Avis clients sur Sage Business Cloud Accounting

I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.

Currently, I don't have any grips with the system.

The ability to integrate with other Sage solutions was great. We had some other 3rd party solutions which needed to be integrated and the ISV already had integration points available

The price was a little off but we if you need the solution its worth the extra cost

Very easy to use and always asks if you are sure you want to do something.
The steps are very easy to follow.

I personally really like this software and did not have any problems.

I would highly recommend for beginner users.

The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.
There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,

It falls way short of functional. It couldn't be further behind the competition if they did nothing.
Essential features like repeating invoices were missing.
You can't pay with or receive into the director's loan account.
You are restricted in the number and type of bank/cash accounts you can have.
Fixing anything is a mammoth task
and even then, it doesn't actually fic the issues.

It is intuitive, and my non-accountant clients can usually navigate their way around it themselves, and only occassionally require minimal support.

My clients who have switch from other software have said that they wouldn't go back.

The marketing for this product is not as flashy as competitors, and so sometimes it can be a hard sell to clients who want the one with the big ad campaign.

As with most cloud products it is constantly evolving and I am not always aware of the new features which come out.

I loved the fact that for the most part everything seemed extremely easy to use. I did run into a few issues, but I found the support staff were extremely helpful. I would like to point ou that I am not an accountant by trade and give my books to a qualified accountant at the end of each year. This product served that purpose entirely.

The bank statements duplicated on one of the imports, but to be honest Im not sure if I did something wrong.

I love cloud solutions and the reports from this would have been nice.

I was hit with what seemed like every road block as I tried to switch from my Sage Desktop program into their cloud program. Customer Support was lacking and I ended up joining a Facebook support group of other accountant/bookkeepers making a similar switch. In the end I had to make the decision to let it go or loose my productivity.

The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.

The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.

They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

By using this daily, I can see exactly where my business is and the position at all times

Having inbuilt help/assistant buttons meaning I can solve things immediately without having to go elsewhere or contact they excellent support team

This software is fairly simple to use and has lots of help available either by phone or online should you get stuck.

Software has regular updates after which you always have to log back in so don't forget your user ID and password because it can be a pain.

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.
Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.
VAT filing and reports can be done instantly and sent directly to HMRC.
Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.
The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

The company I got a job with a few years ago used Sage, I was apprehensive about learning a new computer system but Sage was easy. It was intuitive if you have a little experience and accounting knowledge. It gives very great reports and gives you a lot of basic detail. I like.the fact that you can drill down to give various information.

There were a few times that I wish there was an online help to explain a few questions. There are a lot of reports and I feel like you may have to look at several reports to pull some advanced details.

Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!

One improvement I would like to see:
When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice

a few months ago we use the sage on the computer but if there any problem with the computer then our sage data not secure. Some time we lost lots of files as well. but when we subscribe Cloud service it's so much secure and easy. Our all data is fully secure on the sage cloud. The best thing is we can access anywhere in the world.

Nothing, when we need any help the sage technicians help me.

The fact that is cloud base and accessible from anywhere as long as you have internet access. There are apps available to download onto mobile devices. The product is user friendly with guidance on how to use features.

Download bank statements and map the expenses to save lots of time in the future.

It is sometimes slow depending on internet speed and take a while to download bank statements.

It is fairly easy to use. It provides the basic needs of small business owners. Helps me with their tax prep needs

Navigation through the product isn't seamless

User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Cost-effective
Excellent customer support

No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription

I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

From a customization point of view I think Sage 300 ranks pretty high. Most lager ERP solutions offers a square to plug a round hole.

Searching through all the modules for an Invoice and following the flow from AP to GL for example is quite cumbersome. I have had a more positive experience with other ERP solutions as a end user.

It is a complete software to manage your business accounting. We have been using Sage since it was Peachtree. Now you can manage the accounting everywhere with the cloud feature. You can manage sales, inventory, employees, estimates, purchases/sellers, and so much more.

You can be confused sometimes because all the windows are similar.

Sage Business Cloud accounting is the ideal solution for any growing small business. You have all the information available to you on your cellphone if you so require. You can invoice clients as you do the job no matter what your industry. A great full function accounting system

The number of columns you are allowed when importing bank csv information is limited. Otherwise the import function serves its function.

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.