Avis clients sur ProntoForms

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

ntuitive configuration and helpful support. A major upside is automatically populating the data entered in the ProntoForms app into the company database.

Working through customizing the output. I would prefer a user controled output design option.

The promises the sales team made. It was going to require little management overhead.

The promises that they could not deliver.

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly: ProntoForms is designed for use on mobile devices, which makes it ideal for field service technicians who need to collect data on the go. The mobile app works offline, ensuring that data can be collected even in areas with no internet connectivity.3. Integrations: ProntoForms integrates with a variety of other platforms, including Salesforce, SharePoint, and ServiceMax, which enables users to share data across different systems and automate their workflows.4. Analytics: ProntoForms provides real-time analytics that enable users to track performance metrics and gain insights into their field operations. This allows businesses to make data-driven decisions that can help improve efficiency and customer satisfaction.5. User-friendly: ProntoForms is user-friendly and requires no coding knowledge, making it easy for businesses to get started with the platform quickly. The company also provides excellent customer support, including training and troubleshooting assistance.

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may be a learning curve for some users who are not familiar with mobile form creation or data collection software. Some training may be required to fully utilize the platform's features.3. Limited customization: While ProntoForms is customizable, there may be some limitations on what users can change or modify in the form creation process. Some users may find that they are not able to fully tailor forms to their specific needs.4. Dependency on Internet Connectivity: While the mobile app works offline, it requires an internet connection to sync data to the cloud and for real-time reporting. This can be an issue in areas with poor or no internet connectivity, as data may not be immediately available for analysis.5. Limited Device Support: ProntoForms is available on iOS and Android devices only, which may limit the ability of some businesses to use the platform on other types of devices.

The product works well and helps to keep required forms in a central place with easy access by all.

Customer support is lacking on many levels.

Pronto Forms has increased or efficiency in making sure the correct materials are delivered to our customers jobsites.

No complaints at all. We have enjoyed every aspect .

Flexibility, ease of use allow for better productivity and inter-company communication.

Minimum monthly license subscription per customer is 5; sometimes this is a deal breaker.

Customization and ease of use is not complexed at all.

Many features not included in what we needed the platform for

It is user-friendly and easy to use for the end-users.

The initial learning curve was challenging and required some effort to learn the ins and outs.

Very user friendly, customer services is always available.

Creating new forms was hard at first, but I received lots of help.

We have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.

The maps integration in our area is sorely lacking and as a result we have had to use several work arounds

We can rapidly prototype and deploy work process automation tools to our users. Prontoforms integrates seamlessly with our back-end systems with minimal effort. The API is robust and allows for enhanced integrations.

Each time we identify an improvement opportunity with the software, the Prontoforms team goes to work solving it. Sometimes this takes time, but it is well worth the wait.

On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side.
On the Implementation side- ease of use. Minimal errors even though humanly driven.

Difficulty in accessing the actual raw data files after 45 days.

ProntoForms simplifies the data collection process by providing customizable forms This makes it easier to collect data in real-time and eliminates the need for manual data entry. It eliminates errors that can occur when data is manually entered into a system. With automated data collection, businesses can ensure that the data they collect is accurate and reliable. By providing real-time access to data, ProntoForms enables businesses to make better-informed decisions. This can lead to improved outcomes and increased profitability.

While ProntoForms offers some customization options, there are limits to what users can do. This can be frustrating for businesses that want to tailor the platform to their specific needs. It can be challenging to integrate with other systems. This can be a significant obstacle for businesses that rely on other software programs to run their operations.

Simple to use, almost fail proof for data flow, and consistently functions as promised

Need to updated form content a bit clumsy

ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.

While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.

A user-friendly software that enables the creation of forms and workflows is available to eliminate the need for manual data recording. The software seamlessly integrates with Salesforce, serving as a system of record, and eliminates the hassle of tracking down paperwork or deciphering illegible handwriting. Additionally, customer signatures can be captured directly into PDF reports, simplifying the process of providing reports to customers. This all-in-one platform provides full integration, streamlining the process and increasing efficiency.

Although it may seem daunting at first, our organization made the initial setup of ProntoForms overly complex. However, ProntoForms has recently launched ProntoForms University, providing users with the opportunity to learn at their own pace and gradually increase complexity as they become more comfortable with the software. This allows for a smoother transition and a more user-friendly experience.

The best feature is the ease of use. We need to keep accurate records in the field and send info to our back office. This software does both easily and it is very customizable.

It would be nice to integrate it into our accounting program, but we have not found an easy solution for this yet.

ProntoForms has been a brilliant way of integrating their forms into our everyday jobs and custom built systems. The latest version of the form builder is a very powerful tool allowing you to build complicated forms in no time at all. The forms are easy to use for users and do not require a lot of training before using it out on the job. We can't fault the support team, they answer your questions where possible and will pass on to the appropriate person if required.

Although there can sometimes be issues when the forms are sent/received, the support team are on hand and is generally fixed with ease. Any ongoing issues are passed onto development for fixing.

We use Pronto Forms for jobs in the field. It allows our employees to capture pertinent information and allows us to forward the form for the next step in the process. This saves time and makes the process more efficient.

Creating forms is a bit complicated to develope.

.The ease of use allows us to integrate this system with less tech savy workers.

The control of yearly contracts make it less user friendly and harder to get approvals with our corporate structures,

Not having to manually input information is nice.

The back end is difficult to change and setup.

The web portal is user friendly, and the Documentation Portal helps you understand or learn each feature and function.

Unfortunately, the company is based outside of Australia, hence there is time lag when we need their IT support.

It remembers the log in info so there's no need to enter it every time
I like the swipe feature to navigate the input fields
Easy to upload pictures
The questions are relevant to me and my job
Many details can be entered to make submissions customized
Progress bar at the bottom of page
Home page is simple and easy to navigate
I get an email after every submission
It is easy to edit previous form submissions

Password reset doesn't work
Support is hard to reach

How easy it is to use, and how fast a new user is able to go up and going,
Good user friendly reports can be scheduled

One thing that would be nice to be able to do is to click on pictures and view them without having to login as I have employees that receive completed forms and have to enlarge the photos

The only thing that comes to mind is when they took away right for Admins to make certain changes, however, I was able to get back most of them so all is good for now