--- description: Higher Logic Vanilla : qu'en pensent les utilisateurs ? Lisez les avis sur Higher Logic Vanilla, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Higher Logic Vanilla - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de communautés](/directory/585/online-community/software) > [Higher Logic Vanilla](/software/90572/vanilla-forums) # Higher Logic Vanilla Canonical: https://www.getapp.fr/software/90572/vanilla-forums Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/90572/vanilla-forums?page=2) > Vanilla fournit une solution de guichet unique qui combine la puissance des communautés de clients, des questions-réponses, de la base de connaissances et de l'idéation pour aider les marques à améliorer leur expérience client et à stimuler la fidélisation des clients, tout en réduisant les coûts. > > Conclusion : 63 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 63 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Higher Logic - **Pays**: Arlington, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 24 000,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Irlande, Japon, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - @mentions - API - Accès mobile - Aide à la décision - Alertes/Notifications - Archivage et rétention - Authentification unique - Base de données de contacts - Bibliothèque de contenu - Brainstorming - Calendrier des événements - Cartes heuristiques - Catalog Management - Catégorisation/regroupement - Champs personnalisables - Chat et messagerie - Classement des idées - Contrôles/Permissions d'accès - Crowdsourcing - Discussions/Forums ## Intégrations (8 au total) - GitHub - Hootsuite - Mailchimp - Productboard - Salesforce Sales Cloud - WordPress - Zapier - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion de communautés](https://www.getapp.fr/directory/585/online-community/software) ## Catégories connexes - [Logiciels de gestion de communautés](https://www.getapp.fr/directory/585/online-community/software) - [Logiciels de content marketing](https://www.getapp.fr/directory/607/content-marketing/software) - [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software) - [Logiciels de management des idées](https://www.getapp.fr/directory/588/idea-management/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.getapp.fr/directory/775/nonprofit/software) ## Logiciels similaires 1. [monday.com](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (5726 reviews) 2. [Bettermode](https://www.getapp.fr/software/115855/tribe) — 4.7/5 (94 reviews) 3. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews) 4. [MangoApps](https://www.getapp.fr/software/8221/mangoapps) — 4.4/5 (150 reviews) 5. [eXo Platform](https://www.getapp.fr/software/91784/exo-platform) — 4.6/5 (120 reviews) ## Avis ### "Overall the forum software has been easy to use to efficient for our business needs." — 5.0/5 > **David** | *13 juin 2018* > > **Avantages**: The forum is powerful and has lots of features that are very useful to my organization's members. The UX is fully customization and we were able to add our existing website skin to the forum so it matches the look and feel of our existing website exactly. Integration with our existing CRM (Salesforce) as well as Salesforce SSO login is also critical to the success of our forum and that all integrates very well. Also customer service has been outstanding. Our customer success manager is super friendly, accessible and always willing to answer silly questions. > > **Inconvénients**: I would love to see additional analytics features - I believe additional analytics is available at a higher price tier but I feel like existing analytics are bare bones at best. Would like some additional downloadable/more granular reporting for the price we pay. ----- ### "Best Forum Software" — 5.0/5 > **Patrick** | *15 mars 2020* | Rédaction et correction | Taux de recommandation : 10.0/10 > > **Avantages**: I been integrating Vanilla forums into my site for years. I use Vanilla Forums as a Q \& A for a lot of people that need help forums on their site so people can ask questions and get answers to anything related to their content and services and it works beaut full. You can also create your own custom Q \& A so if someone is on your website and needs help the answers to their Question are already there and by chance they are not they can always ask. With the notification feature the admins get real time feedback as well as its members. The forums feature, the highlight of the software allows you to build a better community around your product and service to all everyone to be connected and have discussions on a beautiful and simple layout. > > **Inconvénients**: I miss the free version ..those were the times but the paid version puts together more enhance tools and added features that you always wished was around. They took all the feedback over the years all the features and fully went over them again and revamped it all. When you use Vanilla now its like a whole new brand of company with everything you need to put a community together on your website. > > I have nothing but good things and great times with Vanilla. Back in the day over 10 years ago i used Vanilla to learn more about integrating forums into my site and others and these guys were the \#1 software to use. They didn't have everything they do now but i learned so much about forum, and Q\&A based website software just using it. Today i became a PRO because of using the Vanilla software and i especially use it now for Gaming Websites where community interaction is a major part of the site. The software can also be tailored towards whatever your site is about. It has so many features that can be used for personal and business solutions. ----- ### "Vanilla and the community" — 3.0/5 > **Katie** | *24 janvier 2020* | Jeux vidéos | Taux de recommandation : 5.0/10 > > **Avantages**: I like: - It's customisable - It's designed for desktop and mobile > > **Inconvénients**: - Features that would be very useful are locked behind additional monthly costs that don't justify the benefit. (Ideation as an example) - Default themes haven't been thoroughly tested on different browsers and devices, resulting in complaints from our users. - There's not enough customisable options for automatic moderation. - Some functions aren't in intuitive places - e.g. editing the main home page banner is in the add-on and this is a completely different location to all other banners. - Inability to schedule posts to go up out-of-hours. > > I've always found Account Managers and the support team to be friendly and helpful - I think they make up for a number of pitfalls that the product has. The vanilla product we have is basic - there are many other platforms we could use that can deliver the same, if not more at a lower cost. Other options may not have the same levels of support/account management though. ----- ### "Vanilla Forums for the win\!" — 5.0/5 > **Eva** | *11 juin 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy. There are a few small areas that could use more robust documentation, but overall I feel like I could have launched this platform in my sleep. Which is a huge win for our org. We're fairly small, growing really fast, and we've all got to put on additional hats to keep getting stronger. Vanilla forums provided a tool that could be spun up quickly without sacrificing how powerful it is. Having complete control over the look and feel was also a big win. A little HTML and CSS know how really created a unique forum for our users. The built in analytics are a great starting point. The granularity as it pertains to permissions is very impressive. And the Salesforce integration is so EASY. This was a great solution for a small company, limited budget and hardly any know-how. Our forum looks and feels really professional, and it looks like it's going to scale with us as well. > > **Inconvénients**: Just that the permissions are so granular they can get a little cumbersome. It just required really taking our time and testing. Not such a bad thing when it comes to permissions. Like I said, the current analytics built in are a great jumping off point. But we're leveraging google analytics as well to fill in the gaps. One "for instance" is what our customers are searching for. But this was easily solved leveraging the pockets and throwing in a GA tracker. > > The sales process was awesome. My CSM is awesome. Support is very impressive. I really love Vanilla as a company. They're tuned in and know the secret to their success is mine. It's evident in every interaction I've had with them. ----- ### "Vanilla has been great from initial setup/launch to daily use & support. We're very happy." — 5.0/5 > **Sue** | *20 avril 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Vanilla is easy to use and navigate, and the tools/options/add-ons are explained thoroughly in the dashboard. This was very helpful to me, especially in the beginning when I was fairly new to forum software. When we were just getting started, having several design options/layouts to choose from helped us get the look we wanted. The webinars I've watched were very helpful, and I've downloaded and read just about every eBook Vanilla has published (from their resources) to get advice and roadmaps for different aspects of managing a forum. Technical support has been outstanding throughout. Whenever we have an issue large or small, I can always count on a quick response and a solution or at least an explanation. > > **Inconvénients**: The only cons are that there are just a couple of specific features that we would like to have but they're not available for us: When starting a New Poll, options are limited. For example, a "select all that apply" option would be beneficial to the types of polls we take. In the theme we are using, we're unable to sort discussions based on number of views. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/90572/vanilla-forums?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90572/vanilla-forums) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées