités dans Bitrix24, telles que la gestion de projet, la collaboration d'équipe et les outils de communication intégrés, qui permettent d'améliorer l'efficacité et la productivité

Inconvénients

a courbe d'apprentissage de Bitrix24 était assez longue et que l'interface utilisateur pouvait parfois être confuse et désorganisée

Jose
Note globale
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

A Strong CRM for Growing Businesses and Sales Teams

Publié le 13/11/2022

Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.

Avantages

Bitrix24 has an extensive CRM module, where we can track and store the data we need about our leads and clients. Even though Bitrix24 offer other modules like Websites builder, the CRM is the feature I like the most about this great app.

Inconvénients

Me and some members of my team felt Bitrix24 user interface was a little bit overwhelming compared to other CRM platforms out there. I believe Bitrix24 user interface could be simpler.

Syazwani
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Project management managed well with Bitrix24

Publié le 22/02/2021

Working with Bitrix24 has very many benefit, almost everything that i need is available in this software and i don't need to integrated it with other service or survey to make it a complete software. Storing document and files can be done easily within the software without having to use other cloud storage software.

Avantages

Bitrix24 really has help me and my colleague managing task and project that we are running and collaborate. Communication the most important feature for collaborating project, and this software has provide us to have video calls and chat platform build-in inside the software. It helps us to connect easily with each others.

Inconvénients

Work-time tracking is one of least tools that we don't ever use to measure our working time. As long as the work is done according to the time frame that has been decided, how long we are working online everyday is irrelevant. They better add milestone tracking rather than work-time tracking in my opinion.

Julio
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Bitrix24 is the best in teamwork

Publié le 14/02/2023

Bitrix24 is used as a centralized repository of information about prospects, customers, competitors and as an internal social network to facilitate collaboration and documentation of relevant information between all areas of the company. It becomes our main information system because it has a powerful search tool that makes any query easier and faster. We also use work groups to segment information according to region or user level.

Avantages

If your business is not that big or complicated, the free version will be enough. Easily integrate with other systems to automate marketing campaigns. Simplified functionality is a great way to publish information and communicate with all or a subset of users. You can include segments based on groups. Finding information on past records organized by company or contact can be helpful. The product is powerful and I think it is an excellent choice for projects that require a lot of communication, collaboration, content sharing and more. Projects that are more sales management/CRM oriented may not be fully supported, depending on each process and its integration needs with other databases or systems.

Inconvénients

The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors. We tried using this feature for a while, but it didn't fit our needs. Permissions have limited functionality. We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is not possible. Sometimes the user interface of some parts of the system is too complex. It would be great if there was an opportunity to simplify some of this.

Sarla
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Bitrix24 - Team Lacks Sensitivity on Custom Reports - Highly Irresponsible Team

Publié le 02/05/2021

Bitrix24 has strong potential but sad to express, they are not a serious organization with its product development module is of still old age. Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab. Humble request please understand and Learn the basics of sales, what is important aspects to measure in every organization in sales is employee performance and lead management efficiency,
The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding
Hope you understand and trust your customer's hard-earned money, understand their problems, help them grow with the right kind of solutions, rather than just with your patient reply, "SORRY we don't have this feature right now, new development request has been created."

Avantages

When you are working on a sales CRM, the team's performance report is of utmost importance. I have been doing follow-ups for the last month and the reply is that as of now there is no such report in their system.
We are using it for our service industry. Just a disaster system, 2 years the money is sheer loss of money and more than that loss of trust and respect towards this brand who is least serious in considering the basics of employee daily/weekly/monthly performance report.

Inconvénients

You check for any basic report you will not get. Their system cannot give reports based on your custom fields and thus the entire system fails to adhere to basic sales processes.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
Bitrix24 lacks sheer understanding of the basics of the sales process
Before any sales deal happens there are various stages towards that success first it begins with lead validation, if the lead is not validated then it's a sheer waste of time, effort, and energy.
So after lead validation, the mail is sent after that follow-up begins then its success or failure
Everyday sales team have to work on this process but sad to say No reporting structure at all
-Employees Lead Management (the chart is showing but not working in CRM ANALYTICS)
-Custom field tab reporting not there at all
-If you want to see entire sales employee's daily activities Bitrix24 does not has it at all
like how many leads validated, email sent, call made, task scheduling
-Employees time spent on Bitrix24 is not there on the std module, these are bare min basic features
-If you have dismissed an employee from an organization or any employee has left, you cannot remove that person from Bitrix24
-They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example.
-Your email bounce back no reports

Roman
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bitrix24 - Good CRM for Small and Mid Business

Publié le 21/12/2022

Overall it's a good CRM to run your business. You will easily add and manage leads, attach files to them and add custom fields. Task tracking is focused on collaboration and does its job great. We use Bitrix to hire new workers and track analytics of the HR department

Avantages

- Easy to use CRM for any needs- Audio Calls and Chats- Very easy to collaborate with shared tasks, files - Live feeds of events, you will be fully aware of all events in your company- In-depth marketing ananyltics with tracking sources of your leads

Inconvénients

- It's not easy to integrate with HTML static websites, you will require development. The easiest way to add leads is to use webhooks- There is a lack of customization in reports, you can't create fully custom reports

Alternatives envisagées 

Kommo

Pourquoi passer à Bitrix24

Bitrix has free version, so you can try and use it for free for solving simple tasks. Price is very reasonable.
Aman
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Business management software that offers variety of tools for communication, collaboration.

Publié le 22/02/2023

Bitrix24 is an all-in-one business management software that provides a variety of features to aid in effective business operation management. It is user-friendly and includes collaboration features, making it appealing to businesses of all sizes and budgets. While a few users may face a steep learning curve and limited customization options in the free plan, most find Bitrix24 to be a helpful tool for managing their business. Overall, Bitrix24 is a reliable choice for businesses seeking an integrated solution to manage their operations.

Avantages

Bitrix24 is a collaborative business management software that offers an accessible, all-in-one platform for managing business operations. It has a user-friendly interface, high degree of customization, collaboration features, and affordable pricing, including a free plan. Bitrix24 is a compelling choice for businesses looking to streamline their operations.

Inconvénients

Bitrix24 has a steep learning curve due to its comprehensive platform, and the free plan has limited customization options. Some users find some features redundant, and the mobile functionality is not as robust as the desktop version. Nevertheless, most users find Bitrix24 effective for managing their businesses.

Dinesh
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Bitrix24 helps to Boost Productivity by improving our conversion by streamlining lead...

Publié le 28/02/2023

Avantages

Before Bitrix24, We used to spend hours manually managing leads and following up with them, but now we have automated workflows help to track them in real-time. It's saved us so much time and increased our productivity significantly.

Inconvénients

The only issue I have is that it doesn't integrate with some of the third-party tools that I use, which can make it a little bit difficult to create a seamless workflow. Other than that, Bitrix 24 is an excellent choice for managing leads.

Limuel
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Simplifying Your Workflow with Bitrix24's All-in-One Business Solution

Publié le 28/02/2023

Avantages

I must say, Bitrix24 is quite impressive! I love how it offers project management, content collaboration, and video conferencing tools all in one place. It's made my life so much easier by having everything I need right at my fingertips.

Inconvénients

I've noticed that sending or receiving large files during a conference can really impact the quality of both the audio and video. It's frustrating when you're trying to have a productive meeting, but technical issue get in the way. Hopefully, there will be a solution to the problem soon.

Ngenge
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 4.0 /10

Bitrix 24

Publié le 04/07/2022

It's helpful for projects time tracking, however, I can't really recommend it if you're looking forward to something more broad in functionality and worthtrustiness.

Avantages

One positive impression I have about it by far its ability to provide good information the time spent on different projects.

Inconvénients

Bitrix 24 cliams to be the best alternative for Ringcentral and other tools yet, they are not straight forward. I mean, the information this company displays on their homepage tends to completely bias what I got the first time I signed up with them.

Apart from the fact that the customer service took long to reply back, they came in with a different pricing catalog totally different from what I saw on the company's homepage. I can't really recommend this company, however, you can try them out yourself. A business that offers misleading pricing information shouldn't be trusted( it's my opinion).

After sticking around for 3 months, I also discovered that some of their functions do not really work as expected, making functionality Vs value for money very poor. I had to migrate to something better.

Melina
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

A single place to fulfill all of our requirements

Publié le 03/03/2023

Avantages

Bitrix24 provides project management, content collaboration, and video conferencing tools in a unified platform.

Inconvénients

The quality of audio and video is negatively affected when large files are transmitted during conferencing, whether sending or receiving them.

Efezino
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome Solution

Publié le 12/12/2022

Bitrix24 helped my company stay organized in its conversations with exisiting & potential clients. Using their website widgets, we were able to easily integrate real-time chat for customer support on our website.

Avantages

Using Bitrix24 may provide the following benefits among others:It includes a variety of tools that can support teams in maintaining organization and good communication.Because it is offered in both cloud-based and on-premises versions, teams can select the one that best suits their needs.It offers a free plan with many of the tool's essential capabilities, which can be a smart choice for individuals or small teams that are just getting started.It interacts with a wide range of other programs and services, including CRM, email marketing, and document management programs, which can assist teams in streamlining their work processes.

Inconvénients

The following are some potential downsides of utilizing Bitrix24:Like any new tool, it could require some getting used to. Users may need some time to become used to the features and learn how to use them efficiently.Some teams may not find it to have all the capabilities they want in a project management and collaboration solution. It might not have as many cutting-edge features, for instance, as some other tools on the market.Every team or use case might not be a good fit for it. It's critical to consider whether the features and cost fit the demands of your team.The free plan has several restrictions and might not be appropriate for larger teams or teams with more complex requirements.

Jorge Rene
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Secret Jewel

Publié le 20/08/2018

Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur.

I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations...

As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore

You can try it for free and send me a comment about it.

Avantages

1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Inconvénients

- The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

John
Note globale
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very helpful software

Publié le 16/12/2019

Avantages

-Everything you need to work with tasks: templates, collaborators, time tracking, reminders (including e-mail), auto-renewal of paused tasks, Gantt chart with different links "in the tail and in the mane."

-Custom Kanban board.

-A calendar of tasks and events both throughout the company and by departments and selected employees.

-Robots and triggers in tasks. In a few clicks, you can implement most simple, but extremely routine-free scripts.

-Very convenient chat - you can work both on the site and through the desktop client.

-Good mobile version (Android, iPhone).

-Built-in IP-telephony.

-Built-in work with mail through IMAP.

-Automatic group / project chat for members.

-Wide differentiation of access rights (if not too lazy to configure).

-Calendar-schedule of absences of employees (attendance tracking, "who/where /why").

-Meetings - it is convenient to hold meetings on a list of issues, draw up minutes of meetings.

- Many other extensions, including free ones.

Inconvénients

-In some places there is a confusion between the new and the old interface (not all parts of the portal have moved to a new track).

-Somewhere they dropped useful commands in the context menus and the necessary buttons, and do not want to return. For example, "copy a task with or without nested subtasks" - earlier this was solved with one daw, but now only one option is hard-coded. In general, the usual story when updating to new versions (remember the transition from Windows 7 to 8, and then from 8 to 10).

In the new interface, tasks on the company page (CRM) are inconveniently done - before it was a table with search / filter and sorting, and now it's just a list without details. This is due to the transition to a new concept. You can understand, but it’s difficult to get used to. We have to go to the section "Tasks and Projects" and there already look for the tasks of the company by its name, although we have already been to the tasks page of the company ("Cases").

-We use CRM (leads, deals), chats with visitors (the chat works directly from Yandex search results through Yandex.Dialogs, as well as from the site), tasks, projects, meetings and meetings.

It works properly in a virtual machine.

If there is an active license, it is successfully updated. Technical support usually responds within 24 hours.

Most of the issues are solved (we give access to the portal with an IP restriction, then turn it off

Syamir
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Manage project with Bitrix24

Publié le 03/02/2021

I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Avantages

The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel. Storing, managing and sharing for file resources is very organized and they has a very good security for the storage.

Inconvénients

We had faced several challenges while operating this software, one of it is its require a very stable internet connection to load-up all required resources. Another one is, the email tools in mobile device keep crashing when i'm trying to edit the layout.

Alternatives envisagées 

Microsoft Teams

Logiciel antérieur 

Microsoft Project
Rick
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Everything your team needs to get things done on one page, which can be a bit of a problem

Publié le 27/06/2018

Avantages

Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.

The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Inconvénients

Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

Irfan
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Brilliant!...All in one solution for Internal communication and project management

Publié le 14/02/2019

We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Avantages

- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple

- Implementation and learning of the software is very easy and that's what our staff loved about it

- It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose

- Brilliant within the company social feature.

- Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Inconvénients

- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great

- Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that.

- Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself.

- It would have been great if they had a training scheduler or calendar management feature.

Yaroslav
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

All in one CRM solution / Best for middle-sized companies and teams to handle leads and work...

Publié le 21/05/2018

Avantages

*Functionality

Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person

*Ad-dons

Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer.

*UI

Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work

*Customization

Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes

Inconvénients

*updates

I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems

*slow
Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.

Hani Khalilah
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Bitrix24 review

Publié le 31/08/2021

Avantages

The free edition does an excellent job of allowing you to have a sense of whether Bitrix24 will be of value to you or whether it will not. The user interface is attractive and straightforward to use. The program is very responsive to changes in the calendar, making it a fantastic tool to keep track of your daily routine.

Inconvénients

Compared to using the Bitrix24 application that can be accessed from the web browser, the desktop client has far less functionality. Overall, adding email templates and exporting items to be emailed is available, but it kind of confusing and i don't use it too often.