Docebo

4,4 (220)
Donnez votre avis !
Plateforme E-Learning en mode Saas

Note globale

4,4 /5
(220)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,3/5
Support client
4,2/5

90%
des utilisateurs recommandent cette application
Classer par

220 avis

antonin
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

"Docebo continue de croître et d'évoluer comme nous."

Publié le 02/03/2021

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement...

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement que leur succès nous a permis de connaître la croissance et le succès de notre culture d’apprentissage.

Avantages

Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Inconvénients

Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Danielle
Danielle
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Docebo - a solid learning partner

Publié le 17/09/2024

Docebo has been a solid product to use. It allows us to deliver training and professional developmen...

Docebo has been a solid product to use. It allows us to deliver training and professional development content to multiple audiences - internal employees, contractors, system integrators and customers. While there are still come improvements to the base product to be made (some legacy pages still exist, making admin tedious), overall it is very easy to use.

Avantages

Options for customization, add on features such as Coach and Share, versatility for use cases, continuing to innovate new solutions for users

Inconvénients

Legacy pages are very clunky and make the admin job tedious.

Farzana
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Learning Tool for Workflows

Publié le 16/08/2024

My experience with Docebo has been excellent. When I needed to train a new batch, all I had to do...

My experience with Docebo has been excellent. When I needed to train a new batch, all I had to do was assign the lessons to the agents. They went through the material, and I provided some additional explanations. The flip option in this tool is particularly helpful for clearly explaining important points. My favourite feature is the assessment at the end of each lesson, after that everyone is on the same page about workflows in our large organisation.

Avantages

What I like most about Docebo is that, after completing a lesson, you get to take an assessment that checks your understanding of what you’ve learned.

Inconvénients

The user interface can be improved a bit more during the lesson, and the load time for scores can be better.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Cumbersome, myopic UX and sub-par technical support

Publié le 16/03/2022

I have been configuring eLearning systems for almost 20 years and while the admin interface is easy...

I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change.

Avantages

Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.

Inconvénients

Inability to easily preview the learner experience is at the top of my laundry list of functional limitations

Lea
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Modern learning platform

Publié le 05/11/2024

Docebo is a modern learning platform that is characterized by its user-friendly interface. It also...

Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions.

Avantages

The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized.

Inconvénients

There are extensive customization options, but not all individual use cases can be implemented.

Misty Lyn
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Why I like Docebo Learn

Publié le 01/02/2024

Overall the experience with Docebo has been positive. They are very engaged with me & when I was at...

Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them.

Avantages

Docebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make.

Inconvénients

When setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something.

Harshani
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Learning Platform

Publié le 31/07/2024

I used Docebo to learn all of the things that have helped me on my journey with Etsy. I've also...

I used Docebo to learn all of the things that have helped me on my journey with Etsy. I've also completed various compliance training, which should help me improve my overall awareness.

Avantages

Docebo is an excellent learning platform with a simple to use interface. The way information is presented has been designed to promote effective and effortless learning. I have been using Docebo for all my educational training and find it incredibly easy to use.

Inconvénients

Although the interface is user-friendly, it would be beneficial if all lessons were accessible from the main page once logged in.

Khushboo
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Docebo the life saver in office

Publié le 05/08/2024

I started my docebo journey when I was struggling to memorize everything about product and after...

I started my docebo journey when I was struggling to memorize everything about product and after docebo there is not a single day when i use it and rely on it

Avantages

How it helps to connect the team and provide knowledge all together and can access anytime you want to know about product.

Inconvénients

There is no cons as everything is great and helpful

Wendi
Note globale
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Docebo is the way to go!

Publié le 13/03/2024

My experience with Docebo is positive! From implementation to the day to day usage, I have felt...

My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.

Avantages

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Inconvénients

Reporting can be too simple. I would like to run more in-depth reports.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Docebo offers the features that we need... and more!

Publié le 21/09/2023

We are very happy with how we've been able to grow our instance since making the switch to Docebo...

We are very happy with how we've been able to grow our instance since making the switch to Docebo 2+ years ago. We are able to offer our learners a much more comprehensive learning journey!

Avantages

Docebo is flexible to meet the requirements of our external, enterprise business as well as our internal company training and compliance testing.

Inconvénients

There are still some inconsistencies with similar features that aren't always obvious from the start.

Jeremiah Mari
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Docebo as LMS

Publié le 03/11/2023

Avantages

1. Scheduled reports - we're able to feed data to a dashboard and send daily reports to other users with ease
2. Groups and enrollment rules - users are automatically assigned to courses
3. Pages - let's us organize and market content according to programs and use
4. Notifications - we're able to push event reminders to users
5. Workday Integration

Inconvénients

1. Helpdesk - some answers from the Helpdesk are not accurate
2. Built-in dashboards - not customisable and not very useful for our organization so we had to create our own

Patrick
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Director of Training

Publié le 24/01/2024

Over the years we have utilized several different LMS platforms. I can say that Docebo has offered...

Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.

Avantages

Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.

Inconvénients

Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.

Alternatives envisagées 

360Learning

Pourquoi choisir Docebo 

They no longer were support their platform

Pourquoi passer à Docebo

Speaking with some of our suppliers it turned out that they were also using Docebo and highly recommended them.
Chloe
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A fantastic LMS you can customize to your needs

Publié le 12/03/2024

Excellent service, the team are great. Support is very reactive and they never keep us waiting too...

Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

Avantages

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

Inconvénients

The time it takes for them to development new areas / add ins

Michele
Michele
Note globale
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Docebo is the way to go!

Publié le 09/11/2023

Avantages

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Inconvénients

Checklist feature needs to do much better with reporting and scheduling features.

Alternatives envisagées 

Auzmor Learn et Continu

Pourquoi passer à Docebo

Had more capabilities and custom abilities. Easier to program on backend.
Kathryn
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Endless Customization

Publié le 11/08/2023

Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility...

Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal.

Avantages

For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus.

Inconvénients

The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar.

Alternatives envisagées 

Degreed, Absorb LMS, Cornerstone LMS et LearnUpon

Pourquoi choisir Docebo 

We were unable to customize Workday, and had very limited access to setup and reporting as it is also our HRIS system.

Logiciel antérieur 

Workday HCM

Pourquoi passer à Docebo

The customer care pre-sales was TOP NOTCH! Also, pricing for the system quality was superior.
Dror
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

An effective training solution platform for profound customer training

Publié le 27/10/2024

An excellent learning platform, packed with enriching capabilities, enabling development, tracking,...

An excellent learning platform, packed with enriching capabilities, enabling development, tracking, evaluation, and measurement in a convenient and effective way.

Avantages

Docebo has amazing community features that support peer learning and training from multiple angles. The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys.

Inconvénients

The difficulty of making quick adjustments to the product (though understandable in a large company).

Ian
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Docebo Review: An LMS Admins Perspective

Publié le 06/06/2024

Avantages

- Once you understand the foundational elements of the LMS, it is easy to use.
- Features and settings for courses and learning plans are easy to navigate.
- Fantastic customer support on the technical side.
- Pretty good options and ability to create an optional course library for learners.
- Easy to build pages, courses, learning plans, catalogs, channels, etc.

Inconvénients

- Lack of customization when it comes to different pages.
- Some items you would assume would be an included feature, but are not present.
- Requires some prior knowledge of API and SAML to make full use of the LMS.

Jamie
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Docebo LMS helps us drive learning engagement

Publié le 21/11/2024

The overall experience has been great. Pain points are few and mostly minor.

The overall experience has been great. Pain points are few and mostly minor.

Avantages

Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used

Inconvénients

Reporting and Learning plan duplication are lacking

Kevin
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great product

Publié le 10/10/2024

Avantages

Intuitive, customizable, great customer support. Offers many useful functionalities

Inconvénients

lacks some functionalities regarding doing things in batches

Victoria
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Review of Docebo

Publié le 26/01/2024

Avantages

I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful.

Inconvénients

The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website".

Norbert
Norbert
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Inches away from a perfect platform

Publié le 11/10/2023

Avantages

The customization that allows me to make the platform look and behave how I want it. I don't mention any other features that are standard or expected from a learning platform because I don't have to worry about them. They are all there and ready to use in a clear and easy way.

Inconvénients

The interface is inconsistent. The entire product feels like a continuous project, which obviously it is, in a way that's not always good. At moments you feel like you're time travelling to years past and working on an old interface.

Magdalena
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Docebo for Credible Document Asistance

Publié le 18/04/2024

Avantages

Docebo creates a friendly notion in matters information and data compliance.

Inconvénients

Docebo is objective and timely in creating a robust data solution.

Wioleta
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Intuitive LMS

Publié le 06/03/2024

Avantages

The ease of use, along with all the functions available.

Inconvénients

IT help desk service could be faster when issues present themselves.

Andreea
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great for user segmentation and personalized experiences

Publié le 20/11/2023

Avantages

- Ability to personalize each audience's experience.
- Ability to customize pages through HTML and CSS.
- User-friendly admin interface.
- Option to set up and customize power user visibility in great detail.
- Robust documentation and very well-prepared support team.
- APIs and bulk action options which make administrative tasks far less time-consuming.
- Great integration options.

Inconvénients

The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

Inga
Inga
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Helpful Customer Success Manager

Publié le 16/08/2023

Avantages

We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, [sensitive content hidden], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo.

Inconvénients

We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis.