Avis clients sur Docebo

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220 avis
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
"Docebo continue de croître et d'évoluer comme nous."
Publié le 02/03/2021
Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement...
Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement que leur succès nous a permis de connaître la croissance et le succès de notre culture d’apprentissage.
Avantages
Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.
Inconvénients
Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Docebo - a solid learning partner
Publié le 17/09/2024
Docebo has been a solid product to use. It allows us to deliver training and professional developmen...
Docebo has been a solid product to use. It allows us to deliver training and professional development content to multiple audiences - internal employees, contractors, system integrators and customers. While there are still come improvements to the base product to be made (some legacy pages still exist, making admin tedious), overall it is very easy to use.
Avantages
Options for customization, add on features such as Coach and Share, versatility for use cases, continuing to innovate new solutions for users
Inconvénients
Legacy pages are very clunky and make the admin job tedious.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Learning Tool for Workflows
Publié le 16/08/2024
My experience with Docebo has been excellent. When I needed to train a new batch, all I had to do...
My experience with Docebo has been excellent. When I needed to train a new batch, all I had to do was assign the lessons to the agents. They went through the material, and I provided some additional explanations. The flip option in this tool is particularly helpful for clearly explaining important points. My favourite feature is the assessment at the end of each lesson, after that everyone is on the same page about workflows in our large organisation.
Avantages
What I like most about Docebo is that, after completing a lesson, you get to take an assessment that checks your understanding of what you’ve learned.
Inconvénients
The user interface can be improved a bit more during the lesson, and the load time for scores can be better.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Cumbersome, myopic UX and sub-par technical support
Publié le 16/03/2022
I have been configuring eLearning systems for almost 20 years and while the admin interface is easy...
I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change.
Avantages
Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.
Inconvénients
Inability to easily preview the learner experience is at the top of my laundry list of functional limitations
- Secteur d'activité : Automobile
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Modern learning platform
Publié le 05/11/2024
Docebo is a modern learning platform that is characterized by its user-friendly interface. It also...
Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions.
Avantages
The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized.
Inconvénients
There are extensive customization options, but not all individual use cases can be implemented.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Why I like Docebo Learn
Publié le 01/02/2024
Overall the experience with Docebo has been positive. They are very engaged with me & when I was at...
Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them.
Avantages
Docebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make.
Inconvénients
When setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Learning Platform
Publié le 31/07/2024
I used Docebo to learn all of the things that have helped me on my journey with Etsy. I've also...
I used Docebo to learn all of the things that have helped me on my journey with Etsy. I've also completed various compliance training, which should help me improve my overall awareness.
Avantages
Docebo is an excellent learning platform with a simple to use interface. The way information is presented has been designed to promote effective and effortless learning. I have been using Docebo for all my educational training and find it incredibly easy to use.
Inconvénients
Although the interface is user-friendly, it would be beneficial if all lessons were accessible from the main page once logged in.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Docebo the life saver in office
Publié le 05/08/2024
I started my docebo journey when I was struggling to memorize everything about product and after...
I started my docebo journey when I was struggling to memorize everything about product and after docebo there is not a single day when i use it and rely on it
Avantages
How it helps to connect the team and provide knowledge all together and can access anytime you want to know about product.
Inconvénients
There is no cons as everything is great and helpful
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Docebo is the way to go!
Publié le 13/03/2024
My experience with Docebo is positive! From implementation to the day to day usage, I have felt...
My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.
Avantages
The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!
Inconvénients
Reporting can be too simple. I would like to run more in-depth reports.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Docebo offers the features that we need... and more!
Publié le 21/09/2023
We are very happy with how we've been able to grow our instance since making the switch to Docebo...
We are very happy with how we've been able to grow our instance since making the switch to Docebo 2+ years ago. We are able to offer our learners a much more comprehensive learning journey!
Avantages
Docebo is flexible to meet the requirements of our external, enterprise business as well as our internal company training and compliance testing.
Inconvénients
There are still some inconsistencies with similar features that aren't always obvious from the start.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Docebo as LMS
Publié le 03/11/2023
Avantages
1. Scheduled reports - we're able to feed data to a dashboard and send daily reports to other users with ease
2. Groups and enrollment rules - users are automatically assigned to courses
3. Pages - let's us organize and market content according to programs and use
4. Notifications - we're able to push event reminders to users
5. Workday Integration
Inconvénients
1. Helpdesk - some answers from the Helpdesk are not accurate
2. Built-in dashboards - not customisable and not very useful for our organization so we had to create our own
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Director of Training
Publié le 24/01/2024
Over the years we have utilized several different LMS platforms. I can say that Docebo has offered...
Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.
Avantages
Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.
Inconvénients
Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.
Alternatives envisagées
360LearningPourquoi choisir Docebo
They no longer were support their platformPourquoi passer à Docebo
Speaking with some of our suppliers it turned out that they were also using Docebo and highly recommended them.- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A fantastic LMS you can customize to your needs
Publié le 12/03/2024
Excellent service, the team are great. Support is very reactive and they never keep us waiting too...
Excellent service, the team are great. Support is very reactive and they never keep us waiting too long
Avantages
Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation
Inconvénients
The time it takes for them to development new areas / add ins

- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Docebo is the way to go!
Publié le 09/11/2023
Avantages
Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.
Inconvénients
Checklist feature needs to do much better with reporting and scheduling features.
Pourquoi passer à Docebo
Had more capabilities and custom abilities. Easier to program on backend.- Secteur d'activité : Internet
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Endless Customization
Publié le 11/08/2023
Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility...
Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal.
Avantages
For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus.
Inconvénients
The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar.
Pourquoi choisir Docebo
We were unable to customize Workday, and had very limited access to setup and reporting as it is also our HRIS system.Logiciel antérieur
Workday HCMPourquoi passer à Docebo
The customer care pre-sales was TOP NOTCH! Also, pricing for the system quality was superior.- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An effective training solution platform for profound customer training
Publié le 27/10/2024
An excellent learning platform, packed with enriching capabilities, enabling development, tracking,...
An excellent learning platform, packed with enriching capabilities, enabling development, tracking, evaluation, and measurement in a convenient and effective way.
Avantages
Docebo has amazing community features that support peer learning and training from multiple angles. The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys.
Inconvénients
The difficulty of making quick adjustments to the product (though understandable in a large company).
- Secteur d'activité : Banque
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Docebo Review: An LMS Admins Perspective
Publié le 06/06/2024
Avantages
- Once you understand the foundational elements of the LMS, it is easy to use.
- Features and settings for courses and learning plans are easy to navigate.
- Fantastic customer support on the technical side.
- Pretty good options and ability to create an optional course library for learners.
- Easy to build pages, courses, learning plans, catalogs, channels, etc.
Inconvénients
- Lack of customization when it comes to different pages.
- Some items you would assume would be an included feature, but are not present.
- Requires some prior knowledge of API and SAML to make full use of the LMS.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Docebo LMS helps us drive learning engagement
Publié le 21/11/2024
The overall experience has been great. Pain points are few and mostly minor.
The overall experience has been great. Pain points are few and mostly minor.
Avantages
Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used
Inconvénients
Reporting and Learning plan duplication are lacking
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product
Publié le 10/10/2024
Avantages
Intuitive, customizable, great customer support. Offers many useful functionalities
Inconvénients
lacks some functionalities regarding doing things in batches
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Review of Docebo
Publié le 26/01/2024
Avantages
I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful.
Inconvénients
The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website".

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Inches away from a perfect platform
Publié le 11/10/2023
Avantages
The customization that allows me to make the platform look and behave how I want it. I don't mention any other features that are standard or expected from a learning platform because I don't have to worry about them. They are all there and ready to use in a clear and easy way.
Inconvénients
The interface is inconsistent. The entire product feels like a continuous project, which obviously it is, in a way that's not always good. At moments you feel like you're time travelling to years past and working on an old interface.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Docebo for Credible Document Asistance
Publié le 18/04/2024
Avantages
Docebo creates a friendly notion in matters information and data compliance.
Inconvénients
Docebo is objective and timely in creating a robust data solution.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Intuitive LMS
Publié le 06/03/2024
Avantages
The ease of use, along with all the functions available.
Inconvénients
IT help desk service could be faster when issues present themselves.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for user segmentation and personalized experiences
Publié le 20/11/2023
Avantages
- Ability to personalize each audience's experience.
- Ability to customize pages through HTML and CSS.
- User-friendly admin interface.
- Option to set up and customize power user visibility in great detail.
- Robust documentation and very well-prepared support team.
- APIs and bulk action options which make administrative tasks far less time-consuming.
- Great integration options.
Inconvénients
The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helpful Customer Success Manager
Publié le 16/08/2023
Avantages
We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, [sensitive content hidden], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo.
Inconvénients
We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis.