Avis clients sur TrueContext

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290 avis

- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Phenomenal Account Management and Tech Support
Publié le 06/01/2023
Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for...
Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.
Avantages
My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.
Inconvénients
Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.
Réponse de TrueContext
Hey Joe,
Thank you for taking the time to leave a review.
It's wonderful to hear how well our solution works for you as an administrator. I'll message Chris and Julian about your comment - I'm sure they'll appreciate it!
I'm sure you'll love our ProntoForms Community, where you can discuss issues and work together with like-minded individuals from other companies. You'll also be able to connect with members from our team who we actively encourage to take part!
ProntoForms Community: https://community.prontoforms.com/home
All the best,
Esmond Ng

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
What is my experience with ProntoForms?
Publié le 13/07/2021
It's good, I consider for keep for a time.
It's good, I consider for keep for a time.
Avantages
So, It's very interesting this software, the colors, the frame position. I like because, first, we can use in a smartphone and develop advanced surveys. Also, I love that we can connect with a differents type of cloud for example G suit (I personally use) or even Dropbox, organizing and obtaining the analysis hoped. Finally, It's too easy for start and I consider essential for a SEO plan, marketing, advertising and all is in real time.
Inconvénients
It can be better, for example the settings option need be more visible. Sometimes, the connection is gone.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 0.0 /10
Be careful with this company!
Publié le 28/09/2023
Be careful with this companyI was told the only way to evaluate the software was to sign a...
Be careful with this companyI was told the only way to evaluate the software was to sign a contract. Billing would start 30 days after I signed. I would then have that 30 days to evaluate and could cancel if the software was not suitable for our project. On a MS Teams call I specifically asked the sales rep if I could cancel before billing started and they said Yes. We explored integrating the product into our workflow for 2 weeks. It did not meet our needs.I tried to cancel and they said it was not possible. I would have to pay for a full year. Regrettably I did not record the sales call. and of course neither did they. They said they don't have that capability. Which of course is not true. It's a simple checkbox in MS Teams to record to the cloud.
Avantages
I can't find any pros as they misrepresented the evaluation period.
Inconvénients
The company misrepresented the contract. Very shady sales practices.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Organizer
Publié le 19/08/2024
Very Good. its helped keep customers in business with us
Very Good. its helped keep customers in business with us
Avantages
Ease Of Use. Keeps me organized. Field Technicians stay on task
Inconvénients
Formatting can get confusing. Reports get stuck in outbox sometimes
- Secteur d'activité : Automobile
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Truecontext review, ease of use
Publié le 24/08/2024
My overall experience is position as it is easy to use.
My overall experience is position as it is easy to use.
Avantages
ease of use on webpage and app to input data and compile data
Inconvénients
the filtering options arent the easiest to use
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Most secure and manageable productivity app
Publié le 19/08/2024
Since started using ProntoForms, I could start offering end users a great variety of new fields...
Since started using ProntoForms, I could start offering end users a great variety of new fields they need to document and report. It's easy to manage and everything is secure.
Avantages
Ease of management and use, and the great Support by Support Team.
Inconvénients
App layout for Mobile users, some of them fail to find important fields.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Suitability for TrueContext
Publié le 13/09/2024
Avantages
TrueContext has a very user friendly interface that allows for forms to be designed quickly. Overall, it is a tool that captures / integrates data very easily.
Inconvénients
TrueContext does offer custom integrations; however, the process to do so requires more effort and energy. It is doable with the right support. It is important to note users should consider the cost to use and maintain the software.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A Reliable Tool to Register Information
Publié le 27/08/2024
Avantages
The easy troubleshooting that you can do when the application shows issues, forms are easy to understand and find. Dropdown menus and fields are very effective for registering information.
Inconvénients
Sometimes forms get discontinued. It can be frustrating to lose information when exiting the application without saving a draft.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great app for Contractors
Publié le 31/08/2024
Truecontext is a great app that really allows me to see any issues on the job from my home office
Truecontext is a great app that really allows me to see any issues on the job from my home office
Avantages
It allows me to see details of the jobsite in real time.
Inconvénients
The team cannot share notes with each other and it only allows one person to upload notes.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Truecontext survey
Publié le 28/08/2024
Avantages
it's so intuitive to prepare a checklist
Inconvénients
Sometimes is so slowly if the checklist is very big
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
TrueContext, the ultimate tool for everything!
Publié le 23/08/2024
This app is the best I’ve ever found. I’ve tried several applications, but TrueContext is definitely...
This app is the best I’ve ever found. I’ve tried several applications, but TrueContext is definitely the best!
Avantages
TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and automatically to my cloud.
Inconvénients
Probably the beginning phase, when you are building the form, it takes time to understand how to do it.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Love ProntoForms
Publié le 18/07/2023
wonderful! We have been using ProntoForms for a while now and would definitely recommend to anyone...
wonderful! We have been using ProntoForms for a while now and would definitely recommend to anyone interested.
Avantages
This product is extremally easy to use and adapt to. we have multiple people using the mobile app and in the years we have been using this we have only ran into a few snags that were easily fixable.
Inconvénients
really cannot say anything bad about using the products.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Program But Not Prefect
Publié le 26/06/2023
Great for a small company
Great for a small company
Avantages
How user friendly and easy to use the program is
Inconvénients
It takes an expert to get anything fixed
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
TrueContext evaluation
Publié le 27/08/2024
Avantages
the capability of using different devices such IOS, Android...
Inconvénients
It´s a tool that still works very slow and make us lose more time than it should.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
ProntoForms enables us to gather real-time data
Publié le 12/04/2023
Creating forms becomes a hassle-free task with ProntoForms, leading to time-saving benefits. This...
Creating forms becomes a hassle-free task with ProntoForms, leading to time-saving benefits. This software also contributes to cost savings. Additionally, it enhances productivity and efficiency levels.
Avantages
Our team has found ProntoForms to be an exceptional tool. It enables us to gather real-time data which has proven to be invaluable. We've been able to streamline our workflows and achieve cost and time savings thanks to this software. Additionally, ProntoForms excels in its capacity to produce highly sophisticated forms that can be tailored to suit the unique requirements of any organization.
Inconvénients
A minor drawback we've noticed is the occasional freezing of the mobile app.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Cutting Edge
Publié le 04/04/2023
Avantages
We were in with ProntoForms from the very beginning with AT&T and we saw right away it was something our workforce could utilize to become more efficient in project reporting. Even the superintendents who are not tech savvy were able to use and transmit the forms easily.
Inconvénients
There are glitches sometimes, but that's to be expected. Customer service is awesome and they are right on any issues as they are reported.
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Pronto is a good product
Publié le 04/04/2023
I like it overall
I like it overall
Avantages
i get real time access to submitted forms
Inconvénients
it takes a lot of set up to set up individuals to get certain forms. I need specific individuals to only get certain person (s) forms and not all of them.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The operation management software is of excellent quality
Publié le 10/03/2023
We utilize Proton Forms in our organization to monitor field service teams working in remote areas....
We utilize Proton Forms in our organization to monitor field service teams working in remote areas. This software ensures timely collection of field data to effectively track their progress. Furthermore, it promotes better communication within the organization and helps retrieve historical data as needed.
Avantages
On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.
Inconvénients
Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.
Alternatives envisagées
GoFormzLogiciel antérieur
Microsoft Excel- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ProntoForms time saver!
Publié le 04/04/2023
Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. Now with...
Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. Now with ProntoForms we save time with forms instantly getting to the shop once complete. It has helped with workflow at our office as well as saved money in fuel cost driving paperwork to our office.
Avantages
Easily submit paperwork from the field and get the information we need to both our office and customers.
Inconvénients
Refresh does not always work as it should, paperwork gets "hung up" in the sent and does not get submitted on time without the user having to reconcile.
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Simple platform; easy-to-use interface.
Publié le 05/04/2023
It ensures tasks that are completed in the field hit all checkpoints.
It ensures tasks that are completed in the field hit all checkpoints.
Avantages
As an administrator, the form building process is quite user-friendly. For the users, the application is easy to use and has a simple interface.
Inconvénients
At times if the users forget to perform a reconciliation they end up using an outdated form version.
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Field Inspections made painless
Publié le 24/04/2023
Avantages
We're able to create tailored forms for every crew in order to get the most accurate inspections done the first time in the field.
Inconvénients
I think for new users the data destination criteria can be a bit confusing.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Inspections
Publié le 26/06/2023
Avantages
Ease of use and professionalism of reports
Inconvénients
Photos in reports are too small to see details
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I am writing review of ProntoForms
Publié le 23/02/2023
Avantages
ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.
Inconvénients
While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.
Réponse de TrueContext
Hey Mohammad!
It's great to hear what you think. I love that our mobile forms app helps you collect data in real-time with a customizable platform that streamlines data collection and reduces errors.
Thank you for sharing some potential drawbacks you've found, such as pricing, the complexity of the interface, and initial setup and configuration. We know these can be challenging for some, so we're always working to make our platform more accessible.
We look forward to continuing to provide a valuable service for your business.
Sincerely,
Esmond Ng @ ProntoForms
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Pronto Forms Review
Publié le 04/04/2023
Avantages
Very user friendly, customer services is always available.
Inconvénients
Creating new forms was hard at first, but I received lots of help.
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy & Powerful
Publié le 05/04/2023
Avantages
Forms are easy to setup, groups help manage which users have access to which reports.
Inconvénients
UI from the management side takes some getting used to, specifically the form spaces.