--- description: Creatio CRM : qu'en pensent les utilisateurs ? Lisez les avis sur Creatio CRM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Creatio CRM - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [Creatio CRM](/software/90504/bpm-online-crm) # Creatio CRM Canonical: https://www.getapp.fr/software/90504/bpm-online-crm Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/90504/bpm-online-crm?page=2) > CRM Creatio est une solution complète pour le marketing, les ventes et le service, construite sur une plateforme intelligente à programmation réduite pour la gestion des processus et le CRM (Customer Relationship Management). > > Conclusion : 133 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 133 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Creatio - **Pays**: Boston, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Prix à partir de**: 25,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, bulgare, danois, espagnol, français, hongrois, hébreu, indonésien, italien, néerlandais, polonais, portugais, russe, tchèque, turc, ukrainien - **Pays disponibles**: Allemagne, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bolivie, Brésil, Bulgarie, Canada, Chili, Chypre, Colombie, Costa Rica, Croatie, Danemark et 62 de plus ## Fonctionnalités - A/B Testing - API - Accès mobile - Actions découlant d'un événement - Affectations d'équipe - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse des campagnes - Analyse des tendances - Analyse des ventes - Analyse financière - Analyse prédictive - Analyse visuelle - Application mobile - Authentification unique - Authentification à 2 facteurs - Automatisation des processus et flux de travail - Automatisation des ventes - Automatisation du marketing - Autorisations basées sur les rôles ## Intégrations (22 au total) - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... et 7 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "All business processes are automated within bpm’online CRM" — 5.0/5 > **Dmitriy** | *5 novembre 2016* | Taux de recommandation : 9.0/10 > > **Avantages**: We have had the full bpm’online CRM for marketing, sales and service for several years now and can’t imagine our business without it. Implementation was very fast and we started using the out-of-the-box processes right away. The best part of the implementation was sales module. Integration was seamless with our other systems. No coding experience or extensive training was needed. > > **Inconvénients**: To some extend it can be a bit complicated for non-techy users. At the same time, once our team started using it daily, they absolutely loved it. > > My company works in service business (education) and we need to do the best we can for our clients. Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone. And from a support standpoint, they provide top-notch service 24/7. Within bpm’online we automate sales processes and pipeline management, email marketing, event management, billing clients’ hours. ----- ### "Bpm'online helped us improve performance" — 5.0/5 > **Louise** | *28 septembre 2016* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: With bpm’online we managed to integrate and our processes and operations in one application. Our sales reps have access to all the information they need, even if it’s lead’s website behavior data. We automated a standard sales process for the entire team and it helped us improve performance. > > **Inconvénients**: Would be good to have a bit more modular pricing so that we could adjust it and pick what we really need. > > Sales and marketing management system. With this application we have got great results with minimal time spent and maximum success. We are happy with results\! ----- ### "Potential Buyer" — 1.0/5 > **Mark** | *19 juin 2017* | Taux de recommandation : 0.0/10 > > **Avantages**: The prompt response from the sales team and the willingness to answer my questions. Many vendors just ignore your questions. > > **Inconvénients**: I had a very specific needs related to users having an online calendar to schedule call back support. I was clear with BPM staff prior to the call and accepted the call because they believed they had a solution. On the call they listened to my needs again and then took me through a boilerplate pitch. They were going to investigate their ability to deliver and even offered to build a mock up to show me. That call as the last time I heard from them. I reached back out and heard nothing. Not even a simple we looked into your need and we are unable to provide the support you desire. I came away believing they will say anything just to get you on a call for their pitch. Where are we going? Salesforce with Timetrade as a plugin ----- ### "CRM that we like to use" — 5.0/5 > **Kirsi** | *28 septembre 2016* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: What our team liked the most: • Powerful and easy-to-use bpm engine that makes operational processes run smoothly AND effectively. • Intelligent analytics and dashboards that help us analyze the efficiency of any campaign we run. • Fully customizable system. > > **Inconvénients**: It would be nice to have a wider range of connectors to some marketing apps we are using. > > Bpm’online automated key marketing processes for us. All marketing activities, metrics and KPIs can now be shared across departments in a single dashboard. Marketing automation and smart business process management saved us hours of work. ----- ### "Grow your business with bpm'online" — 5.0/5 > **Jeroel** | *21 septembre 2016* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: As our company continued to grow and extend over new territories, we faced difficulties in managing and controlling all customer communications, sales processes, invoices and orders of our global clients. With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned. Also, our core processes were well organized and automated. Templates of processes that come with bpm’online made it much easier for us > > **Inconvénients**: We had to make many changes and customization to the system, as the scope of the project was large > > Integration of the bpm’online system created a single hub for our data points. Multiple data points about customers’ requests, orders and invoices were synchronized and this information was available in one window. Bpm’online helped us streamline our processes and operations to considerably increase productivity ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/90504/bpm-online-crm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90504/bpm-online-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées