Avis clients sur ManageEngine OpManager

ManageEngine OpManager

4,6 (120)
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Logiciel de monitoring et de gestion du réseau

Note globale

4,6 /5
(120)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,6/5
Support client
4,6/5

99%
des utilisateurs recommandent cette application
Classer par

120 avis

kiel
kiel
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Opmanager is a fantastic network monitoring tool at a fantastic price

Publié le 27/03/2023

Opmanager has been great for us. I feel like our network team is constantly finding new functions...

Opmanager has been great for us. I feel like our network team is constantly finding new functions or features we didn't realize it had. It has so much that you have a challenging time taking it all in.

Avantages

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Inconvénients

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

Alternatives envisagées 

Auvik et SolarWinds Service Desk

Pourquoi choisir ManageEngine OpManager 

Auvik was very pricey and had TOO much information, but not showing a lot of relevant info without a ton of changes.

Logiciel antérieur 

Auvik

Pourquoi passer à ManageEngine OpManager

Cost combined with the features we got for that price. This is on top of the integration we got with other ME products we already had.
Anish
Note globale
  • Secteur d'activité : Pêche
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Infrastructure monitoring tool at a reasonable price

Publié le 30/11/2023

It has been great so far. It's working well for us. We like that it's easy to setup & intuitive....

It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.

Avantages

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.

- Easy to setup.
- Reasonable pricing.
- We like the agentless monitoring.
- Support team helped us during/ before/ after implementation.

Inconvénients

- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts.
- URL monitoring - kerberos is not supported.
- Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

Alternatives envisagées 

PRTG et Zabbix

Pourquoi choisir ManageEngine OpManager 

It was being managed by a third party vendor. We wanted to bring it in-house to save money & to have a greater flexibility.

Logiciel antérieur 

PRTG

Pourquoi passer à ManageEngine OpManager

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great program

Publié le 17/04/2022

excellent Easy to implement and use, there are many good features to monitor and API to export...

excellent Easy to implement and use, there are many good features to monitor and API to export measurements. confrontation It has some errors, but it usually solves these errors in new versions. OPM has good performance that can be used to monitor many devices and are easy to use and configure. It has a good balance between prices and quality.

Avantages

Excellent Easy to implement and use, monitor and API has many good features, which can export measurements.

Inconvénients

Indicator It has some errors, but often make new versions to solve this error.

Manojkumar
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ManageEngine OpManager Review

Publié le 27/09/2024

ManageEngine OpManager provides a robust, feature-rich solution for monitoring networks, servers,...

ManageEngine OpManager provides a robust, feature-rich solution for monitoring networks, servers, and IT infrastructure. The initial setup is fairly intuitive, and once configured, the platform delivers real-time insights into system performance, device health, and network traffic. The customizable dashboards and wide variety of performance metrics are particularly useful for getting a clear, actionable view of your environment.

Avantages

1) OpManager offers detailed network and server monitoring, including real-time health status, network performance, and resource utilization, which is very useful for IT administrators.
2) The dashboards are highly customizable, allowing users to tailor the interface to their specific monitoring needs.
3) Its user-friendly interface makes it easy to set up and use, even for less technical staff.
4) The alert system is robust, with customizable thresholds for issues, so you can proactively address problems before they impact users.

Inconvénients

1) Some competitors are incorporating AI-driven insights and automation for predictive analysis, which OpManager currently lacks.

Willem
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Opmanager Review

Publié le 04/07/2024

It has greatly improved our monitoring capabilities.

It has greatly improved our monitoring capabilities.

Avantages

Timely and accurate alarms.
The user interface is easy to use.

Inconvénients

Servicedesk Plus integration needs some work to better integrate the two systems. User management is cumbersome.

Sai anilKumar
Note globale
  • Secteur d'activité : Vins et spiritueux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Multiple Features Monitoring

Publié le 16/08/2024

Very good experience overall with great visibility and reporting for Devices management

Very good experience overall with great visibility and reporting for Devices management

Avantages

Multiple level monitoring various types of Devices and applications in one place makes it very comfortable management.

Inconvénients

Slowness and Sync issues sometimes which is little bit annoying

shuaieb
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Efficient Network Management with Easy-to-Use Interface and Customization

Publié le 01/10/2024

Overall, OpManager provides a robust and reliable solution for network monitoring with real-time...

Overall, OpManager provides a robust and reliable solution for network monitoring with real-time alerts and a user-friendly interface that makes it easy to navigate, even for non-technical users. The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine tasks. However, integrating OpManager with third-party solutions can be a bit challenging and may require additional configuration and support. Despite this, OpManager performs well, especially within the ManageEngine ecosystem, offering efficient tools for proactive network management.

Avantages

OpManager provides real-time monitoring of network devices like routers, switches, servers, and virtual machines, and sends instant alerts if any issues arise.

The dashboard is simple and user-friendly, making it easy for non-technical users to quickly access important performance data.

Users can set custom thresholds for alerts and receive notifications based on specific needs. OpManager also offers customizable reports for better network management and performance analysis.

Routine tasks like troubleshooting and network management are automated in OpManager, saving time and reducing manual work.

Inconvénients

While OpManager works well with other ManageEngine tools, connecting it to third-party solutions can be more difficult and may need extra setup and technical support

Hein
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

OPManager Review

Publié le 10/09/2024

Avantages

easy to implement and use.
email and SMS alert are very useful and easy to generate the report.
can customize dashboard and create informative dashboard.

Inconvénients

Email and SMS alert have a bit delay time.

magdi
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Opmanager-The Essentilas

Publié le 20/08/2024

Extremely satisfied, been a client for 19+ yrs.

Extremely satisfied, been a client for 19+ yrs.

Avantages

Ease of setup, use and real time monitoring.

Inconvénients

Policy configuration may need some guidance.

Javier
Note globale
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

OpManager helped me keep track of all my network devices easily.

Publié le 25/09/2024

Avantages

Easy to use interface and great for monitoring network performance.

Inconvénients

Integration with other software could be improved, and the interface could use some modernization.

Greg
Note globale
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

OpManager is the best monitoring tool I've used. I've used many for years.

Publié le 21/07/2023

It's excellent. I do recommend OpManager to anyone who needs to monitor any onprem servers. We get...

It's excellent. I do recommend OpManager to anyone who needs to monitor any onprem servers. We get quick, meaningful, actionable alerts that help us fix problems before people know they're happening.

Avantages

It is easy to setup and doesn't have the bloat and slowness of other similar products. I've used Solar Winds, HP OpenView and WhatsUp Gold at multiple companies. OpManager is better than all of them.

Inconvénients

I don't have a cons list. My cons were all cleared up when I switched. Solar Winds is too slow and hard to setup. WhatsUp Gold used to be great but became too bloated when they switched to the web version. OpManager has a web interface that is fast and the monitoring isn't difficult to setup. I don't miss any features compared to similar products.

shine
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Single prodcut to manage your data center and branch location. Be it server/network/firewall...

Publié le 24/07/2021

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

Avantages

The product is very good and easy to implement, configure and use. my devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA

Inconvénients

I like everything in the product. I am very impressed with this tool

Alternatives envisagées 

Nagios XI

Pourquoi passer à ManageEngine OpManager

it a very good tool to implement and configure. the user interface is very good all my administrator are enjoying the tool. The tool is very good to prove the past issues that we have faces and how we have fixed the issues
Marc
Marc
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Opmanager is the easiest way to get a good insight in your systems and network for a fair price

Publié le 29/09/2020

For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionalit...

For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!

Avantages

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Inconvénients

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

Alternatives envisagées 

PRTG

Pourquoi choisir ManageEngine OpManager 

The free Nagios or other alike platforms are nice but need a lot of setup issues to solve ... With OpManager and Netflow plugin it is all in the software included.

Pourquoi passer à ManageEngine OpManager

PRTG is maybe alike to OpManager but its pricing structure is not so interesting and the intuitive way of presenting things is not so "easy"...
Joseph
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent Monitor Tool

Publié le 17/02/2021

We start using the trial version to monitor a small network and see what was causing network...

We start using the trial version to monitor a small network and see what was causing network interruptions, with opmanager we were able to see all the network flow and determine what the real cause was. After this, we starting to deploy the free version in others clients with small networks and by doing that, we gained a new perspective of this networks.

Avantages

What i like the most It was the easy implementation process.

Inconvénients

Technically i like everything, but the price is a little high, that's what i dislike the most.

Alternatives envisagées 

SolarWinds Service Desk et PRTG

Pourquoi passer à ManageEngine OpManager

We choose OpManager because is was super easy to deploy, and with the 30 days trial we were able to test it in a real world troubleshoot scenario, and it help in a flawlessly way to resolve a client network interruption.
Mahammad Shakeer
Note globale
  • Secteur d'activité : Système judiciaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Comprehensive monitoring solution for enterprise IT Networks

Publié le 27/02/2024

using this tool for past 10 years plus now upgraded to OPM plus with new features with AI-powered...

using this tool for past 10 years plus now upgraded to OPM plus with new features with AI-powered and automation options and especially integration with other tools like Netflow its a great combinations.

Avantages

AI-based monitoring and forecasting
Network monitoring with proactive alerts
Customization options & automation
Instigration with other tools

Inconvénients

there is no much to tell on this least its a complete pack tool

David
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

OpManager Review

Publié le 15/04/2024

Avantages

Easy to setup and monitor my landscape and receive alarms

Inconvénients

How many patches there can be and I sometimes run into installation errors with patches.

Irsaad
Note globale
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Fine product

Publié le 23/06/2023

ManageEngine OpManager is widely used as a network monitoring and management software by organizatio...

ManageEngine OpManager is widely used as a network monitoring and management software by organizations of various sizes. It offers a comprehensive set of features for monitoring network devices, servers, applications, and services. OpManager's user-friendly interface and dashboard provide a consolidated view of network health and status, allowing administrators to quickly identify and troubleshoot issues.

Avantages

OpManager is known for its user-friendly interface, which makes it easy for network administrators to navigate and access various features. The intuitive dashboard provides a consolidated view of network health and status, enabling quick identification of issues.

Inconvénients

While OpManager offers a range of monitoring features, some users have expressed a desire for more customization options. They would like to have greater flexibility in tailoring the software to their specific network monitoring needs.

Mahmudul
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Valuable tool for network and server management solution. Recommended

Publié le 25/10/2023

Avantages

Overall, this tool comprehensive solution for monitoring and maintaining server health and performance. Always identifying performance, addressing issues and optimizing performance and health. It generate reports and historical data that help in assessing server reliability.

Inconvénients

I can't figure out any feature that is missing. Always up-to-date.

narasimha rao
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

easy manage - dashboard on daily

Publié le 16/10/2023

Avantages

Effectively monitoring in the ISP links.

Inconvénients

Nothing to say any and there is no issues as of now.

Mercy
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Op manager review

Publié le 02/09/2024

Avantages

It has very great features. It is easy to learn.

Inconvénients

None at the moment. So far it has met my need.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great product for its money

Publié le 13/03/2023

Overall, this product is well-made for people who need an overview of their entire network and can...

Overall, this product is well-made for people who need an overview of their entire network and can be very useful for troubleshooting problems.

Avantages

One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.

Inconvénients

if the failover function were part of the standard tier would be great.

John
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great monitoring tool.

Publié le 20/12/2022

It's really great to keep an eye in our business and really helps to keep us informed of any...

It's really great to keep an eye in our business and really helps to keep us informed of any problems.

Avantages

We use Opmanager to monitor all of our VMs, switches, access points. It helps us by notifying if a particular VM has gone down in real time or if it just needs some maintenance. It also warns if the memory of a particular VM is starting to get low, so it in a way helps to prevent serious downtime and avoids disruption in the business.

Inconvénients

There were a few missing features in the past, but these have added since then.

Brett
Brett
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Versatility and flexibility in monitoring our network

Publié le 15/06/2022

Avantages

It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.

Inconvénients

Sometimes false alerts are received, even though the application is working correctly.

Reski
Reski
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

If you want to understand your IT infrastructure more clearly, use this application

Publié le 14/04/2019

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you...

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

Avantages

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Inconvénients

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

Daniel
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

OpManager is a full feature monitoring tool at a great value

Publié le 21/05/2020

It has been great. We started with simply needing a monitoring tool for our network and have since...

It has been great. We started with simply needing a monitoring tool for our network and have since leveraged many of the other components for monitoring connected devices for rogue devices, NetFlow and many other things. The canned reports are great.

Avantages

I would say the OpManager team support stands out the most to me. I was very apprehensive at first about what my experience would be with the support team if I needed them, but each time I have worked with them I have been impressed.

Inconvénients

Due to the modular nature of the OpManager product (OpManager, OpUtils, NCM, etc.) the product can feel a little disunited at times if you have an issue. Sometimes it is hard to tell what component the issue is with, but that hasn't happened much and their support is always able to resolve it.

Alternatives envisagées 

SolarWinds Service Desk

Pourquoi passer à ManageEngine OpManager

Cost

Réponse de ManageEngine

Hey Daniel, thanks for your valuable feedback. This drives us to keep improving our products.